Ryder DiCicco

Oct 7, 2026

Google

5 star service and communication, work was phenomenal and fast turn around time, frank was helpful and great with everything can't even notice or tell what's wrong after he took car of me

asia summerlin

Oct 2, 2026

Google

FRANK RESTI, THE BEST ADVISOR AT CROWN COLLISION, he has worked with me from the start of me dropping my car off until now I give him 100 out of 10 If you ever need your car to be fixed or anything and pick the best advisor, go to Frank!

Trang Nguyen

Sep 30, 2026

Google

I had great experience with car repair services at Crown Collision Center many times. The quality of the work was excellent, and everything was done professionally and carefully. They worked directly with my car insurance company but did not leave me behind as I also had the option to communicate with my insurance about the cost too. I appreciate Frank who helped me from the beginning until I checked my car out. He provided an accurate time estimate, kept me informed throughout the process, and completed the work with a bonus of buffering a few light scratches on my car. Overall, I’m very satisfied with the service and would definitely recommend this place to anyone looking for reliable, professional, and trustworthy auto repair.

Jason Teabout

Sep 17, 2026

Google

I had an outstanding experience with Julie and John at Betterway Glass at Crown Collision Center\. Julie was amazing, she handled the scheduling and insurance claim diligently, kept everything moving smoothly, and was incredibly easy to work with\. John is a true technical expert\. My vehicle required a difficult glass installation, and his knowledge, attention to detail, and professionalism immediately put me at ease\. The entire process was handled with exceptional care from start to finish\. I highly recommend Julie, John, and the team at Betterway Glass to anyone looking for knowledgeable, dependable, and genuinely excellent service\.

Craig Newton

Sep 17, 2026

Google

Excellent experience working with Tony and his team.

Tom Free

Sep 17, 2026

Google

Victoria and Crown Collision Center did a fantastic job on my Mercedes! Should the need ever arise I would use them again.

Bob Torgerson

Sep 17, 2026

Google

Great repair and even better price, Crown Mercedes recommended this repair service and now I know why. Frank Resti went above and beyond in keeping me up to date on the repair to my hood hinge. I will come here in the future if I need any repairs to my Mercedes. Thank you!

Jacqui Dean

Sep 16, 2026

Google

My service provider, David, in the Collision Center was (is) amazing. My car was vandalized a few months ago and I had it towed to them. David made certain that the broken car windows were repaired as soon as the panes arrived and that the car was drivable even though some other cosmetic parts had to be ordered. He remained communicative and patient with me even in the beginning when I was frustrated and upset. Today, I brought my car in for those final parts to be installed. My plan was to wait it out in their customer lobby since I had the day off. Instead, David took it upon himself to commandeer a vehicle and get me home (Crown does not operate a courtesy van). But wait, that isn't the end; it gets even better: I asked he let me know when it was ready and I would grab an Uber. Instead, I received a phone call a little after 3 pm from him letting me know that he would be delivering my car to me at my home! This is what customer service truly should be. David didn't just do his job, he wasn't just courteous and patient. David was THOUGHFUL and went above expectations. He inconvenienced himself and disrupted his own day to make mine easier. Crown Collision should be proud. If each of their employees emulate David's actions and mind-set, they will have built a brand and culture unmatched in the industry. Thank you, for the kindness you gave to me, David.

Michelle123 None

Sep 16, 2026

Google

Michelle at Crown was great to deal with. Highly recommend!

Scott Warnock

Sep 14, 2026

Google

Frank and the entire team at the Crown Collision Center took great care of my Mazda. After a minor fender bender, it needed a new rear bumper. He worked with me to schedule the estimate and the repair work at a time that was convenient for my schedule, and executed on the plan perfectly.

stuart silver

Sep 4, 2026

Google

Victoria was very friendly and courteous. She took her time to try to diagnose my cars issue instead of spending unnecessary money. I just picked up my vehicle which was cleaned by the center. My problem was intermittent, so I will see over time if the issue was fixed. Thank you

Austin H

Sep 2, 2026

Google

I worked with Victoria Vendlinger to get my Honda Ridgeline repaired, and she was AMAZING!!!! She kept me informed about my repairs, worked collaboratively with the insurance companies, and did what was best for me as the customer. You can tell she knows her stuff and how to get the job done. I would recommend her to anyone needing work.

Mikko Maki

Sep 1, 2026

Google

Our 2018 Honda CRV's front end was damaged in a parking lot. Victoria and the team at Crown Collision provided exceptional care for both us and our car. They restored our car's front end, explained the damage during the initial estimate and throughout the process, and ensured that we felt confident they were treating us fairly. They also took extra care to ensure we were satisfied with the results and even detailed the car before returning it. The front desk and reception staff were equally exceptional, answering our questions and patiently addressing all of my concerns.

Sara Faulkingham

Aug 24, 2026

Google

Terrible communication and false promises on when repairs will be done

Shoan Magowan

Aug 21, 2026

Google

Once again I can’t Crown Collision enough for their excellent work on my Range Rover. Jen Smith was awesome to work with. She kept me updated through the entire process and answered my calls without hesitation (even on her lunch)! Many thanks to Jen, mechanics and Crown Collision!

Janet Herron

Aug 17, 2026

Google

A couple of months ago I damaged the driver side mirror on my 2022 Hyundai Venue. Today I made an appointment at Crown Collision Center for an estimate to repair it. Honestly, I anticipated an expensive repair cost for such a minor damage. I met with Jenn, the estimator, and when she looked at the mirror, she simply snapped it back into place. No repair needed! A big thanks to Jenn, and I will definitely return to Crown Collision Center for any future car body repairs.

Sameh Hanna

Aug 17, 2026

Google

Excellent

rodger wells

Aug 17, 2026

Google

Jenn Smith was my contact with crown. She was very professional and totally efficent. She made me feel very good about the service she was offering

Scott Morten

Aug 15, 2026

Google

Victoria was an absolute pleasure to work with. Efficient, courteous, and follow up was excellent. The office staff was knowledgeable and very helpful with regards to paperwork, payment etc. Quality of workmanship was fantastic. I would definitely recommend Crown Collision Center to anybody requiring auto body work and painting.

DeWana McCarty

Aug 14, 2026

Google

⭐️⭐️⭐️⭐️⭐️ OUTSTANDING EXPERIENCE — HIGHLY RECOMMEND CROWN COLLISION! I had an exceptional experience with Crown Collision, and a huge part of that was thanks to Jenn Smith, who served as our primary point of contact while working with our USAA claims adjuster. From beginning to end, Jenn was professional, responsive, knowledgeable, and incredibly thorough. She kept us informed throughout every step of the repair process, clearly explained what to expect, and provided timely updates along the way. Even better—my vehicle was completed and returned ahead of the estimated due date! Crown’s coordination with Enterprise made the rental car process seamless. Being able to pick up and return the rental at the same location made an already stressful situation so much easier. When my vehicle was ready on Saturday, Jenn and Charisma greeted us with smiles, warmth, and outstanding customer service. My car looked BEAUTIFUL—fully restored and looking like nothing had ever happened! I HIGHLY recommend Crown Collision, and I especially appreciate Jenn for making the entire experience smooth, efficient, and genuinely pleasant. Five-star service from start to finish! ⭐️⭐️⭐️⭐️⭐️

Matthew Bedosky

Aug 13, 2026

Google

Amazing experience from start to finish - a special thank you to Ms Victoria for providing an incredible smooth process as a whole!

Staci M

Aug 8, 2026

Google

Excellent experience! From initial inspection of damages to updates throughout, Jenn was professional, pleasant, and responsive. She communicated regularly and answered all my questions. The repair and paint work was great! Happy to have my vehicle back to beautiful.

Nicole Alstott

Aug 5, 2026

Google

Outstanding service and great customer service and care! Jenn went above and beyond to help me. I appreciate everyone there.

D-Fro

Aug 3, 2026

Google

Quoted me over $3,000 as you all can see in the last picture. Instead, I went to some detail shop and they took care of 75% of the scratching and it cost me $20 in under 30min. The detail shop was also so kind as to give me a contact for the small car dents. Everyone can see the before and after pictures to decide if it was worth over $3k from the Crown Collision Center instead of the $20 detail shop.

Roberto Cabrera

Jul 31, 2026

Google

Victoria and the Crown Team were amazing to work with. Professional, responsive and focused on quality. I couldn't be happier with the end result.

Michael Dunson

Jul 29, 2026

Google

This is my second time taking my vehicle to Crown Collision Center repairs in both times have exceeded my expectations their professional prompt, and do outstanding work. I highly recommend this shop for all of your collision repair needs. Victoria is excellent and her customer service and knowledge of the entire claims process goes a long way to help you have a smooth experience.

Fred Shorter

Jul 22, 2026

Google

Worked directly with Jenn Smith. Loved her quality of care towards the situation. Very informative and direct. No misdirection. Very professional in her approach. Overall did better job than expected. Thanks Jenn

Ryan Nolan

Jul 21, 2026

Google

Editing my review after the company responded by noting my delays were insurance related: I was a cash payer and did not go through insurance. It also took me 2 weeks and 4 follow-ups to get my missing caps replaced. — Original review: Don’t bring your car to this collision center. They had my car for an exorbitant amount of time compared to the original estimate. I had to follow-up constantly, and it was one excuse after another. It’s very clear no one here is in a hurry; or they take on too much work without the means to complete it on time. I have so many texts promising deadlines. On top of it all, they misplaced two of my car designer air valves and put on a cheap plastic knock off. Both of those wheels were low on tire pressure. I also had grease stains all over my brown leather, some of which I haven’t been able to get out. They also claimed this was my fault because I wanted my car back “early”… (we were already well past the one week mark of delays). My favorite part of the experience was when I picked up my car at 5 miles to empty after being gaslit that they needed to put 3 gallons in to finish calibration and did me a solid by removing the charge. It’s a 19 mi/gallon auto, so I see no evidence of them putting gas in. They also add 3% credit card processing at checkout to make sure you pay for your own credit card fees, which is just cheap and tacky.

rose langerock

Jul 16, 2026

Google

David Thach totally helped me out and is a great and honest person!!!

Diamond Forbes

Jul 10, 2026

Google

I had to bring my company car here for repairs due to one of our clients unfortunate accidents and from the beginning to the end Jenn Smith was such a help. The whole process took about little more than a month, so a rental car was required and she even made sure I was informed about the process. At pick up she stood by me the whole time through the check out and was extremely patient and accommodating. She even helped me transition from the rental back into the company car. Charisma (reception/checkout counter) was also helpful and patient as we navigated through the payment process. Something that was already challenging went smoothly. Thanks again Jenn for making this an easier experience.

Phillip Wray

Jul 8, 2026

Google

Johnnie Popwell was awesome. My GMC Sierra Is good as new.

Leonardo Rosario

Jul 6, 2026

Google

Johnnie Popwell helped me with my 2019 Kia Forte LXS, amazing service!! Got my vehicle back and it looks amazing, paint matched, and working well! Thank you Johnnie and Crown Collision!

Andrew Ritter

Jul 2, 2026

Google

Fast, efficient and reasonably priced. Johnnie Powell, the estimator is the best. Great experience. My 2023 Mercedes Benz GLC is back in business!

Roger Walski

Jun 27, 2026

Google

The receptionist is very welcoming and friendly. A pleasure to talk with. The Estimator, Jenn was very helpful and professional. She was fun to deal with as she has a good sense of humor, as I can be sarcastic in a fun way and we all got along and laughed. The end result was a very nice paint repair on my rear bumper of my Mercedes E550. Highly Recommended!

Stan Garnett

Jun 26, 2026

Google

Outstanding experience. Victoria Vendlinger was the estimator in charge. She was very knowledgable, outstanding in explaining matters. The repairs were done on time and a bit under budget. Victoria took care of everything with the insuarnce company.

Ben Boney

Jun 23, 2026

Google

Johnnie was great! Yukon XL looks brand new.

Patrick Gardner

Jun 22, 2026

Google

Jenn was very helpful

Kat Ashley

Jun 14, 2026

Google

I had an excellent experience with Jenn Smith at Crown Collision Center in Pinellas County. If you’re looking for a reliable auto body shop or collision repair center, I highly recommend working with Jenn. From the initial estimate through drop-off and pick-up, Jenn was professional, friendly, and very knowledgeable. She communicated clearly throughout the entire repair process and kept me updated every step of the way, which made a stressful situation so much easier. My Nissan Versa had a long, deep scratch across three panels from vandalism. Since it’s a leased vehicle, I needed the repairs done properly using OEM parts and paint. Jenn made me feel completely confident that everything would be handled correctly, and the finished repair looked amazing. The team at Crown Collision Center also made the process seamless by coordinating with my insurance and my rental car— it was delivered to the shop shortly after dropping off my personal vehicle and I was able to leave it there when I returned, which was incredibly convenient. If you need collision repair, auto body work, or insurance-related repairs in Pinellas County, ask for Jenn Smith. She provides outstanding customer service and truly goes above and beyond.

Jim Rizzo

Jun 8, 2026

Google

My Acura RDX was repaired at Crown Collision w/ Victoria at . Victoria aided me in my photo claim and assisted with dfop.off and managing my claim process- Very satisfied with work performed and finished product.

Carol Pooley

Jun 4, 2026

Google

David Thach was fantastic. My Mercedes came back looking brand new.

Sheila Tolbert

Jun 4, 2026

Google

Cariama and Victoria provided above and beyond customer service! They were friendly and efficient. The repairs on my TT Roadster were great!! They worked with my insurance company to get the job done with flawless efficiency!

Justin Kramer

Jun 3, 2026

Google

I had a great experience with Crown Collision. Johnnie let me know right away that 2018 GMC Sierra needed a little more work than originally estimated. Quality of the repair looks great.

Jacob Myers

Jun 1, 2026

Google

Thanks Johnnie so much for getting my 2023 Mercedes GLC 300 looking back to brand new again!