Reviews

215
AllGoogleCars.comDealerRaterEdmundsCarfaxCarGurusYelpFacebookCity Search

Mary D

Dec 2, 2025

EdmundsEdmunds

Hector Morales has once again proven why I consider him one of the best!! Communication is open, truthful, and constant. He and Gavin Basso always take the time to answer my messsges about random things!

Mary D

Dec 1, 2025

EdmundsEdmunds

Perfect again!! Hector Morales has once again proven why I consider him one of the best!! Communication is open, truthful, and constant. He and Gavin Basso always take the time to answer my messsges about random things!

Marty London

Nov 26, 2025

EdmundsEdmunds

Hector and I go way back! He has always and continues to take care of me in the manor i\ expect. He is an asset to the Dealership!

Marty London

Nov 25, 2025

EdmundsEdmunds

SERVICE, SERVICE,SERVICE! Hector and I go way back! He has always and continues to take care of me in the manor i\ expect. He is an asset to the Dealership!

Kevin Tranberg

Nov 25, 2025

EdmundsEdmunds

Venroy Allen set up my car appointment thoroughly and quickly. He was pleased and very efficient

Kevin Tranberg

Nov 24, 2025

EdmundsEdmunds

Fast, great service! Venroy Allen set up my car appointment thoroughly and quickly. He was pleased and very efficient

Danielle

Nov 17, 2025

EdmundsEdmunds

Friendly staff I’ve had 2 cars serviced at Lia Hyundai, and have found the employees to be personable, and professional.

Danielle

Nov 17, 2025

EdmundsEdmunds

Friendly staff I’ve had 2 cars serviced at Lia Hyundai, and have found the employees to be personable, and professional.

David Z

Nov 4, 2025

EdmundsEdmunds

Nice airy and roomy waiting area that is kept clean. Service is done well. Just do not understand why it takes 90 minutes for an oil change when an appointment is made. Venroy Allen did try to keep me updated. Did his job. Just wish that an oil change took less time. I did not have any other service, so that makes it hard to give 5 stars.

David Z

Nov 3, 2025

EdmundsEdmunds

Clean showroom slow service Nice airy and roomy waiting area that is kept clean. Service is done well. Just do not understand why it takes 90 minutes for an oil change when an appointment is made. Venroy Allen did try to keep me updated. Did his job. Just wish that an… oil change took less time. I did not have any other service, so that makes it hard to give 5 stars.

Felix

Nov 3, 2025

EdmundsEdmunds

Satisfied friendly service

Randy Casiano

Nov 2, 2025

EdmundsEdmunds

Terrible customer service My experience at Lia Hyundai was extremely disappointing and frustrating from start to finish. I recently purchased a brand-new Hyundai from an out-of-state dealership and decided to bring it here since it’s close to my home. My vehicle had… been making a noise when braking, and since it’s brand new, I wanted to have it properly checked out. When I brought my vehicle in for service, I assumed I’d be treated with the same level of service expected from any Hyundai dealership. Instead, I was charged $179.24 for a diagnostic fee only to be told afterward that they couldn’t help me and that I needed to go back to the original dealership. To me, that makes no sense — Hyundai is Hyundai, and I expected a local dealer to stand behind the brand and assist a new owner. The service advisor, Harold Hernandez was not helpful and came across as condescending instead of trying to provide any real solutions. The entire experience felt money-driven rather than customer-focused. I left feeling disappointed, disgusted, and certain that I will never return. I had hoped Lia Hyundai would be the dealership I could rely on for service moving forward, but they made it very clear that customer care is not a priority here.

David Z

Nov 2, 2025

EdmundsEdmunds

Clean showroom slow service Nice airy and roomy waiting area that is kept clean. Service is done well. Just do not understand why it takes 90 minutes for an oil change when an appointment is made. Venroy Allen did try to keep me updated. Did his job. Just wish that an… oil change took less time. I did not have any other service, so that makes it hard to give 5 stars.

Ron

Oct 29, 2025

EdmundsEdmunds

This service was our last because we are giving the 2015 Sonata to one of our grandsons. Because of this, we had a bit more done sooner than usual but Dane Morrissette gave us confidence that it is in top shape.

Ron

Oct 28, 2025

EdmundsEdmunds

Final Service on 2015 Sonata This service was our last because we are giving the 2015 Sonata to one of our grandsons. Because of this, we had a bit more done sooner than usual but Dane Morrissette gave us confidence that it is in top shape.

Jen R

Oct 27, 2025

EdmundsEdmunds

Three Cars Deep! We just purchased our 3rd Palisade from Lia. Sewell Minto worked with us for all three of our cars and we couldn’t be more thrilled. We got great deals on each one - the service is exceptional. Sewell went above and beyond on our most… recent Palisade - hunting to find us the new Hybrid before it was even available at other dealerships. Absolutely would recommend Sewell and the Lia team!

Felix

Oct 24, 2025

EdmundsEdmunds

Good friendly people and service Vern Roy

Felix

Oct 23, 2025

EdmundsEdmunds

Awesome Good friendly people and service Vern Roy

josefina abreu

Oct 6, 2025

EdmundsEdmunds

Service Fast service!

Minerva Bonilla

Oct 1, 2025

EdmundsEdmunds

A smooth ride My recent car purchase was a great experience, thanks to Miguel Serrano at Lia Hyundai of Hartford. Miguel’s expertise was evident from the start. He took the time to walk me through all the new features and answered questions with great… detail. His laid-back, no-pressure style made the entire process smooth and enjoyable. I highly recommend Miguel for his professionalism and genuine effort to help me find the perfect vehicle.

AH

Oct 1, 2025

EdmundsEdmunds

Great service, the only place I go for my car service needs. Hector Morales exemplifies the best of customer service, thank you for your kindness.

AH

Sep 30, 2025

EdmundsEdmunds

Great service Great service, the only place I go for my car service needs. Hector Morales exemplifies the best of customer service, thank you for your kindness.

Jorge Echevarria

Sep 26, 2025

EdmundsEdmunds

Great dealer Great service great attitude very knowledgeable definitely has my best interest in mind.

Jorge Echevarria

Sep 26, 2025

EdmundsEdmunds

Great dealer Great service great attitude very knowledgeable always has my best interest at heart great people..

Jorge Echevarria

Sep 25, 2025

EdmundsEdmunds

Great dealer Great service great attitude very knowledgeable definitely has my best interest in mind.

Al F

Sep 25, 2025

EdmundsEdmunds

Service Plus Sewell was extremely easy to work with!

Jorge Echevarria

Sep 25, 2025

EdmundsEdmunds

Great dealer Great service great attitude very knowledgeable always has my best interest at heart great people..

Joshua Candelaria

Aug 13, 2025

EdmundsEdmunds

Quick, professional and exactly what I needed I’ve come in to this dealership a few times for service on my vehicle. The most recent time I had the pleasure of working with Joseph Figueiredo who was professional from the start and explained all my options to me without over… complicating things which made me more confident in working with them again in the future.

Joshua Candelaria

Aug 12, 2025

EdmundsEdmunds

Quick, professional and exactly what I needed I’ve come in to this dealership a few times for service on my vehicle. The most recent time I had the pleasure of working with Joseph Figueiredo who was professional from the start and explained all my options to me without over… complicating things which made me more confident in working with them again in the future.

Nan

Aug 6, 2025

EdmundsEdmunds

I came in for an oil change was greeted by Hector Morales. He kindly explained everything to me. He explained a full review that was done with my car and nothing was needed at the time, he did state that my window wipers will be needed to get changed soon. He was nice and pleasant something that I dont get from the other hyundai dealership in Nyc. I will be coming to CT just to get my oil changed because of the quality of service here.

Nan

Aug 5, 2025

EdmundsEdmunds

Thank you! I came in for an oil change was greeted by Hector Morales. He kindly explained everything to me. He explained a full review that was done with my car and nothing was needed at the time, he did state that my window wipers will be needed to… get changed soon. He was nice and pleasant something that I dont get from the other hyundai dealership in Nyc. I will be coming to CT just to get my oil changed because of the quality of service here.

Kiara Terrero

Jul 29, 2025

EdmundsEdmunds

Car repairs The service team is always pleasant to work with! I was surprised with the quick repair. Thank you!

Douglas Bonoff

Jul 19, 2025

EdmundsEdmunds

Sales reps Raj Kumar and Emily Solla were very helpful, I am happy with the lease terms and did not feel pressured to commit.

Douglas Bonoff

Jul 18, 2025

EdmundsEdmunds

Venue Lease Sales reps Raj Kumar and Emily Solla were very helpful, I am happy with the lease terms and did not feel pressured to commit.

Rhonda Sheets

Jul 10, 2025

EdmundsEdmunds

Gets No Better Than This I went in for an oil change and wasn’t sitting all day. In the pass that’s what it felt like.this experience was absolutely amazing.

Georgia Bedell

Jul 3, 2025

EdmundsEdmunds

Lia Hyundai is absolutely amazing! This is my fourth lease through them, and every experience has been nothing short of outstanding. I highly recommend working with Azee hes incredible! His communication is top-notch, and he always keeps me updated on my lease timeline and anything I need to know. The entire team makes the leasing process seamless and stress-free, every single time. Theyre honest, fair, and truly go above and beyond for their customers. From start to finish, the service is professional, friendly, and efficient. I 10/10 recommend Lia Hyundai to anyone looking for a reliable dealership with exceptional customer care. Theyve earned a lifelong customer in me!

Georgia Bedell

Jul 2, 2025

EdmundsEdmunds

Amazing dealership! Lia Hyundai is absolutely amazing! This is my fourth lease through them, and every experience has been nothing short of outstanding. I highly recommend working with Azee — he’s incredible! His communication is top-notch, and he always keeps… me updated on my lease timeline and anything I need to know. The entire team makes the leasing process seamless and stress-free, every single time. They’re honest, fair, and truly go above and beyond for their customers. From start to finish, the service is professional, friendly, and efficient. I 10/10 recommend Lia Hyundai to anyone looking for a reliable dealership with exceptional customer care. They’ve earned a lifelong customer in me!

Georgia Bedell

Jul 1, 2025

EdmundsEdmunds

Amazing dealership! Lia Hyundai is absolutely amazing! This is my fourth lease through them, and every experience has been nothing short of outstanding. I highly recommend working with Azee — he’s incredible! His communication is top-notch, and he always keeps… me updated on my lease timeline and anything I need to know. The entire team makes the leasing process seamless and stress-free, every single time. They’re honest, fair, and truly go above and beyond for their customers. From start to finish, the service is professional, friendly, and efficient. I 10/10 recommend Lia Hyundai to anyone looking for a reliable dealership with exceptional customer care. They’ve earned a lifelong customer in me!

Jrp

Jun 30, 2025

EdmundsEdmunds

Hector is a totally professional gentleman. This is the second time I have had the pleasure with dealing with him.

Jrp

Jun 29, 2025

EdmundsEdmunds

Totally satisfied Hector is a totally professional gentleman. This is the second time I have had the pleasure with dealing with him.

Samuel C

May 18, 2025

EdmundsEdmunds

Professional and timely They are quick and professional. They answered all my questions and completed all work within an hour of arriving.

Paul DeVeau

May 9, 2025

EdmundsEdmunds

Give it up for Eric! I have an amazingly pleasant experience with Erik Brahushaj as our sales person. I ended up buying an ionic six, which was not the car I had gone in to look at. Eric presented me with such a good deal on this car that I couldn’t pass it… up. The Iioniq 6 is an electric car, and therefore has dozens of options and setting, that it’s easy to get confused — Eric knew that car inside and out. I could go on, instead, I’ll finish with how pleased I am with my purchase at Lia Hyundai, I and with my salesperson, Eric.

Paul DeVeau

May 8, 2025

EdmundsEdmunds

Give it up for Eric! I have an amazingly pleasant experience with Erik Brahushaj as our sales person. I ended up buying an ionic six, which was not the car I had gone in to look at. Eric presented me with such a good deal on this car that I couldn’t pass it… up. The Iioniq 6 is an electric car, and therefore has dozens of options and setting, that it’s easy to get confused — Eric knew that car inside and out. I could go on, instead, I’ll finish with how pleased I am with my purchase at Lia Hyundai, I and with my salesperson, Eric.

Shannon M

Apr 7, 2025

EdmundsEdmunds

Miguel Serrano is the salesman I worked with during the process of buying my Hyundai Tucson! He was great beginning to end! He was very honest and helpful through the process and relatable. He helped match my budget and didnt sugarcoat anything or pressure me into buying. The finance manager Emily solla was also extremely helpful and kind! She was very helpful and tried to help me out to the max. They both made the process enjoyable and my Tucson has been great so far!

AV212

Mar 28, 2025

EdmundsEdmunds

Always receive great service at Lia Hyundai in Hartford. Got kind and professional help from Venroy Allen!

Matty B

Jan 29, 2025

EdmundsEdmunds

New car had defectiver hood latch. Venroy quickly set up loaner, got part on order and gave me time line for repair. It all happened quickly even though part was not in stock. Loaner was as nice as my car. LIA staff from purchase to present have all been respectful and care about what they do. Yeah I am happy to write this review.

Yashira

Jan 17, 2025

EdmundsEdmunds

I purchased the 2024 Kona N Line. My first time purchasing a Hyundai and first at Lia Hyundai of Hartford. It was a great experience. Didn't feel pressured at all. It was such a seamless process thanks to everyone who worked with me. Raj Kumar, Emily Solla, and Kayla Fortin were all amazing. I will definitely recommend others to come here.

Krys

Dec 5, 2024

EdmundsEdmunds

Bever had any issues, very easy to work with the service reps

John

Nov 12, 2024

EdmundsEdmunds

Quran Beckett was the best sales associate with whom I have ever had the pleasure of working, and he made my experience as pleasant as I could have ever imagined. He was kind, professional, and went the extra mile every step of the way. Thank you for everything!

BillyC

Oct 31, 2024

EdmundsEdmunds

this is the second Hyundia that I bought from Raj Kumar> Excellent salesperson and he gave me a good deal!

Managed by eXteres with WebCred.io