Reviews

858
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William B.

Oct 17, 2026

CarfaxCarfax

Great experience via the internet. We live 3.5 hours away. We recieved a great trade in quote, and the purchase of a 2024 Honda crv-exl. Was seamless. All through the Internet. Just dorp off our trade, and sign and leave. Great people, the service department fulfilled what was promised. Even if it's 3.5 hours away. Love the Car and the overall experience was a breeze!

2022 HONDA RTL-E Owner

Oct 9, 2026

CarfaxCarfax

Been a customer for 5+ years, and never had a bad experience. Friendly, pleasant, and knowledgeable

Kerriann C.

Oct 7, 2026

CarfaxCarfax

Great customer service and they make it happen for their customers just ask for Phyllis she's a gem!!!

Santos F.

Sep 15, 2026

CarfaxCarfax

They were great good service well taken care of.

2022 HONDA CR-V EX Owner

Sep 3, 2026

CarfaxCarfax

There was no coffee until my appointed was over at 11ish (lol)

2020 HONDA CR-V TOURING Owner

Mar 11, 2026

CarfaxCarfax

Debra was very helpful and professional. The service team was expedient.

2020 HONDA CR-V TOURING Owner

Mar 11, 2026

CarfaxCarfax

Debra was very helpful and professional. The service team was expedient.

2014 HONDA ACCORD EX-L Owner

Nov 5, 2025

CarfaxCarfax

Excellent customer service. Always leave feel safe that I have no worries my car is in the best running condition.

2015 SUBARU FORESTER 2.5I PREMIUM Owner

Oct 4, 2025

CarfaxCarfax

Experienced writers and technicians, friendly group there.

2023 HONDA HR-V LX Owner

Aug 2, 2025

CarfaxCarfax

The Honda service is always great. Kevin was especially helpful.

2023 HONDA HR-V LX Owner

Aug 2, 2025

CarfaxCarfax

The Honda service is always great. Kevin was especially helpful.

2022 HONDA ACCORD HYBRID SPORT Owner

Jun 21, 2025

CarfaxCarfax

On time and knowledgeable, the crew has my best interest in mind.

2023 HONDA ACCORD HYBRID EXL Owner

Jun 8, 2025

CarfaxCarfax

Srtv8ce was on time and quickly completed including the checking of my fuel pump (as per the recall).

2025 HONDA ACCORD SE Owner

Jun 7, 2025

CarfaxCarfax

Everyone was very nice and friendly and definitely helped me out explaining what my car needed to have done

2022 HONDA PASSPORT EXL Owner

May 22, 2025

CarfaxCarfax

Was told a 45 minute wait, was there for 3.5 hours, tech couldn't even have a conversation with me, I was waiting in the waiting room, and he sent me a text.

2018 HONDA CR-V EX Owner

May 4, 2025

CarfaxCarfax

Everybody was nice.It was a nice waiting room.They did the work fast and correctly.I would recommend it

2016 HONDA HR-V EXL Owner

Mar 14, 2025

CarfaxCarfax

Excellent service, done quickly and cost effective.

2013 HONDA CR-V EXL Owner

Mar 6, 2025

CarfaxCarfax

Always done professionally and completed on time

Mark D.

Mar 4, 2025

CarfaxCarfax

no sharing experiences online anymore for free product reviews.

Reginald W.

Feb 24, 2025

CarfaxCarfax

Awesome from start to finish.

2018 HONDA CR-V LX Owner

Feb 23, 2025

CarfaxCarfax

Chris the service manager was excellent. I had a problem and was upset. He was calm, professional, and solved my issue. Very pkeasant and excellent customer service8 skills.

Cloud C.

Jan 19, 2025

CarfaxCarfax

Good service and quick on this visit's recall.

2024 HONDA CIVIC SPORT TOURING Owner

Jan 12, 2025

CarfaxCarfax

Asked specifically to check and refill windshield washer fluid, because I knew it was empty. Stated they filled it, when indeed they did not, and it was still empty when I got home.

2015 SUBARU FORESTER 2.5I PREMIUM Owner

Jan 1, 2025

CarfaxCarfax

All good at Honda service department. Kevin service writer and technician James are the best.

2012 HONDA ACCORD SE Owner

Dec 7, 2024

CarfaxCarfax

Problem with my tire. Took care of it They were very helpfull

2019 HONDA CIVIC EX Owner

Nov 13, 2024

CarfaxCarfax

Went in for a recall. They said it would take 2 hours. Took exactly the time they quoted me.

2018 HONDA CR-V EX Owner

Sep 22, 2024

CarfaxCarfax

Great job people were curious and knowledgeable and curious about what they do and gave me a great deal for the money and job that they performed

2016 HONDA CR-V EX Owner

Aug 19, 2024

CarfaxCarfax

Always a pleasure at Lia Honda

2021 HONDA HR-V SPORT Owner

Jun 17, 2024

CarfaxCarfax

Very professional techs Answered all my questions

2024 HONDA HR-V EXL Owner

Jun 5, 2024

CarfaxCarfax

We had service done at our home to fix a dent on a newly purchased car. The guy who came to fix it was on time and VERY PROFESSIONAL.. Well done!

2021 HONDA CIVIC EX Owner

Jun 5, 2024

CarfaxCarfax

Great service from start to finish

2017 HONDA ACCORD TOURING HYBRID Owner

May 29, 2024

CarfaxCarfax

One can always expect honest professional service at Lia Honda. Friendly and knowledgeable service staff.

2014 HONDA ACCORD EX-L Owner

May 19, 2024

CarfaxCarfax

I received an oil change. Kira is always kind and thorough. Great visit.

2012 HONDA INSIGHT LX Owner

May 18, 2024

CarfaxCarfax

Excellent! Always feel like I'm being treated respectfully and my car is being serviced well.

2013 HONDA ACCORD EX Owner

May 14, 2024

CarfaxCarfax

great as usual, john always takes good care of us

2019 HONDA CR-V TOURING Owner

May 12, 2024

CarfaxCarfax

Friendly staff and fast service.

2020 HONDA ACCORD LX Owner

May 10, 2024

CarfaxCarfax

Recently purchased a 2020 Honda from Lia Honda. After driving the car approx. 1,000 miles, I felt there was an odd noise upon braking. Took the car to the service center and explained my concerns. The car was looked at and the problem fixed at no charge. The service area was bright and airy and the personnel was courteous and attentive. Three cheers to the service department.

2018 HONDA PILOT TOURING Owner

May 6, 2024

CarfaxCarfax

I get my service done at Lia Honda exclusively. I have a 2018 Honda pilot touring edition. I've been getting a lot of postcards in the mail and email saying that there's a very dangerous recall on my car. I asked about it because I was in for my oil change. I was told that I couldn't have the recall because they didn't have the part and that it would only be replaced if I were to break down. That does not seem right. If I have a dangerous recall, and you have my car in for service anyway, it should be repaired. That was pretty frustrating. I would rather be proactive and have the recall fixed before I break down. I'm a mother of three and I can't afford to be broken down. This is very backwards. I don't imagine I'm going to hear from you because the last time I had my oil changed, they left a giant extension wrench in my engine. I wrote about it and nobody ever called me so I don't think anybody's really reading these reviews. Thank you.

2019 HONDA CR-V EX Owner

May 6, 2024

CarfaxCarfax

Loa Honda provided Good service but high prices for the service. They try to sell services at 30k miles that the manufacturer lists at 60/70k miles.

2013 HONDA FIT SPORT Owner

May 4, 2024

CarfaxCarfax

Unbelievably fine service. Superb attention to detail. Always got a great deal. Always satisfied.

2022 HONDA RTL-E Owner

Apr 30, 2024

CarfaxCarfax

I have been a customer for 4+ years; service is always first class, and the waiting area is clean and comfortable. There is also an isolated area if you need some quiet time.

2023 HONDA PILOT ELITE Owner

Apr 29, 2024

CarfaxCarfax

Professional, outstanding service

2022 HONDA CR-V TOURING Owner

Apr 29, 2024

CarfaxCarfax

The recall was taken care of in a timely manner. My low tire light was on and they said that they checked the tires and reset the warning light, but two days later it went back on. Frustrating!

2015 HONDA CR-V TOURING Owner

Apr 29, 2024

CarfaxCarfax

Drop off service. Easy Communication and afterhours pick up.

2014 HONDA CR-V EX Owner

Apr 25, 2024

CarfaxCarfax

Good service but overpriced

2017 HONDA ACCORD HYBRID Owner

Apr 25, 2024

CarfaxCarfax

Great service as usual. I'm always confident the service will be thorough.

2024 HONDA CR-V EX Shopper

Apr 23, 2024

CarfaxCarfax

Our experience was not a good one. The salesman was not upfront and honest with us when we were told our car would be available in a few days, it took a month!!! When picking up the car we had a 5 o'clock appointment which was pushed back an hour and then we stood there waiting for 45 minutes to get in with the finance manager. The salesman was also very dismissive when we asked questions about the car. They only cared about the sale and not us. We won't be going back there again.

2013 HONDA CR-V LX Owner

Apr 22, 2024

CarfaxCarfax

Excellent service at Lia Honda. They keep my car going, for sure!

2017 HONDA CR-V EXL Owner

Apr 21, 2024

CarfaxCarfax

Friendly and professional service

2018 HONDA ODYSSEY EXL Owner

Apr 21, 2024

CarfaxCarfax

Brewster Honda service is always top notch. Jon always explains everything throughly.

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