Nikole Goodman

Edsoar12

Dec 8, 2025

DealerRater

Lia service was wonderful and Devan Petit was extremely courteous and helpful. Price was fair, timing was expedient.

Edsoar12

Dec 8, 2025

DealerRater

Lia service was wonderful and Devan Petit was extremely courteous and helpful. Price was fair, timing was expedient.

Cuatropeso

Oct 31, 2025

DealerRater

Theres a reason this dealership averages 2. 5 stars. Good luck getting any reliable help from the service department. Weve had ongoing issues with our Tiguan, and while Volkswagens arent exactly known for being the most dependable vehicles, the experience becomes much worse when combined with a dealership that lacks accountability, responsiveness, and basic customer care. Weve already dealt with major engine issues that had to be repaired under warranty easily the worst of our ownership experience. Even after that, we continued reporting a clunking noise from the front end, which had been noted before. When we finally brought the vehicle back to have that addressed, we were told wed have to pay a $200 diagnostic fee if the technician couldnt find anything wrong. That made absolutely no sense given the extensive warranty work already on record and the clear pattern of issues weve had. Needless to say, I wont be bringing my vehicle back here again.

Mikeb8442

Feb 21, 2025

DealerRater

Explained services that were needed right away and others that could wait. Was both informative and helpful.

Mikeb8442

Feb 21, 2025

DealerRater

Explained services that were needed right away and others that could wait. Was both informative and helpful.

Allison

Jan 14, 2024

DealerRater

Jason Farwell is very knowledgeable, pleasant and helpful with questions I have each time Inservice my car. Great customer service

mindymangels

Dec 23, 2023

DealerRater

Professional, responsive, and patient. Great communication. I don't like to think or worry about my car and Lia makes this happen.

paul wessling

Dec 3, 2023

Google

I have been doing business with Lia Volkswagen for 6 years. I have purchased 4 vehicles over that time. Kerry is the best sales person whom I have ever encountered. The service writers, Jason and Nicki are superb. They take the time to get to know the customers and they inspire confidence with their knowledgeable approach to the business. I can't say enough positive things about them.

Dan Negrut

Jul 28, 2023

DealerRater

Excellent Sales Team very knowledgeable about all aspects of the VW cars. Thank you for your help.

Kacee Slomcinsky

Jun 29, 2023

Google

I had a great experience in the service department with both the service manager, Nikole, and service advisor, Jason. Both were responsive, professional and extremely helpful. I will definitely be back again and will recommend them to friends and family.