Sara L.
Oct 16, 2021
Enver Bekric: The Man is a Mensch I recently had the need to purchase a tow vehicle for a small RV trailer. I called my service coordinator at Crown Honda, Michele Dessert, whose opinion and expertise I have come to trust and respect over the course of the last 15 years. Michelle did not hesitate to recommend I get in touch with Enver Bekric who she described in glowing terms. Although I had some requirements and challenges that could have made this purchase difficult, Enver was thoughtful and accommodating and found ways to help us through it. He even stayed late, after the dealership closed, to answer any questions that I had. There was not even the slightest hint of sales pressure. Enver has obviously spent a considerable amount of time studying the Honda inventory and is very knowledgeable about the specifics of each vehicle. He carefully considers the needs of his customers and does his best to match them up with exactly the right car or truck. The purchase of my new vehicle was seamless because of Envers help and consideration. I am usually reluctant to make recommendations, but if you are in need of a new vehicle I highly recommend you go talk to Enver Bekric at Crown Honda.
Jake B.
Oct 15, 2021
Walter K.
Sep 16, 2021
Enver is the best. Just bought ny 3rd Honda from him and is level of service and kindness is above anyone's expectations. His follow up is wonderful.He is a true pro. Walt Kipp
Robyn A.
May 27, 2020
This was my first time buying a brand new car. Thomas Teel did a fabulous job informing me of all of my options. He was very patient with me and very professional. Troy Young was also very kind and helpful. Everyone that I worked with Was professional and genuinely seem to have my best interest at heart. I would recommend these guys over and over. From sales to finance and even the detailers, this place is top notch.
Marisol S.
May 4, 2020
lucjan b.
May 3, 2020
Enver Bekric is the best! We bought a 2019 Honda Pilot and he help us with everything. We did not have to go to the dealership at all. Very patiently explained how everything work in the car and spend a lot of time answering our questions. This was a second time we were lucky to have Enver help us with purchase of the new car. We not only got a new car, we also got a new friend. Thank you Enver!
William K.
Jan 5, 2020
My family and I have been a customer of Crown for 25+ years. That being said, my most recent experience has been anything but pleasant! We sat down and negotiated for several hours on 2 different vehicles. A Honda Odyssey EX and a Pilot Elite. We decided to go home and sleep on it in an effort to decide which vehicle we wanted more. We decided to go with the Pilot. We headed back down to the dealership on Sunday afternoon to complete the deal. This is where things start to get messy! As we were starting the process of signing the the papers on the Pilot, a sales manager took me into a closed door office. He proceeded to tell me that they could not honor the deal that they had given to me IN WRITING because the sales manager from the previous day (Justin) had screwed something up with the numbers. I was told that we could still take the vehicle home with us and that he would speak with the GM the next day about finding a way to make the deal work. I was told that he couldn't guarantee that the deal would go through, but also that he hadn't never seen the GM not make a deal happen. So, our fingers were crossed. The next day, I receive a call from the original Sales Manager (Justin). He informed me that there was just no way that we could get the vehicle for the price that they had quoted us. He seemed genuinely apologetic, but nevertheless, we were unable to obtain the vehicle for the price that we had been promised. We ended up getting an Odyssey for a good deal, but this whole situation left a VERY bad taste in our mouth with Crown. My family and I have leased/purchased a new car every few years from Crown since the mid 90's. Very disappointed that customer loyalty has such little value to them. For what it's worth, the salesman (Hugo Gonzalez) was fantastic. The poor guy was just stuck in the middle.
Ana C.
Dec 13, 2019
Veronica M.
Nov 29, 2019
Hugo Gonzalez made my purchase stress free and made sure the vehicle was perfect before letting me drive off the lot. I would recommend Crown Honda to everyone that is shopping for a vehicle and make sure they ask for Hugo.
Leslie K.
Nov 24, 2019
Excellent salesman 5 star rating top ratings for Enver Beckric The salesman was efficient and knowledgeable.
Sal R.
Aug 22, 2019
Frank Lovett was amazing. The day my baby girl was released from the hospital, I went out to find a car. I wanted a safe car to drive her home in and the day before, my ac in my old car had just quit. First place I went was Crown Honda and Frank helped me find a car suited for the most Important car ride of my life. Thank you to Crown Honda and Frank Lovett for helping me get my first baby girl home safely.
Elaine L.
Aug 6, 2019
Enver Bekric worked tirelessly over several days in order to help me find the perfect car! His dedication, intelligence and professionalism are without a doubt the standard barer for this dealership. He made every aspect of my car purchase enjoyable and took a personal interest in my satisfaction with my beautiful new red car!! Enver truly went out of his way to make this a comfortable experience!
Terry Z.
Jul 11, 2019
I cannot express adequately how wonderful our experience was at Crown Honda. Joe Guercio was the best salesman we've worked with in a long time. He was so nice and friendly and had just the best personality and he did such a wonderful job. He called when he said he would call and followed through 100% on everything he committed to doing. We were not pressured in any way and were given the courtesy of making our own decision and the deal they gave us was incredible. We loved Joe and Troy and look forward to a long relationship in the future. They are awesome and Crown is awesome.
Mary O.
Jan 26, 2019
Jackie D.
Mar 1, 2017
Michele dessert is wonderful! I have been dealing with her for many many years!!!!! I have full confidence in her knowledge of Hondas!!!
Steve P.
Feb 28, 2017
Wanted to thank Michele Dessert for her continued support. She has been my service advisor for over 10 years and always takes good care of me.
Michael L.
Feb 5, 2017
hey. My name is Michael Lane. I just recently purchased a vehicle from Crown Honda. My experienced in dealing with them as well as Mr. Frank Lovett was top Notched. Mr. Lovett made my buying experience very simple and hassle free. I highly recommend that if you're considering purchasing a pre-owned or newer vehicle to definitely consider buying your next vehicle from Crown Honda, Pinellas Park.
Lisa P.
Feb 4, 2017
I just purchased a 2017 CRV this weekend from Crown. The best car buying experience ever! Big thanks to Gene Nigro, Michael Sayles and Jay. Thank you so very much! Crown Honda Rocks!
Mary Sharon S.
Feb 3, 2017
I recently had my Honda CRZ serviced at Crown Honda. Michelle Dessert was my service advisor. She is very knowledgeable and efficient. I am very concerned about safety, and I feel the advice she gave me was definitely in my best interest. Thanks Michelle!
Ashley S.
Jan 26, 2017
I bought my car from crown - certified preowned Honda accord. I love it. Reluctantly I purchased the extended warranty not thinking that I would ever need to use it. I ended up having a couple of minor problems with my Honda, and MICHELE DESSERT The assistant service manager went above and beyond for me. She is so knowledgeable, with a heart of gold. I usually have a hard time trusting any time it has to do with repairs, but she definitely put me at ease. I got a promotion with my job so I'm actually moving to a different state knowing that Michele won't be the one to fix my car anymore is such a bummer. I hope that, as an employer, you realize how lucky you are to have her :) :)
wayne r.
Jan 12, 2017
My Wife and I just Purchased another Honda Accord from our sales rep Sejad Gurdic / this is our 6th Honda from Crown and they always make us feel very welcomed! We have a car dealership for life! Professional and always the best prices.
susan a.
Jan 10, 2017
Michelle Dessert in the service department is a great person to work with and I like having a female take care of my car -- car stuff can be intimidating for an old lady and she seems to care that my stuff gets done on time and efficiently
Kh?u Nguy?n G.
Jan 2, 2017
I have just bought a Honda Civic Coupe EX-T here and I am very pleased by the way the saleperson served me and my family. My saleperson was Enver Bekric. At first I am looking for a CR-Z but it is out of stock, we were going to look for it in the other Crown. However, Bekric was a very nice guy and he made us feel very comfortable. My mother like him, I am like the Civic coupe, and we try to go to a deal. He is really try to sale us the car with the prices satisfying both the crown and us. Now I have my first car, I really like it, and if sometime, in the future, I want another Honda car, I maybe come back there and looking for him ??. Thanks.
Sue A.
Dec 31, 2016
Hugo Gonzalez provided exceptional customer service throughout the selection process and my recent purchase of my Honda CRV Ex-L. His genuine and considerate nature made the purchase process seamless, ensuring all my questions were answered. He demonstrated his knowledge and experience providing details of the operation, highlighting the benefits of the CRV including all of the new technology features. I highly recommend contacting Hugo to assist you with any future auto searches and purchases.
Nancy J.
Dec 2, 2016
Michelle Dessert always makes sure my service is excellent. Crown Honda is the only place Only one thing detracted from my experience this last time - whoever did the car wash apparently chose not to do his best. The car was cleaner, but sloppy. One window was missed, there were dirty water streaks down the back and the driver's side floor wasn't vacuumed.
Sandra D.
Dec 1, 2016
I leased a 2016 CR-V Honda on November 13th from Crown Honda in Pinellas Park. My salesman was Frank Lovette. Frank was most accommodating and knowledgeable on all the details of the leasing process. Frank also gave me a good lesson on how to operate all the bells and whistles. I would not hesitate to recommend Frank to anybody and since I have a full maintenance contract, will be returning to Crown Honda periodically. Sandra Davenport
Leslie D.
Nov 22, 2016
Michelle Dessert is an awesome Service Rep. She is so knowledgeable and always puts her customers first! It is a pleasure to go to Crown for all my Service needs. Thanks Michelle!!
mary w.
Nov 14, 2016
Had a great experience at Crown Honda, thanks to Frank Lovett for selling me a great Civic. Had 225,000 miles on my last one and could not buy a better car. Frank made it easy. He was professional and knowledgeable. Love my Honda.
Marfreeia C.
Nov 6, 2016
Randy Stiles always takes care of my needs - no matter how perplexing! I appreciate the shuttle service and courtesy extended by the entire Crown Honda team!
Marion R.
Oct 31, 2016
Michele Dessert followed-thru again for the Crown Honda folks to make sure that my 2016 Honda Odyssey got the service that it needed. All is always well with their service.
constantin s.
Oct 13, 2016
Sejad Gurdic in sales along with finance and service departments are part of a 5 STAR TEAM which I want to thank for a great service over the years in selling and servicing Hondas. Just purchased another Ridgeline from Crown Honda. Thank You from happy customers. Ann and Constantin Stefan
Cynthia T. Y.
Oct 12, 2016
Enver Benric is the best Honda salesman with Crown Honda. He knows how to work well with his customers and works well with your individual needs in purchasing a good vehicle.
Betty J G.
Oct 11, 2016
Purchased a lease 2016 Honda Civic from Crown Honda, us Hwy 19 N. Pinellas Pk. Sales rep, Paul Velardi was very knowledgable, professional & made the purchase an easy, comfortable experience. This is my first lease purchase with Paul, but I have also had the same with leasing through Crown Honda with several vehicles. I would highly recommend him to everyone. He also helped me with a few questions re car later. I certainly will deal with him in the future. Also, Michelle Desert always took care of my maintenance in the past 18 yrs, she is so efficient!! Honda's the best for leasing & service. Jane Barkey (. Gerulski)
Melania G.
Oct 4, 2016
A week ago I had my car serviced and i received a great, friendly and fast service thanks to Michelle Dessert :)
RICHARD P.
Oct 3, 2016
On Oct. 3rd, I had my pilot serviced and my rep. is Michelle Dessert. She really knows her job. It is a pleasure dealing with her. I hope to continue having her for my service rep. She is the (Best) on the (West) coast of Florida ! Sincerely, Rich Perry Seminole, Fl
jerry h.
Oct 1, 2016
Over the last 20 years I have been taking my Honda cars to Crown for service.That amounts to at least 100 visits almost all of which were for routine maintenance.This last time,however, was for a noise emanating from under the car.Michele Dessert, who has been my Advisor for the entire 20 years,got me in right away and had a technician examine the car immediately.It turned out to be a loose heat shield on the exhaust system[I thought they were only used on spacecraft].The entire process was completed in minutes at 0 cost. Thank you Michele.
Carol S.
Sep 29, 2016
I received a great deal on my Honda CRV when I purchased it at Crown Honda. Since then, I have all of my service done here. I am always treated with courtesy and respect. My last service visit, with Randy Stiles, was no exception. I would not hesitate to recommend Crown Honda for sales or service.
Marie H.
Sep 28, 2016
After being loyal to a well known Hyundai dealership, I decided to buy a Honda and chose the dealership closest to my work - mostly for convenience. I have been very pleasantly surprised by my car buying experience at Crown. Enver Bekric it's not only a nice and honest human being with a fascinating personal story to tell, he made sure the entire process went smoothly. I highly recommend dealing with him and this dealership. I am now totally a Honda fan.
Ann S.
Sep 15, 2016
What an extremely pleasant, professional, knowledgeable employee we had the pleasure of dealing with on our recent visit to Honda. I hasten to add we've always had excellent service from everyone at Crown Honda and Daimara Morrill was no exception. She was kind and very patient with us when we asked her questions..... and always with a smile. I was so happy she could fit us in for an unscheduled one hour service on our Fit. Thank you Daimara, Regards, Ann Shah.
Dawn S.
Sep 14, 2016
I have purchased two cars from Crown Honda. Frank has always worked well with me. I highly recommend Crown Honda. Dawn Starkey
Angeline P.
Sep 6, 2016
Michelle Dessert, Assistant Service Manager, is really helpful. She listens to client concerns or schedule restrictions of the individual and takes action to assure Crown Honda meets or exceeds expectations! A great dealership with incredible staff.
Carol M.
Aug 23, 2016
Michelle Dessert was a wonderful person to deal with. I called her numerous times to check on my vehicle, and she always returned my calls and was very pleasant and knowledgeable. She is a KEEPER.
Galen W.
Aug 17, 2016
The sales guy Enver was just a great guy, everything was smooth and the CR-V I purchased was a great deal (lower than blue book listings). The finance manager did a great job as well. Enver definitely went the extra mile, even helping me drive my other car home since I wasn't trading in. Explained the features well during the test drive as well. Couldn't ask for more.
Diana K.
Aug 16, 2016
I would like to thank Michelle Dessert for her attention and action to resolve my cross tour issue with the passenger airbag replacement. I always use Crown Honda in Pinellas Park for my car service. Thanks Michelle for always making me feel as if my car problems are important and you have always kept me informed about my service while I have had to wait in the dealership waiting room. Great job with customer satisfaction.
Shahab S.
Aug 16, 2016
Randy Stiles at Crown Honda assisted us in our CR-V air bag recall. Randy handled our specific recall with utmost professionalism. His attention to serving us in a timely manner was much appreciated. While at his desk, we also noticed his attention to organizing his work flow for other customers and were impressed with his system to efficiently multi-task. Great service and great customer experience!
Pablo V.
Aug 7, 2016
Ms. Daimara Morrill along with Crown were excellent in their service
Ann K.
Jul 25, 2016
I've a very loyal Crown Honda customer because of their outstanding customer service and follow up. When it came time to get a new car when my sweet little Civic gave all she had, I was thrilled to get an HR-V. Daimara Morrill at Crown Honda and Jesse Loreto took such good care of me, and in the space of a few hours I was on the road and enjoying my new car. Thanks Crown!
Matt S.
Jul 14, 2016
Michelle Dessert is always very knowledgeable and courteous when I have my car serviced. Her friendly approach to customer service is the reason I drive from Lakeland to get my vehicles serviced. The techs are well trained and always get my vehicle in and out in minimal time.
Marcia S.
Jul 11, 2016
Had my CRV serviced at Crown Honda with Service Manager Diamara Morrill. She's very knowledgeable, courteous and professional. I had been at the service department several times shortly before this visit and NO OTHER manager made me aware of the rental car option while I'm waiting to have both airbags fixed. She informed me and I am taking advantage of this option. I no longer am driving a ticking timebomd while I wait for the repairs. Thank you Mara!!
Roseanne B.
Jun 22, 2016
Daimara Morrill was very professional, friendly and very informative. When parts were delayed she call right away to inform me. I also want to mention Paul the mechanic, if he found additional problems he would inform Daimana and she would notified me. Very happy with their service, that I will be returning.