
Andrew Wallace
Jun 23, 2026
Here’s a polished paragraph you can use for a review or feedback submission: Our experience at the dealership started off very poorly due to our interactions with Danny, which left us feeling frustrated and disappointed with the process. Fortunately, Shawn stepped in and did a tremendous job throughout the remainder of our visit, ensuring we had a professional, respectful, and enjoyable shopping experience. Shawn was attentive, knowledgeable, and genuinely focused on helping us find the right vehicle. Additionally, Paul Marmon personally reached out via email to apologize for our unpleasant initial experience. He took our concerns seriously and arranged for us to work with a different finance representative who was much more professional and helpful. Thanks to Shawn’s dedication and Paul’s commitment to making things right, the situation was completely turned around, and we were ultimately able to complete the deal.
James Marvel
Jun 11, 2026
Paul Marmon did a great job for me! So did the entire team!
Arteshia Dickey
Mar 28, 2025
Love my new car and got a great deal. Brandon , Leland, and Paul were all very helpful!
Paris A
Oct 22, 2024
Paul Marmon answered any questions and my servicing was efficient
Terry Bailey
Aug 2, 2024
What a great experience today with Werner Kia!! Great guys that work there! Chad Dukes you are amazing young man! So smart, knowledgeable and helpful in many ways! Thank you Chad!!! Thanks to Paul Marmom and Nick Bono working with us closely the deal! Thank you all! I will definitely recommend this dealership!!!!
JEL2505
Jun 12, 2024
Never had I receive worse service than from this team of incompetent and disrespectful mechanics and managers. The reoccurring issue is still not fixed after 3 years
JEL2505
Jun 12, 2024
Disrespectful, ignorant, shady, incompetent, offensive, uncaring, and argumentative. I have never been treated so badly from any other place than this one
JEL2505
Jun 12, 2024
There is a reoccurring issue that doesnt seem to be fixed despite bringing in the car for the last three years. Either malicious work from the service team or incompetence. You tell me whats worse
Noble777
Dec 13, 2023
Great service start to finish. Great pricing and great customer service. All the staff were pleasant and easy to deal with.
Lindavasquez0313
Nov 14, 2023
excellent service and attention, Very friendly staff, very comfortable waiting area, and my car was perfect