Carl Waissi

2026 KIA SPORTAGE EX/X LINE Owner

Nov 5, 2026

Carfax

Excellent services and my advisor Carl resolved all my expectations about my car

Kristine Platt

Jul 25, 2026

Google

I am quite impressed with Werner Kia. Every once in a while, I’ll sit down to compose a review. I do this for 2 reasons-either they are really great or really bad. Fortunately, I am doing this because i had a great experience-especially the Service Department. The guy working with me-Carl Waissi- went above and beyond for me. He was patient, understanding, and professional. I have a 2019 Kia Optima, I love it. Some time down the road, when I do need a new one, I will go to Werner Kia. When I do this, Carl should get a kick back, he deserves it.

2024 KIA TELLURIDE S Owner

Jul 12, 2026

Carfax

Had a great recent visit here. Carl was a new advisor to me but did a great job keeping me informed about my vehicle. The shuttle driver was also great at communicating and they had a variable discount that saved me a few dollars. Very appreciative of any savings in this economy.

Joyce Joy

Jul 3, 2026

Google

Excellent staff especially Natalie and Michael Anthony , Marcos , Craig and let’s not forget Mirabela . Carl in service was great too . Entire staff fantastic!!

James Hughes

Oct 8, 2022

Google

All are awesome. Love the way they work with you. My 8th kia. I know. Thanks to Theo/Danny. Also a big thank you to Carl too who has been great in the past. My first kia was a sephia so that tells you how long I have been with the Kia family. Special shout out to the crew in service as well hey Tim thank you. I'm sure I will be a seeing you. Appreciate you all. Jd hughes

Anonymous

Jul 30, 2022

Facebook

I neary purchased a second car from this dealership, but thankfully I dodged a bullet! Readers, I ask that you please do yourself a favor and choose a different dealership for your needs. Now for the full review. In 2019, I purchased a 2020 Kia Soul from Werner Kia. I loved the car's redesign and technology features that came standard. The sales experience was long and arduous, and there were some "gotcha" sales tactics moments like, "Oh, and you're just gonna HAVE to have GAP Insurance, I won't let you leave the lot without it!" But this is all pretty standard fare for a car dealership, right? Fast forward to my first service appointment. I had three recalls to have fixed and had an oil change. I dropped my vehicle off for service at 9 AM or 8 AM, I don't remember the exact time. I decided to wait in their trailer (yes, a modular trailer) that serves as the waiting room. They had massage chairs which was nice, and the attendant was friendly; some old fellow that you can tell is just there because his social security check isn't cutting the mustard. I was approached by a salesperson offering to show me their inventory. I figured it would be something to do, so I accepted. We go through the motions and I'm led back to the trailer. I wait. And wait. And wait. Eventually I'm seeing people leave that had arrived after me. I ask the attendant and I'm assured they are working on it and they'll come get me. He then tries to set me up with his single daughter, but that's not the point. I wait, and wait... and finally I get a wild hare up my behind and go to the service department to stretch my legs and ask about my vehicle. They hadn't even started on it. I was LIVID. But what good would complaining do? The service was free/complimentary, so all I could do was express my frustration, accept apologies, and get my car half-assed done (no detail, wash, software updates, fluids, etc) so I can leave after spending nearly eight hours waiting! Fast forward to TODAY. Oh yes, even despite my experiences I'm a Kia fan, and Werner is kind of the only Kia dealership in town. I had been researching the 2023 Kia Sportage. I loved the new trim and knew I wanted to upgrade from my Soul for more cargo room. I was sold. But there were none in stock! Thankfully, I was informed that one exactly like I wanted was en-route. It would be there in about a week or two. I was excited and exchanged texts with a salesperson daily for updates. Yesterday, I get a call from the salesperson stating that the vehicle I had been waiting for was finally arriving and it would be ready for a test drive the next day starting at 11 AM. I said sign me up and arrived promptly at 11 AM to meet Carl, a sales manager. Carl is a nice guy, and I honestly think he got caught in this situation by no fault of his own. But Carl takes me out to look at the 2023 Kia Sportage. It was so new it still had plastic wrap all over the inside consoles and the new car smell was divine. Carl went over all the features. He informed me that I couldn't test drive the vehicle yet, though, because it hadn't been through initial inspection. I was a little upset at this, since the reason I made the appointment was specifically to test drive the vehicle before buying. Mind you I'd already pre-qualified for financing and this was all a formality really. At least it should have been. So Carl and I are sitting at his desk chatting and the keys to my future car lay right in front of me. Then some blond-headed salesman approaches us and says, "Sorry to do this, but some nice lady just bought this vehicle. So sorry!" and grabs the keys up. It took a second for that to sink in. You lead me on for a week, lure me out here, have me sit in the car, sit the keys in front of me, run the numbers, and then come and tell me that despite doing everything right on my part you're going to sell the vehicle to someone else!! Oh my goodness, I was angry. I could have plumb knocked someone out. Then Michael, another manager, runs to me pleading for my business. WTF Kia? One less loyal customer.

JustEdHarris

Jul 30, 2022

DealerRater

Despite my negative experiences at #WernerKia, I'm a Kia fan, and Werner is kind of the only Kia dealership in town. I had been researching the 2023 Kia Sportage. I loved the new trim and knew I wanted to upgrade from my Soul for more cargo room. I was sold. But there were none in stock! Thankfully, I was informed that one exactly like I wanted was en-route. It would be there in about a week or two. I was excited and exchanged texts with a salesperson daily for updates. Yesterday, I get a call from the salesperson stating that the vehicle I had been waiting for was finally arriving and it would be ready for a test drive the next day starting at 11 AM. I said sign me up and arrived promptly at 11 AM to meet Carl, a sales manager. Carl is a nice guy, and I honestly think he got caught in this situation by no fault of his own. But Carl takes me out to look at the 2023 Kia Sportage. It was so new it still had plastic wrap all over the inside consoles and the new car smell was divine. Carl went over all the features. He informed me that I couldn't test drive the vehicle yet, though, because it hadn't been through initial inspection. I was a little upset at this, since the reason I made the appointment was specifically to test drive the vehicle before buying. Mind you I'd already pre-qualified for financing and this was all a formality really. At least it should have been. So Carl and I are sitting at his desk chatting and the keys to my future car lay right in front of me. Then some blond-headed salesman approaches us and says, "Sorry to do this, but some nice lady just bought this vehicle. So sorry!" and grabs the keys up. It took a second for that to sink in. You lead me on for a week, lure me out here, have me sit in the car, sit the keys in front of me, run the numbers, and then come and tell me that despite doing everything right on my part you're going to sell the vehicle to someone else!! Oh my goodness, I was angry. I could have plumb knocked someone out. Then Michael, another manager, runs to me pleading for my business. xxx Kia? One less loyal customer.

Edwin Harris

Jul 30, 2022

Cars.com

Despite my negative experiences at #WernerKia, I'm a Kia fan, and Werner is kind of the only Kia dealership in town. I had been researching the 2023 Kia Sportage. I loved the new trim and knew I wanted to upgrade from my Soul for more cargo room. I was sold. But there were none in stock! Thankfully, I was informed that one exactly like I wanted was en-route. It would be there in about a week or two. I was excited and exchanged texts with a salesperson daily for updates. Yesterday, I get a call from the salesperson stating that the vehicle I had been waiting for was finally arriving and it would be ready for a test drive the next day starting at 11 AM. I said sign me up and arrived promptly at 11 AM to meet Carl, a sales manager. Carl is a nice guy, and I honestly think he got caught in this situation by no fault of his own. But Carl takes me out to look at the 2023 Kia Sportage. It was so new it still had plastic wrap all over the inside consoles and the new car smell was divine. Carl went over all the features. He informed me that I couldn't test drive the vehicle yet, though, because it hadn't been through initial inspection. I was a little upset at this, since the reason I made the appointment was specifically to test drive the vehicle before buying. Mind you I'd already pre-qualified for financing and this was all a formality really. At least it should have been. So Carl and I are sitting at his desk chatting and the keys to my future car lay right in front of me. Then some blond-headed salesman approaches us and says, "Sorry to do this, but some nice lady just bought this vehicle. So sorry!" and grabs the keys up. It took a second for that to sink in. You lead me on for a week, lure me out here, have me sit in the car, sit the keys in front of me, run the numbers, and then come and tell me that despite doing everything right on my part you're going to sell the vehicle to someone else!! Oh my goodness, I was angry. I could have plumb knocked someone out. Then Michael, another manager, runs to me pleading for my business. xxx Kia? One less loyal customer.

Malasia Greer

Dec 30, 2021

Facebook

Werner Kia is a family atmosphere, that is all I can say to sum up my visit. I had the pleasure of working with Sean, Carl and Mikel. This team was kind, compassionate, and understanding to my family and I’s needs. They were able to work with us and come up with a suitable solution. The finance associate Scott was pleasant and easy going which made the singing process a breeze. Please visit them and see for yourself, I wouldn’t have went anywhere else.

Sabrina Burke

Nov 9, 2021

Facebook

The whole team at Werner KIA Tallahassee was AWESOME, I was in and out in less then 3 hours. They made me feel great about my purchase & welcomed me to the KIA family with open arms. I DEFINITELY recommend them with the highest reference and will be doing busy agin with them very very soon. My sales Associate Carl Waissi was the BOOM🔥🔥!!