Reviews

142
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Cliff Strom

Nov 18, 2025

EdmundsEdmunds

Love Lia Saratoga They go above and beyond to help you. It’s an amazing team effort. They handle all the paperwork, registration and work with your insurance company before you even walk in to pick up your new car. You’re not just a number with them, your… family.

Zach Bellows

Oct 2, 2025

EdmundsEdmunds

I walked in on a Saturday afternoon and met Sean Burke with no expectations of him being able to help me. Very little out of pocket. No credit. No cosign. Sean found me an affordable and safe car that worked for my needs and then some. He made what would have been a long and complicated out of state sale process as short and simple as possible. Throughout the process he communicated everything being done for the vehicle and my deal in detail to me in easy to understand terms. I honestly feel so lucky and thankful to have had Sean helping me buy my first car. Its now Thursday of the next week and Im still buzzing about what Sean did for me while I sit at work staring at my 2019 CR-V. As far as Im concerned Ill never go to another Salesman. Sean won my business for life.

Zach Bellows

Oct 2, 2025

EdmundsEdmunds

Bought my first car here I walked in on a Saturday afternoon and met Sean Burke with no expectations of him being able to help me. Very little out of pocket. No credit. No cosign. Sean found me an affordable and safe car that worked for my needs and then some. He… made what would have been a long and complicated out of state sale process as short and simple as possible. Throughout the process he communicated everything being done for the vehicle and my deal in detail to me in easy to understand terms. I honestly feel so lucky and thankful to have had Sean helping me buy my first car. Its now Thursday of the next week and Im still buzzing about what Sean did for me while I sit at work staring at my 2019 CR-V. As far as Im concerned I’ll never go to another Salesman. Sean won my business for life.

Dawn Kirk

Sep 27, 2025

EdmundsEdmunds

Its easy to get an appointment to schedule my oil changes and I always wait for my car. Dashan Thomas took care of me and he was great! He was easy to talk to and we chatted about different things. I ended up doing more than an oil change, but I suspected I had a brake issue. He was awesome at keeping me up to date on where we were in the servicing of my vehicle, He made my wait more enjoyable!

Dawn Kirk

Sep 27, 2025

EdmundsEdmunds

A Fun Service Agent! It’s easy to get an appointment to schedule my oil changes and I always wait for my car. Dashan Thomas took care of me and he was great! He was easy to talk to and we chatted about different things. I ended up doing more than an oil… change, but I suspected I had a brake issue. He was awesome at keeping me up to date on where we were in the servicing of my vehicle, He made my wait more enjoyable!

JoEllen Vavasour

Sep 23, 2025

EdmundsEdmunds

This was my second visit for service in the year that I have owned my Kicks: an oil change several weeks ago and my annual inspection last week, and I am very impressed. The pride the staff takes in their work is clearly evident and completely justified. The area is spotless, I was greeted immediately when I entered, and Dashon Thomas made sure that I was well cared for during my visit. He explained what needed to be done and the amount of time necessary to complete it. He made sure I was comfortable and kept me apprised of the work - which was completed sooner than expected. Check-out was a breeze.

JoEllen Vavasour

Sep 23, 2025

EdmundsEdmunds

Dashan was awesome This was my second visit for service in the year that I have owned my Kicks: an oil change several weeks ago and my annual inspection last week, and I am very impressed. The pride the staff takes in their work is clearly evident and… completely justified. The area is spotless, I was greeted immediately when I entered, and Dashon Thomas made sure that I was well cared for during my visit. He explained what needed to be done and the amount of time necessary to complete it. He made sure I was comfortable and kept me apprised of the work - which was completed sooner than expected. Check-out was a breeze.

LJ

Sep 10, 2025

EdmundsEdmunds

Attentive Dependable service. Keeps customer well informed of progress

Mike

Aug 18, 2025

EdmundsEdmunds

Enjoyable experience with our sales rep, Sean Burke. After introducing himself, he gave us space to review inventory to decide what we wanted. Sean was sincere, genuine and attentive every step of sale, never anxious or overbearing. He delivered exactly what we decided on without a single hassle or compromise. He was very patient, helping with the installation of the MyNissan app, reviewing all of the features of the vehicle, configuring settings and pairing our phone. Our experience with Sean was key in our decision on this purchase.

Mike

Aug 18, 2025

EdmundsEdmunds

New 2025 Nissan Kicks SR Enjoyable experience with our sales rep, Sean Burke. After introducing himself, he gave us space to review inventory to decide what we wanted. Sean was sincere, genuine and attentive every step of sale, never anxious or overbearing. He… delivered exactly what we decided on without a single hassle or compromise. He was very patient, helping with the installation of the MyNissan app, reviewing all of the features of the vehicle, configuring settings and pairing our phone. Our experience with Sean was key in our decision on this purchase.

Ann and Joe M

Aug 4, 2025

EdmundsEdmunds

Sean Burke, Lia Nissan has been so patient, professional and so very knowledgable regarding our recent purchase. There is no question that he cannot answer. I cannot express our appreciation to do business with such a professional businessman.

Ann and Joe M

Aug 4, 2025

EdmundsEdmunds

Sean Burke, Professional & Knowledgable Sean Burke, Lia Nissan has been so patient, professional and so very knowledgable regarding our recent purchase. There is no question that he cannot answer. I cannot express our appreciation to do business with such a professional… businessman.

James Ingram

Jul 24, 2025

EdmundsEdmunds

Quality Service They are very helpful in meeting your needs without pressure

Matt Ptn

Jul 24, 2025

EdmundsEdmunds

Happy with our Rock Creek!! Clean, modern facility with knowledgeable, friendly people.

Karen G

Jul 3, 2025

EdmundsEdmunds

Very not high pressure and very helpful. Lovely rest room. Zach DiDonna was able to explain how everything worked on the car. And did it with a smiling face. Brendon was also extremely helpful. Was one of my more pleasant experiences with an auto sales department.

Karen G

Jul 3, 2025

EdmundsEdmunds

Hi tech Zach Very not high pressure and very helpful. Lovely rest room. Zach DiDonna was able to explain how everything worked on the car. And did it with a smiling face. Brendon was also extremely helpful. Was one of my more pleasant experiences… with an auto sales department.

Jill R

Jun 30, 2025

EdmundsEdmunds

Awesome Experience!! I had a great experience buying a car here!! Gaelle was a terrific sales lady she was very helpful and took the time to listen to what I really wanted and got me the car I desired.. I would definitely recommend Lia’s Nissan of Saratoga if… you’re looking for a car and ask for Gaelle you won’t be disappointed!!

JT

May 31, 2025

EdmundsEdmunds

Zack asked first what I was needing in a vehicle. He was knowledgeable of features and financing offers.

JT

May 31, 2025

EdmundsEdmunds

Happy with purchase price and staff Zack asked first what I was needing in a vehicle. He was knowledgeable of features and financing offers.

Martha D

May 6, 2025

EdmundsEdmunds

Excellent Service Rep! Tim Veeder in the Service Department is excellent, he was very kind and communicative! Thank you Tim!

Stephen Salvato

May 2, 2025

EdmundsEdmunds

The dealership was very friendly and listened to my needs for transportation. It turned out that leasing was best for my situation. Brendan McGillin my sales representative took the time with me and answered all my questions

Stephen Salvato

May 2, 2025

EdmundsEdmunds

Lia Nissan of Saratoga, NY The dealership was very friendly and listened to my needs for transportation. It turned out that leasing was best for my situation. Brendan McGillin my sales representative took the time with me and answered all my questions

Joe

Apr 11, 2025

EdmundsEdmunds

Philip Bugbee went out of his way to be helpful when I dropped off my 2025 Frontier for its first service. He also made sure to address a minor issue with a door warning problem. Service was performed and was completed quickly and correctly.

Joe

Apr 11, 2025

EdmundsEdmunds

Above and beyond Philip Bugbee went out of his way to be helpful when I dropped off my 2025 Frontier for its first service. He also made sure to address a minor issue with a door warning problem. Service was performed and was completed quickly and… correctly.

Me

Apr 11, 2025

EdmundsEdmunds

Career builder Friendly, professional and do the job well.

Brian

Apr 4, 2025

EdmundsEdmunds

Traded in an old Rogue for a new model. Lia team member Bryce Wells was a tremendous help with his knowledge and dedication. Bryce made the whole process smooth and easy. Thank you Bryce.

Brian

Apr 4, 2025

EdmundsEdmunds

Great car being experience. Traded in an old Rogue for a new model. Lia team member Bryce Wells was a tremendous help with his knowledge and dedication. Bryce made the whole process smooth and easy. Thank you Bryce.

TH

Apr 2, 2025

EdmundsEdmunds

Super helpful fast delivery Great service took care of all needs everything was ready to go. Fastest delaivery pick up I have ever had getting a car

Jess

Mar 31, 2025

EdmundsEdmunds

Amazing They are willing to work with you and help you in anyway!

Jess

Mar 31, 2025

EdmundsEdmunds

Amazing They are willing to work with you and help you in anyway!

Bill R

Mar 28, 2025

EdmundsEdmunds

Bryce Wells was Very easy to work with

Bill R

Mar 28, 2025

EdmundsEdmunds

Great experience Bryce Wells was Very easy to work with

RK

Mar 28, 2025

EdmundsEdmunds

Fast and easy Fast and easy

Jennifer W

Feb 26, 2025

EdmundsEdmunds

All the staff were immediately welcoming and always polite and accommodating. PJ Bugbee listened and did all he could to help me. The work was completed on time and satisfied my original complaint although it was very expensive. The facility improvements are impressive!

Jennifer W

Feb 26, 2025

EdmundsEdmunds

Service with a smile! All the staff were immediately welcoming and always polite and accommodating. PJ Bugbee listened and did all he could to help me. The work was completed on time and satisfied my original complaint although it was very expensive. The… facility improvements are impressive!

Tom Zielnicki

Feb 20, 2025

EdmundsEdmunds

I brought my vehicle in to have a recall, item fixed, annual maintenance performed, and New York State inspection completed. I was estimated a three hour wait. All was completed in less than 2 1/2 hours with my car being washed. Thank you, Philip Bugbee for your service and professionalism.

Tom Zielnicki

Feb 20, 2025

EdmundsEdmunds

Recall, maintenance and inspection I brought my vehicle in to have a recall, item fixed, annual maintenance performed, and New York State inspection completed. I was estimated a three hour wait. All was completed in less than 2 1/2 hours with my car being washed. Thank you,… Philip Bugbee for your service and professionalism.

Jenn

Jan 27, 2025

EdmundsEdmunds

Smiling car They are excellent and professional! Olivia helped me have myself and my car smiling! I had a short wait and their service is top notch - always done right the first time!

Pat snyder

Jan 20, 2025

EdmundsEdmunds

Lia nissan has friendly staff and help with all your needs. Steve Laffer has been my sales go to guy for many years. He's always helpful.

Pat snyder

Jan 20, 2025

EdmundsEdmunds

Sentra love Lia nissan has friendly staff and help with all your needs. Steve Laffer has been my sales go to guy for many years. He's always helpful.

Rich

Jan 15, 2025

EdmundsEdmunds

Before deciding on purchasing a vehicle do yourself a favor and visit Bryce Wells at Lia Nissan of Saratoga. We purchased a combination of 6 new and used certified vehicles from Bryce. Each purchase prize was fair and equitable. Bryce ensured every question was answered and the vehicles were ready as promised. Bryce walked us through each step ensuring the time we at the dealership was minimal. The Lia waiting is comfortable, but Bryce understood our time was valuable.

Rich

Jan 15, 2025

EdmundsEdmunds

Another Great Expirence at Lia Nissan of Saratoga Before deciding on purchasing a vehicle do yourself a favor and visit Bryce Wells at Lia Nissan of Saratoga. We purchased a combination of 6 new and used certified vehicles from Bryce. Each purchase prize was fair and equitable. Bryce ensured every question was answered and the vehicles were ready as promised. Bryce walked us through each step ensuring the time we at the dealership was minimal. The Lia waiting is comfortable, but Bryce understood our time was valuable.

Pete

Jan 10, 2025

EdmundsEdmunds

Entire process was pleasant. Quick, fair evaluation and trade value of our trade in. Cost at pick up was actually lower than negotiated - thank you Bryce Wells (again) for quick efficient service on our Murano (4th one).

Pete

Jan 10, 2025

EdmundsEdmunds

Pleasant and efficient Entire process was pleasant. Quick, fair evaluation and trade value of our trade in. Cost at pick up was actually lower than negotiated - thank you Bryce Wells (again) for quick efficient service on our Murano (4th one).

Tosh

Dec 31, 2024

EdmundsEdmunds

My recent car-buying experience at Lia Nissan of Saratoga Springs was truly exceptional. From the moment I met Steven Laffer, I felt a sense of comfort and trust that I've never experienced before. His genuine and caring demeanor, coupled with his honest approach, made the entire process incredibly relaxing. My daughter, who is typically shy and uncomfortable in these situations, felt completely at ease throughout just as equally with her car purchase last month. The entire team, including the sales manager and finance department, maintained the same welcoming and professional atmosphere. I highly recommend Lia Nissan of Saratoga Springs to anyone seeking a stress-free and enjoyable car-buying experience. Customer service is more than just a skill; it's a leadership philosophy. By consistently exceeding customer expectations, leaders cultivate lasting relationships, foster brand loyalty, and ensure continued success. Thank you, Lia Nissan of Saratoga and Steven Laffer #Stevenlaffer #lianissanofsaratoga #saratogalianissan #lianissan #carbuying #customerservice #Carsales #cardealershipexperience #saratogasprings #upstateny #carbuying #newcar #nissandelaership #nissansaratoga #saratoganissan #12866

Tosh

Dec 31, 2024

EdmundsEdmunds

Check this review out!! A freaking plus!! My recent car-buying experience at Lia Nissan of Saratoga Springs was truly exceptional. From the moment I met Steven Laffer, I felt a sense of comfort and trust that I've never experienced before. His genuine and caring demeanor, coupled with his honest approach, made the entire process incredibly relaxing. My daughter, who is typically shy and uncomfortable in these situations, felt completely at ease throughout just as equally with her car purchase last month. The entire team, including the sales manager and finance department, maintained the same welcoming and professional atmosphere. I highly recommend Lia Nissan of Saratoga Springs to anyone seeking a stress-free and enjoyable car-buying experience. Customer service is more than just a skill; it's a leadership philosophy. By consistently exceeding customer expectations, leaders cultivate lasting relationships, foster brand loyalty, and ensure continued success. Thank you, Lia Nissan of Saratoga and Steven Laffer #Stevenlaffer #lianissanofsaratoga #saratogalianissan #lianissan #carbuying #customerservice #Carsales #cardealershipexperience #saratogasprings #upstateny #carbuying #newcar #nissandelaership #nissansaratoga #saratoganissan #12866

Sarah

Dec 23, 2024

EdmundsEdmunds

She was the best I have been going to this dealership for a few years now and I keep going back I live right next to a Nissan but drive the extra half hour just because there customer serve is so great thank you for all your help.

Jeanne Ann Dahl

Dec 20, 2024

EdmundsEdmunds

Women in Sales I had a fantastic experience purchasing a preowned vehicle at Lia Nissan of Saratoga. I worked with Breanna Hanson. She is a young woman but confident, and knowledgeable. I enjoy working with women in sales. She was not pushy nor did she act like or claim to know it all. She knew the product and the process well. On delivery day, she took me through every mechanical and safety feature. I felt very confident driving away. I love my Murano. Thank you Breanna for a pleasurable experience.

Michelle

Nov 19, 2024

EdmundsEdmunds

Very friendly, courteous service. Kaden Peterson

Michelle

Nov 18, 2024

EdmundsEdmunds

Service Very friendly, courteous service. Kaden Peterson

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