2026 KIA SORENTO SX/X-LINE SX/X-LI Owner

Nov 7, 2026

Carfax

Jake Butler and Tomm Burkart are the best. Looked at my problem, took care of it and got me going again. Thank you!

2020 KIA SORENTO SX Owner

Nov 7, 2026

Carfax

Excellent customer service. Thank you so much for taking good care of my SORENTO. Anthony Gomez in the service department was very helpful, polite and professional. Thanks!!!

2021 KIA K5 GT LINE Owner

Nov 3, 2026

Carfax

Good customer service and technicians

2023 KIA FORTE LX/LXS Owner

Nov 1, 2026

Carfax

Great service at the front desk and by the service team as well

2022 KIA TELLURIDE SX Owner

Oct 29, 2026

Carfax

guys did a great job, even ubered me to and from work

2027 KIA TELLURIDE SX/X-LINE SX/X- Owner

Oct 26, 2026

Carfax

Beautiful dealership and great service.

Thomas B.

Oct 25, 2026

Carfax

Service was good but upload to CarFax was not correct. It did not specify what services were done. I had to enter them myself. Also, the battery tested bad but no one shared that with me at checkout.

2024 KIA TELLURIDE EX Owner

Oct 24, 2026

Carfax

Took our car in for a scheduled recall fix. It was in and out promptly with excellent service by the staff.

Frabrae H.

Oct 22, 2026

Carfax

The service guy Anthony was very helpful and friendly. Oscar the Salesman was very helpful. He tried to get me in a Kia Sportage.

2022 KIA K5 GT LINE Owner

Oct 19, 2026

Carfax

Thorough service provided to customers.

2014 FORD FUSION SE HYBRID Owner

Oct 12, 2026

Carfax

Anthony, Kyle Erika were very knowledgeable. Chris was did an awesome job with my radiator flush.

2025 KIA SELTOS EX Owner

Oct 11, 2026

Carfax

Changed the key fob Battery for free. Very nice good service

Jeremy A.

Oct 9, 2026

Carfax

They did not perform my tire rotation, and the oil access panel was left off. Poor quality techs and service reps.

2022 KIA TELLURIDE SX Owner

Oct 8, 2026

Carfax

Service was stellar. Great communication!

2022 KIA TELLURIDE EX Owner

Oct 8, 2026

Carfax

Very good communication throughout the process, Kyle kept in touch with my husband with each issue found, so that there weee no surprises with pricing.

2023 KIA TELLURIDE LX Owner

Oct 4, 2026

Carfax

Good service wish they used lift or Uber instead of their shuttle van

2024 KIA SPORTAGE EX Owner

Oct 1, 2026

Carfax

Great communication and quality work.

2021 KIA NIRO TOURING/TOURING SPEC Owner

Sep 30, 2026

Carfax

Great customer service Anthony is a superstar

2014 FORD FUSION SE HYBRID Owner

Sep 27, 2026

Carfax

Great service Anthony, Kyle and Sean. My car got a thorough inspection and oil change.

2021 KIA SOUL LX/X LINE/S Owner

Sep 25, 2026

Carfax

Quick and courteous. Done on time

Hammed S.

Sep 22, 2026

Carfax

Helpful staff. Quick turnaround.

2025 KIA SOUL LX/S Owner

Sep 17, 2026

Carfax

Great customer service and very fast service.

2025 KIA TELLURIDE S Owner

Sep 11, 2026

Carfax

Best service! Needed tire service, was in & out was able to make my drs apt. THANK YOU.

2026 KIA SELTOS LX Owner

Sep 4, 2026

Carfax

Always excellent service! I was a walk in and they got me in right away!

2022 KIA TELLURIDE SX Owner

Sep 3, 2026

Carfax

Great professional experience!

2024 KIA SPORTAGE X LINE Owner

Sep 2, 2026

Carfax

Very thorough and professional

2016 KIA OPTIMA EX Owner

Aug 28, 2026

Carfax

I had to pay $150 to find out what I already new. Code P0128 Thermostat. I did not mind as that amount would not be charged if I get the service done. Was driven home and got a call from Crown Kia estimate for the replacement of the Thermostat. $688.27 Labor and $66.33 part, Total $864.95. I said no and paid the fee and went to repair shop near Crown. Estimate $228 plus tax. I agreed to also getting Coolant flush of whole system and new coolant. Total at new shop with all fees and taxes $385.20 I live 1/2 mile from Crown. Be nice to your neighbors.

2017 KIA FORTE EX Owner

Aug 22, 2026

Carfax

Did and alsome job with installation of new key fob tomorrow kia.

2020 KIA SOUL LX/X LINE/S Owner

Aug 20, 2026

Carfax

People were very nice and helpful

2019 KIA SOUL Owner

Aug 20, 2026

Carfax

I didn't get a greeting when I came in and had to wait for a good two minutes before any of the 4 Salesman spoke to me. Rude. And the one guy did didn't even say hello just ask what did I want. And I didn't get what I asked for.

2024 KIA TELLURIDE SX/SX X-LINE/SX Owner

Aug 20, 2026

Carfax

Great service and staff along with comfortable waiting area

2016 KIA SOUL PLUS Owner

Aug 19, 2026

Carfax

From start to finish, Crown Kia did a great job. My little 2016 Kia Soul is getting old but you treated us with all the respect you'd give a top of the line vehicle. The service staff was extremely professional with great communication and scheduling and follow up. Service Consultant Michael Stephenson was professional, courteous and caring.The facility appeared clean and welcoming. I felt the cost was reasonable. I will be back if repairs are needed and will certainly consider Crown Kia for my next vehicle purchase. Thank you so much!

2023 KIA SPORTAGE LX Owner

Aug 19, 2026

Carfax

Second time bringing the vehicle for they to check the battery, my car even start without being jumped. So they finally told me is the battery BUT I'm driving my car with my digital screen. Looks like they don't know what is going on because the screen just gone when I'm driving. Very disappointed with my vehicle and the services for not fix or find out the issue.

2026 KIA SELTOS LX Owner

Aug 17, 2026

Carfax

Great service and my vehicle looks great and protected.

2017 KIA SORENTO LX/L Owner

Aug 12, 2026

Carfax

Friendly, thorough, didn't take long.washed my car. Explained what was done that day.

2025 KIA SOUL LX/S Owner

Aug 8, 2026

Carfax

Professional - friendly staff - thank you!

2017 KIA FORTE LX Owner

Aug 4, 2026

Carfax

Tomm and the crew are awesome. Excellent customer service

2025 KIA SPORTAGE SX PRESTIGE Owner

Aug 1, 2026

Carfax

Great service as usual. Service advisors were very pleasant.

2022 KIA SORENTO S Owner

Aug 1, 2026

Carfax

Great customer service from Tomm.

2024 KIA TELLURIDE SX/SX X-LINE/SX Owner

Jul 22, 2026

Carfax

Very professional. Tomm is great.

2024 KIA CARNIVAL EX Owner

Jul 21, 2026

Carfax

Initially, I was told that the recall service on my Carnival would take most of the day. They offered me a free shuttle ride home. I did not know about the shuttle service. I was pleasantly surprised when my car was done early.

2019 KIA SORENTO L/LX Owner

Jul 16, 2026

Carfax

Jake & Tomm were fantastic. My go to guys for vehicle repairs. Thanks Al

2024 KIA NIRO EX Owner

Jul 16, 2026

Carfax

Good service with good coffee in the waiting room.

2026 KIA SPORTAGE X-LINE PRESTIGE Owner

Jul 12, 2026

Carfax

My 2026 Kia Sportage PHEV plug-in hybrid X line prestige model is only 3 1/2 months old. It's been in the shop now eight times all with battery issues. I had to contact the CEO and the quality assurance director of Kia to get the battery replaced. They paid for a new PHEV battery and then Crown Kia gave me the car back saying it was in perfect condition. Battery was perfect. Well, I had to have it in the shop within 12 hours because check engine light came on coolant light came on. AC stopped working cooling seats stopped working, Crown Kia, of Pinellas Park,, St. Petersburg, Florida forgot to put coolant in two reservoirs and then they kept it for 12 days then I pick the car up. They said it was in perfect condition. All is well. I had to have the car towed by Kia towing within 48 hours of picking the vehicle up due to check engine light came on coolant light came on and the Diagnostics light came on. I opened the hood. There's still no coolant in the reservoir so now the vehicle is at Crown Kia on 19 in Pinellas Park, Florida. So I have been without a vehicle for close to 50 days and the car has been in the shop. This will make the 8th invoice. And I just purchased the car February 14, 2026 and it now is only July 11, 2026. The service manager at Crown Kia a Pinellas Park, Florida even tried to bribe me.

2016 KIA SORENTO SX/SX LIMITED Owner

Jul 5, 2026

Carfax

After a sour initial experience the team at Crown Kia pulled it all together for me in the end and really went above and beyond when they didn't have to. It goes to show that they care about their customers and everyone isn't just a number.

2019 NISSAN MURANO S/SL/SV/PLATINUM Owner

Jul 5, 2026

Carfax

Excellent customer service. My wait time was about an hour.

2021 KIA NIRO TOURING/TOURING SPEC Owner

Jul 4, 2026

Carfax

Great service Kyle was my service provider and he was great Kept me informed about the process throughout the entire time

2023 KIA SORENTO EX Owner

Jul 2, 2026

Carfax

Liked being scheduled at a time beneficial to me. Worked with Michael Stephenson who really is a consumat professional.

2022 KIA SORENTO SX/X-LN SX PRSTGE Owner

Jun 29, 2026

Carfax

Great customer service. Timely service.

2026 KIA SPORTAGE X-LINE PRESTIGE Owner

Jun 28, 2026

Carfax

They gave me my car back with no fluids in it and now the car is destroyed.