
Gordie Rosenberg
Nov 1, 2021
This is Gordie from Gordie's Mercedes Repairs. When I'm unable to work on certain warrenty / Security jobs, I call Adam. He has always fixed my cars to perfection! Frank, the Big Boss keeps a hands on approach, with his vast duties.
Gordie Rosenberg
Oct 20, 2020
I love this Place! Adam Has always fixed my cars to perfection! Frank the Big Boss keeps a hands on approach with EVEYTHING!
Harmon
Nov 2, 2018
Thank you Patrick McFarland & Jim Myers for assuring me that I received New Tires & a safer ride with Continental Tires from Crown! Sincerely Carolyn Harmon
THOMAS H.
Oct 8, 2016
With 30k miles rolling over on my odometer, the "service required" message illuminated on my dashboard. Mercedes SPRINTER service is not available at all Mercedes dealers; so, finding CROWN EUROCARS in close by St. Petersburg, FL. makes life simple. A quick phone call to Charles Apple [Sprinter service advisor] got me an appointment at a time of my choosing. I don't like leaving my RV just anywhere, so I waited for my service to be completed. My appointment was @ 9:00 a.m. and completed before lunch time. While waiting in the customer lounge I enjoyed the coffee, snacks and good wifi. Adam Chaykin[Shop Foreman] stopped by for a "technical chat" to answer any questions that I might have. THANKS TO CROWN EUROCARS for having a top notch service department.
A Google User
Sep 11, 2016
Charlie Apple [Crown's Sprinter Specialist] was my service advisor and handled the first 15,000 service of my Mercedes Benz Sprinter based RV. During the visit I had expressed some concern over tire wear on the front tires. I was pleasantly surprised when they took the time to check into the issue and get it resolved with a "complimentary/good will" front end alignment. This certainly was a great early Christmas gift! Again, THANKS to Charlie Apple, Frank Caporicci, and Adam Chaykin for getting this issue taken handled!
Nancy K.
Nov 13, 2015
My experience with Patrick McFarland at Crown Eurocars was terrific. He handled my problem efficiently and quickly, he kept me up to date on the progress of my problem and treated me with respect and kindness. Thank you Crown Eurocars, Patrick McFarland and Adam, the Technician for a job well done. Nancy Kelley
LBK Gold
Sep 15, 2015
I just completed the purchase of my second M-B from Crown (an S63). The best car-buying experience I have had, and I have had many...most of which were painful. Crown, however, seems to take a different approach than the aggravating, pressurized method used by others. Fundamentally, the sales people I dealt with (manager Tim Jamil and sales rep Dave Suskin) offered transparency in their negotiation, providing all documentation for costs, incentives, etc for their inventory (which was pretty extensive) and willingness to do the same for each car on their lot I asked about and even for cars not (!) in their inventory. So here are the three important aspects of the Crown experience: (1) big selection, (2) patient, knowledgeable sales staff and management providing useful suggestions among the alternatives available (3) aggressive pricing. Their on-line presence is useful, too, in getting needed info prior to a visit to the dealership. One more thing--props to Adam Chaykin, Crown shop foreman and Frank Caporicci service director, for rescuing what looked like a deal-killer: The car I bought from Crown was in inventory of another dealer. When it was tendered to me at Crown after I had signed all the papers and made the purchase, I noticed that the headlights on the car were fogged over with condensation inside the module. I said this was not acceptable. Adam quickly researched and found an M-B service bulletin on point with factory instructions for remedying. A quick agreement was reached that if the remedy didn't work (and the fogging returned) Crown would install new headlight modules. Happily, the problem seems to be fixed...but the point here is that these guys immediately were on top of the problem and addressed it, satisfying me and making a problem into a great how-to lesson on customer care.
Breeze
Apr 19, 2015
Working with Ronnie Krag has been nothing short of a life saver. His long-term knowledge of the car business and ability to advise me made my decision on what was the best vehicle for me easy. He and Greg Sarantis work togetherness a team to make my new used car look and feel like new. I also give a shout out to Mark Israel who is very generous with his time explaining all of the promotional opportunities available to me. I would highly recommend working with this extraordinary team of professionals.
Margarita Bodero
Dec 11, 2014
service at crown euro cars is always excellent. Tom, Charlie, Pattrick and Adam were all very helpful on my last visit. I cant say enough about the teamhere. I am a 67 year old woman and wanted to write a review on my phone and had to receive help from a few different employees to get this to happen. I wish this process was a little easier as I am sure more people have the same concern. once again thanks Crown service department Margarita Bodero
alexander hamilton
Dec 1, 2014
Charlie apple and Adam Chaykin are an amazing team. . They always take great care of me and my r350 for service. Excellent team!