Reviews

135
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Anonymous

Jun 6, 2026

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Anthony Scopacasa was awesome!! Definitely recommend

Anonymous

Mar 17, 2026

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Anthony Scopacasa made my lease buyout today very easy and simple with no complications! Thank you!

Jason Groll

Mar 17, 2026

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Anonymous

Jan 25, 2026

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Currently quite disappointed with this location. Had service on it 3 weeks ago for oil and tire rotation. Car started making noises driving thought it was a nail in the tire. Realized lug nuts were not all tightened properly after we had a mechanic look at it. So scary as my teenage daughter drives that car!!! My husband left a message to get a call back and nothing. This is so sad because we thought the service would be better at this location based on reviews. Completely discouraged

Anonymous

Jan 12, 2026

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I had a great experience purchasing my Kia Sportage Prestige at Crown Kia. Anthony Scopacasa made the entire process incredibly easy and stress-free. He was knowledgeable, trustworthy, and genuinely acted in my best interest without ever being pushy. I felt confident and well taken care of from start to finish. Highly recommend working with Anthony if you’re in the market for a new car.

Christina Hohman

Jan 12, 2026

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Anonymous

Aug 27, 2025

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Bought a brand new 2025 KIA Sorento Hybrid Prestige and absolutely LOVE It. Our salesman Hazon Thomas was awesome. Super friendly, extremely knowledgeable and made the overall experience easy. If you’re in the market for your next vehicle I would highly recommend Crown and be sure to ask for Hazon 👍👍👍👍👍

Anonymous

Jan 16, 2025

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Brought my car in for a major engine issue and received exceptional service by Tomm Burkhart. Turns out the entire engine had to be replaced. The communication was very clear and this is the best expe

Keith J. Clark

Jan 16, 2025

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Anonymous

Jan 7, 2025

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I’ve been bringing my car to Kia service since my purchase in 2/2021. Recently, I had an issue but did not have an appointment. I’ve had the same advisor Tomm Burkart for the past year… when I stopped in Tomm instantly acknowledged me, and said he would be right with me. When he asked me to step forward he mentioned me by name, which I find amazing given how many folks he deals with on a daily basis… I indicated I did not have an appointment but he asked I needed and I explained the issue. He then went with me to my car advised me what was needed which was fairly simple and resolved the issue on the spot. Tomm is amazing and when you call in for service ask for Tomm. He is extremely knowledgeable, offers recommendations on what is needed but by no means is high pressure. I’ve come to trust Tomm if he says I need something then I must.. Great service once again Tomm… thank you

Tom Nichols

Jan 6, 2025

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Anonymous

Dec 18, 2024

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Tomm Burkett is The Best Service Advisor! He is The Shining Star always helping with honesty, wisdom and professional care. Achilles

Lucas Hudson

Dec 18, 2024

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Anonymous

Dec 11, 2024

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They have always taken care of me and my car, and I loved my Kia Soul

Anonymous

Nov 29, 2024

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Tomm Burkart is absolutely amazing. He is my go-to service rep at Kia. He always ensures I am taken care of, has great communication, and really listens. I’ve had a couple of minor items that needed to be addressed and he always had a solution. He not only is amazing at his job, but he’s also just a great person all around and I always appreciate talking to him whenever I’m in. I cannot recommend working with Tomm enough!

Kyle Hickey

Nov 29, 2024

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Anonymous

Nov 12, 2024

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We had an absolutely wonderful experience at Crown Kia. Nick Brusini helped us find the perfect car for us. He made us feel so comfortable and was never pushy.

Anonymous

Oct 20, 2024

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Excellent sales person, Ashley Richardson, who made sure we were comfortable with the purchase.

Diane Horder

Oct 20, 2024

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Anonymous

Oct 15, 2024

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Yes. Everyone customer service oriented.

Peggy Flint-Sypolt

Oct 15, 2024

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Lisa Ke

Sep 15, 2024

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Anonymous

Aug 20, 2024

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I am so grateful for Tomm Burkett in the service department. He is a true professional and I appreciate his communication and patience with me today. Having the service done on my Sorento was so easy for me! 5 star review for this guy!!! Thank you!

Natasha Coles

Aug 19, 2024

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Anonymous

Aug 2, 2024

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We just purchased a new Telluride for my wife and the team at Crown Kia are amazing and a huge thank you to our sales guy Alex Datsev and the sales manager, KK. I would highly recommend this dealership to anyone that is in the market for a new car.

Anonymous

Jul 25, 2024

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Purchased a used Hyundai today and received amazing service by Brad. TY for making it so smooth.

Joshua Contos

Jul 24, 2024

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Anonymous

Jun 28, 2024

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I recently had the pleasure of working with Hazon Thomas to purchase our 2024 Telluride. I could not be any happier with the entire experience. Hazon was knowledgeable and listened to exactly what I was looking for and delivered the perfect vehicle for my family.

Anonymous

May 23, 2024

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This location has gone above and beyond to service me and ensure all my needs were met with satisfaction. I specifically want to thank Tom Burkart and Cliff of service, they were very professional.

Coltin Sc

May 23, 2024

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Anonymous

May 17, 2024

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Alex Datsev, Danny Smoth and Michael Shutts were outstanding! They were very helpful and made my experience at Crown Kia great! I bought a low mileage 2020 Kia Niro that is like new and covered by the Kia Certified warranty. The price was very fair, actually below market value. No buyer's remorse here, thanks guys!! It's me,Todd Kraus.

Kukala J. Machus

May 17, 2024

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Anonymous

Apr 3, 2024

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What an effort to do a lease buyout with these clowns. First visit to handle for my aged mom, I was sent away to get original contract. Second time trying to get a quote I was sent out telling me to bring my elderly mother in. Today I brought my elderly mother in and I was sent away because I didn’t make an appt. I worked in another Crown dealership for six years and I know what it takes to buyout a lease. These guys are just not up to the task. So, I called Lokey Kia and it was handled right away. I’m actually in shock at the unprofessionalism of a company I proudly worked for six years.

Anonymous

Mar 21, 2024

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Ashlee Richardson helped me get my first car! Experience was great and super smooth. She was very friendly and helpful. If I ever get a different car, I know where to go! 10/10

Erin Eslick

Mar 21, 2024

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Anonymous

Mar 18, 2024

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One of the best experiences I have had with a dealership. Thank you to Andrew Turner for excellent, quick service and getting me into the perfect car! Also thank you to Anthony in finance for making the process of buying quick and easy! Staff is very knowledgeable and helpful. 10/10 recommend and will be back!

Lexi Laura

Mar 17, 2024

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Anonymous

Feb 17, 2024

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Thomas Allen, I was very impressed with his honesty and service.

Raquel Stiehler

Feb 17, 2024

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Anonymous

Feb 14, 2024

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Nick Brusini was amazing! He helped facilitate with my husband surprising me with my dream car. The whole process was so seamless!

Anonymous

Feb 4, 2024

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We would highly recommend our salesman Nehemiah Sonnylal, he was very helpful and knowledgeable in all aspects of the cars we were interested in.

Holly Breitner Zielinski-Lorenzo

Feb 4, 2024

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Mary Pondolfino Pandolfino

Jan 18, 2024

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Anonymous

Jan 12, 2024

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We purchased a 2024 KIA Nero for our daughter to replace a 13-year-old Honda Pilot. The experience at Crown Kia was fantastic, and we returned to purchase this car from Hazon Thomas even though Hazon and Crown Kia are not local for us. So far, we're getting 49.9 MPG. Next car purchase will be from Hazon and this dealership.

Anonymous

Jan 7, 2024

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Fantastic Service Department

Anonymous

Dec 23, 2023

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Outstanding Customer service provided by Michael Stevenson, my Service Manager, at Crowne KIA. Michael kept me updated throughout the process with the repair on my 2015 KIA Soul. The technician that diagnosed and completed the repair on my car did an excellent job too.

Jane Brookhouse

Dec 22, 2023

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Anonymous

Dec 5, 2023

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great service, Michael Stephenson takes great care of me Dave

David Joffe

Dec 5, 2023

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Anonymous

Nov 7, 2023

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We just returned from purchasing a 2019 Buick Cascada from Crown Cars. Ashlee Richardson was beyond incredible in making this sale happen. My husband and I came down from Asheville, NC to pick the car up and drove it back home the same day. I can assure you that if you plan to purchase from this dealership, you must ask for Ashlee to be your salesperson. She takes care of you as if you were her best friend, and by the time we got done with this deal, I feel that we are!! She even wanted to know that we made it home from our 12 hour drive safely regardless of the time at night we arrived. That is dedication!!!😍

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Anthony Scopacasa made my lease buyout today very easy and simple with no complications! Thank you!

I had a great experience purchasing my Kia Sportage Prestige at Crown Kia. Anthony Scopacasa made the entire process incredibly easy and stress-free. He was knowledgeable, trustworthy, and genuinely acted in my best interest without ever being pushy. I felt confident and well taken care of from start to finish. Highly recommend working with Anthony if youre in the market for a new car.

Brought my car in for a major engine issue and received exceptional service by Tomm Burkhart. Turns out the entire engine had to be replaced. The communication was very clear and this is the best expe

Ive been bringing my car to Kia service since my purchase in 2/2021. Recently, I had an issue but did not have an appointment. Ive had the same advisor Tomm Burkart for the past year when I stopped in Tomm instantly acknowledged me, and said he would be right with me. When he asked me to step forward he mentioned me by name, which I find amazing given how many folks he deals with on a daily basis I indicated I did not have an appointment but he asked I needed and I explained the issue. He then went with me to my car advised me what was needed which was fairly simple and resolved the issue on the spot. Tomm is amazing and when you call in for service ask for Tomm. He is extremely knowledgeable, offers recommendations on what is needed but by no means is high pressure. Ive come to trust Tomm if he says I need something then I must.. Great service once again Tomm thank you

Tomm Burkett is The Best Service Advisor! He is The Shining Star always helping with honesty, wisdom and professional care. Achilles

Tomm Burkart is absolutely amazing. He is my go-to service rep at Kia. He always ensures I am taken care of, has great communication, and really listens. Ive had a couple of minor items that needed to be addressed and he always had a solution. He not only is amazing at his job, but hes also just a great person all around and I always appreciate talking to him whenever Im in. I cannot recommend working with Tomm enough!

Excellent sales person, Ashley Richardson, who made sure we were comfortable with the purchase.

Yes. Everyone customer service oriented.

Ashlee Richardson did an amazing job selling me my Kia Sportage EX. She provided all the information I needed to make the best decision purchasing my car at Crown Kia versus other Kia dealerships. Her transparency, responsiveness, explanations, and great communication skills made my purchase an easy decision to go with Crown Kia. Absolutely excellent experience all around. Thanks so much team for everything. I love my Sportage.

I am so grateful for Tomm Burkett in the service department. He is a true professional and I appreciate his communication and patience with me today. Having the service done on my Sorento was so easy for me! 5 star review for this guy!!! Thank you!

Purchased a used Hyundai today and received amazing service by Brad. TY for making it so smooth.

This location has gone above and beyond to service me and ensure all my needs were met with satisfaction. I specifically want to thank Tom Burkart and Cliff of service, they were very professional.

Alex Datsev, Danny Smoth and Michael Shutts were outstanding! They were very helpful and made my experience at Crown Kia great! I bought a low mileage 2020 Kia Niro that is like new and covered by the Kia Certified warranty. The price was very fair, actually below market value. No buyer's remorse here, thanks guys!! It's me,Todd Kraus.

Ashlee Richardson helped me get my first car! Experience was great and super smooth. She was very friendly and helpful. If I ever get a different car, I know where to go! 10/10

One of the best experiences I have had with a dealership. Thank you to Andrew Turner for excellent, quick service and getting me into the perfect car! Also thank you to Anthony in finance for making the process of buying quick and easy! Staff is very knowledgeable and helpful. 10/10 recommend and will be back!

Thomas Allen, I was very impressed with his honesty and service.

We would highly recommend our salesman Nehemiah Sonnylal, he was very helpful and knowledgeable in all aspects of the cars we were interested in.

Thank you to Thomas Burkart, Service Manager at Crown Kia. You were friendly and cheerful. You told me what to expect time wise. You escorted me into the lounge and gave me the five minute tour, like where to set myself up with my ipad and where to find the free refreshments and where the rest rooms are. You offered me a free car wash after my car was serviced! Thanks! And thank you to Kia for offering a free anti-theft devise installation on my 2013 Kia Soul. Take that you foolish Tik Tok kids.

Outstanding Customer service provided by Michael Stevenson, my Service Manager, at Crowne KIA. Michael kept me updated throughout the process with the repair on my 2015 KIA Soul. The technician that diagnosed and completed the repair on my car did an excellent job too.

great service, Michael Stephenson takes great care of me Dave