Craig Miller

Zachler93

Aug 15, 2026

DealerRater

This dealership discriminates as well SCAMS for credit apps. I had an encounter on purchasing a vehicle in May 2026 and walked away due to the unfair practices and racist feeling from the sales manager Mr. Miller. I tried to reconnect doing business with Werner Kia August 2026, I explain my situation with the salesperson Cason Hagler about being a 1 car family, schedules, etc to come to the dealership and everything could be done via email, text, phone. He insisted he could assist if I put in a credit app, and approvals from another dealership. The same sales manager however, has my credit ran it and only sends me proposals refusing to send me over approvals. I explain with my family and I schedules that coming in would require moving parts and would like to know about approvals and what financially makes sense for my family and I to come in for a scheduled test drive and potential closing. The dealership decided to "tap out" the words from the salesman via text. I highly felt discriminated based off my credit report, my situation and potentially the color of my skin. Werner Kia needs to address on how to accommodate customers and treat fairly! Employees Worked With: CRAIG MILLER

DeArin Robinson

Aug 13, 2026

Google

I want to give a special thank you to Tiffany for her great customer service and for helping me every step of the way throughout this process. Thank you to Leland, Craig, Sharon, and Mike as well for all of your help and support. You all made the entire process smooth and stress-free. I truly appreciate everyone who helped me along the way!

R D

Aug 10, 2026

Google

I would like to thank Tiffiny Harley and her Team Leland, Marcos and Craig for the great customer service had a great time learning about the car first and foremost, Tiffiny was very knowledgeable and made sure I understand the features and functionality of the vehicle! This was my first time ever having a experience at a car dealership that actually cared about me in a way that will benefit me! I would rate the customer service a 10 out of 10 and will be recommending to friends and family! LOVE MY KIA!

Monica Howell

Aug 2, 2026

Google

I just purchased my 5th!!!! Kia from Werner Kia!! Wow First class service all the way through!! Shout out to Myles, Craig, Mike, Tiffiny, and Sharon for making the process so easy!! I always enjoy my time with Werner Kia and recommend them for your next car buying experience!!

Lakasha Carr

Aug 1, 2026

Google

Direek Marcos Sharon Leland Craig and James was all wonderful.

Shirley

Jul 28, 2026

Google

Joshua , Myles Marcos and Craig were all amazing

Delia Flores

Jul 24, 2026

Google

Wonder experience at Werner Kia. I had my doubts but everyone assured me that everything will work itself out. Huge thank you to, Tiffany, Marco, Mike, Leland, and Craig. I highly recommend Werner Kia. Don’t wait come check them out ♥️

Jerry Lane

Jul 22, 2026

Google

I had a great exerience at the dealership with Tiffiny today being so kind and patient while my wife decides on the best vehicle choice for herself! Leland and Craig are grest managers and i really apreicate their professionalism during the process! I will be recommending to friends and family!

Hannah Sweet

Jul 21, 2026

Google

Great car dealership with even better service representatives. Thanks to Direek Farmer alongside, Michael Craig, Marcos, and Sharon you guys made my first purchase such a breeze. Thank you so much for your patience & kindness!

Stephanie Bell

Jul 14, 2026

Google

Big Jeff and Craig was awesome! Helped get my niece a beautiful car.