Reviews
2294griselvgd
Sep 10, 2026
DealerRaterThank you, John S. for the excellent customer service. He's very accommodating and available when I need service on my Acura ILX. Keeping me up to date with my car's maintenance. Making sure I'm safe on the road. I have had nothing but a great experience. Thanks, for being you.😉 Employees Worked With: John Shaw
acura333
Sep 1, 2026
DealerRaterJohn Shaw continues to provide excellent and professional customer service. His willingness to assist is extraordinary. CLB Employees Worked With: John Shaw
hunthaven
Sep 1, 2026
DealerRaterI have leased three cars from Crown Acura, and each time was a great experience. MIlissa Grimsley went above and beyond, making the experience smooth and enjoyable. I’m sure I’ll be back again when this lease is up! Thanks, Milissa! Loved the video you made for me! Employees Worked With: Milissa Grimsley
marketpromark
Aug 25, 2026
DealerRaterI’m an auto-aftermarket business consultant - a lifelong car guy who has owned nearly 60 vehicles. I’ve spent a lifetime in and around automobile dealerships, so I’ve seen the good, the bad, and the ugly. Of all my vehicles, I've never owned an Acura, and last year I made a deal with Crown Acura’s General Sales Manager Sophie Morris and her team for a 2025 RDX. Over the past year, I’ve had several opportunities to interact with this dealership and observe Acura General Manager Sophie at work. What impresses me most is that she is constantly looking and listening for ways to make the dealership run smoother, more efficiently, and ultimately better for the customer. Sophie is proactive. She pays attention, recognizes problems and opportunities, and looks for ways to improve things rather than simply walking past them. That is what good management is all about. Acura of Clearwater is fortunate to have Sophie Morris in a leadership position. After nearly 60 vehicles and more dealership experiences than I can count, I don’t give praise like this lightly. Sophie Morris has earned it. Mark / Clearwater, Florida Employees Worked With: Sophie Morris, Bart Bartley
Bruce
Aug 24, 2026
DealerRaterJohn Shaw has excellent customer service skills and communication . He is honest and really cares about you . Employees Worked With: John Shaw
Bnichip1
Aug 23, 2026
DealerRaterEasy to purchase . We told Chris what we were looking for with price and he delivered. It was easy. Employees Worked With: Chris Duncanson
Mohsin
Aug 20, 2026
DealerRaterI have been working with Gillian Barnes at Crown Acura Clearwater for a very long time, and she consistently sets the standard for exceptional customer care. Gillian is unfailingly friendly, respectful, and responsive whenever I reach out. No matter what I need, she comes through for me every single time with complete professionalism and dedication. If you want a seamless experience with someone you can genuinely trust, ask for Gillian. Highly recommended! Employees Worked With: Chris Duncanson, Gillian Barnes
christina5505
Aug 18, 2026
DealerRaterChris was great to work with in helping us get the perfect SUV for our son. Employees Worked With: Chris Duncanson, Jay Rudio
averyenlow13
Aug 14, 2026
DealerRaterEveryone was very kind at this dealership. Mike Patton was very helpful throughout the whole process. Thank you! Employees Worked With: Mike Patton
ctempler62
Jul 30, 2026
DealerRaterExcellent place, very fast service and John Shaw is outstandingly knowledgeable and helpful , he goes out goes out of his way to help
tgdspike
Jul 20, 2026
DealerRaterThis was my second purchase with Crown Acura. They make purchasing a car a pleasant experience, zero pressure. I am a big person on eye contact and acknowledgement, everyone was pleasant and made sure I was being helped. I don't usually do reviews but after two times of being totally satisfied with the cars and experience, I needed to let them know what a satisfying experience I had with their team. Employees Worked With: Sophie Morris, Gillian Barnes
rreavis
Jul 19, 2026
DealerRaterTony provided great customer service. Awesome work! I am very satisfied with the car purchasing experience. Employees Worked With: Anthony O'Donnell
karen.whitehurst3
Jun 24, 2026
DealerRaterAwesome dealership, knowledgeable sales and service. I have been a customer for 22 years and counting! Employees Worked With: John Shaw
Daniel Feliciano
Jun 21, 2026
DealerRaterJohn Shaw and the Crown Acura service team are the best! Second to none in quality service, customer service and trustworthiness. I recommend them to all my friends and family out there. Employees Worked With: John Shaw
Janette
Jun 16, 2026
DealerRaterJohn Shaw is excellent, customer service was superb and he offered solutions and results l! Employees Worked With: John Shaw, Christopher Renaud
Bbiggss22
Jun 9, 2026
DealerRaterJohn L took very good care of me and went the extra mile to make everything right.
Rechelle Garcia
Jun 7, 2026
DealerRaterAlways a great experience and John is very customer focused and always provides exceptional service. Is thorough and explains all services needed. I waited and everything was done quickly. Thank you!
Heisey.jb
May 28, 2026
DealerRaterJohn Shaw takes customer service to another level. Make sure to reach out to him for all of your service needs. 10/10 would recommend for new/used cars, service, advice, etc.
Heisey.jb
May 27, 2026
DealerRaterJohn Shaw takes customer service to another level. Make sure to reach out to him for all of your service needs. 10/10 would recommend for new/used cars, service, advice, etc.
fredturtle46
May 26, 2026
DealerRaterI have had the pleasure of working with Gillian on my leasing of our past and present vehicle. She listens to what your needs are and directs you to the best option for your needs. She is without a doubt one of the best salesperson I have had the pleasure of working with.
fredturtle46
May 25, 2026
DealerRaterI have had the pleasure of working with Gillian on my leasing of our past and present vehicle. She listens to what your needs are and directs you to the best option for your needs. She is without a doubt one of the best salesperson I have had the pleasure of working with.
Arash.tamaddon
May 19, 2026
DealerRaterLogan is great and professional i love working with him. Recommend him to all and everyone.
Arash.tamaddon
May 18, 2026
DealerRaterLogan is great and professional i love working with him. Recommend him to all and everyone.
Bridgesscott905
May 17, 2026
DealerRaterAnthony 0donnell and Mike Patton made the leasing process so easy and convenient . Very friendly, professional and knowledgeable .
Bridgesscott905
May 16, 2026
DealerRaterAnthony 0’donnell and Mike Patton made the leasing process so easy and convenient . Very friendly, professional and knowledgeable .
Kim
May 16, 2026
DealerRaterMike and John were great! Everything was fast and easy, came in there with a plan and they delivered.
Kim
May 15, 2026
DealerRaterMike and John were great! Everything was fast and easy, came in there with a plan and they delivered.
Daugerh
May 8, 2026
DealerRaterExcellent work and experience with this dealership. We highly recommend it. Thank you for everything.
Daugerh
May 7, 2026
DealerRaterExcellent work and experience with this dealership. We highly recommend it. Thank you for everything.
Daniel Feliciano
May 1, 2026
DealerRaterJohn Shaw and the Crown Acura service team is outstanding and provides top tier first class service. We recommend John and Crown to all our friends and family for all their service needs!
Daniel Feliciano
Apr 30, 2026
DealerRaterJohn Shaw and the Crown Acura service team is outstanding and provides top tier first class service. We recommend John and Crown to all our friends and family for all their service needs!
AllisonMC2
Apr 29, 2026
DealerRaterJohn took great care of me and my vehicle today! Hes honest, funny and detail oriented.
AllisonMC2
Apr 28, 2026
DealerRaterJohn took great care of me and my vehicle today! He’s honest, funny and detail oriented.
GullaMan
Apr 17, 2026
DealerRaterAs always, John Shaw has provided above and beyond service for me and my car. My Acura is 14 years old and runs and looks as if it's new. You can trust that John and Crown Acura will provide you great, needed service and fair pricing.
GullaMan
Apr 16, 2026
DealerRaterAs always, John Shaw has provided above and beyond service for me and my car. My Acura is 14 years old and runs and looks as if it's new. You can trust that John and Crown Acura will provide you great, needed service and fair pricing.
Shelaine G.
Apr 13, 2026
DealerRaterI always receive great service at Crown Acura. John Shaw is a knowledgeable and trusted service provider. Today when I was picking up a rear wiper arm replacement he made sure it was installed properly. His 5 minutes saved me a headache trying to do it myself.
Shelaine G.
Apr 12, 2026
DealerRaterI always receive great service at Crown Acura. John Shaw is a knowledgeable and trusted service provider. Today when I was picking up a rear wiper arm replacement he made sure it was installed properly. His 5 minutes saved me a headache trying to do it myself.
bill.zimmer.830
Apr 4, 2026
DealerRaterJohn "JD" Duenskie was an absolute pleasure to work with when we were looking to trade in our 2019 ILX on a 2026 ADX. He made the whole process very easy for us without using any "pressure techniques", which we really appreciated. This was our second vehicle purchase from Crown Acura, and we would certainly go back again if the need arises. Shout out also to Jay Rudio for making the financing portion painless.
bill.zimmer.830
Apr 3, 2026
DealerRaterJohn "JD" Duenskie was an absolute pleasure to work with when we were looking to trade in our 2019 ILX on a 2026 ADX. He made the whole process very easy for us without using any "pressure techniques", which we really appreciated. This was our second vehicle purchase from Crown Acura, and we would certainly go back again if the need arises. Shout out also to Jay Rudio for making the financing portion painless.
Jules
Apr 3, 2026
DealerRaterI moved to Florida in 2024 and I needed to get some maintenance done on my 2018 Acura RDX. I found Crown Acura in Clearwater Florida. I can say Ive been never disappointed with their service and professionalism. Id like to give a shout out to John Shaw who was my advisor for his professionalism and knowledge.
Jules
Apr 2, 2026
DealerRaterI moved to Florida in 2024 and I needed to get some maintenance done on my 2018 Acura RDX. I found Crown Acura in Clearwater Florida. I can say I’ve been never disappointed with their service and professionalism. I’d like to give a shout out to John Shaw who was my advisor for his professionalism and knowledge.
karen.whitehurst3
Mar 26, 2026
DealerRaterGillian is professional, knowledgeable, kind, and an excellent sales person who cares about meeting the needs of her customers.
karen.whitehurst3
Mar 25, 2026
DealerRaterGillian is professional, knowledgeable, kind, and an excellent sales person who cares about meeting the needs of her customers.
Daniel Feliciano
Mar 19, 2026
DealerRaterJohn Shaw at Crown Acura provided outstanding service from start to finish, demonstrating professionalism, transparency, and genuine care for my needs. He made the entire process smooth and stress-free, taking the time to answer all my questions without any pressure. I highly recommend John to anyone looking for a knowledgeable and trustworthy automotive professional.
Daniel Feliciano
Mar 18, 2026
DealerRaterJohn Shaw at Crown Acura provided outstanding service from start to finish, demonstrating professionalism, transparency, and genuine care for my needs. He made the entire process smooth and stress-free, taking the time to answer all my questions without any pressure. I highly recommend John to anyone looking for a knowledgeable and trustworthy automotive professional.
Stacy.Shawn11
Feb 21, 2026
DealerRaterWonderful Experience! John was very friendly and super helpful. Made me feel completely at ease through the process. Super knowledgeable when it came to any questions I had.
Stacy.Shawn11
Feb 20, 2026
DealerRaterWonderful Experience! John was very friendly and super helpful. Made me feel completely at ease through the process. Super knowledgeable when it came to any questions I had.
Jhuenke
Feb 17, 2026
DealerRaterJohn Shaw is the most professional service manager I have ever worked with. We are 9 years strong and he has always given me the most appropriate guidance on service issues and service opportunities, never pushy! I fully trust John with my Acura which I plan on handing down to my grandson! Its a winner!
Jhuenke
Feb 16, 2026
DealerRaterJohn Shaw is the most professional service manager I have ever worked with. We are 9 years strong and he has always given me the most appropriate guidance on service issues and service opportunities, never pushy! I fully trust John with my Acura which I plan on handing down to my grandson! It’s a winner!
Wynn.Poe
Feb 12, 2026
DealerRaterWorked with Mike Patton on a new car. He was detailed, quick to reply and overall great to work with! 10/10 experience with Mike at Crown Acura.