Nicole Bourassa

Daniel Carmody

Jul 25, 2026

Google

Both Dave and Nicole did an outstanding job in assisting me with my service, recall and warranty items at Lia.

Richard Durepo

Jul 19, 2026

Google

Great customer service by Nicole Bourassa. She kept me informed the entire time I was there about progress and options. I also had questions about the engine recall and she answered all the questions. She is a great asset to the company! Rick d

Lisa Monagle

May 21, 2026

Google

Nicole Bourassa was very nice and kept me updated on my car.

Brendan Lynch

Apr 14, 2026

Google

Nicole bourassa was extremely helpful and kept me up to date while work was being done

Wayne Eich

Mar 22, 2026

Google

Nicole Bourassa did an excellent job keeping me posted on the progress of the work being done on my vehicle

Dolores Wood

Mar 15, 2026

Google

Nicole Bourassa was my service advisor this year. She was knowledgeable and a pleasure to work with. Nicole made it a point to keep me informed about the progress of the work being done and she did the same with other customers.

Evelyn Karpells

Mar 8, 2026

Google

Nicole was my service agent and was very informative, explained all about the service I was to received on o my Toyota vehicle and answered all of my questions. Nicole B is an asset to Lia Toyota.

Larry Hogan

Jan 17, 2026

Google

I would just like to add that your Service Advisor Nicole Bourassa was courteous and professional. She answered my questions and any doubts I had. I hope she has a long career with Lia Toyota, and I will look forward seeing and dealing with her on my next trip to Lia. Also service was quick and timely - I was there for about 1 hour - Thanks

Bill Buss

Jan 14, 2026

Google

I brought my Tundra in for routine service. Nicole Bourassa took care of everything. Very friendly and thorough and no list of 14 things that needed to be fixed like another Toyota deal I used to go to. Even took me out to show me where my truck was.

Paul Czynodel

Jan 9, 2026

Google

Nicole Bourassa is someone I have dealt with many times at Lia Toyota Wilbraham. She is an outstanding employee who always makes service to my car an enjoyable experience. She is always patient when I don't understand certain things going on with my car. Can't say enough good things about her.