Reviews

24
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Kevin C.

May 10, 2022

City Search

Lia Hyundai of Hartford is Awesome!! Matthew the service writer was friendly, professional and knowledgeable. He is genuinely concerned with providing great service. The service department is great!! My car was returned on time and clean!! I had an issue with the gas cap, they replaced it and reset the code. Matthew recommended a service package that covered all the maintenance that I wanted done at a special price, thank you!!! I will be having Lia Hyundai provide me with all my service and maintenance. Thank you again.

Alan G.

Oct 28, 2021

City Search

Matthew Bartman told me what was wrong with my car and recommended what should be done to make it safe. I appreciated his advise and had my car repaired.

Lydia & Bill H.

Oct 16, 2021

City Search

Bill H. Mathew Bartman did an outstanding job servicing our relatively new Hyundai Elantra. I was comfortable in the lounge area while the service was performed. We love our "new" car!

RICHARD C.

Oct 13, 2021

City Search

Jeff G.

Aug 30, 2021

City Search

I came in to Lia Hyundai for a used car I saw on car gurus. First impressions mean a lot to me and could not be more grateful for the service I received. From Eric, my salesperson, to JD for credit approval and last but not least Hector Morales for car service. As a collective, they showed me why Lia Hyundai of Hartford is one of the best in the business. I will be recommending to anyone interested in purchasing a car!

Melvin m.

Jul 27, 2021

City Search

Hector Morales is the best he knows what hes doing hes very polite and took care of me really fast You are very lucky to have Hector Morales .definitely he will bring much customers

Audrey L.

Jul 6, 2021

City Search

I brought my Hyundai Santa Fe into be working on, since the noise was loud when I started it and I thought it was the muffler. Dane Morissette showed me where the catalytic converter should be, but it had been stolen from the car. He explained that they are sold for the precious metal inside. He was so empathic and helpful at giving me options of what to do next. Thank you, Dane. You are always professional and helpful. Audrey Lamy

Emanuel B.

Apr 22, 2021

City Search

Recently, my Hyundai Sonata Hybrid stopped functioning properly and I brought it Lia Hyundai of Hartford. Less than a month earlier I had a related issue with the battery and the electrical motor system. The service person I dealt with, this time, was Hector Morales. We had a good report. I appreciated his frankness and honesty. He did not try to speak in technical jargon or in a manner to confuse me or hide what was simply unknown about the process. He explained clearly what was attempted to identify the problem, what the technicians were able to find and were not able to identify based on their equipment and even that they had to communicate with company engineers to assure that every option was attempted. It was his complete honesty that made me feel confident that I was given all information about my car's issue that was available. I feel that I can trust the word of Lia's service department. Also, I like the fact that I was not charged for this service visit because I paid for a previous visit less than a month earlier. This tells me that they want customers to value the work that they do and they understand the economic impact their mistakes may have on customers.

MARYELLEN H.

Mar 4, 2021

City Search

I just picked my car up from the service department. Matthew Hartman was my service advisor. He was very helpful and informative. I'm very glad that I chose to bring my car to Lia Hyundai for service.

Cindy M.

Feb 20, 2021

City Search

Dane Morissette was so kind and made me feel like I was the only one they were working with! I am glad I went there for my service. Thanks again Dane!

Norman W.

Nov 6, 2020

City Search

I had purchased a 2020 hyundai santa fe with lia hyundai and the customer service was outstanding. I had the pleasure of dealing with Raj Kumar and he answered every question and issues that I jad with patience and understanding and I highly recommend anyone who is trying to purchase a car this is the place you would want to do it.

Jim B.

Aug 15, 2020

City Search

Hector is a asset to Lia Hyundia. The way he greets the customer, listens to what they have to say, and execute the service, is what the consumer is looking for. When Hector advises his recommendations for your car, you can trust his judgment. There should be more service advisors that describe to you in your terms the diagnosis, then in typical automotive jargon. Hector continue to do what you do, as there is room at the top for you. Sincerely, Jim

Donovan S.

Apr 17, 2020

City Search

Dane u were great just wanted to say there should be more like u the world would be a better place thanks Donovan

Mamadou B.

Mar 27, 2020

City Search

I want to thanks Dane Morissette for taking care me when I visit Lia Hyundai you are the best ones again thank you so much

Steven C.

May 20, 2019

City Search

I want to thank Gavin Basso for getting the navigation system installed in our Santa Fe as was promised at the day of the sale. With so many set backs, Gavin was able to see that this happened. He was very understanding & truthful. He always got back to me when promised. Thank you again.

Iris D.

Mar 26, 2019

City Search

I want to thank Hector Morales from service department his the best there . If it wasn't for him I would of been spending a lot of money out of pocket love you for that . Any problems with a Hyandai bring it down to Hector at Lia Hyandai service department .

Harold O.

Nov 19, 2018

City Search

I've been coming to Lia Hyundai for more than 22 years with my mother to service her car.....until I decided to get my first brand new car with 0 miles in 2011....since then I've been buying and servicing at Lia Hyundai they are great at keeping their word and staying true to what you need....also a big thanks to one of my favorite service reps Hector Morales for always taking care of me....Excellent Service

Julia G.

Nov 4, 2018

City Search

Dane Morissette was a really nice person. Was explaining to me what my car needed, I was happy with the job they did in my car.

Pedro V.

Jul 29, 2018

City Search

Dane Morissette and Cory Rivera were very friendly and attentive, they are customer friendly. His explanations were very useful and professional, as well as being receptive without delays of any kind. I would recommend Dane and Cory Lia Hyundai to my friends without any hesitation. An excellent experience! Dane Morissette y Cory Rivera fueron muy amables y atentos , son amigables para el cliente. Fue muy util y profesional sus explicaciones , ademas de ser receptivos sin demoras de ningun tipo. Recomendaria a Dane y Cory de Lia Hyundai a mis amigos sin ninguna duda. Una excelente experiencia!

Janet A.

Jun 30, 2017

City Search

My husband and I were thinking about upgrading his 7 year old car. We went to several dealers- and weren't impressed, either by the cars or the salesmen. Then we went to Lia Hyundai. We have owned 3 Hyundais in the past and were always very pleased. The warranty can't be beat! We met Raj Kumar. He listened to what we were looking for! He was informative and friendly but not pushy. He told us about various features on the Tucsons we were looking at. When it came to 'working the numbers' for the best deal- we were pleasantly surprised to see that, indeed, it was a great deal. (Almost last day of the month might have helped). We had looked at used cars in the same price range. Our family policy is always to 'sleep' on any big purchase...wait til the next day. Although Raj wanted us to make a decision right there, he respected our decision...and was thrilled to see my husband the next morning with our decision to buy. We're very happy with our new car, it's features, the shopping experience with Raj at Lia.

Ron T.

Apr 23, 2017

City Search

Dane Morissette did a great job of providing top notch first class customer friendly service. He was very helpful and professional as well as being responsive without any delays whatsoever. I would recommend Dane and Lia Hyundai to my friends without any hesitation. An excellent experience!

Nick M.

Mar 15, 2017

City Search

I've never had a bad experience with Lia Hyundai Service Dept in Hartford. I could always depend on the quality of workmanship, flexibility of scheduling and the professional and courteous service personnel. In particular, I want to recognize Dane Morrisette. He's always been helpful in all my service needs and questions. Thank You. Nick Mangene

Bill M.

Sep 30, 2015

City Search

I brought our 2012 Accent into Lia Huyndai in Hartford for an oil change and checkup on Saturday. The associate who wrote up our service Dane Morissette, was very helpful and got the work finished fast. I really liked the Saturday hours.

Richard D.

May 25, 2015

City Search

I was met by Courtney Mims on my last two visits. She treated me with the utmost respect and patiently listened to my concerns and issue. Great customer service and accuracy of repairs are top priorities of all the employees of Lia Hyundai of Hartford. I must also mention Dane Morissette and the service manager, Chris Derrick who have been most helpful to me many times in the past.

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