Reviews

3724
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RN Fosche

Oct 21, 2026

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Mike Tan and Tia Harr along with the rest of the team were absolutely amazing! They made the process so easy and stress free. My best car dealership experience yet! I never felt pressured and they went out of their way to cover every detail for me. If you need a car, go see them! You will be glad you did.

robert ullmark

Oct 21, 2026

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I was very impressed with crowns service and how polite everybody was. They were all very professional. I'm not used to that and buying a car. And the salesperson Jack Nash he was the nicest young guy and patient guy you'd ever meet. Made it much easier to buy a car. It's not the best thing to be doing and he made it much easier

Jerry Lipuma

Oct 21, 2026

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Michael Benstock

Oct 21, 2026

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I brought in my car for a small. part replacement on the handle of the door and was just so surprised how Cassandra handled this so efficiently. She called when the part was ready, brought the car back, and within five minutes was on my way. Very impressed.

Amir Halim

Oct 21, 2026

GoogleGoogle

Tia Harr was amazing to work with. She made the Hyundai Palisade 2026 purchase process smooth, easy, and stress-free. She was professional, helpful, and great to deal with from start to finish. I really appreciate her excellent customer service and the effort she put into making everything go smoothly. I highly recommend Tia to anyone looking to purchase a Hyundai. l'a also like to thank the financing team, they worked fast, and helped me finalize my Hyundai Palisade purchase. They made everything smooth and easy. I really appreciate their professionalism, support, and excellent customer service. Thank you all for making this experience such a positive one. ❤️❤️

Jana Hamilton

Oct 21, 2026

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Michael Tan was absolutely wonderful. I have a LOT of requirements due to various issues and he was able to find the right vehicle with the desired specifications in the perfect color! And when I ran into obstacles, he handled them all along with the finance guy Vinnie. I love this place! And Michael!

Kathy Godwin

Oct 21, 2026

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I was an absolute please to work with Jack. Complete professional atmosphere. Extremely knowledgeable, patient while explaining new features. I was a pleasant experience buying a new vehicle. Please ask for Jack he was absolutely fantastic.

Flora Soper

Oct 21, 2026

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Had an 8:30 appointment for basic maintenance things and didn't leave until 1:30. Everyone in there before me left. Told me I was done and didn't have my car ready or out there for me either.

herman willoughby

Oct 21, 2026

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I wanna say thank you to Justin Hoffman for doing a great job get me in and out on my new to me 2019 jeep wrangler

Chuck Gall

Oct 21, 2026

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Great service at a fair price!

Miles Duncan

Oct 20, 2026

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I just recently purchased a Kona from Hyundai and Eric our sales associate was absolutely amazing. He let us go at our own pace and was not pushy at all. He answered all our questions and made the buying process very easy. Was our first car from Hyundai but we will definitely be going back.

Billye Vitagliano

Oct 19, 2026

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Jack Nash and Travis Williams were great and answered all our questions. We love our Kona!

Tom McDermott

Oct 19, 2026

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This is an exceptional dealership. No pain, no games. Mike and Tia were a 20 out of 10. They work as a team and also as husband and wife! If you want a positive experience at a well run dealership, Crown Hyundai is the place to go. Thank you for making this the easiest car purchase I've ever experienced.

Lauren Griffin

Oct 19, 2026

GoogleGoogle

My experience at Crown Hyundai was truly wonderful, thanks to Michael Harbin. From the moment I arrived, his calm and gentle nature created such a welcoming atmosphere. I never felt rushed or pressured — instead, he gave me the space and time I needed to reflect and make the best decision for myself. I genuinely appreciate how patient, thoughtful, and supportive he was throughout the entire process. Working with Michael made purchasing my car feel easy, comfortable, and completely stress‑free, and I’m so grateful for the care he showed every step of the way.

Tom Kreso

Oct 19, 2026

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xavier rodriguez

Oct 18, 2026

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Chris jensen was great helped me get rid of my old car I still owed on and put me into a brand new car!

Will Smith

Oct 18, 2026

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I was very happy with the service there and the sales person. Cassandra went up and out of her way, I would definitely do business there again.

Bob Homan

Oct 18, 2026

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Great Service from Kelly.

Emmanuel Pagan

Oct 17, 2026

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Mike Tan and Tia Harr are amazing! They were accommodating and so kind. I’ve never had an easier car buying experience. Everyone from Insurance to financing were amazing. Thank You!

Tom Kreso

Oct 17, 2026

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Mark C

Oct 16, 2026

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Great service Scott King did a great job, good communication and fast service.

Stephanie Talbot

Oct 16, 2026

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New to the area , Scott was so helpful getting my car fixed in timely fashion, great communication through the whole process.

Cathy D.

Oct 16, 2026

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Scott King is the BEST service advisor! Took care of my Kona in no time flat!!

Whitney Gallman

Oct 16, 2026

GoogleGoogle

So no one likes having car problems obviously, but CH made it as painless as it could be. Scott is our service advisor and he’s been kind and professional, answered all my many questions patiently, and kept us updated. Would definitely recommend :)

Grace DiBenedetto

Oct 16, 2026

GoogleGoogle

The service department should be called bad service department. Dropped car off on Monday. It's Friday and I do not have one single update. Car is under 60K miles and purchased the extended warranty. This is my first car and they are about to lose a customer for life. Poor service!

Kimberly Meyer

Oct 15, 2026

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I brought my car in for its first service. From start to finish I had a positive experience. My service advisor kept me informed of what was being done when it was being done and when it would be done. They even offered me a ride to come back to the dealership to pick it up. Will definitely be back. Great service from start to finish. Thanks Scott Edward (service dept)

Juliana Marie

Oct 15, 2026

GoogleGoogle

I had a great experience working with Scott King at Crown Hyundai! He was incredibly helpful, knowledgeable, and kind throughout the entire process. He took the time to help me, made everything easy, and got my car back on the road in no time. It’s such a relief to work with someone who genuinely cares about helping their customers. I really appreciate Scott’s excellent service and would highly recommend him to anyone needing assistance with their vehicle. Thank you, Scott, for going above and beyond!

Richard McCarthy

Oct 15, 2026

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Everyone in the dealership was very friendly and helpful. My salesperson, Taylor Davis, was terrific .The whole team worked to shorten the closing time at the time of delivery. I highly recommend Taylor and the whole Crown team.

R S

Oct 15, 2026

GoogleGoogle

Excellent technicians and service reps

Melissa Folks

Oct 14, 2026

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Chris was fantastic and helpful. I arrived before he did that morning and the person who initially helped me was to put it bluntly a jerk. Once Chris arrived he was helpful, answered my questions and since the main issue was under warranty got me a loaner car. My air conditioner condenser and radio screen were under warranty and replaced for free . I also had an oil change , and the tire rotation package done which was quite reasonable. I will definitely be back for the other maintenance they reccomend.

Regina Minelli

Oct 14, 2026

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Waiting time was great. Waiting area was comfortable and clean. Drinks and snacks available. Service staff was helpful and professional. A very pleasant experience!!👍🏻👍🏻👍🏻👍🏻

Larry Franke

Oct 13, 2026

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We have bought two cars from Travis. He is always polite and gone above and beyond for us . Highly recommend u see Travis for all your needs

Frank Lavigna

Oct 13, 2026

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Justin hoffman,

Karmaa

Oct 12, 2026

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My aunt and I visited the dealership because she is looking for a new car. We looked at the Hyundai Palisade and received an estimate on the monthly payments. Although she is still exploring her options, I wanted to take a moment to recognize Anthony for providing outstanding customer service. He was very informative, professional, and helpful throughout our visit. I was especially impressed when he mentioned that he had only been there for a month! You would never have guessed, as he was knowledgeable, confident, and made sure we had the information we needed. Anthony truly went above and beyond, and he deserves recognition for the excellent service he provided. Thank you, Anthony, for making our experience a great one!

STEVE BUNYAN

Oct 12, 2026

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karen slaydon

Oct 11, 2026

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Travis was great to work with

Jeanette Napoli

Oct 11, 2026

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My Crown Hyundai experience was excellent! I never felt pressured into buying or hassled. They let customers move at their own pace. Marc was a pleasure to work with, personable and knowledgeable! Best car buying experience I’ve had so far !

Timothy Craghead

Oct 10, 2026

GoogleGoogle

Joel, Vinny and Katie! Thank you so much! You guys rock! 🤙

Jennifer Craghead

Oct 10, 2026

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I had a great experience purchasing my Taos! Joel, Vinny and Katie were great! The transaction was smooth from start to finish, and the staff was very helpful, friendly, and easy to work with. They made the process simple and answered my questions along the way. I really appreciate the great customer service and am happy with my experience. I would definitely recommend them to anyone looking to purchase a vehicle!

Valerie

Oct 10, 2026

GoogleGoogle

Randy Evans was very friendly and helpful

EDGP

Oct 10, 2026

GoogleGoogle

"Had an outstanding experience working with the team starting at Crown Buick GMC ending up at Crown Hyundai. Lawrence was accommodating and took me and my husband for a test drive with the Envista. Not fully convinced, I came back the next day and had different interests. He immediately made arrangements and had Ed take us over to Hyundai. I wanted to see 3 other vehicles on the lot before making a choice and he made the proper accommodations. In the end, I chose an X1. We did have them review the offer for our trade in and they met our expectation. James Hammang in sales and the finance manager handled our business from then on. From start to finish, the process was quick and completely hassle-free. No high-pressure sales tactics—just straight answers, great communication, and a very smooth finance and delivery process. The showroom and waiting areas were clean, and the staff made sure my vehicle was spotless before I drove off. I brought my car back to finish the ceramic coating. It got my car back in a couple of hours and they re-detailed the inside as well. Definitely recommend them if you're shopping for a new or pre-owned vehicle in the St. Pete area!

Debra Clark

Oct 9, 2026

GoogleGoogle

I just bought a new Kona from Mike Tan and Tia Harr. They are a great pair. I love my new vehicle! Thank you so much!

Barb Austin

Oct 9, 2026

GoogleGoogle

Chris was very professional & courteous. My only complaint is that they service would take 1 to 1 1/2 hours. It was completed in about 2 1/2 hours.

Scott Riopelle

Oct 9, 2026

GoogleGoogle

Drake in Service is always professional and humble. Makes getting my vehicle serviced easy .

Robert Walker

Oct 9, 2026

GoogleGoogle

Thom Burkart was one of four people in service at Crown that gave me good service on my most recent visit. The others, the service manager Chris Sanborn, another service writer named August, and the man who picked up and returned my car Steven, were similarly professional and helpful. I have absolute no complains with Crown and their team. Occasionally I have been confused -- or worse -- by the communication apparently instituted by Hyundai / Genesis to keep in touch with or aid their customers. It is needlessly complex, repetitive, and often incorrect. Also, the parts fulfillment from their warehouse seems unusually inaccurate -- it twice delivered the wrong part to replace a piece of trim for my car. But I have a free loaner for the six days it took to get things right, so I have no complaint there. I have been a very satisfied customer of the Crown service department since 2009 and remain so. Apparently, I should add to my previous review here. I was totally satisfied with the pickup, serving, and return of my Genesis 80 by Crown. Steven did the pick up and return. The service manager, Chris Sanborn, arranged the appointment. I did have a problem contacting Tomm Burkart in service to schedule the appointment, but all went perfectly well once I got the appointment made. In addition to regular, prepaid serve, the dealership performed the recall that I had been notified about a month ago. I remain totally satisfied with the service department at Crown Genesis, as well as with my car itself. THIS IS AN UPDATE TO THE ABOVE. I recently took delivery of a new 2024 G80. The car was immaculate when I picked it up. (It was my fourth Genesis in a row bought from Crown Genesis and I remain quite satisfied with the sales and service department. I would single out Ryan Murray, the service manager who has most recently been going out of his way to make me feel like a valued customer. RG Walker This is an update to the reviews above. I recently had my two-year service for the 2025 G80 that I bought in Oct. 2024. Drake Alexander was the service rep who handled everything and did it very well. I felt like when my car was returned to me, it was a brand-new vehicle. I remain very happy with the service and sales help I have received from Crown Genesis since I bought my first G80 in 2009. RG Walker

Sharon Valko

Oct 8, 2026

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Meredith

Oct 6, 2026

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First service on my new vehicle. Overall good experience with the exception that they didn't wash my car. Would have been a nice add on

Richard D

Oct 6, 2026

GoogleGoogle

Giving Crown Hyundai Five stars isn’t enough! This will be one of the six vehicles we have purchased from the Crown dealerships and three of them being from Crown Hyundai. Marc Salerno made us feel like family from the moment we walked in. He’s welcoming, knowledgeable, genuinely kind, and has a great sense of humor that made the whole experience enjoyable. Most importantly, he was honest, patient, and never made us feel pressured. Thank you as well to Mark Bowen, the financial service manager, for putting together a great deal and ensuring the process went as smoothly as promised. We truly appreciate his help and highly recommend him for his expertise and he answered all our questions. It's refreshing to work with both gentlemen who genuinely care about helping their customers. Crown should be proud of the professionalism, patience, and integrity your team brings to every guest interaction, and my experiences share that point of view.

Ken Messersmith

Oct 6, 2026

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Richard Cote

Oct 6, 2026

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