Reviews

33
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Tori Walker Boyett

Oct 3, 2026

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We had a fantastic experience buying our VW Tiguan from Capital Volkswagen. We highly recommend them if you are looking for a new vehicle.

Pamela Ellison

Nov 15, 2024

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Moved from Leesburg Fl Volkswagen (hate change) I have not been impressed with capital VW. However I met Victor Whatly and was greeted like he sold me my car 10 years ago. What a wonderful man. Very polite and knowledgeable. As long as he is here I will continue to bring my car here. This man puts you at ease. Thank you capital for employing such a caring person. Pamela

Linda Anne Yalowiec

Jul 23, 2024

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I’d like to recommend Brad Snyder at Capital Euro Cars. He is helpful, professional and knowledgeable. It was a pleasant experience working with him in purchasing my VW Taos.

Carla Neal Bush

Apr 9, 2024

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Recently I had the pleasure of entrusting my vehicle to Capitol Volkswagen for repair with Victor Whaley and I must say, I am thoroughly impressed with the outcome. From start to finish, the experience was seamless and professional. His customer service exceeded my expectations. He was courteous, knowledgeable, and genuinely concerned about addressing my concerns. He took the time to explain the repair process and provided regular updates on the progress, which instilled confidence in his workmanship. I wouldn't hesitate to recommend them to anyone in need of vehicle repairs.

Brenda Taylor Mitchell

Mar 20, 2024

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Always great service to my 2016 VW. Dustin Wheeler is always thorough and detail oriented when it concerns my Beetle. Thank you very much, Dustin!

Brenda Taylor Mitchell

Mar 20, 2024

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Always great service to my 2016 VW. Dustin Wheeler is always thorough and detail oriented when it concerns my Beetle. Thank you very much, Dustin!

Nikki Spencer

Jun 21, 2023

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Aubrey Keith was a rock star. My wife and I were there for 6 hours, and she constantly made sure that we were good, if we needed anything. She was very helpful in choosing the best road to go: finance or lease. She was just amazing. I had never dealt with VW before and it was a very pleasant experience...minus the 6 hours it took to get the car haha

Tracie Crawshaw

Apr 15, 2023

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Absolute professionalism across the board! Adam Kelly handle our purchase exactly as we wanted: transparent and efficiently without wasted time sitting around waiting. We will purchase there again!

Anonymous

Feb 5, 2023

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Dustin Wheeler was, as always, efficient, knowledgeable and helpful.

Doc Singh

Feb 5, 2023

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Dustin Wheeler was, as always, efficient, knowledgeable and helpful.

DaVinci Metcalf

Dec 27, 2022

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Good service. They were courteous, fixed my car's problems, picked me up at my home.

Amanda Christine

Oct 26, 2020

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Michael Felton is simply the best salesman out there. He is kind, approachable, and extremely knowledgeable. As a woman going into a dealership alone, I worried I’d encounter a pushy salesman. Michael was great. He listened to my very specific requests and helped me to find my perfect car in my budget. I never felt pressured, and he was always patient with my many questions. I have bought 2 cars from him and am already planning on a third. HIGHLY recommend working with Michael!

Hayley Suber Provenzano

Oct 26, 2020

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Michael Felton sold me my first Jetta in 2009 & I bought another one from him in 2017. He is hands down the nicest person I have ever met. He answered all of my questions & made sure I was happy every step of the way.

CliffandDebbie Waldrep

Oct 10, 2019

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Great experience today! Waiting area very comfortable and accommodating!

Jose Armando

Apr 21, 2018

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Been looking for a place to find a car and having trouble until I ran into you guys. So thankful for the help of Jacob Breter.

Neil Carper

Apr 21, 2018

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Nice cars, great people, fantastic car buying experience

Christian Arroyo

Apr 21, 2018

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Michael Timoteo

Apr 21, 2018

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Jon Burnette

Apr 21, 2018

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Frank J. Marin

Apr 21, 2018

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I had a couple of questions in regards to my current lease. A fine young man was willing to give me advice and provide me with enough information to convince me that it was time for a new vehicle. Will definitely stop by soon and hopefully get an awesome deal on a great VW!

Josh Benjamin

Apr 21, 2018

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This place is great! Customer service goes above and beyond. I would recommend it to anyone!

Ford Brodeur

Apr 21, 2018

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I am not originally from Tallahassee, but Capital Volkswagen reminded me of the customer service that I would receive back in Jacksonville. I'd definitely would like to recommend this place in need of great service and timely auto repair !

Trey Fitzgerald

Apr 21, 2018

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Not a huge VW fan but the prices here made me stop in, the customer service made me stay, and the flexibility of my lease will make me come back again for my next car.

Kevin DiMatteo

Apr 21, 2018

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The customer service is second to none. Absolutely recommend this dealership to anyone venturing into the car buying process.

Alex Clayton

Apr 21, 2018

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Capital Volkswagen made me feel at home. If you need a new car, this is the place! Customer service exceeded my expectations.

Trent Herzog

Apr 21, 2018

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Great customer service!!! Would definitely recommend to a friend.

Michael Themides

Apr 21, 2018

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Alec Silverman

Apr 20, 2018

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Luis Richard

Apr 20, 2018

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Just got my new car to start my senior year in college. Great customer service and attention. They gave me a crazy deal on it. Would recommend to family.

Fiona Annett

Nov 3, 2017

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Joe, in service, went above and beyond to ensure my car was taken care of. After having a previous negative experience at a different Volkswagen Dealership, I was highly satisfied with the work and dedication that I received here. Everything from the front desk, to the transportation service and the entire service department were all extremely pleasant and I will continue to bring my VW here.

Jacob O'Donnell

Sep 27, 2017

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THIS IS A BLAST TOWARD MANAGEMENT! Get this, I went in to purchase an almost $18,000 car and gave them all my information to take a deposit so I could get financing in order, take the car home (I took the car home overnight), and figure out if it was going to be option for me. I brought the car back the next morning, looked at one more potential car that was cheaper just to cover all my bases, the car 2nd car wasn’t what I wanted and I ruled out. I told Neil (the used car manager) to run my deposit (again) then told them before I left that I would intend on getting the car. I left because I had to go work, before leaving I told them I would be back to buy the car later that evening or FIRST thing in the morning. Now....get this....I get a call about an hour later to have them tell me they SOLD THE CAR! But wait it gets better, they sold it to another customer that was a friend of the manager! Even though I was front in line and literally took it home the night before. They then told me that I never said I wanted the car and that they didn’t ever run my card to take the deposit; meanwhile I gave them my info and permission to do so 24 hours before that. They stated I needed to sign a document inorder to take a deposit, I was never given that form to sign. I then told the manager how this is such “bad business” that they were providing and then he has the audacity to tell me that it wasn’t. Very unprofessional, why bother offer a deposit opportunity and then not honor it. They just wanted to hook up the managers friend who was in line behind me. VERY UNETHICAL, NOT TRUSTWORTHY, 0/10, will never step foot back on that dealerships property. Do yourself a favor and don’t go here.

Kevin W Crystal

Jul 20, 2017

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John McBride

Dec 31, 2013

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Beyond pleased with the service department and Dustin Wheeler.

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