Shen Saguisi

Aakansha Malhotra

Apr 22, 2026

Google

This place goes above and beyond the call of duty. I have never left there unsatisfied. They really care about you as a person and acknowledge your faithfulness. Shen Saguisi has been my guy for 10years now which includes three Mercedes.

Aakansha Malhotra

Apr 16, 2026

Google

This place goes above and beyond the call of duty. I have never left there unsatisfied. They really care about you as a person and acknowledge your faithfulness. Shen Saguisi has been my guy for 10years now which includes three Mercedes.

Cynthia Gatewood

Mar 14, 2026

Google

Appointment was timely, customer service was great-from greeter to service advisor Shengqian Saguisi.

Diana D.

Mar 6, 2026

Cars.com

We have been at this dealership for 27 years and highly recommend it!! From Ken Stuart who is our salesperson to Shengqian Saguisi who is our service advisor , we get the best service!! Shengqian is so knowledgeable and is always helpful when we go in for service. I highly recommend this dealership and these individuals for great service and a great car experience!!

Carl Howard

Feb 12, 2026

Cars.com

Always have a good service experience even if it was not inexpensive. The Video review of the service is great and Shengqian Saguisi the Service Manager is fantastic to work with.

Dagoo4

Feb 1, 2026

DealerRater

Honesty, integrity, and hassle free! Special shout out to our sales consultant, Juan Hernandez, for the exceptional experience purchasing a new vehicle from him. Juan is extremely patient, friendly and knowledgeable! Everyone from management to service are courteous, professional and care about the customer. Be sure to ask for and work with Juan Hernandez to purchase your next vehicle at Crown Mercedes as he's a stand alone! Thank you, Juan. We will return again!

Anthony Luzio

Jan 19, 2026

Edmunds

Took our car in for service and when we picked it up we noticed some damage above the left wheel well. Our service was handled by Shengqian Saguisi and he quickly had the dealership take care of the damage. His help turned what could have been a huge hassle into a small bump in the road.

Kirk salisbury0084

Jan 6, 2026

Google

For service, see Shen! Always efficient and professional. Can't miss his smile!

Mary Sells

Dec 18, 2025

Google

Shengqian Saguisi is a wonderful man and a great person to work with. He is always professional as well as pleasant, if there are any concerns he always addresses them promptly and completely. He is a good representation of Mercedes.

Ohio Mom

Dec 17, 2025

Cars.com

Always a wonderful experience when I take my car in to service. Shengqian Saguisi is professional, courteous, and respectful of me and my vehicle.