Mike B.

May 6, 2026

Carfax

Unknowledgeable phone answer staffmaking my inquiry difficult.

2021 NISSAN VERSA SV Owner

Mar 2, 2026

Carfax

Service was fast and always reliable

Deborah H.

Dec 18, 2025

Carfax

Stan Ramos went above and beyond helping me buy my car. I saw the car online with Carfax, called the dealership, and Stan worked around my crazy schedule to hold the car so I could see it. Stan ensured the car was inspected and even fixed himself the driver door armrest that had small damage. He has reached out to me post sale to make sure I'm happy, and he was just an overall great guy to work with. The last car I bought was 18 years ago so navigating this was a bit stressful, but Stan made it so much easier.

Deborah H.

Dec 18, 2025

Carfax

Stan Ramos went above and beyond helping me buy my car. I saw the car online with Carfax, called the dealership, and Stan worked around my crazy schedule to hold the car so I could see it. Stan ensured the car was inspected and even fixed himself the driver door armrest that had small damage. He has reached out to me post sale to make sure I'm happy, and he was just an overall great guy to work with. The last car I bought was 18 years ago so navigating this was a bit stressful, but Stan made it so much easier.

2020 NISSAN LEAF S Owner

Dec 7, 2025

Carfax

Fast, professional and efficient.

2019 NISSAN ROGUE S/SL/SV Owner

Jun 10, 2025

Carfax

N/A. SERVICE DONE AS REQUESTED

2015 NISSAN ALTIMA 3.5/3.5SV/3.5SL Owner

May 23, 2025

Carfax

Very courteous and knowledgeable.

Jim O.

Mar 3, 2025

Carfax

After buying two vehicles in the past from Niissan I thought highly of Nissan. It was close to home and easy to deal with. When I went back to buy another they made an offer on my car. I wanted to discuss but there was no discussion so it just died.

Joe S.

Aug 5, 2024

Carfax

Terrible dealership. Car was never actually cleaned. Sales reps are terrible and aren't great at their jobs. They throw you into loops and delay selling vehicles. Waited just about 2 months to buy a vehicle.

2017 NISSAN ROGUE S/SL/SV Owner

Jul 3, 2024

Carfax

All I wanted was an oil and filter change.They added oil conditioner$17.99 and washer exchange?$2.75. Without asking me first. Then quoted me over $ 1,000.oo for other recommended work which was way over priced.Money grabbers. I won't go there again!!!

2017 NISSAN ROGUE S/SV Owner

Jun 10, 2024

Carfax

Service was done very quickly

2008 INFINITI EX35/JOURNEY Owner

May 19, 2024

Carfax

The sales rep in the service department was so rude and nasty from the moment I got there. At the end I ended up getting rude back because I done had enough. I been coming here for years to service my car, but with the experience I just had I will never go back again.

2016 NISSAN ROGUE S/SL/SV Owner

May 5, 2024

Carfax

My experience on 4/15/24 was very good.

2013 NISSAN ROGUE S/SV Owner

May 2, 2024

Carfax

I would like to thank Avery Guyette for his amazing service and taking the time to always help me. His attention to detail and patience is greatly appreciated. He is always polite and ready to help. Thank you!

2015 NISSAN PATHFINDER S/SV/SL/PLAT Owner

Apr 30, 2024

Carfax

Good customer service and not a long wait

2018 NISSAN ALTIMA 2.5/S/SV/SL/SR Owner

Apr 15, 2024

Carfax

Great service. Very satisfied.

2021 NISSAN SENTRA S Owner

Mar 25, 2024

Carfax

Frank Minor and staff were easy to work with and made the process of getting a new car less stressful.

2018 NISSAN ALTIMA 2.5/S/SV/SL/SR Owner

Mar 24, 2024

Carfax

Service is always awesome. Friendly

Victoria F.

Mar 23, 2024

Carfax

Friendly, quick, less expensive.

2018 NISSAN ROGUE S/SL/SV Owner

Mar 9, 2024

Carfax

Service was excellent as usual. Just wish it was closer to my house.

2016 NISSAN SENTRA S/SV/SR/SL Owner

Feb 19, 2024

Carfax

The whole process was simple, from making the appointment to drop-off and then pickup

2017 NISSAN QUEST S/SV/SL/PLATINUM Owner

Feb 11, 2024

Carfax

quick and easy getting appointment on time appointment & service

2023 NISSAN ROGUE SV Shopper

Jan 31, 2024

Carfax

Top notch team, from sales manager, finance and sales associate.. Quick and easy!

John T.

Jan 27, 2024

Carfax

Front wheel fell off after previous service and it is going on 3 months to do repairs partly because they outsource body work and I assume that is what is holding things up now.

2017 NISSAN FRONTIER SV/SL Owner

Jan 1, 2024

Carfax

I was told they checked everything thoroughly, to find the leak in my back window. They did not. Yelled at me for wanting them to be thorough. I still have water pouring in my back window. I just purchased this truck from them. The head service person told me she supervised the tech personally.

Edward Y.

Dec 2, 2023

Carfax

The Lia Group Nisson service dept did a great Job replacing my broken FOB in a very timely manner.

2023 NISSAN ROGUE S Shopper

Nov 19, 2023

Carfax

The car dealer I had was great and didn't make me feel pressured. The only thing I would say that made me uncomfortable is I gave them my keys to my old car to take it for a test drive for a trade in, and they didn't give me back my keys. I felt trapped there and had to argue about getting my keys back. Otherwise, it was fine, and I did end up buying the Rogue, and am happy with it.

2021 NISSAN SENTRA SV Owner

Oct 9, 2023

Carfax

Service performed was fine, however, I was disappointed that the recall that I received notice on, was not completed. I was told that this recall has not been provided to the dealer by Nissan. Seems like miscommunication to me. Now I must make a second appointment for the recall!

2023 NISSAN LEAF S Shopper

Sep 14, 2023

Carfax

It is unfortunate that I was told one thing at the time of leasing a vehicle and they did not honor what was told to me. I was very clear with my concerns of turning in a vehicle that was over lease miles and asked if I was going to have to pay for those miles. I was told more than once that I did not have to pay any fees, but less than a month later I was charged with fees and they would not honor the agreement.

2020 NISSAN ROGUE S/SV Shopper

Sep 8, 2023

Carfax

All of the staff are friendly and helpful. We got an amazing deal on a great car!

2022 HYUNDAI ELANTRA SEL Shopper

Aug 12, 2023

Carfax

No hicieron lo suficiente para ayudarme , no pude comprar mi carro

2023 NISSAN ROGUE PLATINUM Shopper

Aug 1, 2023

Carfax

Easy experience. Everything was upfront with no surprises.

2020 NISSAN MAXIMA SR Owner

Jun 16, 2023

Carfax

I am always treated well by the service writer and the technicians here at Lia Nissan

2016 NISSAN ROGUE S/SL/SV Owner

Apr 2, 2023

Carfax

Had an oil and filter change but they did not check my brakes, told me they cant do it without a tire rotation. That is such a lie because always in the past they checked everything without a tire rotation. I didnt want a tire rotation because I bought new tires a while ago at Costco and recently had them rotated. Very unhappy with them!!!!!!

2020 NISSAN ROGUE S/SV Owner

Mar 13, 2023

Carfax

The service rep was pleasant and attentive to my concerns...the service was completed without delay...thank you Lia!!

2018 NISSAN PATHFINDER S/SV/SL/PLAT Owner

Jan 15, 2023

Carfax

They quoted me $800 for my 60,000 mile service. I did not need oil change (just had one) disnt need tire rotation (just bought new tires and had alignment) when all was said and done they charged me over $1,200. Noticed they had a ser fee for each individual item done. Than charged in dame area 2 or three different charges. Example. Cabin filter $159. Than charged 79 for filter and another small fee for something else. So a filter that cost mayb $50 most. Totaling over $200

2017 NISSAN SENTRA S/SV/SR/SL Owner

Jan 9, 2023

Carfax

Very nice honest, staff. They took the time to answer my questions I asked. This will be my go to place for any maintenance needed on my car.

2022 NISSAN ALTIMA SL Shopper

Nov 15, 2022

Carfax

It was phenomenal. They were helpful and did not make me feel any pressure when making my decision.

2023 NISSAN LEAF SV PLUS Shopper

Nov 7, 2022

Carfax

Nice people, laid back experience. Maybe not the place to purchase a Leaf because they do not participate in the Connecticut CHEAPR rebate program, but Im working with them to hopefully get them set up and get my rebate. Great follow up.

2019 NISSAN ROGUE S/SV Owner

Oct 23, 2022

Carfax

Very satisfied. They got me in when I didnt have an appointment and got me a new car battery so I wouldnt be stranded without a working car.

2021 NISSAN ROGUE PLATINUM Owner

Oct 4, 2022

Carfax

Lia Nissan has great customer service and are very helpful. Every time I have called with a concern, they have been very helpful at fixing the issue. I would definitely recommend Lia Nissan.

2017 NISSAN VERSA S/S PLUS/SV/SL Owner

Sep 13, 2022

Carfax

They quoted me a fee of 1468.00 to replace a broken A/C compressor..I took it to Crabtree in Middlebury CT..it did not need to be replaced wire was not connected ed that's complete ..fraud

2015 NISSAN JUKE S/SV/SL/NISMO Owner

Sep 4, 2022

Carfax

Impersonal and expensive But transmission service needed A lot of Shops Scared to work on this CVT Transmission

2021 NISSAN ROGUE SV Owner

Aug 26, 2022

Carfax

Zero star car was not fix! Never called to give update on car. Think they forgot they had my car sitting in lot.

2021 NISSAN ROGUE S Owner

Jun 10, 2022

Carfax

Excellent, efficient service!

2018 NISSAN FRONTIER S/SV/SL/PRO-4X Owner

Jun 1, 2022

Carfax

This is the third time I've express my dissatisfaction with my last service??? First of all I asked for my battery terminal's to be cleaned of corrosion, felt pad placed under the battery clamps after they were cleaned..I was told by service this task had been completed so i drove off, couple days later I check the work that had done when adding windshield washer fluid, thought you guys did that, guess not?? The positive terminal was already corroded, I immediately texted you, no response..

2022 NISSAN ALTIMA SR Owner

May 13, 2022

Carfax

I didn't have service done. I bought a new vehicle.

2019 NISSAN PATHFINDER S/SL/SV/PLATIN Owner

Apr 16, 2022

Carfax

Excellent customer service!

2015 NISSAN PATHFINDER S/SV/SL/PLATNU Owner

Mar 18, 2022

Carfax

I always have a great experience with Service when I see Jason and Jon.

2020 NISSAN ROGUE S/SV Owner

Mar 14, 2022

Carfax

Friendly service, work completed in a reasonable time frame