Colleen Harp

lawrence noland

Jul 13, 2026

Google

If you're looking for a dealership that values honesty, professionalism, and a truly pressure-free buying experience, I highly recommend Werner Hyundai. I've purchased many cars and trucks over the years, and this was easily one of my top three buying experiences. My salesperson, Nesly Telusme, was genuine, attentive, and made the entire process enjoyable. Colleen Harp made the financing process seamless with her knowledge, organization, and clear communication. Major Lowe was the most approachable and easygoing sales manager I've ever worked with, presenting options without any pressure. The team made me feel like they wanted to help me make the right decision rather than simply make a sale. I'm also extremely happy with my Hyundai the interior is well designed, the technology and infotainment system are outstanding, the hybrid delivers excellent acceleration and fuel economy, the AWD provides added confidence, and the vehicle has plenty of space and smart storage throughout. From start to finish, Werner Hyundai exceeded my expectations, and I would confidently recommend both the dealership and the Hyundai brand to anyone looking for a new vehicle.

Frannie Cox

Jul 1, 2026

Google

I had the best car buying experience ever at Werner! Jay, Colleen and Major were all so helpful and honestly, I feel like I made 3 new friends

Benny Wiggins

May 13, 2026

Google

We went looking for a new car on Saturday at Werner Hyundai and were greeted by Jonathan Thomas (JT). We told him what we were looking for along with our price range, and he immediately went to work putting some options together for us. Best part? Absolutely no pressure. We left to go home and think things over. As my wife and I discussed the vehicles, we were still uncertain, so we called JT. His response: “No worries, I got you.” He went above and beyond by sending us videos of additional vehicles and personally explaining all the features to help us make the right decision. Fast forward to today — JT called and said, “I got you a deal,” and sent us another video on a 2026 Hyundai Santa Fe. We told him we were on our way. Needless to say, thanks to JT, Colleen, Josh, and the rest of the team, we are now driving home in our third Santa Fe! We got home and JT sends another heartfelt video congratulating us and sincerely thanking us for working with him and Werner. This is World Class Service! Don’t waste your time at other dealerships. No pressure, straight shooters, and they genuinely care about their customers. Outstanding experience from start to finish.

Shamika Williams

Apr 22, 2026

Google

Very disappointing experience at Werner Hyundai. I went in to look at a 2024 Hyundai Kona vehicle that was clearly advertised online for $20,000. Once I got there, the price started changing quickly. First it showed $23,987, and by the time we sat down, the total jumped to over $32,000. They added a “Werner Way Package” for almost $3,000 and said it was required, along with other fees that were not clearly explained upfront. I spoke with the manager, Colleen, about the pricing and the online listing changing. She told me they have no control over the online price and that it “just changes,” which honestly didn’t make sense and made the situation more frustrating. The most concerning part was watching the online price change in real time while we were sitting there. Even CARFAX reflected the $20,000 price. I also have photo proof of both listings while I was sitting there. Overall, this experience felt misleading and dishonest. I understand taxes and normal fees, but forcing add-ons and changing prices like that is not transparent. I would strongly advise others to be cautious and document everything if considering doing business here. Overall, not a good experience.

Jody Davis

Nov 26, 2025

Google

My 5th purchase at this dealer. Craig was very helpful and truly had my best interest at heart. Colleen, Cole and Jesse were a true pleasure to work with as well. Easiest transaction ever and no pressure.

F. Alsharif

Aug 26, 2025

Google

Excellent Experience in this dealership, especially dealing with Priya and Colleen. While dealerships are known to be too pushy, I didnt experience this with both of them, instead, they were understanding when I told them I need to think about the numbers for a day or so. Dont get me wrong they tried their best to earn my business, but my wife and I just wanted some time. They had a smile on their faces even when we left. Ended up coming back the following day and getting the Palisade SEL 2025 with the 0 percent financing. I was greeted by Priya on both days and shown the car, including a test drive with the family. Priya was very courteous and friendly. Colleen did her best to make the experience smooth. Finally, the finance manager Watts was very nice, and not at ALL pushy when it came to offering Gap insurance and other add-ons. At the end, the general manager came to thank me for the purchase. All in all, 10 out of 10.

Rik NeSmith

Aug 1, 2025

Google

I really don't know where to start because my whole experience, start to finish, was incredible.. Priya Patel met me at the door with a big smile and warm greeting. From that point on, she was set on finding me exactly what she thought would fit my needs best and she was dead on... and then I met Ms. Colline , who did every thing she possibly could to get me financed until we struck a deal that I could manage... they both stayed late. Priya even helped me clear my personal items from my trade in ....I left there feeling like I'd made some very good friends, and I had. I can't thank them enough. There is so much more to write.. I would also like to thank Marcus in the service department who really went above and beyond on taking care of a safety issue (rear brake light assembly) when I arrived the dealership there were quite a few ahead of me, however, since my issue was on a brand new car, he jumped right on it and got me back on the road... My overall experience with this dealership was nothing short of awesome. Go here if you're looking for a vehicle these people love what they do

lisa

Jul 27, 2025

DealerRater

We met Colleen Harp yesterday after having a good experience with Priya Patel the sales person and driving one of the cars we were interested in. Unfortunately, the idea of buying a car at Werner Hyundai is no longer a possibility for us even though we live in Tallahassee and it is the most convenient dealership for us. There are three reasons for that. Colleen was dismissive, disrespectful and seemed to thing that we could not afford the cars we were interested in. To her I say, you should not judge people's financial status based on the fact that they are casually dressed on a Saturday when the temperature is almost 100. She herself was not anywhere near professionally dressed. Nor should she be flipant and dismissive of any potential customers. We told Colleen that we love our Hyundai Kona that we bought at Werner but were unhappy with the bad experiences getting maintenance done at the dealership. She told us "they" the maintenance people had made some adjustments, she did not say improvements, and that we should try again. We are not inclined to chance having to wait 3.5 hours again for an oil change or deal with badly designed scheduling software on their website. The third reason for not buying at Werner Hyndai was that they no longer new Genesis models because the dealership is not meeting Genesis brand standards We may buy a Hyundai again but it will not be at Werner. We are now looking at other brands and may not even buy a Hyundai based on the combined experiences that we have had at Werner.

lisa

Jul 27, 2025

DealerRater

We met Colleen Harp yesterday after having a good experience with Priya Patel the sales person and driving one of the cars we were interested in. Unfortunately, the idea of buying a car at Werner Hyundai is no longer a possibility for us even though we live in Tallahassee and it is the most convenient dealership for us. There are three reasons for that. Colleen was dismissive, disrespectful and seemed to thing that we could not afford the cars we were interested in. To her I say, you should not judge people's financial status based on the fact that they are casually dressed on a Saturday when the temperature is almost 100. She herself was not anywhere near professionally dressed. Nor should she be flipant and dismissive of any potential customers. We told Colleen that we love our Hyundai Kona that we bought at Werner but were unhappy with the bad experiences getting maintenance done at the dealership. She told us "they" the maintenance people had made some adjustments, she did not say improvements, and that we should try again. We are not inclined to chance having to wait 3.5 hours again for an oil change or deal with badly designed scheduling software on their website. The third reason for not buying at Werner Hyndai was that they no longer new Genesis models because the dealership is not meeting Genesis brand standards We may buy a Hyundai again but it will not be at Werner. We are now looking at other brands and may not even buy a Hyundai based on the combined experiences that we have had at Werner.

Esha Styles

Apr 29, 2025

Google

I had the greatest experience EVER! This is my 3rd NEW CAR and I wasnt as nervous as the first 2 times. Priya Patel was AWESOME thank you so much for your service, the team was amazing and Im grateful, also thank you Mrs Coleen and MAJOR you guys ROCK!