Reviews

4483
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Roy Wells

Nov 8, 2026

GoogleGoogle

I have had my car for a year now. While the sales guy was great and the finance lady was great. However, Extremely disappointed with the service department here. Communication is practically nonexistent—calls and messages are consistently ignored, and staff fail to follow through on any commitments they make. The lack of basic professionalism, responsiveness, and accountability makes for a frustrating experience. Unfortunately, based on how customers are treated here, I cannot recommend their service department to anyone.

Maria D

Nov 7, 2026

GoogleGoogle

Tony Scopacasa was great! Knowledgeable, listened, and made the car buying experience excellent. We drove an hour to purchase from here due to our great experience 4 years ago...by-passing at least 3 other dealers that were closer to home.

Aaron D

Nov 7, 2026

GoogleGoogle

Anthony Scopacasa was outstanding. He was very knowledgeable and helped us find our new Kia.

Brandy Pullis

Nov 7, 2026

GoogleGoogle

Thank you Lukasz for helping my mom get into a new car. Super easy and stress free experience.

Jackie Montes

Nov 7, 2026

GoogleGoogle

Very pleased with our experience, Lukasz was very helpful and pleasant to work with

Vicki Croft

Nov 7, 2026

GoogleGoogle

Great experience! Lukasz was amazing in the purchase of mm y me car. Thank you!

Tori Stein

Nov 7, 2026

GoogleGoogle

Jake Butler and Tommy Burkart, service consultants, are the best. Looked at my problem, took care of it and got me on my way. Thank you.

Larry Smith

Nov 7, 2026

GoogleGoogle

Lukasz Gilarowski

Ralph Trent

Nov 6, 2026

GoogleGoogle

Jeff Perego was excellent. No pressure and patient

Sara Petrucci

Nov 6, 2026

GoogleGoogle

Tomm Burkart and Jake Butler were excellent! They were very friendly, helpful, and got me in and out earlier than expected. The waiting area was super clean and perfect for getting work done while waiting.

Kristen Ferguson

Nov 6, 2026

GoogleGoogle

Lace Simmons sales consultant was extremely easy to work with. She answered all questions we had available about the Kia telluride and was able to work with us to get our pricing exactly where we needed it! We were very pleased with crown Kia and thank them for the new car!

Kaley Pond

Nov 5, 2026

GoogleGoogle

Tony Scopascasa was amazing to work with! We had visited twice before because we weren’t quite ready to make a decision, and he was great with us throughout the process. When we were finally ready, he made everything such a breeze and helped get us into our brand-new 2027 Telluride!<br><br>Tony was honest, easy to work with, and just an all-around great guy. We’re so happy with our new car and really appreciate his help. If you’re looking for someone to work with, ask for Tony!

Benjamin Pond

Nov 5, 2026

GoogleGoogle

Tony Scopacasa was an excellent person to work with. He patiently waited for a couple of months to fulfilling my requests to run numbers for me. As a result, we were able to secure a fantastic deal on the new ’27 Telluride. Thank you so much!!!

James Thomas

Nov 5, 2026

GoogleGoogle

Kateryna was amazing, she put her best efforts in to get us the best deal. 10/10 cannot recommend her more enough!!

b g

Nov 5, 2026

GoogleGoogle

I cannot say enough amazing things about Kateryna at Crown Kia! From start to finish, she made the entire car-buying process such a wonderful experience\. She was incredibly kind, patient, knowledgeable, and attentive throughout every step\. She went above and beyond to make sure I felt comfortable, informed, and confident in my decision without ever making me feel pressured\. Buying a new car can be stressful, but Kate made everything feel easy and seamless. Her communication, professionalism, and genuine care truly set her apart. I am beyond grateful for all of her help and couldn’t have asked for a better person to guide me through this experience. If you’re looking to buy a car at Crown Kia, I cannot recommend Kate enough! She is truly exceptional and deserves all the recognition for the incredible job she does!

Alex Bermudez

Nov 5, 2026

GoogleGoogle

I believe consumers should be well informed before working with any car dealership. That being said, I had a great experience with Tony Scopacasa at Crown Kia. He was polite, made the car buying process very easy, didn't waste my time, and gave me a great deal on a brand new car. I would highly recommend him.

Jason Haymore

Nov 5, 2026

GoogleGoogle

Kate was fantastic!

JaKeera Washington

Nov 5, 2026

GoogleGoogle

Michael Stephenson took care of me at Crown Kia!

Mark Orr

Nov 5, 2026

GoogleGoogle

Jason Orlich

Nov 5, 2026

GoogleGoogle

From start to finish, Oscar Lopez and the Crown Kia were outstanding. We found out about Crown Kia back in 2023 through word of mouth from a friend who had an excellent experience with Crown Kia. Since 2023 we have leaded and purchase 4 vehicles. We live over an hour away from the Crown Kia dealership. It was well worth the drive this time to see Oscar Lopez and the Crown Kia Team. We had a great experience as well. Oscar and his colleagues were professional, knowledgeable, and friendly. We didn’t plan on purchasing a car during a routine maintenance visit for our 2023 Telluride. We linked up with Oscar Lopez to check out the new 2027 Tellurides and were sold after the test drive. Oscar Lopez is an outstanding Ambassador for Crown Kia. Oscar knows Kia products inside out and was attentive to our needs for purchasing a car. He gave us his undivided attention, respect, and we enjoyed his company. He was a consummate host. Kia and Oscar Lopez are now 4-4 (100%) in success in providing the best customer service experience. We highly recommend Oscar Lopez and the Crown Kia Team for exceptional service. Well done!

Ginger Miller

Nov 5, 2026

GoogleGoogle

I had an absolutely excellent car-buying experience with Kate! She was professional, knowledgeable, friendly, and incredibly helpful throughout the entire process. She made everything smooth, stress-free, and enjoyable, taking the time to answer all my questions and making sure I was comfortable with every step. I never felt pressured, and I truly appreciated her honesty, patience, and outstanding customer service.<br><br>Kate went above and beyond to make sure my son had a good first car buying experience. If you’re looking to buy a vehicle, I highly recommend asking for Kate. She is truly a pleasure to work with and an outstanding asset to the dealership! Thank you, Kate, for making my car-buying experience such a wonderful one!

Simmy Pappachen

Nov 5, 2026

GoogleGoogle

Ryan was great. He made it easy and I love the car.

Mister Jon

Nov 4, 2026

GoogleGoogle

We had the best buying experience with Lace. She was knowledgeable about the vehicles, did not engage in high pressure sales tactics (which is a huge relief from what you expect with car salespeople), and was very helpful in getting us a new car, and within our budget. I also was super impressed with how quickly the buying process took. Manager Danny was also very professional and courteous.<br><br>Once we agreed to purchase, we submitted our information electronically and at the dealership it took less than 90 minutes to finalize everything and drive away in our new car. Again, A+ on or first experience buying a Kia.

Kaden Kirbach

Nov 4, 2026

GoogleGoogle

it was a very great experience the staff here was very welcoming and easy to talk to

Hailey Carmichael

Nov 4, 2026

GoogleGoogle

Overall experience was great!! What made it even better was our sales associate. Lace Simmons was so fabulous to work with. She made the buying process sesmless!!

William Velarde

Nov 4, 2026

GoogleGoogle

Enrique Garza

Nov 3, 2026

GoogleGoogle

Lukasz Gilarowski and Makayla Antus did a great job!

Bryan Waters

Nov 3, 2026

GoogleGoogle

Jake was awesome! Went above and beyond. Tomm helped as well. Great team.

Larry Moore

Nov 3, 2026

GoogleGoogle

Lace Simmons is a company keeper! She was a joy to work with and made our experience at Crown Kia a brilliant time. Thanks Lace and John

Nathan

Nov 3, 2026

GoogleGoogle

Jake was great made everything easy and didnt try to pressure me into work, just explained the benefits

jaclyn pizio

Nov 2, 2026

GoogleGoogle

I had a great experience talking with Shawn!!<br>He’s very knowledgeable and friendly. I’d highly recommend him to anyone looking to buy a car!

Frank Martin

Nov 2, 2026

GoogleGoogle

Kyle was very helpful and knows his stuff!!! I was very impressed.

Melian Culp

Nov 2, 2026

GoogleGoogle

Anthony Scopacasa and Zoranco Kirovski did great team work helping me get the best car and deal for me! Thank you guys!

Trevor Miller

Nov 2, 2026

GoogleGoogle

Kate was very helpful in purchasing of my new car.

C S B

Nov 2, 2026

GoogleGoogle

Great expeditive service. They are open to negotiation, within reason. Our very good salesman was Lukacs Gilarowski.

Kristen Reilly

Nov 1, 2026

GoogleGoogle

The entire team at Crown Kia is amazing! Kate is very friendly and helpful. I am very particular about what I wanted. I believe I made three trips to Crown Kia and in between trips she kept in touch through friendly emails. not pushy at all, just offering assistance. I love my purchase and feel good about my decision.

Casey Corbett

Oct 31, 2026

GoogleGoogle

Lauren Shafer

Oct 31, 2026

GoogleGoogle

Lace helped me find my dream car at an amazing price! She was so understanding, patient, and willing to listen to exactly what we were looking for. The entire experience was great overall and surprisingly quick and easy. I’m so thankful for all of her help!

Don Garon

Oct 31, 2026

GoogleGoogle

Beau is an excellent salesman, didn't pressure me and provided all the information I needed to make an informed decision. I would definitely do business with again and recommend you do the same.

Melodie Martell

Oct 31, 2026

GoogleGoogle

Great experience with Zoranco Kirovski. He is friendly, knowledgeable, and gave us a great deal!<br>Highly recommend his services!

Merrie Spencer

Oct 31, 2026

GoogleGoogle

Orange Kirovski was amazing! He was patient and informative! The best experience.

Cassandra Gutierrez

Oct 31, 2026

GoogleGoogle

I cannot say enough great things about my experience at Crown Kia, especially thanks to **Anthony Scopacasa!** From start to finish, the entire process was incredibly smooth, quick, and stress-free. Anthony truly went above and beyond to make sure I felt comfortable, confident, and taken care of every step of the way\.<br><br>As an **active-duty military member**, I especially appreciated how military friendly and accommodating the entire experience was. Anthony was professional, knowledgeable, personable, and genuinely enthusiastic about helping me find the best deal. There was no unnecessary pressure, no runaround, and no wasted time - just exceptional customer service and great energy.<br><br>**Anthony deserves all the recognition!** He made what can sometimes be an overwhelming car-buying experience feel effortless and exciting. It’s refreshing to work with someone who is not only great at their job but also makes the entire experience enjoyable.<br><br>If you’re looking for a dealership that offers **amazing deals, outstanding customer service, a military-friendly environment, and a genuinely positive car-buying experience**, I highly recommend Crown Kia. And do yourself a favor—**ASK FOR ANTHONY SCOPACASA\!** You won’t regret it!

Carlos Betancourt

Oct 31, 2026

GoogleGoogle

Anthony Scopacasa was outstanding. Great customer service and genuine care for our vehicle needs. He took care of our family. Highly recommended!!

Brian Tivnan

Oct 31, 2026

GoogleGoogle

First time service of my Kia Soul. Even though I purchased it at another Kia dealer they treated me great and set up warranty and maintenance.

Shelby

Oct 30, 2026

GoogleGoogle

I had a great experience with Zoranco at Crown Kia! He made the entire process very smooth and crystal clear for me as a first time buyer! I felt completely at ease. He answered all of my questions and made sure I felt comfortable. I would recommend him to anyone looking to make a purchase!

Pauline Dube

Oct 30, 2026

GoogleGoogle

We were served by Lukasz Gilarowski today. Very happy with his care. Top salesman. Beyond the patience of taking care of us two elderly people.

CC

Oct 30, 2026

GoogleGoogle

My first car service visit was a pleasant experience. From arriving to the new technology that instantly captures vehicle details, and from the service advisor, Tom, to the waiting area, the space felt sleek, updated, and clean; it was impressive to watch vehicles being serviced through the large glass. I found that quite striking. The service was excellent, the facility beautiful, and the overall experience fantastic. I had planned to visit Century Kia but I am glad I changed my mind. Crown Kia is top-tier and will earn my future business. Century could learn a few things from Crown.

Milton Wright

Oct 30, 2026

GoogleGoogle

I have been going to Crown Kia since moving back to St Peterburg. I have always have a good experience. I worked with Oscar Lopez on this visit to make trade in my 2021 Sportage. I ended up leasing a 2027 Seltos. Oscar could not have been more helpful, working with me on terms and then going over all the features of my new car. He was a pleasure to work with,

Chelsea Jones

Oct 29, 2026

GoogleGoogle

Great working with Anthony Scopacasa at Crown Kia!! Made everything so easy and seemless for me getting a new Kia Sorrento.

Logan Jones

Oct 29, 2026

GoogleGoogle

Anthony Scopacasa was great to work with and made the process really easy!

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