Reviews

146
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John L.

Sep 20, 2026

Cars.comCars.com

Hannah always does a great job of taking care of my service needs. She is friendly and professional. I would recommend Crown of Cleveland for any service needs.

Laurie

Jul 30, 2026

Cars.comCars.com

Cody Cantrell is an excellent salesman. He listened to what I wanted and suggested something I had not looked at. SOLD!

RBW

Jul 1, 2026

Cars.comCars.com

Jesse Coltrane at Crown Chrysler Dodge Jeep Ram Cleveland provided outstanding service. He assisted me with genuine care, professionalism, and attention to detail throughout the entire process. I especially appreciated his frequent updates and clear communication on the status of my vehicle. Jesse made sure I felt informed and well taken care of. Highly recommend him and the Crown team.

Alfonso Rivezzo

Jun 8, 2026

Cars.comCars.com

Hannah was great!! Got a great deal on new tires and was in and out very quickly. Super clean dealership, friendly staff!!

Geoffrey Kensinger

Feb 4, 2026

Cars.comCars.com

It was a very easy experience and very quick to get the deal done and Colby Evans was very easy to work with and the team. There was very upfront and honest about what the deal would cost me and I was very satisfied with the result.

Jasmine T

Feb 4, 2026

Cars.comCars.com

Amazing experience! I bought a Jeep Cherokee at a great price and couldn’t be happier. James was an awesome salesman, and the whole team was friendly and helpful. Smooth process and a great deal—highly recommend!

Jada

Feb 4, 2026

Cars.comCars.com

Had a great experience shopping around this dealership with James and the crest of the crew! They are all so positive and really look forward to getting you the best deal!

Jada

Feb 3, 2026

Cars.comCars.com

Had a great experience shopping around this dealership with James and the rest of the crew! They are all so positive and really look forward to getting you the best deal!

Tyson Patterson

Feb 2, 2026

Cars.comCars.com

Great and friendly service. Quick in and out. Thanks for all your help with the process.

Evelyn

Jan 17, 2026

Cars.comCars.com

Jesse Coltrane has worked with me several times when I brought my car in for repairs. He has excellent customer service. I appreciate his honesty, kindness and his ability to explain everything to me. He is an asset to your company.

Evelyn

Jan 16, 2026

Cars.comCars.com

Jesse Coltrane has worked with me several times when I brought my car in for repairs. He has excellent customer service. I appreciate his honesty, kindness and his ability to explain everything to me. He is an asset to your company.

PGailBurse

Jan 10, 2026

Cars.comCars.com

Hannah Wilson is the very best. You can tell she cares about your satisfaction when seeing that you get the very best service. She is genuine and honest about questions you may have. Love it here!

Micah Weaver

Jan 10, 2026

Cars.comCars.com

Hannah is so very nice to have as an advisor! She cares about your experience. She is prompt with updates and will get answers for you fast! I always use Jeep of Cleveland because of the trust I have in the work, the staff, and quality they provide!

William

Jan 4, 2026

Cars.comCars.com

We had great experience with Crown in Cleveland TN , great to work with. This is our 2nd vehicle we have bought from them.

William

Jan 5, 2026

Cars.comCars.com

We had great experience with Crown in Cleveland TN , great to work with. This is our 2nd vehicle we have bought from them .

William

Jan 4, 2026

Cars.comCars.com

We had great experience with Crown in Cleveland TN, great to work with. This is our 2nd vehicle we have bought from them.

Gerald Harrison

Dec 30, 2025

Cars.comCars.com

I had been looking for a new truck or newer truck for several weeks. When I walked into Crown Dodge James Arrington greeted me outside. He asked me if there was anything that he could do for me and I explained to him that I was looking for a truck. He wasted no time in finding a couple of vehicles to look at. His professional manner being such a young salesman, impressed me. He wasnt pushy or trying to make a sale right away. He was trying to make a friend. After we talked a few times I took out The F150for a test drive. After talking on a couple of other occasions, I decided to come back and see if we could hammer out the numbers to see if we couldve come to an agreement on the price. At no time that I feel James was trying to hoodwink me or sell me on something I didnt want. He did a fantastic job with the closing with the help of Brandon Morgan sales car manager. We had a small hiccup with the truck and I brought it back and James and Brandon help resolve the issue to my satisfaction. I look forward to doing business with crown and James in the future as Ill be looking for another vehicle next year. What a blessing it was to do business and working with James. Thank you very much.

Gerald Harrison

Dec 29, 2025

Cars.comCars.com

I had been looking for a new truck or newer truck for several weeks. When I walked into Crown Dodge, James Arrington greeted me outside. He asked me if there was anything that he could do for me and I explained to him that I was looking for a truck. He wasted no time in finding a couple of vehicles to look at. His professional manner being such a young salesman impressed me. He wasn’t pushy or trying to make a sale right away. He was trying to make a friend. After we talked a few times I took out The F150 for a test drive. After talking on a couple of other occasions, I decided to come back and see if we could hammer out the numbers to see if we could’ve come to an agreement on the price. At no time did I feel James was trying to hoodwink me or sell me on something I didn’t want. He did a fantastic job with the closing with the help of Brandon Morgan, sales car manager. We had a small hiccup with the truck and I brought it back and James and Brandon helped resolve the issue to my satisfaction. I look forward to doing business with crown and James in the future as I’ll be looking for another vehicle next year. What a blessing it was to do business and working with James. Thank you very much.

Gerald Harrison

Dec 29, 2025

Cars.comCars.com

I had been looking for a new truck or newer truck for several weeks. When I walked into Crown Dodge James Arrington greeted me outside. He asked me if there was anything that he could do for me and I explained to him that I was looking for a truck. He wasted no time in finding a couple of vehicles to look at. His professional manner being such a young salesman, impressed me. He wasn’t pushy or trying to make a sale right away. He was trying to make a friend. After we talked a few times I took out The F150 for a test drive. After talking on a couple of other occasions, I decided to come back and see if we could hammer out the numbers to see if we could have come to an agreement on the price. At no time that I feel James was trying to hoodwink me or sell me on something I didn’t want. He did a fantastic job with the closing with the help of Brandon Morgan sales car manager. We had a small hiccup with the truck and I brought it back and James and Brandon help resolve the issue to my satisfaction. I look forward to doing business with crown and James in the future as I’ll be looking for another vehicle next year. What a blessing it was to do business and working with James. Thank you very much.

Gerald Harrison

Dec 29, 2025

Cars.comCars.com

I had been looking for a new truck or newer truck for several weeks. When I walked into Crown Dodge James Arrington greeted me outside. He asked me if there was anything that he could do for me and I explained to him that I was looking for a truck. He wasted no time in finding a couple of vehicles to look at. His professional manner being such a young salesman, impressed me. He wasn’t pushy or trying to make a sale right away. He was trying to make a friend. After we talked a few times I took out The F150 for a test drive. After talking on a couple of other occasions, I decided to come back and see if we could hammer out the numbers to see if we could’ve come to an agreement on the price. At no time that I feel James was trying to hoodwink me or sell me on something I didn’t want. He did a fantastic job with the closing with the help of Brandon Morgan sales car manager. We had a small hiccup with the truck and I brought it back and James and Brandon helped resolve the issue to my satisfaction. I look forward to doing business with crown and James in the future as I’ll be looking for another vehicle next year. What a blessing it was to do business and working with James. Thank you very much.

Gerald Harrison

Dec 29, 2025

Cars.comCars.com

I had been looking for a new truck or newer truck for several weeks. When I walked into Crown Dodge James Arrington greeted me outside. He asked me if there was anything that he could do for me and I explained to him that I was looking for a truck. He wasted no time in finding a couple of vehicles to look at. His professional manner being such a young salesman, impressed me. He wasn’t pushy or trying to make a sale right away. He was trying to make a friend. After we talked a few times I took out The F150 for a test drive. After talking on a couple of other occasions, I decided to come back and see if we could hammer out the numbers to see if we could’ve come to an agreement on the price. At no time that I feel James was trying to hoodwink me or sell me on something I didn’t want. He did a fantastic job with the closing with the help of Brandon Morgan sales car manager. We had a small hiccup with the truck and I brought it back and James and Brandon help resolve the issue to my satisfaction. I look forward to doing business with crown and James in the future as I’ll be looking for another vehicle next year. What a blessing it was to do business and working with James. Thank you very much.

Gerald Harrison

Dec 30, 2025

Cars.comCars.com

I had been looking for a new truck or newer truck for several weeks. When I walked into Crown Dodge James Arrington greeted me outside. He asked me if there was anything that he could do for me and I explained to him that I was looking for a truck. He wasted no time in finding a couple of vehicles to look at. His professional manner being such a young salesman, impressed me. He wasn’t pushy or trying to make a sale right away. He was trying to make a friend. After we talked a few times I took out The F150for a test drive. After talking on a couple of other occasions, I decided to come back and see if we could hammer out the numbers to see if we could’ve come to an agreement on the price. At no time that I feel James was trying to hoodwink me or sell me on something I didn’t want. He did a fantastic job with the closing with the help of Brandon Morgan sales car manager. We had a small hiccup with the truck and I brought it back and James and Brandon help resolve the issue to my satisfaction. I look forward to doing business with crown and James in the future as I’ll be looking for another vehicle next year. What a blessing it was to do business and working with James. Thank you very much.

Gerald Harrison

Dec 29, 2025

Cars.comCars.com

I had been looking for a new truck or newer truck for several weeks. When I walked into Crown Dodge James Arrington greeted me outside. He asked me if there was anything that he could do for me and I explained to him that I was looking for a truck. He wasted no time in finding a couple of vehicles to look at. His professional manner being such a young salesman, impressed me. He wasn’t pushy or trying to make a sale right away. He was trying to make a friend. After we talked a few times I took out the F150 for a test drive. After talking on a couple of other occasions, I decided to come back and see if we could hammer out the numbers to see if we could’ve come to an agreement on the price. At no time did I feel James was trying to hoodwink me or sell me on something I didn’t want. He did a fantastic job with the closing with the help of Brandon Morgan sales car manager. We had a small hiccup with the truck and I brought it back and James and Brandon helped resolve the issue to my satisfaction. I look forward to doing business with Crown and James in the future as I’ll be looking for another vehicle next year. What a blessing it was to do business and working with James. Thank you very much.

Rob Lowery

Dec 13, 2025

Cars.comCars.com

James Arrington did a great job in selling us the Ram 2500 Big Horn. The whole process was quick and easy. We would definitely recommend him as well as thi dealership.

Rob Lowery

Dec 13, 2025

Cars.comCars.com

James Arrington did a great job in selling us the Ram 2500 Big Horn. The whole process was quick and easy. We would definitely recommend him as well as this dealership.

Rob Lowery

Dec 14, 2025

Cars.comCars.com

James Arrington did a great job in selling us the Ram 2500 Big Horn. The whole process was quick and easy> We would definitely recommend him as well as thi dealership.

Rob Lowery

Dec 13, 2025

Cars.comCars.com

James Arrington did a great job in selling us the Ram 2500 Big Horn. The whole process was quick and easy> We would definitely recommend him as well as this dealership.

David Goepfert

Dec 12, 2025

Cars.comCars.com

Caleb Barham did a great job of explaining how and why my van did what it did. The driver that gave me a ride home was polite and a safe driver.

David Goepfert

Dec 12, 2025

Cars.comCars.com

Caleb Barham did a great job of explaining how and why my van did what it did. The driver that gave me a ride home was polite and a safe driver.

Purple Jeep Girl

Nov 29, 2025

Cars.comCars.com

Colby Evans was very kind and knowledgeable. His patience as we drove 5 vehicles and he never complained. Took the time to explain every detail of the vehicle. Love my new Purple JEEP

Purple Jeep Girl

Nov 29, 2025

Cars.comCars.com

Colby Evans was very kind and knowledgeable. His patience as we drove 5 vehicles and he never complained. Took the time to explain every detail of the vehicle. Love my new Purple JEEP 💜

Thomas

Nov 9, 2025

Cars.comCars.com

Bought a used truck and it was probably my best car buying experience in 40 years. Can’t say enough about there professionalism and integrity.

Thomas

Nov 8, 2025

Cars.comCars.com

Bought a used truck and it was probably my best car buying experience in 40 years. Can’t say enough about their professionalism and integrity.

Thomas

Nov 8, 2025

Cars.comCars.com

Bought a used truck and it was probably my best car buying experience in 40 years. Can't say enough about their professionalism and integrity.

Evelyn

Nov 8, 2025

Cars.comCars.com

Jesse Coltrane was extremely helpful and professional. He answered all my questions. My overall experience was very good and I am fairly satisfied with the outcome.

Stanley weslowski

Nov 4, 2025

Cars.comCars.com

Hannah Wilson she did a great job .when I asked for some prices she got them in a short time. The service didn't take long at all . The only think that should happen is when the technicians are working on the vehicle that they shouted the windows to keep the smells out. Thank you.

Stanley Weslowski

Nov 3, 2025

Cars.comCars.com

Hannah Wilson she did a great job. When I asked for some prices she got them in a short time. The service didn't take long at all. The only thing that should happen is when the technicians are working on the vehicle that they should shout the windows to keep the smells out. Thank you.

Stanley Weslowski

Nov 3, 2025

Cars.comCars.com

Hannah Wilson she did a great job .when I asked for some prices she got them in a short time. The service didn't take long at all . The only thing that should happen is when the technicians are working on the vehicle that they shouted the windows to keep the smells out. Thank you.

Stanley weslowski

Nov 3, 2025

Cars.comCars.com

Hannah Wilson she did a great job. when I asked for some prices she got them in a short time. The service didn't take long at all. The only thing that should happen is when the technicians are working on the vehicle that they shouted the windows to keep the smells out. Thank you.

Stanley Weslowski

Nov 3, 2025

Cars.comCars.com

Hannah Wilson did a great job. When I asked for some prices she got them in a short time. The service didn't take long at all. The only thing that should happen is when the technicians are working on the vehicle that they should shut the windows to keep the smells out. Thank you.

Stanley weslowski

Nov 3, 2025

Cars.comCars.com

Hannah Wilson she did a great job. when I asked for some prices she got them in a short time. The service didn't take long at all. The only think that should happen is when the technicians are working on the vehicle that they shouted the windows to keep the smells out. Thank you.

Stanley Weslowski

Nov 3, 2025

Cars.comCars.com

Hannah Wilson she did a great job when I asked for some prices she got them in a short time. The service didn't take long at all. The only thing that should happen is when the technicians are working on the vehicle that they should shut the windows to keep the smells out. Thank you.

Stanley Weslowski

Nov 3, 2025

Cars.comCars.com

Hannah Wilson she did a great job. When I asked for some prices she got them in a short time. The service didn't take long at all. The only thing that should happen is when the technicians are working on the vehicle that they should shut the windows to keep the smells out. Thank you.

Stanley weslowski

Nov 3, 2025

Cars.comCars.com

Hannah Wilson did a great job. When I asked for some prices she got them in a short time. The service didn't take long at all. The only thing that should happen is when the technicians are working on the vehicle that they shut the windows to keep the smells out. Thank you.

Stanley Weslowski

Nov 3, 2025

Cars.comCars.com

Hannah Wilson she did a great job. when I asked for some prices she got them in a short time. The service didn't take long at all. The only thing that should happen is when the technicians are working on the vehicle that they shut the windows to keep the smells out. Thank you.

Stanley weslowski

Nov 3, 2025

Cars.comCars.com

Hannah Wilson she did a great job .when I asked for some prices she got them in a short time. The service didn't take long at all. The only think that should happen is when the technicians are working on the vehicle that they shouted the windows to keep the smells out. Thank you.

Stanley weslowski

Nov 3, 2025

Cars.comCars.com

Hannah Wilson she did a great job when I asked for some prices she got them in a short time. The service didn't take long at all. The only thing that should happen is when the technicians are working on the vehicle that they showered the windows to keep the smells out. Thank you.

Stanley weslowski

Nov 3, 2025

Cars.comCars.com

Hannah Wilson she did a great job .when I asked for some prices she got them in a short time. The service didn't take long at all . The only think that should happen is when the technicians are working on the vehicle that they shouted the windows to keep the smells out. Thank you.

Stanley Weslowski

Nov 3, 2025

Cars.comCars.com

Hannah Wilson she did a great job. When I asked for some prices she got them in a short time. The service didn't take long at all. The only thing that should happen is when the technicians are working on the vehicle that they should shout the windows to keep the smells out. Thank you.

Amy Ramsey

Nov 2, 2025

Cars.comCars.com

Colby Evans was my salesman and he was wonderful! He was patient and very helpful in my decision to buy a new Dodge Durango.

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