Reviews

598
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Joel N.

Oct 20, 2026

CarfaxCarfax

Drake is always accommodating. He is an excellent representative for Crown Genisus.

2026 HYUNDAI PALISADE CALLIGRAPHY Owner

Oct 18, 2026

CarfaxCarfax

Excellent. Everything was done as promised and gave excellent service.

2023 HYUNDAI SANTA CRUZ SEL PREMIUM Owner

Oct 17, 2026

CarfaxCarfax

Kelly Was great to work with and quick to respond.

2023 GENESIS G90 Owner

Oct 14, 2026

CarfaxCarfax

They are always Professional and courteous

2025 HYUNDAI TUCSON SEL Owner

Oct 14, 2026

CarfaxCarfax

A long wait and snacks might have a few healthy options. I guess I'll know to bring my own in future.

2025 HYUNDAI SONATA N LINE Owner

Oct 12, 2026

CarfaxCarfax

Simple polite and easy definitely recommend

2022 HYUNDAI SANTA FE LIMITED Owner

Oct 4, 2026

CarfaxCarfax

Great service manager. Took a little longer the I like to get the auto repaired

2022 GENESIS G80 BASE/ADVANCED/PRESTIG Owner

Oct 3, 2026

CarfaxCarfax

Fast and easy. Great service! Drake does an excellent job taking care to ensure everything is perfect.

2022 HYUNDAI SANTA FE SEL/XRT Owner

Sep 25, 2026

CarfaxCarfax

Took a while to find all the legacy codes. The mechanic was excellent and thorough.

2024 HYUNDAI SANTA FE CALLIGRAPHY Owner

Sep 25, 2026

CarfaxCarfax

There is never anything, in my experiences with Crown, to dislike. So far they have met all of my expectations. Well done. My service advisor Doreen is a joy to work with. Their shuttle service with Uber is a great perk.

Dixielee C.

Sep 24, 2026

CarfaxCarfax

Very accommodating. Great customer service

2024 HYUNDAI SANTA FE CALLIGRAPHY Owner

Sep 21, 2026

CarfaxCarfax

Outstanding experience! Let me be clear, though: I went into my appointment a little disappointed. My wife's Santa Fe had two open recalls and was also due for an oil change. Like anyone else, my availability can be very limited, and I was informed while scheduling the appointment that recalls are not typically completed on Saturdays. Be that as it may, I still followed through with the appointment so I could at least get the oil change taken care of. When I arrived, my service advisor very kindly informed me that they might actually be able to complete both recalls while I was there. I was ecstatic to hear that! The service waiting area was great. Coffee was readily available, along with plenty of complimentary snacks. The entire staff was extremely kind and welcoming. Best of all, I was in and out within two hourswith an oil change, tire rotation, and both recalls completed! I genuinely couldn't have asked for a better experience. What started with a little disappointment ended up exceeding my expectations. Outstanding service all around!

2025 HYUNDAI SANTA FE SE Owner

Sep 20, 2026

CarfaxCarfax

Randy & his team did a great job on my Santa Fe. Brought it in for regular maintenance. The tech saw one of the cv axles had a leaking boot. Randy ordered the parts! Covered under warranty. I appreciate the tech & Randy watching out for us!!

2023 HYUNDAI TUCSON SEL Owner

Sep 18, 2026

CarfaxCarfax

Very professional and honest

2016 HYUNDAI TUCSON LTD/SPT AND ECO/SE Owner

Sep 13, 2026

CarfaxCarfax

Excellent customer service, at last. Quick appointment, Uber rides, all requests done. Dawn very helpful.

2022 HYUNDAI SANTA FE CALLIGRAPHY Owner

Sep 12, 2026

CarfaxCarfax

Excellent service and environment

2022 GENESIS G80 BASE/ADVANCED/PRESTIG Owner

Sep 10, 2026

CarfaxCarfax

Excellent service. And very timely.

2021 GENESIS GV80 BASE/ADVANCED/ADVANC Owner

Sep 8, 2026

CarfaxCarfax

They went out of their way to find me a necessary part in a rapid fashion so I could get my car back before labor day weekend. And then did an express detail free of charge.

2024 HYUNDAI ELANTRA N Owner

Sep 6, 2026

CarfaxCarfax

Diagnosed my issue, replaced my battery under warranty, and had me back in the road in no time. Great customer service too.

Alvin W.

Sep 3, 2026

CarfaxCarfax

Very nice the offer look Debbie cakes in coffee and water really nice

2025 HYUNDAI SANTA FE SEL Owner

Aug 31, 2026

CarfaxCarfax

On time and I waited for vehicle. They serviced vehicle did a recall repair and I was all done within 2 hours

2026 HYUNDAI TUCSON SE Owner

Aug 28, 2026

CarfaxCarfax

Close to home, much better than going to Brando where I bought the car.

2025 GENESIS GV80 PRESTIGE Owner

Aug 27, 2026

CarfaxCarfax

Service is not what I expected and not as good as the first visit there

2022 HYUNDAI TUCSON SEL Owner

Aug 26, 2026

CarfaxCarfax

They did a great job and explained what they where gonna do before doing it.

2024 HYUNDAI SANTA FE LIMITED Owner

Aug 15, 2026

CarfaxCarfax

I loved the complimentary Uber service and the professional, efficient and knowledgeable staff. Especially, Chris.

2025 GENESIS GV80 PRESTIGE Owner

Aug 12, 2026

CarfaxCarfax

My service Drake performed well over expectations. Professional and knowledgeable

2025 GENESIS GV70 BASE/SELECT/ADVANCED Owner

Aug 10, 2026

CarfaxCarfax

Everything was fine there were no problems. This was my second year service there was no charge!

2024 HYUNDAI KONA SEL Owner

Aug 9, 2026

CarfaxCarfax

Everything was perfect since I arrived. Mr Randy prepare all the papers very fast.

2025 HYUNDAI SONATA HYBRID/LIMITED Owner

Aug 8, 2026

CarfaxCarfax

Fixed the tire pressure sensor but didn't reset it to the correct tire pressures. Driver door says 29 pounds. They had 4 different tires with all different pressures. Some were at 35 some at 38 one at 31. It took me an hour to bleed them down to the correct pressures. Some mechanic was in a hurry and didn't care what the tire pressures were.

2018 HYUNDAI SANTA FE SPORT Owner

Aug 6, 2026

CarfaxCarfax

We felt comfortable with the approach given to us we were greeted with such courtesy Mr. Scott was very attentive and explained step by step of the process. Very pleased with the service, will recommend to any Hyundai owner.

2021 HYUNDAI SANTA FE SEL Owner

Aug 2, 2026

CarfaxCarfax

Good service, quick, and good recommendations

2013 HYUNDAI SONATA SE/LIMITED Owner

Jul 27, 2026

CarfaxCarfax

Staff was pleasant and professional and work was completed in a timely manner. Thanks!

2026 HYUNDAI SANTA FE LIMITED Owner

Jul 25, 2026

CarfaxCarfax

Fastest I ever experienced there

2025 GENESIS GV80 PRESTIGE Owner

Jul 24, 2026

CarfaxCarfax

Excellent service. Service was superb

Fred B.

Jul 23, 2026

CarfaxCarfax

Treated very good with respect

2025 GENESIS GV70 BASE/SELECT/ADVANCED Owner

Jul 23, 2026

CarfaxCarfax

They came & got the car & brought it back.

2024 HYUNDAI SANTA FE CALLIGRAPHY Owner

Jul 18, 2026

CarfaxCarfax

Great experience. Work done quickly. Appreciated the courtesy shuttle service (uber)

2022 HYUNDAI SANTA FE SEL Owner

Jul 12, 2026

CarfaxCarfax

Length of time my vehicle was held at dealership with no rental provided!

Frank E.

Jul 11, 2026

CarfaxCarfax

Everyone was professional, courteous and listened. Once they did that. The work was done on time.

2024 GENESIS G80 ADVANCED/PRESTIGE Owner

Jul 10, 2026

CarfaxCarfax

Casandra handled the entire service visit from start to finish flawlessly. This dealership is the only certified EV dealership in the county. It would not have been my first choice to go to for my service, 29 miles from my home. I was impressed with every aspect of the visit. Friendly Through Price Follow Up

2018 HYUNDAI ELANTRA GT Owner

Jul 5, 2026

CarfaxCarfax

Customer service is terrible they charged me $300 said they put some Freon in my Ac but as soon as I left the lot it was blowing hot air! It was worse after I brought it in. Than want to charge me $3000.00 to fix the Ac. Than after I paid my car wasn't even ready for me at the front. and it took awhile to get someone to help very very disappointed.

2026 HYUNDAI SANTA FE SEL Owner

Jul 3, 2026

CarfaxCarfax

It was easy recall service. Finished within an hour

2025 HYUNDAI SONATA SEL Owner

Jun 29, 2026

CarfaxCarfax

Great job, friendly , nice, clean service center

2025 HYUNDAI TUCSON SEL Owner

Jun 29, 2026

CarfaxCarfax

Everything went perfectly smooth and quick.

2021 HYUNDAI KONA LIMITED Owner

Jun 26, 2026

CarfaxCarfax

Service people kept me informed of the status of my vehicle.

2024 GENESIS GV70 BASE/SPORT ADVANCED/ Owner

Jun 26, 2026

CarfaxCarfax

Cassandra handled my service appointment professionally and efficiently. The guys in the detail shop did a nice job on my vehicle and everyone there is always extremely courteous. From check-in to check out, I was fully satisfied!

2024 GENESIS G90 Owner

Jun 25, 2026

CarfaxCarfax

My service on my Genesis g90 was completed in a timely manner. I was able to get an early service appointment. Overall, I was very happy with the service performed on my car.

2022 HYUNDAI KONA SEL/SE Owner

Jun 23, 2026

CarfaxCarfax

Excellent experience and fast service

Gustavo T.

Jun 22, 2026

CarfaxCarfax

All the work was done well and fast.

2020 HYUNDAI ELANTRA SEL/VALUE/LIMITED Owner

Jun 18, 2026

CarfaxCarfax

I felt that it was time for new brakes and had settled in for a long wait for the completion of the servicing. Only about one-half of that time had passed when they came and told me my car was ready. They said my brakes were fine. Many places would have replaced the brakes any way.

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