Kory was patient and answered all our questions! And then got us a great deal. Go see Kory at Jag of St Pete!!

We've had really great service from the Service Department. Whenever we need to schedule an appointment I just call or text and one of the service Managers takes top notch care of us. In the past Brooks or Sara took care of us now E has shown us that service, communication and professional doesn't go unnoticed. Well done!

We've had really great service from the Service Department. Whenever we need to schedule an appointment I just call or text and one of the service Managers takes top notch care of us. In the past Brooks or Sara took care of us now E has shown us that service, communication and professional doesn't go unnoticed. Well done!

Don't bother. Service is trash and not worth the trip. Maintenance department be specific. Edit in response: I had an appointment. I didn't randomly show up.

Steve was extremely patient and helpful throughout the entire process of purchasing my Defender. he explained everything about my defender and the various options on pre owned cars versus new cars. I felt comfortable working with Steve and never felt pressured to purchase a car. He's the ultimate professional

Steve was extremely patient and helpful throughout the entire process of purchasing my Defender. he explained everything about my defender and the various options on pre owned cars versus new cars. I felt comfortable working with Steve and never felt pressured to purchase a car. He's the ultimate professional

Just moved here from out of state and needed to find a local dealership for service and my next purchase. I worked with Steve from sales and Mike in service. The best Land Rover Dealership I've worked with so far!!

Amazing dealership! Steven was great & super helpful, definitely recommend working with him.

Amazing dealership! Steven was great & super helpful, definitely recommend working with him.

Just recently visited the St. Petersburg Jaguar/Land Rover location to check out a vehicle they have for sale, Kyle Hart was a lot of help! Very professional with a customer first attitude. If you are ever in the area checking out a vehicle make sure to request him!

Thank you Miro for everything. You were absolutely amazing. You're top notch, smart, and a master at your craft. Thank you for taking us seriously when all others did not. Above all- thank you for caring about us. It meant the world to us. Thank you Talas for all of your help in negotiating my car buyout. I hope it brings joy to someone as much as it did for us. It was a pleasure working with you both. See you again soon.

We had a great experience with David Leach yesterday, in the purchase of our new Ford Explorer. David was professional and very courteous to my wife and I. I would recommend you ask for David if shopping for your new Jaguar, Land Rover, and probably another 10 brands, as Crown is a family of dealerships. Thanks David!

My goal was to give this dealer a 5 star review as today was the day that I was picking up my new car. Unfortunately I was unable to accept delivery of my car as it had electronic defects. I was given a loaner car to use during the time without my new car. The loaner car had not been cleaned (yes, I informed management). It even had a bra and dirty panties in it. I'm disgusted!

My goal was to give this dealer a 5 star review as today was the day that I was picking up my new car. Unfortunately I was unable to accept delivery of my car as it had electronic defects. I was given a loaner car to use during the time without my new car. The loaner car had not been cleaned (yes, I informed management). It even had a bra and dirty panties in it. I'm disgusted!

I contacted Land Rover of St Petersburg to purchase an SUV there and it was a great experience thanks to the efforts of Tony DeJesus. I am writing this in part to thank him for the work he did, and to highlight the benefits this company and its customers have of having someone such as Tony on its staff. I live in Miami and needed to fly in to do a cash purchase of the SUV (Land Rover Discovery Sport) in St. Petersburg, then drive it back. Tony responded quickly to my online inquiry and then helped me get a look at the car remotely. He then forwarded all purchase documents and went over them with me online to explain to me easily and simply what they all meant. It was quick and he was prepared with answers for all questions. He then went above and beyond in facilitating all the online transactions. Importantly, he responded immediately to all my questions at all times. Even a very early morning text to which I did not expect an immediate response....i had a response 5 minutes later. (My apologies for that! ). Just very responsive. With most paperwork done with Tony's help, I flew in and he offered to take care of my transportation from the airport. Once I arrived was careful to explain to me everything about the vehicle and we did the test drive finalize paperwork, and I was out. Quick and Professional. Thanks for simplifying the process.

Micheal from the service department has been so helpful! They are up front about pricing there and are fairly reasonable when it comes to pricing. I live closer to the Tampa and Sarasota Range Rover locations, but I will drive an hour out of my way to this one for the service, reliability, and respect my husband and I received here. It is a luxury car dealership shop so it can be pricey due to the nature of the vehicle, but they won't rake you over the coals like some of the other locations. We will be back for any service we need on our Range Rover.

Review for the purchase experience -Five+ Star experience in the purchase and delivery process while working with Miro (sales), Eli (manager), and Anthony (finance)! I've been researching a 23 or 24 Velar the last few weeks and came upon LR St Pete. From the initial inquiry through the numbers/trade negotiations, and the vehicle pickup this was a fanatic experience. I even drove ~2 hours from Orlando to St Pete for the purchase. The team was timely and personable in their communication, genuinely helpful with my questions and various requests, and made it truly feel like I was a valued client and not just another transaction. I initially started working with another RR dealer here in Orlando but the experience was cold and quite the opposite of what Eli and Miro provided. I'd highly recommend them and already have been for multiple friends and neighbors.

I love the service department here. Sara and the team are extremely friendly. Just great service they've come a along ways from the past. Don't know why? I guess it boils down to the phrase it's all about management... But the biggest thing to me is attitude... Thank you.

Update to review- Service Manager called and apologized for Call Center's response. My car was dropped off and serviced yesterday and picked up this morning. Sara was very helpful as was the Service Manager.

This is a follow up to a review in Google. Google does not allow more than one review. Kudos to the service manager for Service Recovery, initially they failed twice with service, but the manager got involved and for my third need of service they reacted appropriately and phenomenally, gained back my trust.

Let me first say, Jeff Joiner is the most responsive individual at this dealership. He is a Sales Manager in the Sales Department. As far as the Service Department they SUCK!!! DO NOT take your car to this dealership you will be highly dissatisfied! It's ridiculous when you have to micromanage a dealership to receive service. Our car was making a weird noise after being at the dealership for 4 months due to COVID, new rules and regulations, unable to get parts, realignment of staff and management, just a cluster of excuses. With that, we took our car back to the same dealership (which I know sounds crazy) because we thought the noise was associated with the work that was completed less than 2 months ago. We went to drop our car off and were told we needed to make an appointment. The next available appointment was the following Tuesday (a week later - the week of Thanksgiving) and once we arrived, we were told that our car will not be looked at and/or touched until Friday! Ridiculous, but typical of this dealership! Poor communication! They had no loaners to provide...just simply unprofessional and lack of basic customer service. To make a long story short a week later we were told that our car was in service (shop) after discovering another issue and that our car will be ready Thursday. My husband and I dropped into the dealership to make sure our car was being worked on because in the past we were told that our car was being serviced and it wasn't. And to our surprise, our car was parked in the back untouched. Our service advisor was out to lunch and we simply requested our keys and left. I requested to speak to the CEO and of course, no one knows who he is. Prior to this visit - they royally screwed up a $27,000 repair. Beware!

Miroslav Ostojic at Crown Jaguar was our salesman and he was so knowledgeable and personable that He made buying my new car a great experience. I will definitely be a return customer!! Josephine T

Horrible after sale experience. Service returned my car worse than when I dropped it off. Nothing was fixed,check engine light on and filthy. Service manager is useless and General manager won't even return a phone call. First they told me to just drive an unsafe vehicle with no regard for human life and they would not provide a loaner car as agreed. Then they told me to try another dealer to see if I would get better service. Only excuses were provided. Once they sell you a car you are on your own. Avoid this place.

I want to thank the GM, Michal Niezbecki. While we had a few challenges on a few items, the real measure of customer service and integrity is measured by the ongoing steps taken to deliver 5-star service. Michal reviewed the facts and took immediate and appropriate steps to demonstrate, as he's stated, that Crown Cars always does the right thing- in my case they did this for me, a client that lives half way across the U.S. who purchased a used F-type and had it delivered. He could have assumed that I'm a one and done customer and ignored my concerns, but I feel he responded as though I was a client that lived a block away. That's smart business as he didn't know that I've purchased 6 cars in the past 18 months, several of them remotely. Jaguar Land Rover St. Petersburg will be at the top of my list for my next remote purchases. Sometimes, the best and most enduring relationships start under some difficult conditions, but it takes effort. I appreciate Michal's efforts and the level of accountability, integrity and service provided to make me a happy customer. Dennis R. [email protected]

I purchased my CPO 2019 Jaguar F-Pace from St. Petersburg Jaguar on 3-18-21. There was a rocky start to the purchase, but at the end of the day the dealership made everything good. I just wish they were more responsive earlier on in the process

I Continue to be disappointed with service and promises made at time of sale with this dealership that have gone unmet, specifically a valet service that has a two month wait and restrictions "due to Covid." Unfortunately, the service was no better pre-Covid. I continue to be underwhelmed with this dealership.

Some people buy a Jaguar for the looks, while others for the full car experience. I am definitely being treated to the "full experience" at Crown Jaguar. I had to schedule an oil change appointment a week and a half out. I am now here at Crown Jaguar and am receiving a full a 2.5 hour wait experience while the clock continues to tick. The service personnel are so darn polite and can only smile when you ask how much longer. I am in the waiting room watching the 11th loop of the fun loving Range Rover and Jaguar experience. I guess its time to sell the Jaguar and experience a "CAT - dillac" PS: So appreciative of the mechanic pointing out a bad tire.

Completely fed up with Crown Jaguar Land Rover. I called a week ago because my car was overheating and was told to have the car towed . In the week that has passed, I have not been able to contact anyone to get a status update on my car. The service department does not have anyone answering calls. I have left about 8 phone messages including service manager Jason Medora and have received no answers. After calling to compain to the General Manager, I finally received a call back which informed me that parts (which had been approved by me ) had been ordered. The list was extensive and even included new batteries although I was having NO issues with batteries. I informed them that I have never spoken to anyone and was no longer comfortable with their business practices and honesty. In the past we have dealt with Dimmit in Clearwater on our purchases of two Range Rovers and have been VERY satisfied with their service AND communication. We tried Crown because it was closer to our home but this was a big mistake. There phone service is automated and does not allow for "human " contact and their employees obviously do not check messages. Today, we will pay to have our car towed to Dimmit and will never make this mistake again.

Micheal and Skye are very dishonest people. I had a deposit on a new Jag for my wife. They sold the vehicle to someone else to make a couple extra bucks. Very shady place and I will never do business with a Crown Auto company. We then went to the Jaguar dealership in Clearwater. Bought a new F Pace there and had a great experience.