Reviews

320
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kaycars

Oct 1, 2022

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We have consistently had great sales and service experiences at Capitol. No wonder we keep coming back! Cullen Griffin is a knowledgeable, personable, and friendly sales professionsl. He also pays attention to details and is efficient in getting things done.

kaycars

Oct 1, 2022

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mohammad.ghaffari

Sep 23, 2022

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Nicole

Sep 22, 2022

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cathypolite1

Sep 21, 2022

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Tonimiller31606

Sep 20, 2022

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npc

Sep 19, 2022

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caroline01407

Sep 17, 2022

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Clifdell8

Sep 14, 2022

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David Dixon

Sep 13, 2022

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daneheard

Sep 10, 2022

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vincer

Sep 8, 2022

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guna

Sep 6, 2022

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trishflik

Aug 31, 2022

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Damion

Aug 30, 2022

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Jennifer M

Aug 24, 2022

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Tbossie

Aug 22, 2022

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gomezkara

Aug 20, 2022

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dubrad1203

Aug 17, 2022

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Janmasangkay

Aug 13, 2022

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MIKE.ELITEREPAIR

Aug 11, 2022

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Ron

Jul 30, 2022

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MGrant

Jul 27, 2022

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beckyhealy

Jul 24, 2022

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Arnold942

Jul 23, 2022

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msmelko

Jul 21, 2022

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Clayton.Riehle

Jul 18, 2022

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jason.atkins1

Jul 15, 2022

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Larry

Jul 14, 2022

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Andre

Jul 14, 2022

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RaginCajunSara

Jul 13, 2022

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Sophie1954

Jul 12, 2022

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uhannah850

Jul 11, 2022

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wessonabuel

Jul 9, 2022

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Sophie1954

Jul 8, 2022

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krs

Jun 16, 2022

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Ernest Guernsey

Jun 14, 2022

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tavares.jefferson

Jun 13, 2022

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Quan.bess23

May 13, 2022

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JP Hernandez

May 4, 2022

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whitneygobiel455

Apr 28, 2022

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Jkastury

Apr 23, 2022

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Rusty

Apr 22, 2022

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Anonymous

Apr 16, 2022

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tony

Apr 8, 2022

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Mark Jones

Apr 3, 2022

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Golf

Mar 17, 2022

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Rosemary1347

Mar 17, 2022

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Rosemary1347

Mar 17, 2022

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Sharon.huss1940

Mar 10, 2022

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Dustin Wheeler consistently provides excellent assistance when our vehicle requires service. He is thorough and clear in explaining what needs to be done, and provides regular updates throughout the process.

The peoples are friendly. shuttle service is good. Some prices are very high, eg. to change only battery. $800 is too much

I was very pleased with Brad Snyder. He was not pushy and very helpful getting me in the car I wanted! I would recommend to friends!

I received excellent customer service from Aubrey Keith at Capital Volkswagen and appreciate all of her help in getting me a brand new Volkswagen Arteon. Everyone at the dealership was very friendly and helpful.

When they say no one is 5 starts try these one and tell me that!

This dealership is awesome. Great service, awesome staff, the best you can find. Dustin Wheeler is one of the best Service Reps I have worked with. He is always so professional, polite and helpful. I always leave knowing I was in good hands. The amenities are awesome also, can't be beat!

From the waiting room being clean to the service being quick and friendly, Capital Volkswagen and Dustin Wheeler overall made my car service appointment easy.

The punctuality and detail to service was excellent. The establishment was clean and welcoming. I enjoyed the coffee and snacks.

I recently had the privilege to work with sales advisor Aubrey Keith and Justin Carter in Finance. I was nearing the end of my 2nd lease with the dealership, and leaning towards buying out my lease. After receiving voicemails from Aubrey Keith, we spoke over the phone, and made a deal for a new vehicle purchase. Throughout the experience Aubrey was pleasant, informative, professional, and very knowledgeable about the vehicle. She undoubtedly went above and beyond to help make this purchase a success. I would rate her 10 stars if I could. She represented the dealership exceptionally well.

Cullen Griffin did an excellent job in the recent purchase of my daughters VOLVO XC40. This is my second time working with Cullen and we look forward to more deals with him in the future.

Great customer service by Brad Snyder. He was very easy to work with and very responsive!

I worked with Aubrey and Richard throughout the process. I really appreciate them being transparent and patient as I was going through my first car buying experience!

I recently bought out my lease at Capital VW, and Aubrey was very helpful with the process. Always professional and pleasant to work with. I highly recommend her, as well as Justin Carter, in Finance. Smooth transaction. I will definitely be visiting them again, when it is time to purchase a new vehicle.

Great customer service by Brad Snyder. He was very easy to work with and answered my 1,000 questions!

Great salesmen and service! Show here for good service and attention. They will work with you.

The experience was excellent from start to finish. Aubrey Keith gave us service and attention that was beyond superb.

Dustin Wheeler and Capital Volkswagen mechanics are AMAZING! Thank you for making sure my daughter's car is safe.

Dustin Wheeler - Serv Rep - always takes good care of Husband s VW , , thorough reviews and a ride to work and back . He id on top of the latest !

Aubrey Keith was great, from the first follow up phone call on on our inquiry about the vehicle on Friday after 6pm , we set up an appointment for Saturday around 11 am ( we drove from Orlando ) through the purchase process to the finalizing of the sale, she was professional, friendly and kind. We were very satisfied with her customer service .

Great service. Met me as soon as I drove in. Clearly explained what was to be done. Offered lots of complimentary snacks in comfortable waiting room.

Always first rate service at Capital Porsche. Service rep, Dustin Wheeler, was thorough and communicated progress throughout the day. I have also worked for years with Cameron Clifton. Always a great job. Wouldn't take my Boxster any other place.

Brad Snyder was exceptional at ascertaining our needs, listening carefully to the little things we kept throwing in. He suggested a car that wasnt even on our radar, but has actually been my dream car for years!! Im still pinching myself that my sweet husband bought this car for me! Brad, thank you for making this possible!!

Service was prompt plus my car was checked for recalls. Parts were ordered so when my car goes back in for the recall I will not have to wait for the parts.

Dustin Wheeler is always prompt to take care of any issue on my Porsche Cayenne. He has been a pleasure to work with this last year. Always keeps me update and let me know approximate costs too.

Dustin Wheeler did a great job helping us complete the service work on our new-to:us Volvo C70. He kept us updated through the morning and got us on our way earlier than anticipated. He also helped us make some future plans for our Volvo. The techciian provided great details about what we can plan to do. Everyone we met was professional, welcoming, and helpful.

Dealership was great to me. I was in and out which was important to me. And Cullen was a great help.

We had our car in for routine service and Dustin Wheeler was super to work with, as usual. We have found him to be courteous, friendly and knowledgeable on this and previous occasions. He is definitely an asset to the dealership.

DUSTIN WHEELER WENT ABOVE AND BEYOND TO MAKE SURE THAT THE RECALL THAT I HAD WAS TAKEN CARE OF QUICKLY. EVERYTHING WITH MY SERVICE VISIT FROM INITIAL WRITEUP TO THE FINAL CHECKOUT WAS ABSOLUTELY PERFECT. I WILL RECOMMEND THIS DEALERSHIP FOR SERVICE TO ANYBODY. I APPRECIATE ALL OF THE WORK DUSTIN HAS DONE FOR ME.

The folks here were super helpful & professional through the buying & financing process! Aubrey K was amazing! She did much of the pre-work by phone & email so I was ready to go quickly! A great experience!

Thomas aka Alex was very professional and efficient. I think he will be an asset to capital Volkswagen.

Let me tell you about my car salesman! ! Excellent service very knowledgeable of the vehicle and most of all seamless service Were friends for life

Transaction was smooth and fast with Ms. Aubrey Keith. She was so accommodating, kind and she helps us in every way from beginning to end. She's perfect for her job. Along with all the staff, they treat all their costumer fair. CapitalCity Volkswagen is clean and tidy.

Aubrey Keith is a very professional Client Associate and helped us with our new car purchase. Aubrey helped us by getting us the best deal possible. The car purchase was rushed due to our older vehicle having a major anti lock break malfunction which would have cost several thousand to repair. Aubrey listened to our needs and we were able to choose a new Taos and purchase it in one day.

Great experience with Capital Eurocars. Dustin Wheeler was easy to deal with, very responsive to my requests, and timely with calling back with details. The car was returned clean and the issue was resolved.

Dustin Wheeler always has the best interest in keeping my Porsche mechanically sound. He is a good communicator and I'm very pleased with the way I have been served.

Great experience, very easy and relaxed. Our sales consultant Brad Snyder, was charming and knowledgeable. He was able to answer all of our questions with out hesitation. It is great to have a VW back in the family! Were grooving the Fahrvergnugen!

By great customer service. My dealer Cullen Griffin showed me good hospitality everyone was friendly and help me out

Dustin Wheeler assisted me with a problem with my Porsche, he requested the part and set an appointment to get it fix. He did everything in less than 2 hours.

Do not take your car to be serviced here. This is a sham of a business and the customer service is even worse. Not sure if it was because I am a young woman, but I received little to no communication while my car sat in their lot for two weeks, when all I needed was a new key (security lockout problems with old fob). Will rip you off as well. Was told I needed a whole new tire because of a nail in it, pulled the screw out and it hadnt even punctured the tire- was just sitting atop it. Absolutely blown away by my experience here.

Dustin wheeler was my technician. I always have a good experience. He explains well about the details of the service. I had oil change this visit. Thank you.

Excellent work Dustin Wheeler is a fantastic service advisor. Will use this business again. Everything was done with great care and expertise.

It took a while to get an appointment (I had been trying since October of 2021 but they were booked through the new year). I made this appointment after having work done at another place and having them recommend additional work. I was able to make the appointment with Dustin Wheeler who kept me updated on the progress during my appointment and also informed me of the incorrect information provided by the previous mechanic saving me almost $600. I look forward to continuing to using this establishment for my future car care needs with the assistance of Mr. Wheeler. Thank you!!

Aubrey Keith was very helpful and knowledgeable about the car I was considering. She was never pushy and always considerate to what I was looking for in a new car. When I was unable to make the trip to the dealership for a final test drive before deciding on the purchase, she was kind enough to bring the car to me. Once I decided to purchase the car she and the rest of the team made the paperwork a breeze - it took less than 30 minutes. This my first Volvo and I look forward to working with the dealership in the future.

Aubrey Keith was knowledgeable about my vehicle choice. Best car buying experiences to date. I would give a positive recommendation any day.

Adam and Aubrey were conscientious and pleasant and very helpful. I would recommend them to friends and colleagues.

Thank you Cullen for your timely and excellent service. You exceed our expectation. We appreciate your time and support.

Justin, we appreciate your time, additional advice and excellent customer service. I would recommend definitely.

Service is always top notch. Dustin Wheeler has a professional yet considerate demeanor. Awesome man!