Fast, efficient and reasonably priced. Johnnie Powell, the estimator is the best. Great experience. My 2023 Mercedes Benz GLC is back in business!

The receptionist is very welcoming and friendly. A pleasure to talk with. The Estimator, Jenn was very helpful and professional. She was fun to deal with as she has a good sense of humor, as I can be sarcastic in a fun way and we all got along and laughed. The end result was a very nice paint repair on my rear bumper of my Mercedes E550. Highly Recommended!

Outstanding experience. Victoria Vendlinger was the estimator in charge. She was very knowledgable, outstanding in explaining matters. The repairs were done on time and a bit under budget. Victoria took care of everything with the insuarnce company.

Johnnie was great! Yukon XL looks brand new.

Jenn was very helpful

I had an excellent experience with Jenn Smith at Crown Collision Center in Pinellas County. If you’re looking for a reliable auto body shop or collision repair center, I highly recommend working with Jenn. From the initial estimate through drop-off and pick-up, Jenn was professional, friendly, and very knowledgeable. She communicated clearly throughout the entire repair process and kept me updated every step of the way, which made a stressful situation so much easier. My Nissan Versa had a long, deep scratch across three panels from vandalism. Since it’s a leased vehicle, I needed the repairs done properly using OEM parts and paint. Jenn made me feel completely confident that everything would be handled correctly, and the finished repair looked amazing. The team at Crown Collision Center also made the process seamless by coordinating with my insurance and my rental car— it was delivered to the shop shortly after dropping off my personal vehicle and I was able to leave it there when I returned, which was incredibly convenient. If you need collision repair, auto body work, or insurance-related repairs in Pinellas County, ask for Jenn Smith. She provides outstanding customer service and truly goes above and beyond.

My Acura RDX was repaired at Crown Collision w/ Victoria at . Victoria aided me in my photo claim and assisted with dfop.off and managing my claim process- Very satisfied with work performed and finished product.

David Thach was fantastic. My Mercedes came back looking brand new.

Cariama and Victoria provided above and beyond customer service! They were friendly and efficient. The repairs on my TT Roadster were great!! They worked with my insurance company to get the job done with flawless efficiency!

I had a great experience with Crown Collision. Johnnie let me know right away that 2018 GMC Sierra needed a little more work than originally estimated. Quality of the repair looks great.

Thanks Johnnie so much for getting my 2023 Mercedes GLC 300 looking back to brand new again!

Johnny is the best and kindest. I came to Crown because it is Kia certified and they made sure I had OEM parts for my 2025 Kia Seltos. Thank you, for helping me through this process Johnny. I am truly grateful.

Victoria was amazing. We brought our 2025 GMC Sierra to Crown after a fender bender and she was awesome from beginning to end. Professional and communicative. Highly recommend Crown! Thanks Victoria!!!

I had my 2022 genesis g70 repaired here and Victoria was wonderful and very informative about the whole situation. even the things I didn’t know, she was able to help me out. Highly recommended

My 2023 Nissan Pathfinder was repaired at Crown Collision Center and my service advisor was Victoria Vendlinger. She was thorough with ensuring my vehicle body damage and alignment was repaired correctly. Victoria advocated for me to ensure the other person's insurance didn't take short cuts on my vehicle repairs. I am grateful for help.

Crown collision repaired my daughter’s Honda HR-V back to Factory/OEM specs. VICTORIA, specifically, did a masterful job of keeping the lines of communication open and transparent between us and more importantly with the at fault driver’s out of state insurance company. 5-star service!!

Victoria repaired my Honda Hrv and it looks brand new. She fixed the side mirror and the whole rear end in a timely fashion. She is so reliable, I will come back to her anytime I need any repairs.

Great service, updated on delivery and delays in timely manner. Easy to work with. Personable. Victoria is a superb representative of Crown Collision; knows the process from end to end and knows more about my car than I do. A true pleasure to work with.

Great service, updated on delivery and delays in timely manner. Easy to work with. Personable. Victoria is a superb representative of Crown Collision; knows the process from end to end and knows more about my car than I do. A true pleasure to work with.

Victoria was amazing assisted me with car quickly would recommend!

I took my 2022 Kia Sportage to Crown Collision Center as my front bumper was hit & I lost my front sensors. Johnny Popwell was my service representative. Johnny is a very personable person & I feel he's an asset to Crown. The women behind the desk that greet the customers & do the billing were all so nice & pleasant, also an asset to Crown

Jenn Smith was my Estimator. She facilitated exceptionally good service for me and my needs. She was a good listener, noting all my concerns. She communicated with me what repairs and painting were necessary and at what cost. All of the staff were welcoming and helpful. The needed paint and repair was done very professionally, and my car was washed and clean inside and out when the work was completed.

Had one of the least professional and satisfying experiences after my car was in an accident and towed to Crown as the Mercedes authorized repair shop. In addition to the work being incomplete, with unexplained delays throughout a month long process, the customer service representative was anything but helpful. There was a combination of lack of responsiveness, conflicting information, missed deadlines and such a laissez-faire attitude that bordered on indifference with no effort to take any initiative or accept any accountability. The repairs were not completed and after much frustration and lack of information, I had my car released and sent to the MB in Boston area, where repairs were completed, including redoing things that were not properly addressed by Crown. Communication, accountability and professionalism were paramount and am only sorry that I ever interacted with Crown Collision and suggest that at the very minimum, they should pay attention to the quality and responsiveness of their repair, and especially service team. Was not impressed and barely able to add anything positive about working with Vinny.

Jenn handled our insurance claim with professionalism, confidence, and extensive knowledge from start to finish. She truly understood the ins and outs of the claims process and guided us every step of the way while working directly with the insurance company on our behalf. Even when the insurance company gave us a hard time, Jenn continued to advocate for us and made sure everything was handled properly. She was responsive, thorough, and always willing to answer our questions and explain things clearly. What stood out most was her attention to detail and commitment to quality — she never cut corners and made sure our car was repaired the right way and restored back to normal. Thanks to her hard work and dedication, the entire process went as smoothly as possible. We truly appreciated her support and would highly recommend her to anyone needing collision repair services.

Jenn handled our insurance claim with professionalism, confidence, and extensive knowledge from start to finish. She truly understood the ins and outs of the claims process and guided us every step of the way while working directly with the insurance company on our behalf. Even when the insurance company gave us a hard time, Jenn continued to advocate for us and made sure everything was handled properly. She was responsive, thorough, and always willing to answer our questions and explain things clearly. What stood out most was her attention to detail and commitment to quality she never cut corners and made sure our car was repaired the right way and restored back to normal. Thanks to her hard work and dedication, the entire process went as smoothly as possible. We truly appreciated her support and would highly recommend her to anyone needing collision repair services.

Jenn handled our insurance claim with professionalism, confidence, and extensive knowledge from start to finish. She truly understood the ins and outs of the claims process and guided us every step of the way while working directly with the insurance company on our behalf. Even when the insurance company gave us a hard time, Jenn continued to advocate for us and made sure everything was handled properly. She was responsive, thorough, and always willing to answer our questions and explain things clearly. What stood out most was her attention to detail and commitment to quality she never cut corners and made sure our car was repaired the right way and restored back to normal. Thanks to her hard work and dedication, the entire process went as smoothly as possible. We truly appreciated her support and would highly recommend her to anyone needing collision repair services.

I worked with Johnnie Popwell and he did a great job

Brought my Mercedes in for an estimate. Received excellent service from David Thach. Thanks for courteous and efficient service.

What a great experience making my Volvo like before. Jenn was absolutely wonderful to work with, and did an amazing job keeping me updated and getting my car like new. Thank you Jenn and Crown!

The only one Star review I’ve ever left. One star. I stopped in for an estimate and waited 30 minutes just to speak with a writer. The receptionist mentioned they were in a meeting that was supposed to end at 10:00 AM. At 10:05, with a flight to catch and no update or follow-up from anyone, I approached the desk and explained that if a service writer couldn’t come out soon, I would have to leave. Her only response was “OK.” It came across as dismissive—essentially, “go ahead and leave.” There was no attempt to assist, no urgency, and no effort to retain the business. A simple, “Please give me a moment, sir—let me see if I can get someone for you,” would have completely changed the experience. As a business owner, I don’t expect perfection—but I do expect basic customer service: acknowledgment, communication, and a willingness to help. Unfortunately, none of that was present here. First impressions matter, and this experience fell well short.

Jenn Smith helped me with everything was patient and communicative with me throughout the entire process I would recommend this place very professional

I had a great experience bringing my car in to have it repaired at Crown Collision. After I received an estimate from my insurance I was able to schedule a drop off of my car within a day. Jen the estimator was very efficient and thorough in explaining the details and timeframe of the repair. It was overall a very pleasant experience.

I had a great experience bringing my car in to have it repaired at Crown Collision. After I received an estimate from my insurance I was able to schedule a drop off of my car within a day. Jen the estimator was very efficient and thorough in explaining the details and timeframe of the repair. It was overall a very pleasant experience.

My entire experience was exceptional. I would definitely recommend. Vinny was awesome.

Great experience. Easy and fair cost

Victoria Vendlinger was a great estimator to work with for vehicle repiars

My daughter had an accident and we took her car to Crown collision. I am extremely pleased with the ease and prompt communication with Victoria. Victoria answered all my questions and concerns, this was the first experience I had with an accident. She was very patient and walked us through every step. After the claim was submitted she took care of everything else and made this experience very easy. Thank you

David was amazing and so helpful through the whole process of getting g my car repaired

Great experience working with Johnnie Popwell. Great communication, will do business again!

I should have walked away before they started in my car. This nightmare began when I was at the scene of the accident, I called in and the receptionist said to either drive or tow my car in. I arrived and she then told me they won’t take my car without a claim number which the insurance company advised it takes 24 hours to produce. I had to beg a manager to let me keep the car there and sent them the claim number the next day. At that point they assigned a service advisor who wasn’t proactive at all advising me the status on my car. After a few weeks she became non responsive for a week and once I involved a manager again I was told she wasn’t with the company any longer. The new advisor assigned to the car send me totally different numbers of the damages which was off from the previous numbers by over $6,000. Finally I called in to check on status and they said great news the car is done after this 8 week nightmare. They said to come at 3:30, I go there at 4:00 and was told the car was just finishing being detailed. We waited about 20 minutes and was then told they were wrong the detail process hasn’t started and it’s being calibrated and he was wrong the car isn’t ready. Another waste of time, and all they say is so sorry. I have never dealt with such an unorganized shop in my life. Months later have to add an update, just had my number removed because sensors weren’t working and this collision center never removed the protective tape that’s there to prevent paint overspray and prevented system from working. Adding to such a bad experience months later of bad work.

David was really awesome. He remained calm with me through my frustration and always smiled. Thank you.

Great service and job well done

David Thach was wonderful to work with! He was so communicative with every update and made me feel comfortable through the whole process.