Reviews

132
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Janet W.

Aug 28, 2026

YelpYelp

Had new caliper covers installed and received excellent service as always. A huge thank you to Michele Desert for letting me know about a recall and taking care of it during the same appointment. I thought that was awesome and a great example of going above and beyond. Thanks, Crown, and an extra big thank you to Michele for the exceptional service and attention she consistently provides!

Damaris R.

Aug 28, 2026

YelpYelp

From start to finish, I received top rated support from Dali Ibrahimovic. He was attentive to my husband and I, and really listened to what was important to us in selecting, and ultimately buying a car. If anyone is in the market for a new car, definitely visit Crown Honda, and if you're lucky, you might get to Dali to assist you.

Tonya R.

Aug 25, 2026

YelpYelp

Thank you to Enver and Christ for the great experience! I purchased a Honda Passport which I'm excited about.

H B.

Aug 9, 2026

YelpYelp

Horrible experience. I've tried a couple of times to buy a car from this place. I was there for 10 minutes and they turned me down. I mean you could have done that over the phone. They had incorrect information about me. I told them the correct information they still didn't believe me. BUT I had documents with the correct information!! And after they were corrected they still were not "for me". Like they didn't want to sell me a car at all. I'll never go there in history! I'll tell any and everyone never to go there! Ive had 3 honda and 3 Acura in my life. Never have I ever been treated like those people treated me.

Sunshine H.

Aug 8, 2026

YelpYelp

Great sales experience. Came in expecting less for our trade than we got. Lowered the price of the car we wanted. Great experience! Frenk Shehaj was our sales guy!

Ronnie K.

Aug 7, 2026

YelpYelp

Great experience with Michael Cislo. He was extremely patient, answered all our questions, and followed up afterwards to see if we were satisfied. I would recommend Crown Honda for your car purchase.

Rich A.

Aug 1, 2026

YelpYelp

Super service from MICHAEL CISLO. Could not have asked for better efficient customer service

Nelda C.

Jul 30, 2026

YelpYelp

Frank Lovett did everything possible to help my husband and myself along with our son-in-law to find a car that we need. Crown employees and Frank performed the task of completing the sale in a timely manner which was appreciated. I would highly recommend this salesman and Crown Honda.

greg s.

Jul 20, 2026

YelpYelp

Bad customer service! A lot of excuses! Stay away from this place! Going back to Toyota.

Andres A.

Jul 12, 2026

YelpYelp

If you're looking for an honest, stress-free car buying experience, go see Frank Lovett at Crown Honda in Pinellas Park. My family and I drove all the way from Orlando because Frank gave us the best deal anywhere in the area, and he delivered on every promise. We were buying a brand-new Honda Pilot EX-L for my wife, and as the saying goes, "Happy wife, happy life!" Frank made sure we accomplished both. From our very first conversation, he was upfront, transparent, and never played any games--something that's incredibly refreshing when shopping for a car. Before making the drive, I even spoke with General Sales Manager John Acosta, who personally assured me that the offer we received over the phone would be exactly what we'd see when we arrived. They kept their word 100%, and that level of integrity is hard to find these days. I also have to recognize Isabel Rojas in Finance. You always hear stories about having a great salesperson, only for the finance manager to ruin the experience with high-pressure sales tactics. That couldn't have been further from our experience. Isabel was professional, friendly, and never once made us feel pressured. She only discussed products that genuinely made sense and could benefit us as the customer. It was obvious she cared about helping us make informed decisions, not just selling extras. From the moment I requested information online, the communication was outstanding. They respected my preferred method of communication, answered every question promptly, and made the entire process smooth and enjoyable from start to finish. This was, without a doubt, the best car-buying experience we've ever had. I'd give it a 15 out of 10. We're a Honda family, and making the drive from Orlando was absolutely worth it. Crown Honda has earned our future business. If you're shopping for a new Honda, ask for Frank Lovett. He'll be honest, upfront, and work hard to get you the best deal possible. And when it's time to finalize everything, you're in great hands with Isabel Rojas. Bravo to the entire team at Crown Honda for proving that buying a car doesn't have to be stressful--it can actually be enjoyable. My wife absolutely loves her new Honda Pilot EX-L, so I'd say the mission was accomplished. Happy wife, happy life!

Kelly T.

Jun 29, 2026

YelpYelp

Michele in the service department is the BEST! So is our CRV! Love this car and the service we get! This dealership goes above and beyond!! Thank you for your service!

Charyl J.

Jun 27, 2026

YelpYelp

I bought a new Honda HR-V and my salesman, Jesus, was very kind and answered all my questions. I was impressed with my experience from the moment I got on the lot to the minute I drove off in my new Honda. I highly recommend Crown Honda and Jesus. Thank you Crown Honda and Jesus!

K X.

Jun 15, 2026

YelpYelp

Beware of "shop fees" that will be added to your bill at the end; know in advance they charge extra if you use a credit card, check all your fluids before you leave. They noted "fluids" as green (satisfactory) only to get home and check them myself and coolant was way below "Min." Also, when I got my car back it smelled inside like they serviced it inside a painting booth.

Amy S.

May 28, 2026

YelpYelp

We have always had wonderful experiences with Michele Dessert (Advisor) and Mike Larson (Mechanic). Michele gets your car worked on quickly, Mike does an amazing job of doing things the right way to repair your car, and the entire staff have been nothing but kind and helpful. We appreciate them all so much.

Amy E.

May 8, 2026

YelpYelp

I have a review on here already, but I would like to semi-change my review, due to the fact that the dealership called me to let me know that they are sorry this took place, but machines aren't always accurate when checking the boxes on the car windshield and the colors can go from green, to red within 5000 miles of wear and tear on the brakes and rotors. But I am no mechanic.

Janet W.

Apr 30, 2026

YelpYelp

Matthew

Apr 24, 2026

YelpYelp

Matt Gordon has been calling me despite me telling him I got work done elsewhere kept trying to call me about my charger which had nothing to do with the problem after telling him not to call me anymore he called me 3 more times saying "we must of got disconnected" HE MUST BE DRUNK. fully knowing I told him not to call me about this anymore . Weirdos over at crown Honda don't go there. If you see Thomas at service just leave he will likely tell you to go to another shop to get work done I came here for warranty work they said I myself broke into my car usb panel area which I never have then they said it was another Honda that did it or take 5 oil change that broke it take 5 oil change doesn't even go in your car and the cherry on top is they said not using a iPhone charger from Apple caused the panel where I plug my phone into to come off it for sure was Apple brand and that shouldn't make the panel come off that seems like a defect if a charger made the panel come off regardless of what charger it was is irrelevant they just make up bs here don't come here for anything my usb was also hard to plug in after coming here that area was more damaged then when I came was just a clip now my usb port got messed up from them at least fixed now done somewhere professional. Anyone would be frustrated if they are lied to by a dealership and got there car damaged they couldn't handle me dropping some F bombs saying "I won't be talked to like this" have you seen Gordon Ramsey it's frustrating when professionals don't do what they should in there field well I won't be gas lit into saying me or take 5 or another Honda caused damage to my car or a cable caused it it's all bs do the warranty work and be done with it how it should be. DONT COME HERE!

Matthew

Apr 24, 2026

YelpYelp

Matt Gordon has been calling me despite me telling him I got work done elsewhere kept trying to call me about my charger which had nothing to do with the problem after telling him not to call me anymore he called me 3 more times saying "we must of got disconnected" HE MUST BE DRUNK. fully knowing I told him not to call me about this anymore . Weirdos over at crown Honda don't go there. If you see Thomas at service just leave he will likely tell you to go to another shop to get work done I came here for warranty work they said I myself broke into my car usb panel area which I never have then they said it was another Honda that did it or take 5 oil change that broke it take 5 oil change doesn't even go in your car and the cherry on top is they said not using a iPhone charger from Apple caused the panel where I plug my phone into to come off it for sure was Apple brand and that shouldn't make the panel come off that seems like a defect if a charger made the panel come off regardless of what charger it was is irrelevant they just make up bs here don't come here for anything my usb was also hard to plug in after coming here that area was more damaged then when I came was just a clip now my usb port got messed up from them at least fixed now done somewhere professional. Anyone would be frustrated if they are lied to by a dealership and got there car damaged they couldn't handle me dropping some F bombs saying "I won't be talked to like this" have you seen Gordon Ramsey it's frustrating when professionals don't do what they should in there field well I won't be gas lit into saying me or take 5 or another Honda caused damage to my car or a cable caused it it's all bs do the warranty work and be done with it how it should be. DONT COME HERE!

Elaine S.

Apr 6, 2026

YelpYelp

Frenk shehaj was great Woukd recommend to anyone.Very patient and knows his stuff Will be back in the future

Elaine S.

Apr 5, 2026

YelpYelp

Frenk shehaj was great Woukd recommend to anyone. Very patient and knows his stuff Will be back in the future

K G.

Apr 2, 2026

YelpYelp

Horrible service on new passport bought 6 months ago ! And we have 5 year bumper to bumper! Team had no idea I was coming in to drop car off after I took vacation day from oil change appointment on Tuesday to get a problem fixed that was waiting for parts - manufacturing errors not even my fault but left to me time which means nothing to these people Ride share Lyft then made me wait one hour then cancelled ride and deployed another driver I tried to speak with Michelle who abruptly said to me driver here in 6 minutes Go to Tampa !

K G.

Apr 2, 2026

YelpYelp

Horrible service on new passport bought 6 months ago ! And we have 5 year bumper to bumper! Team had no idea I was coming in to drop car off after I took vacation day from oil change appointment on Tuesday to get a problem fixed that was waiting for parts - manufacturing errors not even my fault but left to me time which means nothing to these people Ride share Lyft then made me wait one hour then cancelled ride and deployed another driver I tried to speak with Michelle who abruptly said to me driver here in 6 minutes Go to Tampa !

Jordan B.

Mar 21, 2026

YelpYelp

If you are looking for a seamless car-buying experience, I highly recommend Crown Honda. Alen provided incredible service, accommodating our schedule by FaceTiming me to do a comprehensive walk-around of our Honda Pilot TrailSport before we even arrived and took the time to further ensure we were happy with the vehicle when we arrived at the dealership. When it was time to close the sale, Dali stepped in and was a true professional. He made the financial wrap-up efficient and ensured the vehicle was perfectly detailed and fueled up before handing over the keys. Alen and Dali both made this a zero-stress, easy, purchase! Thank you Crown Honda for the amazing experience!

Jordan B.

Mar 21, 2026

YelpYelp

If you are looking for a seamless car-buying experience, I highly recommend Crown Honda. Alen provided incredible service, accommodating our schedule by FaceTiming me to do a comprehensive walk-around of our Honda Pilot TrailSport before we even arrived and took the time to further ensure we were happy with the vehicle when we arrived at the dealership. When it was time to close the sale, Dali stepped in and was a true professional. He made the financial wrap-up efficient and ensured the vehicle was perfectly detailed and fueled up before handing over the keys. Alen and Dali both made this a zero-stress, easy, purchase! Thank you Crown Honda for the amazing experience!

Janice S.

Mar 14, 2026

YelpYelp

I purchased my second CRV at this Honda instead of the one in Clearwater that place is terrible. It has been serviced there a couple times but yesterday beats all. My other half went online and put in the wrong date to be serviced and it really needed the AC taken care of due to my daughter with a disability. They fit me in and also helped me by seat covers cuz I have been trying cuz I have leather seats and been looking everywhere and bingo there they were nice comfy seat covers because I have all around airbags so they're not easy to find and they also install them for me and now my vehicle is ready to pick up. I'm so happy the ladies in the department in there along with Thomas who was my person to deal with me lol and my issues and I even told them they can keep it until the next day if needed being that they took me right away. I have never dealt with more pleasant service people in my life. And I was advised to never buy their bumper to bumper warranty but I did and it has helped me twice already so I'm so glad I spent that money. If you're looking for a really good Honda dealer and the best service people ever this is where you need to go. Thank you all so very much.

Anh T.

Jan 18, 2026

YelpYelp

BEWARE. AVOID ALL CROWN DEALERSHIPS IN ST PETE FLORIDA NO MATTER THE MAKE OF YOUR CAR. ALL CROWN DEALERSHIPS ARE RUN BY SCAM ARTISTS & SHOULD BE INVESTIGATED. Crown Honda is very shady. Another review had the same thing happen to them a month ago: They deliberately unscrewed several of the tire wheel lug bolts (a couple were missing) so that you would come back the next day after an oil change here thinking there was something wrong with the car and they quoted $2700 to fix it. There is nothing wrong with the vehicle before the oil change. As we left from the oil change, not too far away, the car felt a little wobbly like the tires were going to come off. It was kind of very scary, we had to pull over almost got into a car accident. We went to get a second quote elsewhere the auto body place at the second quote noted that there would be no reason for the lug bolts to be this loose & even couple missing and they asked us where we had our last car service and we told them it was at Crown Honda for oil change. Which they confirm Crown has shady business practices to gauge money out of their customers. This really confirms this place is an extremely shady place. The trauma thinking something was severely wrong with the vehicle. We were very scared. We will never be bringing a vehicle there ever again OR to any Crown owned dealership. We will never bring them to a CROWN dealership ever again. Once we got the lug bolts tightened at the 2nd auto-body place where we got the second quote there has been no issues with the car so this proves that Crown Honda is extremely a very shady place. All the car needed was lug bolts tightened, and a couple new ones put on because there were two randomly missing after we left for an oil change at this very shady Crown dealership. The second place only charged us for the two lug bolts that were missing. Not $2700. BEWARE. SCAM ARTISTS WORK HERE.

Anh T.

Jan 17, 2026

YelpYelp

BEWARE. AVOID ALL CROWN DEALERSHIPS IN ST PETE FLORIDA NO MATTER THE MAKE OF YOUR CAR. ALL CROWN DEALERSHIPS ARE RUN BY SCAM ARTISTS & SHOULD BE INVESTIGATED. Crown Honda is very shady. Another review had the same thing happen to them a month ago: They deliberately unscrewed several of the tire wheel lug bolts (a couple were missing) so that you would come back the next day after an oil change here thinking there was something wrong with the car and they quoted $2700 to fix it. There is nothing wrong with the vehicle before the oil change. As we left from the oil change, not too far away, the car felt a little wobbly like the tires were going to come off. It was kind of very scary, we had to pull over almost got into a car accident. We went to get a second quote elsewhere the auto body place at the second quote noted that there would be no reason for the lug bolts to be this loose & even couple missing and they asked us where we had our last car service and we told them it was at Crown Honda for oil change. Which they confirm Crown has shady business practices to gauge money out of their customers. This really confirms this place is an extremely shady place. The trauma thinking something was severely wrong with the vehicle. We were very scared. We will never be bringing a vehicle there ever again OR to any Crown owned dealership. We will never bring them to a CROWN dealership ever again. Once we got the lug bolts tightened at the 2nd auto-body place where we got the second quote there has been no issues with the car so this proves that Crown Honda is extremely a very shady place. All the car needed was lug bolts tightened, and a couple new ones put on because there were two randomly missing after we left for an oil change at this very shady Crown dealership. The second place only charged us for the two lug bolts that were missing. Not $2700. BEWARE. SCAM ARTISTS WORK HERE.

Stephen M.

Nov 20, 2025

YelpYelp

My car was returned with A LOT of leaves on the floormat how did they get there???) It took three hours for a scheduled oil change and the dash light was on-they forgot to reset it. They lost one of my tire caps too! Don't go there!! From now on I will be going to AUTOWAY HONDA even if it's further from my house - at least my car will be taken care of and I will be confident in the service!!!

Stephen M.

Nov 19, 2025

YelpYelp

My car was returned with A LOT of leaves on the floormat how did they get there???) It took three hours for a scheduled oil change and the dash light was on-they forgot to reset it. They lost one of my tire caps too! Don't go there!! From now on I will be going to AUTOWAY HONDA even if it's further from my house - at least my car will be taken care of and I will be confident in the service!!!

Carl D.

Nov 18, 2025

YelpYelp

Smooth and seamless. Joonathan and Sid made me happy. Jonathan had a price drop I saved money on sale. Sid hooked me up with great warranty,again smooth and seamless.

Carl D.

Nov 17, 2025

YelpYelp

Smooth and seamless. Joonathan and Sid made me happy. Jonathan had a price drop I saved money on sale. Sid hooked me up with great warranty,again smooth and seamless.

Barbra B.

Oct 17, 2025

YelpYelp

I took my Honda CRV to Crown Honda for normal maintenance. My usual advisor was out due to an emergency. Thomas Allen was assigned to assist me. Thomas was quick to assist me & recommended a few items that may need to be replaced due to the age & mileage of the vehicle. I agreed. It was found that these items were not required, therefore, less cost. Mr Allen was very courteous & I was in & out within 1-1/2 hours at a very reasonable cost.

Barbra B.

Oct 16, 2025

YelpYelp

I took my Honda CRV to Crown Honda for normal maintenance. My usual advisor was out due to an emergency. Thomas Allen was assigned to assist me. Thomas was quick to assist me & recommended a few items that may need to be replaced due to the age & mileage of the vehicle. I agreed. It was found that these items were not required, therefore, less cost. Mr Allen was very courteous & I was in & out within 1-1/2 hours at a very reasonable cost.

Jeff L.

Sep 17, 2025

YelpYelp

First Michelle is so friendly and courteous on the phone and Fred went out of his way after work and fixed my license plate. This service is beyond ordinary and they treat you like family.

Luz Maria S.

Sep 11, 2025

YelpYelp

Me M.

Sep 2, 2025

YelpYelp

I'm very happy with my service at Crown Honda. Michelle Dessert is always super communicative throughout the process. Most of the time my service takes just a few hours so I work from one of their work stations (and drink a bunch of their coffee) or I've also walked to the Walmart next store to get a few errands out of the way. One of the service advisors even helped me empty my cart into my trunk and then walked the cart back to Walmart for me. Once they actually rented me a car when my service was going to take a full day. I always feel well taken care of here.

Brooks F.

Sep 1, 2025

YelpYelp

Excellent service visit thanks to JR and their team. Even though they were down a guy they came thru. Thank you !! Thanks to Mike and Tia also !!

Alice P.

Aug 30, 2025

YelpYelp

Frenk Shehaj was tremendous. As well as Enver.....have been with Crown Honda for over 10 years and will continue forever. Thank you Frenk and Enver!!!

Alfonso

Aug 8, 2025

YelpYelp

DO NOT go here for service! After waiting for days and being lied to, you will get your car back in worse shape, and they will say it's not their problem. Avoid this place at all costs

Paul L.

Jul 30, 2025

YelpYelp

Frenk Shehaj was great.would recommend to anyone looking for a vehicle !he was very knowledgeable and patient and polite and showed us the perfect vehicle!

David C.

Jul 30, 2025

YelpYelp

frenk shehaj was one of the best salesman I have ever dealt with. the service was great also. will be back here to see frank for our next vehicle!

Connor L.

Jul 16, 2025

YelpYelp

Braxton is a legend. Very helpful staff made sure I went home happy. Would recommend to anyone. Crown Honda wins the Crown over Crown Kia.

Brooks F.

Apr 26, 2025

YelpYelp

Went looking elsewhere for a new car. But Troy, Mike and Tia just make it too easy. Not to mention a beautiful new van. Thank you guys

Audra C.

Feb 28, 2025

YelpYelp

Jack L.

Jan 24, 2025

YelpYelp

We leased a 2025 Honda HR-V from Crown Honda. Our customer rep, Michael Tan, was outstanding to deal with. He was helpful and informative and concerned about our needs and requirements. I highly recommend him if you are looking to buy or lease a car. He and his wife, Tia, are a great team. They both assisted us and made the experience pleasurable.

Emily C.

Jan 23, 2025

YelpYelp

Zack at Crown Honda was fantastic! He was very attentive, nice and diligent. If you need assistance -- go see him!

Sharon P.

Jan 10, 2025

YelpYelp

Do not go here! They act like they have your best interest at heart, but in reality they take your money and don't help you at all. Very unethical.

Patrick F.

Dec 12, 2024

YelpYelp

Great place to buy a car. Just don't get it serviced here. I paid extra for certified pre owned only to find out the warranty doesn't cover safety issues. I brought my car in and Zach said it was covered but it was too busy to do that day but made an appointment and after having my car the entire day, Damaira told me it wasn't covered and would cost me over a thousand dollars. The the service manager Matthew said he tried to resolve it but I waited too long (2 weeks. And 2 hurricanes) The service department is a total scam and the dealership clearly makes it's money on ripping people off in the service department. I would recommend going to a Kia dealership before going here. They are dishonest.

Janet W.

Oct 31, 2024

YelpYelp

Big shoutout to Michele Dessert at Crown Honda, she did a fantastic job replacing my tires that were damaged due to a pot hole at a reasonable rate. She also had them wash it so when I got it back it was like brand new.

Rob R.

Sep 28, 2024

YelpYelp

Eric Harris was a superb help to my mother when we stopped in to compare options. Crown as a whole was by far the most transparent and easy to work with. 10/10!

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