Frank Caporicci

Frank Caporicci

Service Director

Management

3.4(10 reviews)
7273293000[email protected]

Reviews

10

Weber, M&P

Jun 7, 2026

DealerRaterDealerRater

RICHARD WEBB/FRANK CAPORICCI OUR FIRST SERVICE B on 2024 MB GLE350 purchased new from Crown MB was EXCELLENT! Very pleased customers since 2008, have purchased 9 new Mercedes Benz from Crown Mercedes Benz in Pinellas Park, FL.

shereef

Feb 25, 2026

DealerRaterDealerRater

Known Frank for years, always courteous and helpful. Reach out to him for your next Mercedes-Benz purchase or lease

Allan Sosslau

Feb 18, 2026

Cars.comCars.com

Don Shelton was fantastic in his service to me in every way. He had everything arranged and kept me informed.

Peter Vetere

Nov 28, 2025

GoogleGoogle

Once again I have a service need it's always resolved with expertise by the Crown A Team! It's always a pleasure to bring my Mercedes SUV to Crown Mercedes. Donald Shelton my Service Advisor & Frank Caporicci the Service Director are a great team. I'm am always treated right by Bruno Onetti also. When your buying New or Certified pre-owned make sure you ask for Mark Israel the Finance Director he makes sure you get the very best options and services especially for extended Warranties. Omar Rodriguez is the Sales Pro here also!I know it has helped me tremendously over the past 21 years!! You feel like family here always.Trust me don't go anywhere else when buying or Servicing a Mercedes. Peter V.

albert vasquez

Nov 26, 2025

GoogleGoogle

Had a superior experience with Frank! I have been a long term MB customer for many years, and Frank has been the best!!

carol farfalla

Oct 24, 2025

GoogleGoogle

Frank Caporicci was extremely helpful and curtious. We will definately be back for all our service needs!

Takira Robinson

Sep 29, 2025

GoogleGoogle

They are not a good representation of Mercedes . Poor management and not good communication skills . They have rats and allow them to ruin People cars and do not like to take responsibility stating Acts of God for when they mess up Frank Capicio is a nasty individual and you do not want to work with him .

Monique Bowdry

Sep 29, 2025

GoogleGoogle

Pease do not patronize this establishment. Frank Capricio allowed rodents in a vehicle and is refusing to take ownership or service the vehicle. The car was dropped off in pristine condition and he stated rodents getting into it was, an act of God. To my knowledge, acts of God include natural disasters not rodents getting into vehicles. Such incidents can be controlled by an exterminator.

Michelle Brown

Sep 29, 2025

GoogleGoogle

Please Avoid this dealership my friend dropped her car off and went to pick it up and RATS HAD EATEN her INTERIOR & SHIT ON THE SEATS Frank Capricio Director OF THE SERVICE DEPARTMENT told her It was an act of God that this happen he didnt try to correct or compensate her this happen At Merceds Dealership on there property please avoid this dealership Frank is very unprofessional

Shani Williams

Sep 29, 2025

GoogleGoogle

Theres no way yall returned a Mercedes Benz in the condition of infested with rodents and torn seats with feces severely covering the inside. This is highly unusual to happen unless one of your service advisors left the vehicle unattended or properly secured. You need to fully replace this vehicle in the condition it came and research any further damages. I would not recommend this location or director Frank Capracio. Horrendous business practices.

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