Roy Wells

Nov 8, 2026

Google

I have had my car for a year now. While the sales guy was great and the finance lady was great. However, Extremely disappointed with the service department here. Communication is practically nonexistent—calls and messages are consistently ignored, and staff fail to follow through on any commitments they make. The lack of basic professionalism, responsiveness, and accountability makes for a frustrating experience. Unfortunately, based on how customers are treated here, I cannot recommend their service department to anyone.

Maria D

Nov 7, 2026

Google

Tony Scopacasa was great! Knowledgeable, listened, and made the car buying experience excellent. We drove an hour to purchase from here due to our great experience 4 years ago...by-passing at least 3 other dealers that were closer to home.

Aaron D

Nov 7, 2026

Google

Anthony Scopacasa was outstanding. He was very knowledgeable and helped us find our new Kia.

Brandy Pullis

Nov 7, 2026

Google

Thank you Lukasz for helping my mom get into a new car. Super easy and stress free experience.

Jackie Montes

Nov 7, 2026

Google

Very pleased with our experience, Lukasz was very helpful and pleasant to work with

Vicki Croft

Nov 7, 2026

Google

Great experience! Lukasz was amazing in the purchase of mm y me car. Thank you!

Tori Stein

Nov 7, 2026

Google

Jake Butler and Tommy Burkart, service consultants, are the best. Looked at my problem, took care of it and got me on my way. Thank you.

Larry Smith

Nov 7, 2026

Google

Lukasz Gilarowski

Dan4ami

Nov 7, 2026

DealerRater

Service was done in half the time specified and at $200 less. can't not like that. Employees Worked With: Michael Stephenson

2026 KIA SORENTO SX/X-LINE SX/X-LI Owner

Nov 7, 2026

Carfax

Jake Butler and Tomm Burkart are the best. Looked at my problem, took care of it and got me going again. Thank you!

Aaron

Nov 7, 2026

Cars.com

Anthony Scopacasa was outstanding. He was very knowledgeable and helped us find our new Kia.

2020 KIA SORENTO SX Owner

Nov 7, 2026

Carfax

Excellent customer service. Thank you so much for taking good care of my SORENTO. Anthony Gomez in the service department was very helpful, polite and professional. Thanks!!!

MD

Nov 7, 2026

Cars.com

Tony Scopacasa was great! Knowledgeable, listened, and made the car buying experience excellent. We drove an hour to purchase from here due to our great experience 4 years ago...by-passing at least 3 other dealers that were closer to home.

Ralph Trent

Nov 6, 2026

Google

Jeff Perego was excellent. No pressure and patient

Sara Petrucci

Nov 6, 2026

Google

Tomm Burkart and Jake Butler were excellent! They were very friendly, helpful, and got me in and out earlier than expected. The waiting area was super clean and perfect for getting work done while waiting.

Kristen Ferguson

Nov 6, 2026

Google

Lace Simmons sales consultant was extremely easy to work with. She answered all questions we had available about the Kia telluride and was able to work with us to get our pricing exactly where we needed it! We were very pleased with crown Kia and thank them for the new car!

Kristen

Nov 6, 2026

Cars.com

Lace Simmons sales consultant was extremely easy to work with. She answered all questions we had available about the Kia telluride and was able to work with us to get our pricing exactly where we needed it! We were very pleased with crown Kia and thank them for the new car!

Cheryl

Nov 6, 2026

Cars.com

Always a great experience from the moment you arrive at Crown Kia in Pinellas Park. Great customer service and my Service Consultant, Michael Stephenson, is the Best!

Kaley Pond

Nov 5, 2026

Google

Tony Scopascasa was amazing to work with! We had visited twice before because we weren’t quite ready to make a decision, and he was great with us throughout the process. When we were finally ready, he made everything such a breeze and helped get us into our brand-new 2027 Telluride!<br><br>Tony was honest, easy to work with, and just an all-around great guy. We’re so happy with our new car and really appreciate his help. If you’re looking for someone to work with, ask for Tony!

Benjamin Pond

Nov 5, 2026

Google

Tony Scopacasa was an excellent person to work with. He patiently waited for a couple of months to fulfilling my requests to run numbers for me. As a result, we were able to secure a fantastic deal on the new ’27 Telluride. Thank you so much!!!

James Thomas

Nov 5, 2026

Google

Kateryna was amazing, she put her best efforts in to get us the best deal. 10/10 cannot recommend her more enough!!

b g

Nov 5, 2026

Google

I cannot say enough amazing things about Kateryna at Crown Kia! From start to finish, she made the entire car-buying process such a wonderful experience\. She was incredibly kind, patient, knowledgeable, and attentive throughout every step\. She went above and beyond to make sure I felt comfortable, informed, and confident in my decision without ever making me feel pressured\. Buying a new car can be stressful, but Kate made everything feel easy and seamless. Her communication, professionalism, and genuine care truly set her apart. I am beyond grateful for all of her help and couldn’t have asked for a better person to guide me through this experience. If you’re looking to buy a car at Crown Kia, I cannot recommend Kate enough! She is truly exceptional and deserves all the recognition for the incredible job she does!

Alex Bermudez

Nov 5, 2026

Google

I believe consumers should be well informed before working with any car dealership. That being said, I had a great experience with Tony Scopacasa at Crown Kia. He was polite, made the car buying process very easy, didn't waste my time, and gave me a great deal on a brand new car. I would highly recommend him.

Jason Haymore

Nov 5, 2026

Google

Kate was fantastic!

JaKeera Washington

Nov 5, 2026

Google

Michael Stephenson took care of me at Crown Kia!

Jason Orlich

Nov 5, 2026

Google

From start to finish, Oscar Lopez and the Crown Kia were outstanding. We found out about Crown Kia back in 2023 through word of mouth from a friend who had an excellent experience with Crown Kia. Since 2023 we have leaded and purchase 4 vehicles. We live over an hour away from the Crown Kia dealership. It was well worth the drive this time to see Oscar Lopez and the Crown Kia Team. We had a great experience as well. Oscar and his colleagues were professional, knowledgeable, and friendly. We didn’t plan on purchasing a car during a routine maintenance visit for our 2023 Telluride. We linked up with Oscar Lopez to check out the new 2027 Tellurides and were sold after the test drive. Oscar Lopez is an outstanding Ambassador for Crown Kia. Oscar knows Kia products inside out and was attentive to our needs for purchasing a car. He gave us his undivided attention, respect, and we enjoyed his company. He was a consummate host. Kia and Oscar Lopez are now 4-4 (100%) in success in providing the best customer service experience. We highly recommend Oscar Lopez and the Crown Kia Team for exceptional service. Well done!

Ginger Miller

Nov 5, 2026

Google

I had an absolutely excellent car-buying experience with Kate! She was professional, knowledgeable, friendly, and incredibly helpful throughout the entire process. She made everything smooth, stress-free, and enjoyable, taking the time to answer all my questions and making sure I was comfortable with every step. I never felt pressured, and I truly appreciated her honesty, patience, and outstanding customer service.<br><br>Kate went above and beyond to make sure my son had a good first car buying experience. If you’re looking to buy a vehicle, I highly recommend asking for Kate. She is truly a pleasure to work with and an outstanding asset to the dealership! Thank you, Kate, for making my car-buying experience such a wonderful one!

Simmy Pappachen

Nov 5, 2026

Google

Ryan was great. He made it easy and I love the car.

Mister Jon

Nov 4, 2026

Google

We had the best buying experience with Lace. She was knowledgeable about the vehicles, did not engage in high pressure sales tactics (which is a huge relief from what you expect with car salespeople), and was very helpful in getting us a new car, and within our budget. I also was super impressed with how quickly the buying process took. Manager Danny was also very professional and courteous.<br><br>Once we agreed to purchase, we submitted our information electronically and at the dealership it took less than 90 minutes to finalize everything and drive away in our new car. Again, A+ on or first experience buying a Kia.

Agb

Nov 5, 2026

DealerRater

I believe consumers should be well informed before working with any car dealership. That being said, I had a great experience with Tony Scopacasa at Crown Kia. He was polite, made the car buying process very easy, didn't waste my time, and gave me a great deal on a brand new car. I would highly recommend him. Employees Worked With: Anthony Scopacasa

Agb

Nov 5, 2026

Edmunds

Great Deal! I believe consumers should be well informed before working with any car dealership. That being said, I had a great experience with Tony Scopacasa at Crown Kia. He was polite, made the car buying process very easy, didn't waste my time, and gave me a great deal on a brand new car. I would highly recommend him.

Ginger Miller

Nov 5, 2026

Cars.com

I had an absolutely excellent car-buying experience with Kate! She was professional, knowledgeable, friendly, and incredibly helpful throughout the entire process. She made everything smooth, stress-free, and enjoyable, taking the time to answer all my questions and making sure I was comfortable with every step. I never felt pressured, and I truly appreciated her honesty, patience, and outstanding customer service. Kate went above and beyond to make sure my son had a good first car buying experience. If you’re looking to buy a vehicle, I highly recommend asking for Kate. She is truly a pleasure to work with and an outstanding asset to the dealership! Thank you, Kate, for making my car-buying experience such a wonderful one!

Ben

Nov 5, 2026

Cars.com

Tony Scopacasa was an excellent person to work with. He patiently waited for a couple of months to fulfilling my requests to run numbers for me. As a result, we were able to secure a fantastic deal on the new ’27 Telluride. Thank you so much!!!

Jason Orlich

Nov 5, 2026

Cars.com

We took our 2023 Kia Telluride in for routine maintenance. While waiting we explored the new Telluride and made some enquiries. Outstanding service by Oscar Lopez and the Crown Kia Team. We were sold after the test drive in very rainy conditions. The new Telluride is such a smooth ride. This was our 4th vehicle purchase with Crown Kia. They have a 4-4 (100%) success rate. We drive an hour away to Kia because of their excellent customer service and past success. It’s worth the drive and they always deliver. Oscar Lopez did a great job meeting our needs for a new Telluride purchase. Oscar and the Crown Kia Team are a great Team. Oscar Lopez is an outstanding ambassador for Kia and the Crown Team. What started out as a routine maintenance visit ended with us driving away in a gorgeous 2027 Kia Telluride. We’ll be back in the future to look for our 5th Kia vehicle at Crown and look forward to working with Oscar Lopez again in the future. Keep up the outstanding work Team!

Pookie

Nov 5, 2026

DealerRater

Michael has always been very kind and very helpful to me. I come in and book appointments with him in person. Employees Worked With: Sherry Vieira, Zoranco Kirovski, Michael Stephenson

Agb

Nov 5, 2026

Cars.com

I believe consumers should be well informed before working with any car dealership. That being said, I had a great experience with Tony Scopacasa at Crown Kia. He was polite, made the car buying process very easy, didn't waste my time, and gave me a great deal on a brand new car. I would highly recommend him.

brennan g

Nov 5, 2026

Cars.com

I cannot say enough amazing things about Kateryna &#40;Kate&#41; at Crown Kia\! From start to finish, she made the entire car\-buying process such a wonderful experience\. She was incredibly kind, patient, knowledgeable, and attentive throughout every step\. She went above and beyond to make sure I felt comfortable, informed, and confident in my decision without ever making me feel pressured\. Buying a new car can be stressful, but Kate made everything feel easy and seamless\. Her communication, professionalism, and genuine care truly set her apart\. I am beyond grateful for all of her help and couldn’t have asked for a better person to guide me through this experience\. If you’re looking to buy a car at Crown Kia, I cannot recommend Kate enough\! She is truly exceptional and deserves all the recognition for the incredible job she does\!

Kaden Kirbach

Nov 4, 2026

Google

it was a very great experience the staff here was very welcoming and easy to talk to

Hailey Carmichael

Nov 4, 2026

Google

Overall experience was great!! What made it even better was our sales associate. Lace Simmons was so fabulous to work with. She made the buying process sesmless!!

Enrique Garza

Nov 3, 2026

Google

Lukasz Gilarowski and Makayla Antus did a great job!

Kristen Reilly

Nov 4, 2026

Cars.com

The entire team at Crown Kia is amazing! Kate is very friendly and helpful. I am very particular about what I wanted. I believe I made three trips to Crown Kia and in between trips she kept in touch through friendly emails. not pushy at all, just offering assistance. I love my purchase and feel good about my decision.

Enrique GB

Nov 4, 2026

Cars.com

Luckasz Gilarowski, Makayla Antus and the manager Dexter did a great job showing the car features and assisting the process.

Bryan Waters

Nov 3, 2026

Google

Jake was awesome! Went above and beyond. Tomm helped as well. Great team.

Larry Moore

Nov 3, 2026

Google

Lace Simmons is a company keeper! She was a joy to work with and made our experience at Crown Kia a brilliant time. Thanks Lace and John

Nathan

Nov 3, 2026

Google

Jake was great made everything easy and didnt try to pressure me into work, just explained the benefits

jaclyn pizio

Nov 2, 2026

Google

I had a great experience talking with Shawn!!<br>He’s very knowledgeable and friendly. I’d highly recommend him to anyone looking to buy a car!

tobie111

Nov 3, 2026

DealerRater

Tomm Butkart was a fantastic advisor who discussed options and was timely. I highly recommend ! Employees Worked With: Tomm Burkart, Thomas Burkart

Jackie

Nov 3, 2026

Cars.com

I had a great experience talking with Shawn!! He is very knowledgeable and friendly. I’d definitely recommend him to anyone looking to buy a car!