
Lia VolksWagen S.
Sep 16, 2026
these people should be shutdown.first of all, the manager Chris proctor sits in his office all day and does absolutely nothing. secondly, the sales people are disgusting. They'll laugh behind their customers backs when they don't get approved. Devan the service manager is actually just an idiot. he refuses to take phone calls and yells at His coworkers. Keri is a terrible woman. She pretends to be nice to your face but she's two faced, so don't believe a word she says. They also don't Offer their employees breaks during certain shifts and bribe them with food to stay in during their breaks but won't let them clock out. Not allowed to use bathroom freely. Low pay. All bullshit. Do not go here! Just bring honest! If you do go here, Jay, Joey, or Bill are the ones to see. But I will tell you, you'll still be getting robbed. Best of luck!
Roxanne M Smith
Jul 29, 2026
Devan Petit always professional and friendly. Takes care of my car needs when I call. Thank you Devan
Timothy Thomas
Jul 27, 2026
Devan and the Service Staff made sure I was taken good care of! Everything was detailed and explained, and the level of communication was consistent. Definitely would recommend!
Chris Roach
Jul 24, 2026
I purchased my car from Lia Volkswagen of Enfield. The service has always been amazing. Dealing with Devan in the service area has always been a pleasure to work with.
Desiree Moriarty
Jul 16, 2026
Devan was really helpful and informative
Mike Forcellina
Jul 10, 2026
I’ve purchased or leased about five vehicles from Lia VW, and every one has been through Keri Kazalis. Keri is fantastic—she always works hard to find the right vehicle at a fair price and has helped us make smart decisions with lease buyouts and trade-ins. She’s honest, knowledgeable, and never pushes products you don’t need. Devan Petit in service is just as great. He’s straightforward about what repairs are truly necessary, especially when it comes to safety, and always treats customers fairly. What really stands out is the personal service. Keri and Devan know their customers and genuinely care about building long-term relationships. That’s why I keep coming back. If you’re looking for a new VW or a quality used vehicle, I highly recommend Keri, and Lia VW. If you need service on your late or early model VW, call Lia and Devan the shop is thorough and well run.
Jessica Arnold
Jul 3, 2026
Devan Petit is always very kind and helpful!
Juliette Leith
Jun 29, 2026
Devan Petitt is a great service representative for LIA VW in Enfield CT. He explained the service being done to my VW clearly and patiently. He answered all my questions and added to information I didn't think to ask. Devan made my recent service experience a great one.
2019 VOLKSWAGEN JETTA SEL Owner
Jun 28, 2026
Great service, Devan was great during drop-off/pick-up
Bill York
Jun 17, 2026
Devan Petit was my service advisor. Devan was great to work with. Devan is very knowledgeable about the needs of my car and explained the process very well. Definitely recommend Devan to my VW friends as a person to gets to all the necessary information and explains everything! Thank you!