Reviews
40Craig Renner
Dec 27, 2025
FacebookAmazing new car purchase experience. The salesman, Anthony Giles, exceeded my expectations. He did a great job. I had no intention of leaving there with a new vehicle today. I went in just to shop, but Anthony found a vehicle with the features I wanted in my price range, gave me what I was expecting to get for my trade-in, and miraculously had my new vehicle prepped and ready to go within 2 hours of me walking into the showroom. Nissan even gave me 1.9% financing, which is well below what anyone else is offering right now. 0% financing was available also for a shorter loan term. overall this was an outstanding dealership, outstanding salesman, and I definitely recommend Lia Nissan of Colonie.
Craig Renner
Dec 26, 2025
FacebookAmazing new car purchase experience. The salesman, Anthony Giles, exceeded my expectations. He did a great job. I had no intention of leaving there with a new vehicle today. I went in just to shop, but Anthony found a vehicle with the features I wanted in my price range, gave me what I was expecting to get for my trade-in, and miraculously had my new vehicle prepped and ready to go within 2 hours of me walking into the showroom. Nissan even gave me 1.9% financing, which is well below what anyone else is offering right now. 0% financing was available also for a shorter loan term. overall this was an outstanding dealership, outstanding salesman, and I definitely recommend Lia Nissan of Colonie.
Richard Paszkiewicz
Oct 1, 2025
FacebookGo See Robert Challacombe for you new car needs. This was our third Nissan lease and our easiest. Don't get me wrong I really like the other place we kept going but Robert was so relaxed, not pushy, no BS, no fluff. Enjoyed our side conversations while waiting on paperwork. We came in very late, he stayed as needed. Nice guy. Can leave without putting in a shout out to Pedro Fernandez in financing. Another laid back cool dude. Way to go Lia Nissan.
Richard Paszkiewicz
Oct 1, 2025
FacebookGo See Robert Challacombe for you new car needs. This was our third Nissan lease and our easiest. Don't get me wrong I really like the other place we kept going but Robert was so relaxed, not pushy, no BS, no fluff. Enjoyed our side conversations while waiting on paperwork. We came in very late, he stayed as needed. Nice guy. Can leave without putting in a shout out to Pedro Fernandez in financing. Another laid back cool dude. Way to go Lia Nissan.
Anonymous
Apr 18, 2024
FacebookOutstanding service, sales and Financing. Kudos to Patrick and Pedro for everything they have done for me.
Craig VanDerveer
Apr 18, 2024
FacebookOutstanding service, sales and Financing. Kudos to Patrick and Pedro for everything they have done for me.
Joy Haggart
Dec 14, 2023
FacebookNeeded repairs in a pinch as local dealer was booking over a week out. Ryan was wonderful. When AAA northway dropped vehicle at wrong dealership he went out of his way to retrieve it. He listened to my concerns and worked with my budget. Five stars!
Chelsea Shultis
Aug 11, 2023
FacebookOne of the worst dealership experiences we've had. My mother did all her paperwork over the phone and when she went to finish signing we waited over an hour(when we asked them to have it ready for us they said we don't work with your time frame) and within that time they refused to let us see the car. When we did get the car there was a dent and gash in the paint which was hidden in photos. When we called Patrick to get this fixed he was nasty gave us a hard time saying "we're not painting the car for you" after going back and forth with a manager we got the dent/gash fixed. When she went to pick up the car from the repair she asked to order car mats, they ordered them and then refused to accept payment over the phone after the arrived at the dealership. They have made this experience difficult and if we could've we wanted to back out of the deal and go somewhere else. We will never use Lia Nissan again.
Sherry Myers
May 27, 2023
FacebookThe Rogue... The sales Rep ... curtious... friendly.. helpful!!
Patti Austin
Oct 13, 2022
Facebookselling brand new cars with tires that go dangerously bald in less than a year and then won't stand by their products!
George Perry
Jul 23, 2022
FacebookHow you lost my business. I have purchased two vehicles there but there won't be a third. I have called 6 times this week trying to speak to a service advisor about service that my vehicle needs. I have been disconnected, told that they are unavailable, told that they would call me back which, they have never done. This has been going on for a week now. Apparently, my business is not important to you. I will find somewhere else to buy a car and service the one that I have now. I will also let anyone who asks, know about my experiences there. Signed, another lost customer.
Jillian Marsh
Jul 22, 2022
FacebookI picked up my new car today from lia Nissan of colonie. I am so pleased with my salesman , Joe Chase, as well as the managers that were extremely helpful. My insurance company was a pain to deal with but Joe really helped me get the things I needed to finalize this purchase. Thank you so much Joe !
Andrea Honey Griffith-Cain
Jun 9, 2022
FacebookCame in for a oil change and air in my tires. I was told that my 2021 rogue was due for tire rotation. After a couple of weeks I noticed my car pulling to the left. I called and was hung up on after speaking to service professional who was supposed to transfer me. Called back , left message for supervisor to call and haven’t heard anything. They must wanna see me in person. O now there’s a maintenance light on..
Bill Sweet
May 24, 2021
FacebookPOOR CUSTOMER SERVICE. My cousin leased a brand new Nissan Sentra from here. It broke down 1 month later. Things happen, but the customer service that followed was TERRIBLE! Road side assistance took over 3 hours to arrive. They brought the car to our local Nissan dealership, who then said they couldn't get to fixing the car for 10-14 days. So they brought it to Lia Nissan instead... LIA refused to give a loaner car after it was requested. Over a week later, the car is finally fixed. And they won't assist with bringing the car back to him. He's a great guy, works two jobs, and deserves better than this. You LEASE A CAR FROM A DEALERSHIP so that you aren't running around without a car for an extended period of time. Lia reps I've talked to have no intention of making this situation right. Everyone should be aware Buy/Lease from somewhere else.
Les Muse
Apr 27, 2021
FacebookGreat staff and great service.
Buddy Rickson
Jan 31, 2021
Facebookthe staff is very helpful and kind
Bobby Yeager
Nov 23, 2020
Facebookcost me close to 800.00 to change a 25.00 seal. Transmission was replaced in January and seal started leaking immediately. Brought car in and was told it was the transfer case and they didnt touch it during the transmission replacement. Transfer case is attached to the transmission. Tried contacting service manager several times and left messages. Zero call backs from anyone at dealer.
Jen Burleigh
Sep 11, 2020
FacebookI got my second Rogue from Lia Nissan about a month ago. I worked with David Seacord on both of mine. My Mom just took delivery of her new Versa today. We sought out David again for hers. He is great to work with. He is very thorough & ensures he knows what his customers are looking for. I 10/10 recommend Lia & working with David!
Mindy Marteen
Sep 4, 2020
FacebookI just got my 2020 Rogue today. Mike DiGioia was my sale rep. He was great to work with, thorough and professional. This is my 3rd lease from Lia. Alex, their insurance rep will be saving me hundreds on my car insurance too. I know I can always depend on them for quality sales and service.
Jim Stiegeler
Aug 25, 2020
FacebookGreat service great people
Will Dihrberg
Feb 1, 2020
FacebookNeed to stop selling products and services people don't need
Sonja Rochelle
Nov 6, 2019
FacebookI never had to go to a dealership before. My experience from start to finish was extremely pleasant. I was greeted by professional and courteous staff. I had an interaction with several employees, and each person was polite. Thank you Tom Mulvaney for taking the time to listen to my needs and for going above and beyond to meet them! Even though I was a first time customer, I was treated like I had been there plenty of times before. I greatly appreciated the prompt and thorough service I recieved and if I need anything in the future, I will return!
Vladimir Ermolenkov
Aug 13, 2019
FacebookAaron Haynes is a great service advisor. Thank you very much, Aaron!
Anonymous
Jul 1, 2019
FacebookMike DiGioia in sales was down to earth and so helpful. Went for a great test ride no pressure. Pedro Fernandez in financing was a true gem. Explained everything in great detail so I could make the best choice for me.Came in today to look at a 2018 and left same day in my new ride! could not be happier. no fuss no muss.
Brandy Shea
Jul 1, 2019
FacebookMike DiGioia in sales was down to earth and so helpful. Went for a great test ride no pressure. Pedro Fernandez in financing was a true gem. Explained everything in great detail so I could make the best choice for me.Came in today to look at a 2018 and left same day in my new ride! could not be happier. no fuss no muss.
Michael Mayer
Apr 27, 2019
FacebookSpeed up your service department. Even with an appointment a simple oil change is well over an hour. Add a cabin air filter and the simple redo (second recall same issue) of the the rear door lock/cable recall and you're sitting there for 3 1/2 hours, AND HOUR AND A HALF LONGER THAN INITIALLY PROMISED! But hey, you did RUSH to get me checked in when the bay had two cars in it so that's great. I actually got to wait 15 minutes longer. And did I mention that I did have an appointment!!!!!! Why bother? Then you tell me to give you great marks on any survey that comes my way.
MaryBeth Rivenburg McNeil
Apr 20, 2019
FacebookExcellent experience with Rob, Dave Bertuch and Pedro! Very quick process and great service!!
MaryBeth Rivenburg McNeil
Apr 19, 2019
FacebookExcellent experience with Rob, Dave Bertuch and Pedro! Very quick process and great service!!
Anna Parker
Apr 3, 2019
FacebookLia Nissan was great to work with! I have dealt with Dave Bertuch and his staff a few times relative to company vehicles, however this stop was for my personal use. AJ (Aaron Haynes) was very knowledgable, patient, professional and straight forward. He made me feel very comfortable and I did not feel like he was trying to work one over on me. Dave took the time to work with us personally and be sure all of our concerns were discussed and handled properly. Devin handled the transfer of my insurance quickly and efficiently while also offering other competitive options. Finally, Pedro Fernandez was a delight to end the process with! He explained all the documents in a clear and understandable manor while also taking the time to address any questions or concerns I had. He is professional yet still created a kind hearted and fun atmosphere. All in all, I walked away with a confident mindset that I got a great deal, found the right fit for me and was treated with respect. This crew made me want to do more business with them, I highly recommend your next purchase be through them!
Anna Shapiro
Apr 3, 2019
FacebookLia Nissan was great to work with! I have dealt with Dave Bertuch and his staff a few times relative to company vehicles, however this stop was for my personal use. AJ (Aaron Haynes) was very knowledgable, patient, professional and straight forward. He made me feel very comfortable and I did not feel like he was trying to work one over on me. Dave took the time to work with us personally and be sure all of our concerns were discussed and handled properly. Devin handled the transfer of my insurance quickly and efficiently while also offering other competitive options. Finally, Pedro Fernandez was a delight to end the process with! He explained all the documents in a clear and understandable manor while also taking the time to address any questions or concerns I had. He is professional yet still created a kind hearted and fun atmosphere. All in all, I walked away with a confident mindset that I got a great deal, found the right fit for me and was treated with respect. This crew made me want to do more business with them, I highly recommend your next purchase be through them!
Eric Wong
Feb 14, 2019
FacebookDennis Sunkis was such a pleasure to work with when purchasing my brand new Rogue. We didn’t feel that typical “salesman pressure” we have felt from previous dealers. He was very down to earth and straight to the point, as well as understanding of our concerns and needs. Very easy to talk to and made the whole process as painless as possible. I couldn’t be more happier with my new vehicle and would 100% recommend Dennis!
Beth Farley
Dec 13, 2018
FacebookI picked up my 4th brand new Nissan from John Attanasio and Dave Bertuch tonight. I got a 2019 Sentra SV. It's the exact car and color I want and for a payment I couldn't be happier with. I definitely recommend Lia Nissan for a great deal on an amazing product.
Rita Musto
Oct 10, 2018
Facebook5 * Just drove away with my second new car from Lia Nissan and I have to say what fantastic sales and customer service. Dennis was so knowledgeable and helpful and made the whole experience such a pleasure ! He made it so easy to drive in - get a new car and drive out........ Big thanks goes out to Rob Gaige too !! Always gives you the best deal out there. They really are a top Team. Thanks Dennis and Rob you are the best !!
Olivia Baitinger
Apr 11, 2017
FacebookI had such a positive experience buying my 2015 Pathfinder. David Seacord was my salesman. He was not at all pushy and made sure that I was comfortable with every decision throughout the process. David was extremely knowledgeable about the car and took the time to go over all of the features. I also worked with Pedro Fernandez, the finance manager, who made sure that everything was in line and I had a good understanding of that portion of the process. I would highly recommend this dealership and will definitely be returning!
Dee Parslow
Mar 27, 2017
FacebookI had an appointment with Joel Elmore to purchase a brand new vehicle at Lia Nissan in Colonie. He was extremely knowledgeable and patient with me and my personal car-buying experience. I really felt like I got a fair deal and was dealt with professionally and with care. From the consideration he took to make sure I felt like I could reach out to him for anything at anytime all the way up to the time he took out to show me every feature of the brand new vehicle I had just purchased, it was all very positive and I couldnt have been more appreciative. I also sat briefly with Pedro Fernandez at one point and it was also a very professional and nice experience to have worked with him. He was also very knowledgeable and attentive to what I may or may not need.
Mikki Bakken
Sep 25, 2016
FacebookMy story started two years ago. I bought a 2008 Ford Explorer with 63k . It looked beautiful and it seemed like I was getting a good deal. When taking the test drive, I was limited to where and how far I could drive. I should have seen it coming. The deal itself was one blunder after another. The salesman finally had to drive up to exit 16 so I could pick up my car because of two failed attempts at getting my car done when I had a ride there. The first time I arrived to pick up my vehicle, the techs were standing outside smoking SOMETHING. I picked up the vehicle after work. It was dark. I got two exits up ( the vehicle was warm ) and all the lights came on and the seat shot backward. It felt like I was getting hit from behind every time I stopped for a stop sign after I got off the highway. I called them 3 x. Nobody answered. I called the next day and the sales manager d bertuch said to bring it by and they would have to hang onto it for a while. At this point I brought it to two different ford dealers for diag. BOTH said the valve body was shot and the ignition was shot. There was NO WAY I was going to let the techs down there touch a ford, when it was obvious they didnt give a shit about quality work from the start. I didnt trust that they would put a new factory part in. I had the valve body replaced at my expense, and the ignition replaced at my expense. ( over 1100 ) and then both bearings went within two weeks. Then the shitty body work that someone apparently did started coming apart piece by piece falling on the ground in chunks. Then the thermostat housing leaked like a sieve within 6 months. Now Im sitting with a car that is deeply rusting in the engine compartment, the back hatch is perforate with rust and the doors are always full of water after it rains. I am pretty sure that I got sold a hurricane Sandy car . I ALWAYS maintain my vehicles impeccably and this is the poorest piece of everlasting shit to the point that I just can't keep up with it. I dutifully emailed the sales manager until the point came where it was obvious that he ALWAYS responded with a phone call and not an email, that I had been ripped off. DO NOT trust your safety and your money to Lia of Colonie. Your pockets will be empty and your life is at risk if you trust one of their used cars.
Bryon Kimberly
May 7, 2016
FacebookBig thanks to Daivid Seacord and Pedro Fernandez for the great service. I love my 2015 Altima. This makes the third car purchase at Lia Nissan. Great Service!!
Dan DiSotto
Feb 5, 2016
FacebookBought a 2015 pathfinder from John Antansio. Very helpful and knowledgeable about the vehicle . Worked to get me the best deal possible.
Amanda Pangburn
Jun 11, 2015
FacebookVery impressed with the service I received at Lia Nissan from Bob Sawyer. Thank you for your attention to detail. I greatly appreciate you keeping an eye out for me and finding me exactly what I was looking for. Thank you Rob Gaige for helping finalize all of the details. Overall I highly recommend Lia Nissan for strong service and value. Thank you
Robert Baccari
Apr 11, 2015
FacebookHave been going to Lia Nissan for many years; always great, fair and excellent service. If you have an issue with service at this dealer in any way, talk to the service manager or the GM Dave Bertuch...they will make it right. I have established an excellent service relationship over the years with Alex Gillespie, in service. This guy is great; will do what ever he can to get the job done, fast, fair and reasonably priced...if there's a coupon and you forget to bring it...don't worry, he'll find one....If you have to have service on your Nissan, see Alex at Lia.