I had a very disappointing experience with this dealership. I brought my Audi in because my sunroof flooded, which ended up being covered under warranty. I was told the repair would have cost almost 10k if it hadn’t been covered, so I was grateful the warranty took care of it. However, while my vehicle was in their possession, I was suddenly told that my tire pressure monitoring system (TPMS) module had supposedly failed a week before the flooding occurred. The problem is that I never had a single warning light or TPMS error on my dashboard before bringing my car in. It only became an issue after they had been working on my vehicle. I can’t say for certain what happened, but the timing raises serious concerns for me. I was then quoted nearly $8,000 to repair the TPMS issue out of pocket, despite never experiencing any symptoms beforehand. I expected transparency and accountability, but instead I left feeling like I was being asked to pay for a problem that may have occurred while my car was at the dealership. I hope management takes customer concerns like this more seriously and thoroughly investigates situations like mine.

Steve Yeager was so helpful and the process was the most simple easy purchase I have ever made! Love my A3!!

I am extremely impressed with Tate Dimke and Davy Ridout at Audi Clearwater. Efficient, patient, helpful - this car experience was exactly how I like to do business! Don’t hesitate to come to Audi Clearwater if you’re in the market for an Audi. I shopped a few Audi dealerships in the area and they surpassed ALL of them.

I recently just got a new car, my husband and I had an extremely pleasant experience at Audi Clearwater. I met Anibal about a year ago when I brought my car in for service. He was so nice and welcoming while I was wasting time waiting for my car. I was pregnant at the time and would be in need of a bigger car after I had the baby. Anibal was so patient with me and my timing for buying a new car and when I was ready, he was nothing but extremely helpful. I told him what I wanted and needed and he delivered. I will definitely do business again with Anibal when im ready for an upgrade in the future!

Exceptional experience having my Audi SQ5 recently serviced at Crown Audi of Clearwater. The service manager, Mandy Walters closely monitored the ongoing diagnostics and repairs. She regularly provided me with updates, and ensured the work was accomplished in a timely manner. Could not be more satisfied.

Andre Thomas was a pleasure to work with on my lease of a Q3. He was very responsive to all emails and answered all questions/concerns. He took time to understand my needs and made the process quick and efficient.

We just purchased our fourth Audi from Audi Clearwater and have had the pleasure each time working with our sales person, Tate Dimke. He is extremely helpful and goes above and beyond to make the car buying experience enjoyable. I highly recommend asking for Tate at Audi Clearwater.

Great sales team to work with . I purchased from out of state and they did absolutely everything to make the process smooth and to answer any and all questions I had. Special thanks to Anibal, my sales contact, for everything he did to help to facilitate me as a buyer that needed extra attention as I couldn't see the vehicle in person.. It was truly a pleasure to work with you guys.

Audi SQ5 is a great vehicle however its technology is OVER THE TOP. Does everything you need but somewhat complicated to learn. Times have changed but this is overdone. 😎

We reached out to several dealers in our 500-mile radius to find a new Audi, but Audi Clearwater stood out with its exceptional customer service. Colin McAllister, our sales consultant, made the process seamless and pleasant, which is not always the case when shopping for a new car. We were also impressed with Ryan, the sales manager, who successfully found the perfect car and price for us. We are grateful to be apart of the Audi family and will be returning for our future vehicle purchases!

Purchasing the car was even better than I expected. From our very first meeting, I felt a professional approach and a genuine desire to help, not just to sell a car. A huge thank you to Joe for his patience, attentiveness, and excellent communication. He made the entire purchasing process as comfortable as possible and answered all of my questions. I’d also like to thank George, who handled the financing quickly and professionally. Everything was clear, with no hidden surprises or unnecessary complications. At the end, I was pleasantly surprised by a thoughtful gift—the car was delivered with a full tank of gas. It may seem like a small thing, but it’s details like this that leave a lasting positive impression. I am extremely happy with my new Audi and with the entire buying experience. I would gladly recommend this dealership to everyone. Thank you for providing top-level service! 10/10.

I worked with Andre Thomas for the purchase of a 2025 Certified Pre-Owned Q5. He was great! He shared his knowledge and was very patient while I made my decision. Car shopping as a single woman is usually an uncomfortable experience, but not at Audi of Clearwater. Everyone was amazing. I am more than happy with the deal I got and LOVE my new (to me) car. I highly recommend Andre and Audi of Clearwater.

Had a amazing experience working with this dealership took my car in to service and they did a amazing job very responsive and trustworthy if your taking your car in for service Nickolas is the one to ask for

Great professional service and sales people

Great experience at Audi Clearwater. Thanks to Anibal Carraquel for all his help. He was very efficient and helpful.

The service department at Audi Clearwater has serviced my cars for the past 9 years. Mandy Walters is exceptional and always a great help every time I go. Thanks!

An absolutely amazing experience with Travis and Mark. My SUV had a flat tire right outside of their garage. While they weren't able to put a new tire on, they were able to put on my donut to let me proceed with my day. The thing that made it a 5-star service was that they checked the tire pressure on my donut before I left. I am truly appreciative of their ability to go above and beyond.

Steve is absolutely amazing! He went above and beyond to make our car-buying process smooth and hassle-free. We couldn’t be happier with the experience and highly recommend him!

Everyone every time exceeds my expectations.... truly 5 star highly recommend

My wife and I were in the market to trade in our 2017 Highlander. We have been die hard Toyota fans and were originally set on getting an IS 500 but decided to look at other options. We ended up at Audi Clearwater and fell in love with the 2026 S5. Our Sales rep Anibal was very helpful and worked with us to get within our planned budget and in the term length we wanted.

Mandy Walters is my Service Representative and she is the best in the business. She is through and professional in all aspects of her job. I highly recommend Audi Clearwater. Thank you Mandy.

Took my lady's car there to fix an electrical issue. In diagnosing the issue, they created another - though the dealer suggests the issues are related. No matter, it required multiple trips to their show, waiting for hours. Oh, and by the way, in spite of there being $100K+ vehicles in their showroom, they REQUIRE YOU TO PAY A 4% CHARGE FOR USING A CREDIT CARD TO PAY FOR SERVICES. Debit has no charge. Yup, they have that much nerve to ask you to pay top $ for a premium vehicle, and then ask you to cover their banking fees when you have it serviced. Astonishing, really. I'd go elsewhere ...

No follow up from business manager on tire protection.

Beware of repair estimates and question everything. They charged me 2.5 hrs of labor, $968 for a job listed at 1 hr. When I explained that the job is rated by Audi as 1 hour they stuck to their guns and said sorry, that's what we charge.

I had sticker shock when I saw the estimate on the repairs for my car and was unwilling to pay the large amount. The Dealership and most importantly, Courtney Devine was very helpful in giving me some options that helped cut some of the cost. Courtney kept me informed throughout the process and was very helpful. This was a sunroof leak repair

Great experience! I highly recommend Collin for being so patient. Never a pushy sales person. He has a great customer service. Very pleasant to talk with… very professional… hands on towards details with the car we purchased. It’s the 3rd attempt to drop by at Clearwater audi branch… and never missed an answer to our questions. He empathized with the clients like us as well. And that’s an important characteristic of a sales person. Putting himself to customers position. Great job collin. More power to you! And God bless!

Repeat customer. Clearwater Audi staff is always top-notch!

Nick is amazing, he was my service advisor, ask for him!! He was extremely helpful and kept me well informed, he answered every question I had and provided 5 Star Service, I will definitely be back to this location!

Great service, very friendly staff and a very knowledgeable team. Car was taken good car of, cannot wait to have it fully serviced.

Mandy Walters is a great representative for Audi. I recently had an issue with my car and as soon as showed up at dealer Mandy was there to help me. She took charge of my problem and had me on my way with a rental car. She got back to me in an hour with the problem and advised my car would be ready the next day. She always makes you feel comfortable and I know my car will be given the best service from the dealership.

Nouhad Jalloul was my salesman and listened to what I wanted in my next purchase. He teamed with Ryan Callahan, Audi Manager, to locate the exact vehicle specifications I wanted at a different Audi location. They brought the car to Clearwater and I purchased it. Ryan Wolfe was the Business Manager and upsold me on the tire/wheel protection, Audi Care, Extended 100k mile warranty and the paint protection package. I am happy with the Dealership and with my S5 purchase.

Nouhad Jalloul was my salesman and listened to what I wanted in my next purchase. He teamed with Ryan Callahan, Audi Manager, to locate the exact vehicle specifications I wanted at a different Audi location. They brought the car to Clearwater and I purchased it. Ryan Wolfe was the Business Manager and upsold me on the tire/wheel protection, Audi Care, Extended 100k mile warranty and the paint protection package. I am happy with the Dealership and with my S5 purchase.

Mandy Walters is a great representative for Audi. I recently had an issue with my car and as soon as showed up at dealer Mandy was there to help me. She took charge of my problem and had me on my way with a rental car. She got back to me in an hour with the problem and advised my car would be ready the next day. She always makes you feel comfortable and I know my car will be given the best service from the dealership.

I would like to recognize Audi Clearwater for their outstanding customer service and commitment to doing the right thing. I have been servicing my Audi vehicles at Audi Clearwater since 2021, despite living more than 40 miles away and having two other Audi dealerships much closer to my home. Most recently, I purchased a 2025 Audi Q5 from them, which only reinforced my confidence in their dealership and service department. During a recent service visit, an unfortunate incident occurred while my vehicle was being road tested by dealership personnel, resulting in a cracked windshield. To make matters more frustrating, I had just had the windshield professionally tinted the day before. While the situation was disappointing, what truly stood out was how Audi Clearwater handled it. After reviewing the circumstances, the dealership accepted responsibility for the damage and committed to replacing the windshield and reimbursing the cost of having the windshield tint reinstalled. The Service Director, Todd Emery, personally communicated with me, listened to my concerns, treated me with respect, and ensured that the matter was resolved fairly and professionally. Anyone can provide good service when everything goes according to plan. What distinguishes a great dealership is how they respond when challenges arise. Audi Clearwater demonstrated integrity, accountability, and a genuine commitment to customer satisfaction. Because of the way this matter was handled, I remain a loyal Audi Clearwater customer and will continue to trust them with both the purchase and service of my vehicles. I highly recommend Audi Clearwater to anyone looking for a dealership that values its customers and stands behind its work. Thank you to the entire Audi Clearwater team for making this right and for continuing to provide the level of service that has earned my business for years.

I have an amazing service here at the Crown Audi, especially the service with Mandy! Thank you for taking good care of me and my car!

Garrett Burke was great to work with and super communicative throughout the process of my Audi A3 being fixed via an extended warranty on my car.

This review is less about the cost and more about educating other Audi owners, especially those who trust dealership recommendations without asking detailed questions. My wife brought our 2021 Audi Q8 with only 35,280 miles into Audi Clearwater for one reason only, a simple oil change. That was the purpose of the appointment. Instead, she was presented with three tiered maintenance package options: • Minimum: $743.30 • Value: $797.44 • Preferred: $1,064.89 She was left with the understanding that selecting one of these packages was necessary because it was supposedly time for her 50,000-mile service, despite the vehicle only having 35,280 miles. She even hesitated, attempted to call me before proceeding, and expressed uncertainty. At no point was it clearly explained that she could simply proceed with the oil change she originally came in for or defer additional recommendations until discussing them with me. Ultimately, she selected the Minimum package, and the final cost came to $662.67, with $410.00 in labor alone. The work performed included: • Engine oil replacement • Filter replacement • Washer fluid/top offs • Multi-point inspection • Tire tread inspection • Brake inspection • General vehicle system inspections What adds to my frustration is that this is not the first time we’ve experienced confusion around maintenance recommendations tied to vehicle age versus mileage. Our Audi service warranty extended through 40,000 miles, yet we completed the 40,000-mile service when the vehicle had only around 24,000 miles, reportedly due to the age of the vehicle, not mileage. If age-based maintenance recommendations are Audi’s approach, that’s fine. However, that distinction was never clearly explained to us at the time. We were left believing these services were required due to mileage rather than recommended due to age. After raising concerns regarding this most recent visit, we were again told recommendations may be influenced not only by mileage but also by the vehicle’s age, given it is a 2021 model. If that was the rationale, then that should have been clearly communicated upfront during the service discussion, rather than presenting maintenance packages in a way that made them appear necessary due to mileage. That’s where the issue begins. If these services were optional or recommended based partly on vehicle age rather than mileage, why wasn’t my wife clearly told she could simply proceed with the oil change she came in for and revisit age-based recommendations at a later date? I understand dealerships recommend preventative maintenance. I understand luxury dealerships charge premium labor rates. That is not my concern. My concern is transparency and customer education. Out of curiosity, I researched comparable pricing afterward. Similar maintenance at a place like Jiffy Lube would likely cost around $150–$225, while an independent European specialist might charge $180–$350. Instead, we paid $662.67 for a vehicle with 35,280 miles, after being presented with recommendations associated with a 50K service interval. More importantly, this is now the third experience my family has had where upselling or unclear explanations felt prioritized over educating the customer. For comparison, I own a BMW, and the difference in service approach has been night and day. BMW has consistently explained: • What is due now • What can wait • What is optional • Why recommendations are being made That transparency builds trust. Audi owners: Ask questions. Request the official Audi maintenance schedule. Ask what is required versus optional. Ask whether recommendations are mileage-based, age-based, or both. And do not assume package options presented to you are mandatory. Customers deserve clear guidance and honest explanations, especially when they come in for something as simple as an oil change. Unfortunately, based on repeated experiences, I can no longer recommend Audi Clearwater.

from my first visit to AUDI CLEARWATER for maintenance of my A4, i knew this was a one of a kind first class dealership. MS. MANDY WALTERS-SERVICE CONSULTANT, CHECKED ME IN AND WENT OVER MY CARS HISTORY WITH ME, TAKING THE TIME TO NOT ONLY GET TO KNOW MY CAR BUT ME AS WELL.her genuine pleasantness and thoroughness concerning my car was very much a pleasant surprise. I have been there now several times for routine maintenance and every visit is just like the first;"SPECIAL', from my reception to seeing them covering my cars seats-steering wheel-floor mats-offering to wash it for free, to actually talking over questions with the tech who will work on it, I have never been to to such a dealership. I am a retired airline pilot and very picky about my cars. I HIGHLY RECOMMEND MS. WALTERS AND AUDI CLEARWATER and also Tate Dimke in sales for any new vehicle purchases. Steve C.

Mandy is the best, she makes you feel like royalty and treats everyone with care and dedication.

Very good experience with sales rep Joe. Very quick and professional replies, no typical sales tactics. Refreshing and highly recommend.

from my first visit to AUDI CLEARWATER for maintenance of my A4, i knew this was a one of a kind first class dealership. MS. MANDY WALTERS-SERVICE CONSULTANT, CHECKED ME IN AND WENT OVER MY CARS HISTORY WITH ME, TAKING THE TIME TO NOT ONLY GET TO KNOW MY CAR BUT ME AS WELL.her genuine pleasantness and thoroughness concerning my car was very much a pleasant surprise. I have been there now several times for routine maintenance and every visit is just like the first;"SPECIAL', from my reception to seeing them covering my cars seats-steering wheel-floor mats-offering to wash it for free, to actually talking over questions with the tech who will work on it, I have never been to to such a dealership. I am a retired airline pilot and very picky about my cars. I HIGHLY RECOMMEND MS. WALTERS AND AUDI CLEARWATER and also Tate Dimke in sales for any new vehicle purchases. Steve C.

Mandy Walters and entire staff at Clearwater Audi are just a pure pleasure to have your car trusted with. Thank you for great service of our A3, A5 and A7.

If you’re looking for someone at Audi who truly listens to what you want and helps make it happen, Steve Yeager is the person to go to.

I love my Audi, but the customer service at this dealership has been very disappointing. As a woman, I constantly feel pressured into unnecessary upcharges, and I’ve had charges added without proper explanation. They also failed to complete warranty maintenance correctly and had me come back months later because it was “missed.” For a luxury dealership, I expected much better communication, honesty, and professionalism.

A week ago I leased a ‘26 Q3S. Over many years, owning Audi’s, I returned to Audi of Clearwater. The new Q3S have many upgrades, closer to my older Q5S model. As I have transitioned from Suburb to city driving, the slightly smaller implant is beneficial. A shout out to Colin McAllister (sales) and Chris Grow (financial) for making the buying process, transition, etc quick and easy. Thank you to the Audi Clearwater team!

Consistently first-rate service experience at Audi Clearwater. Service Manager, Mandy Walters, is the best in the business. She listens, communicates clearly, follows through with careful attention to details, and makes sure that everything is done as promised.

Steve Yeager was a great salesman combined with Ted they were able to make me a fantastic deal where we all came out happy