Reviews

42
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Brian Palmira

Dec 19, 2024

Cars.comCars.com

Worked with Junior and he was easy to work with. He was nice, attentive, and most importantly he listened to what I wanted and helped me get I to the car I have been wanting for a year now. I would gladly do business with him again.

Henrik

Nov 8, 2024

Cars.comCars.com

Thanks for good deal, support and patience while we found the best option for our family.

Mel

Oct 6, 2024

Cars.comCars.com

Ryan Boatwright is the best! Hes knowledgeable, friendly and honest. Thank you Ryan for your great customer service.

Terry

Aug 23, 2024

Cars.comCars.com

Micheal Phillips. You couldnt have been more than you were bro. I really appreciate this guy the smoothest transaction of purchasing a vehicle ever. He answered every single question. Made everything simple and kept everything a hundred. No hidden agendas whatsoever.if youre looking to purchase a vehicle trust go see Micheal at Capital Volvo!!!!!!

Duane

Aug 7, 2024

Cars.comCars.com

I have taken my car for repairs theres several times and they have always been outstanding very timely. Very courteous. Nick Torino is always been very helpful.

Anthuis

Jun 18, 2024

Cars.comCars.com

Michael Phillips was a pleasure to work with. Knowledgeable, professional and very helpful with our purchase. We highly recommend Michael and the team at Capital Volkswagen.

Alec

May 26, 2024

Cars.comCars.com

Michael Phillips from Capital Volkswagen was a great help in the purchasing process of my 2024 Golf R. He gave me time to look around before making the drive over and helped me get the best deal he could. 10/10 would recommend.

Mike M

Apr 3, 2024

Cars.comCars.com

Michael Phillips was a very easygoing salesperson. He was very attentive and made sure the transaction went smooth.

James P. Crowe

Feb 11, 2024

Cars.comCars.com

From start to finish, our experience in purchasing a new car from Capitaleurcars was excellent. We were greeted by the Sales Manager who introduced us to sales person Michael Phillips. Michael was personable, knowledgeable and very professional in guiding us through the five star purchase. The sales manager (Richard) and finance person (Janice) were both gracious and helpful during our purchasing experience. Our previous car buying experiences were stressful, however this purchase was fun and rewarding thanks to Michaels demeanor and caring attitude!

Ryan Johnson

Feb 1, 2024

Cars.comCars.com

Such a wonderful experience with Michael Phillips and Adam Kellypurchasing my 2024 Volkswagon Tiguan SE R-Line - thank you! We're now a VW-only family!

Renard Head

Jan 7, 2024

Cars.comCars.com

Bruce Boston

Dec 30, 2023

Cars.comCars.com

I'AM Thankful to God & The lord Jesus. Also I'AM Thankful for the General Manager. Also I'AM Thankful to Michael Phillips for His Service on Getting me the car.Good Work Michael Phillips.

Kathleen Jamis

Nov 29, 2023

Cars.comCars.com

Dustin Wheeler is a great service manager. He always gets the job done hes fast and friendly. Thank you Capital Eurocars Keep up the great service.

Ronald Davis

Nov 26, 2023

Cars.comCars.com

Such a great experience! Michael P was very knowledgeable and Janice was so pleasant to work with as well. We drove from Panama City and it was well worth it.

Anissa

Nov 18, 2023

Cars.comCars.com

Since I moved to Tallahassee, I have always had the absolute pleasure of working with Dustin Wheeler when getting my car serviced. He's super polite, thoroughly explains any issues and resolutions, leaves me with updates, gets my car fixed quickly, and just overall makes my car service experience incredibly pleasant. The facilities are also pretty nice for the rare occasion I actually stick around while my car is being looked at. Usually, I never care to write reviews however Dustin Wheeler has gone above and beyond with impeccable customer service for the three years I've been a customer at Capital Volkswagen.

Angela

Nov 18, 2023

Cars.comCars.com

Dustin Wheeler is very good at letting you know what is going on with your car. I really like that they clean you car before they return it to you.

Monica

Nov 5, 2023

Cars.comCars.com

Pros: prompt check-in, knowledgeable technicians, frequent updates, and no pressure. Dustin Wheeler did a great job explaining my service options and made relevant recommendations. Cons: 5 weeks- Length of time to schedule a service appointment.

Karla Duehring

Oct 10, 2023

Cars.comCars.com

Dustin Wheeler cares about the customer. He stays in contact and lets you know what is going on and the cost. He makes sure all is good.

Elaine Johnson

Sep 16, 2023

Cars.comCars.com

Placed phone call to Mr. Wheeler on 9/14k he returned my phone call the same day. Even though it was a simple service matter, I was treated like a queen. Mr. Wheeler is the epitome of excellent service and he cares.

Laverne Burns

Aug 17, 2023

Cars.comCars.com

I had been to a few dealerships before coming to Volkswagen. I really didnt expect to find anything. Michael Phillips came out to help and was great through the whole process. He was really low key and not pushy. I do not respond well to pushy. He was patient when I needed a few days for my husband to think things through. I really appreciated the attitudes of everyone we encountered at your dealership. Thank you

Desiree

Jun 30, 2023

Cars.comCars.com

The best service experience. Beyond helpful and friendly staff. Dustin Wheeler is always great help when needing my car serviced. No complaints. Very efficient. Highly recommend.

Lenny Marshall

Jun 30, 2023

Cars.comCars.com

Always great service by Dustin Wheeler and Capital Volkswagen. The service was explained to my satisfaction. I am glad to see the great great work.

Carolyn Johnson

Jun 22, 2023

Cars.comCars.com

Dustin Wheeler, Service Advisor provided, previous service detail on my last visit to the dealership, which detailed what services were needed. Also, updates were provided on my vehicle while being serviced, the atmosphere was great and the overall service was excellent.

Lee

Jun 2, 2023

Cars.comCars.com

Dustin Wheeler is very caring and kind person. He helped me to check my tire status carefully. Also her recommended reasonable price for my new tires.

John/Karen Raker

May 27, 2023

Cars.comCars.com

Customer service was great. Everyone who spoke with us were friendly and helpful. Michael Phillip's was our salesman and we were treated with respect and friendliness.

Eric

May 16, 2023

Cars.comCars.com

I worked in automotive service myself with General Motors for many years and I know the auto service business. Dustin Wheeler is a top tier service advisor and always gives me great service with an intuitive and caring manner. He is knowledgeable about his brand and does well navigating me through the logistics of ordering parts and scheduling service.

Emma Shelbaugh

Apr 29, 2023

Cars.comCars.com

Michael Phillips was an amazing salesman. He helped me the whole way through and made it very enjoyable. He proved to be very knowledgable about the cars on the lot and cars in general.

c

Apr 25, 2023

Cars.comCars.com

Once again our service advisor has taken the time to pleasantly and professionally provide options, alternatives, and costs for both. We have worked with Dustin who has just been terrific every time ... he is a talent when it comes to service and he has never shopped our vehicle ... ever ... not once. This dealership has been fair to us and we have dealt with difficult service issues including (at one point 3 years ago) an effective engine rebuild regard our diesel. Thanks Dustin, because we are grateful for you, your knowledge, your patience, and the talent that is you!

Mike

Dec 24, 2022

Cars.comCars.com

We just bought a car at Capital Volkswagon and we had a few simple repairs to get fixed. We brought the car in and Dustin Wheeler was our service advisor. He took in the car and the repairs were completed by 1:00 the same day and there was no charge. Great to see a dealer stand by their products and service. Great job by Dustin Wheeler and Capital volkswagon.

Dr. Lenny Marshall

Dec 8, 2022

Cars.comCars.com

Always great service from Dustin Wheeler. He defines how people should really be treated across ALL racial lines. As an African American male I have noticed that the same treatment he gives other races is the same treatment he gives me. He treats all with respect, honesty and compassion which is rarely seen these days. I highly recommend that he be elevated in the company to serve as a role model to others coming in to this type of business.

John R.

Dec 8, 2022

Cars.comCars.com

Dustin Wheeler came through for me when I needed to get my vehicle into the service department for an issue with warning lights. Dustin followed up with me in a timely manner, and my car was taken care of with no worries or concerns! Thank you Dustin!

Matt Rogers

Nov 21, 2022

Cars.comCars.com

Dustin did a great job taking care of my vehicle and getting it up to par. I would definitely go there again! Dustin did an amazing just b.

Charles Stephens

Nov 19, 2022

Cars.comCars.com

Dustin Wheeler was just great in his presentation and handling our service request. Will be sure to ask for him on all future service appointments.

Kristy P

Oct 26, 2022

Cars.comCars.com

Nick Tinaro was straight honest about the time frame to get my daughters Audi repaired. He communicated clearly and it is running like a champ now. I know they are busy there. Busy everywhere. But it was a profession job done right. Thanks Nick!

Whitney Gobiel

Apr 28, 2022

Cars.comCars.com

Do not take your car to be serviced here. This is a sham of a business and the customer service is even worse. Not sure if it was because I am a young woman, but I received little to no communication while my car sat in their lot for two weeks, when all I needed was a new key (security lockout problems with old fob). Will rip you off as well. Was told I needed a whole new tire because of a nail in it, pulled the screw out and it hadnt even punctured the tire- was just sitting atop it. Absolutely blown away by my experience here.

Darelene Johnson

Dec 16, 2014

Cars.comCars.com

Thank you Ryan Boatwright for explaining my service plan in such detail. I will remember u forever. I appreciated the shuttle driver for his kind and friendlyconversation

DesertgenaBug

Dec 5, 2014

Cars.comCars.com

I picked up my new Beetle yesterday, but was surprised by an indicator light. I panicked and called the dealership. They took care of me immediately. Itwas only an oil reservoir cap that wasn't well tightened (thank goodness!!!). Dustin Wheeler explained everything to me and assured me that all was well. He even stated that he would trust my car being driven by his wife! (Nice touch!). Although my issue was not a major one, I would recommend the service department for their friendliness, level of courtesy, and overall quality of work. I'll keep you posted after my first scheduled service visit. Time to enjoy the newest addition to our family!

VeRona W.

Dec 3, 2014

Cars.comCars.com

I took my car in due to wager somehow draining underneath the back seat on the drivers side. It started off as a small circular spot on the middle of theseat. I noticed it didn't occur until after we had this heavy rain for an entire week. The more it rained, the larger the water spot. I took my car in and somehow water had seeped in underneath the seat. Dustin Wheeler assisted me and made sure my car was examined thoroughly before I picked the car up. Although no leaks could be found at the time, he encouraged me to bring the car back in the minute I notice this again. He was very helpful and I really appreciate his understanding, patience, and keeping me informed every step of the way.

Audi owner

Dec 2, 2014

Cars.comCars.com

Ryan Boatwright did a great job on customer service and keeping me apprised of the progress of the vehicle. In addition the driver of the service van wasvery nice. great service in all areas

Lorence

Nov 23, 2014

Cars.comCars.com

I had a great experience at Capital Volkswagen. I would like to thank the entire service department for providing me with outstanding costumer serviceand Ryan Boatwright for not only fitting me in to his tight schedule but making sure my car was in perfect condition before I drove off the lot.

JanetG123

Nov 16, 2014

Cars.comCars.com

My service tech was Ryan Boatwright. He was my initial phone contact and he met me in person, addressing me by name when I pulled in for service. No 20questions to repeat, he simply arranged for my ride and pick up and off I went. It was amazing and they did a great job. Here is the other thing---he honored audi coupons that were sent to me from another audi dealer! I have no reservations about this Dealer and feel 100% confident in them. Ryan is a huge asset and the dealership is so comfortable if you have to wait. They provide drinks and snacks---how nice is that?

Jason Black

Nov 15, 2014

Cars.comCars.com

It is always great to have to bring my car into Capital Eurocars. Dustin Wheeler always takes care of me, is friendly, efficient, and does a great jobmaking sure I understand all that is being done. I have never been this satisfied with car service in my life, and I am SOLD on Eurocars for ALL my future car needs.

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