Reviews
47Anonymous
Jun 10, 2026
FacebookI purchased my 2026 Nissan from Andrew and it was by far the easiest purchase I have ever made! Every single process went so smoothly and I took my brand new vehicle off of the lot the same day I walked in. Andrew and Anthony were both absolutely phenomenal and I would recommend anyone purchasing a vehicle here!
Anonymous
Jul 17, 2025
FacebookNever dealt with such a incompetent repair facility. Titan with 11k miles leaves us stranded and got towed there. Three weeks later after many lies it was fixed. Picked it up and drove about 20 miles till it broke down in the middle of a main truck route. Nissan roadside was no help 4 hours for a tow truck. Sheriff couldnt let it stay there blocking traffic and called a tow. Cost 430.00 out of pocket. Now it sits at Lia while the only mechanic they have is on vacation for a week.
Anonymous
Dec 27, 2024
FacebookCalled about 2 Rocky Ridge Titans they had on their lot on a Saturday and spoke to their salesperson Mikey. Was told he would get back to me on Monday but only received a text midweek stating he was sick. No further communication thereafter. I’m from CT and they probably don’t want to deal with out-of-state residents, however, I have since bought a similar truck with NO hassle in MA at Country Nissan. Thank you Lia Nissan for ignoring me because I got a 2024 Titan for 0% APR. Very unprofessional!
Sonya Belletti Giovacchino
Dec 27, 2024
FacebookCalled about 2 Rocky Ridge Titans they had on their lot on a Saturday and spoke to their salesperson Mikey. Was told he would get back to me on Monday but only received a text midweek stating he was sick. No further communication thereafter. Im from CT and they probably dont want to deal with out-of-state residents, however, I have since bought a similar truck with NO hassle in MA at Country Nissan. Thank you Lia Nissan for ignoring me because I got a 2024 Titan for 0% APR. Very unprofessional!
Anonymous
Dec 2, 2024
FacebookExcellent Sales/finance dept. Recently bought a 2024 Pathfinder Rock Creek Edition and absolutely love it !! Would highly recommend the dealership.
Anonymous
Apr 30, 2023
FacebookMike Mashuta in sales was by far the best salesman I have ever worked with. He was genuine, honest, efficient, and professional. I highly recommend doing business with him. Five stars ⭐️⭐️⭐️⭐️⭐️
Anonymous
Nov 5, 2022
FacebookMy husband and I worked with Stephanie in sales. I have never had an easier more seem less car buying experience. She was amazing to work with, dealing with most everything without us having to sit in the dealership. Which if you knew my husband and his patience was extremely appreciated! Stephanie is friendly, professional and knowledgeable. We traded in 2 cars for 2 new ones that we love! Thank you Stephanie and Lia Nissan of Glens Falls!
Anonymous
Oct 26, 2022
FacebookMike M. was wonderful to work with. Easy going…efficient…and went above and beyond to make my sons first car buying experience a breeze. Customer service a 10!
Anonymous
Oct 18, 2022
FacebookStephanie is definitely the best person to buy a car from!
Anonymous
Sep 3, 2022
FacebookToday I bought my 3rd Nissan from Chris Cole. He is great at getting you in the car you want. His knowledge of the cars features is vast. From my 2018 Rouge, my 2021 Rogue, to my new 2022 Altima, any questions he always has gone out of his way to answer them. I look forward to continue working with the Awesome service department in the future as well.
Anonymous
Jul 25, 2022
FacebookStephanie provides informative and personalized options for buyer’s individuality. She has a vast knowledge of all the vehicles to be able to help with buying decision making.
Anonymous
Jul 13, 2022
Facebookyesterday my driver side seat belt started not clicking into place. I called them up this morning and told them what was going on and how far I had to drive and that I drive for a living they will not order the part for the car unless I bring it down for them to look at the car and wait for them to order that part and then drive back down and have them fix it even though I told them exactly what I need and explained to Joanne 3 times I live 70+ plus miles each way and that it is unsafe for me to have to use my passenger side buckle just for me to have a seatbelt. I also explained to her that I drive for a living and that my client has to ride in the front seat and if I have him with me I will have no seat belt to use. she proceeded to just laugh at my husband when he called her.
Anonymous
Jul 6, 2022
FacebookFast service and JoAnn is friendly
Anonymous
Jul 5, 2022
FacebookAfter being called a “stupid cock sucker” by Christian the service manager Brett muller bent over backwards for me gas card free oil change the whole 9 yards then never did anything to Christian as a result to his temper. Stay away from this place. Will never be back Edit: Girlfriend had to get an axle replaced under warranty 1 hour job at most on a car with 5,500 miles on It she was there from 8:30- just after 12:00. This place needs to get their heads out of their butts absolute joke of a place
Anonymous
Jun 29, 2022
FacebookBig thank you to Mike Mashuta @ lia Nissan, who got me a great deal on an absolutely beautiful 2022 Rogue! Hands down amazing experience! Mike even went the extra mile and detailed the car himself to get me my new car faster! Thank you so much Mike & all my Lia family!
Anonymous
Jun 17, 2022
FacebookI called Mike looking for a car for my wife. I told him what I needed for my trade and he went right to work, and was able to secure exactly what we were looking for! Very happy with the deal, and the help from Mike! Another great experience at Lia Nissan Of Glens Falls!
Anonymous
May 25, 2022
FacebookI called Mike answered and I discussed exactly what I wanted. He had something right on the lot surprisingly. I came right up was able to see it and test drive it. Got everything done within five hours and drove off the lot. I couldn't be happier with the service especially since I spoke to multiple dealerships and sales people. Thank you Mike!
Anonymous
May 2, 2022
Facebook…
Anonymous
Dec 31, 2021
FacebookStephanie was awesome. She understood what i was looking for and delivered. She listened and was not pushey in any way . I can say this was my most pleasant car shopping experience. I bought the first vehicle she showed me . She Rocks thank you
Anonymous
Dec 16, 2021
FacebookI purchased a car from lia nissan and not even a week later it needed a front brake job including rotors and a brake fluid flush out, also an alignment and finally 2 of the tires wouldn’t even pass inspection. I am very disappointed and would not recommend buying a used car from them to say the least:(
Anonymous
Jul 15, 2021
FacebookOutstanding service that was efficient and professional! David Beaury went above and beyond to make my car buying experience as smooth and easy as possible! He even did all the paperwork part over the phone! This was great!! All I had to do was come in and sign the paperwork! Thank you again David for a truly stress free car buying experience that was enjoyable!!! I love my Murano!
Anonymous
Jun 21, 2021
FacebookBrought my 2011 Nissan Murano there and told them I needed the VVT solenoid changed. They proceeded to replace everything else in my engine besides the one thing I told them needed to be replaced. Then proceeded to charge me almost $3000 for work that did not need to be done and are now refusing to refund me any of it I will not be bringing my Murano back and I will not be purchasing another Nissan after this car Fails
Anonymous
Jun 2, 2021
FacebookJust got a Nissan. Titan and love it. 4th new car in 4-5 yrs from this dealer. Brett, Anthony and the sales department treat us like family and make sure it’s a quick and pointless process. Reasonable and understanding.... I would recommend them to anyone A+
Anonymous
May 8, 2021
FacebookI guess make sure you 100% want the car and know they will not budge on the price of a used car. I was told they will make more off an auction of a used car and that they are moving cars so fast they refuse to move on price a dollar. Also if you want aggressive phone calls from your salesman saying he dosent want to put in the work then THIS IS YOUR PLACE! I specifically told Mike that we were already approved and we just wanted to extend the loan and take the car and he still sent this aggressive call. This place is just awful.
Anonymous
Feb 13, 2021
FacebookI just want to say a huge thank you to Stephanie!! She helped me finally upgrade to an AWD vehicle in my price range and made the whole process both quick and painless! Not to mention made sure to make as many precautions as possible to help prevent the spread of Covid-19. I will definitely be continuing to go back to not only Nissan but Stephanie as well for any car purchases in the future. 😊
Anonymous
Jan 22, 2021
FacebookStephanie was awesome .. the whole thing went great ..I’m very pleased with my car 🚗..thank you all ..
Anonymous
Aug 29, 2020
FacebookPicked up my brand new Rogue Sport this afternoon in Queensbury, NY. Mike Mashuta was great to work with. He helped me get exactly what I wanted with no hassle. If you are looking for a new vehicle check out Lia Nissan, and ask for Mike.
Deanna Pelletier Landon
Aug 18, 2019
FacebookStephanie was our salesperson & gave exceptional service. Would highly recommend the dealership and her. They were prompt, efficient, informative and best of all gave me a great & affordable deal!
Lottie Jameson
Jun 26, 2019
FacebookThanks for all your help with service and new tires Aaron B !
George Harrington
Dec 14, 2018
FacebookThe friendly and helpfulness of the staff especially Stephanie Havens. is why I bought at Lia Nissan of Glens Falls.
Stacy Reiners
Nov 17, 2018
FacebookI called on a vehicle at this dealership and spoke with Ryan a sales manager. The price on the internet at the time of the call and prior to this for at least 3 weeks was $18,999 or maybe $18,799 - I live 3-4 hours away. This vehicle is a certified vehicle and that is one of the reasons I was going to go this far to purchase. I have a friend that lives within a half hour and so I would kill 2 birds with one stone. I was going to be paying cash so I wanted to call first and get all the numbers and when i looked up the car the day after talking to Ryan, the price was up $2000 some dollars. At $20 something now. I call Ryan back and I am told that he will have Stephanie call me. Stephanie does call but i missed her call. I called back 2 times and today the 3rd time and I was able to leave another message and Stephanie did call me back. She had to talk to Ryan and after talking with Ryan the price will remain the $20,000 something and blah blah blah only certified one, lowest mileage, closest to me etc etc. I don't want to hear that. I want to hear that you know you talked to me last week and that you knew I was interested and every though this was marked up now that there is snow on the ground, you would value me enough to validate that I had already called and wanted to come out to get the vehicle. NOW today they say they do not have record of this vehicle at that lower price. Come on now. This is why I hate car shopping - it is a game. I don't have time for games. It has sat there on the lot since Sep 20, 2018. #cantbelievethis - All over $2000.
John Burger
Oct 16, 2018
FacebookStepanie Havens greeted us with a smile and never stopped. She was friendly, courteous. and never pushed us towards something we didn't want or need. Best customer experience my wife and I have had. FIVE STARS *****
Helena Croff-Clairmont
Aug 27, 2018
FacebookIf you're looking for a knowledgeable, friendly and all around great car salesperson you need to go to Lia Nissan and find Stephanie Havens!~
Kathy Huff
Aug 16, 2018
FacebookAs u all know, I bought a Nissan Rogue. I have shopped at every dealership in the area, and I have to say this was such a great experience! Too many things to list, but I basically have a new car with everything they replaced on it. If u want to know the details, message me! Anyone looking for a car, plzzz check them out! They are awesome, friendly, and knowledgeable. Thanks to Stephanie Havens for the great experience! If u go there, tell them I sent u
Coleen Waterhouse
Aug 1, 2018
FacebookI have had my 2016 Rogue serviced at this dealership since I purchased it in Colonie. I am totally satisfied with the staff in the service department. Aaron Boule has been very professional and accommodating each time I have been there. I highly recommend Lia Nissan in Glens Falls.
Dave Trachte
Jan 6, 2018
FacebookFirst time at Lia Nissan of Glens Falls. Very prompt service and were very willing to work with me on the deal I wanted. Thanks Stephanie!
DeRonda Hastings
Sep 6, 2017
FacebookThank you Justin, Anthony (despite the hat ;) , Aaron & the crew for making something we had put off doing for sooo long, a smooth, fast & friendly process! (y) ~De & Cindy
Rick Doty
Jun 25, 2017
FacebookAaron Boule thank you for a painless auto buying experience! Very happy with the Rogue and service that we received!!!
Tammy Kuczek
Jun 14, 2017
FacebookI recently had my first servicing on my new Nissan Rogue. Everyone was very friendly and Aaron Boule, in the service department, was super nice and helpful. The lounge area has various drinks, snacks and a tv to entertain us while we wait..which was super quick (but thorough).
Brian Fisk
Mar 17, 2017
FacebookI have never been to a dealership that treats you this well! Stephanie put together the deal that couldn't be matched. Fran, Brooke and Aaron in the service department are excellent. I've been buying cars for 40 years and have never had a better experience, wish they had moved into Queensbury years ago!!
Tanya M Chowske
Jan 1, 2017
FacebookVery disappointed in this dealership. I was a customer at Lia Honda in Albany, I received the best service there when I bought my CRV. So I referred my good friend to this dealership expecting the same quality service. We worked with Stephanie. While we were sitting at her desk I was very clear that I referred my friend there. She acknowledged there was a referral program. We went through and had the test drive. I wasn't very pleased with the way she was handling the sale, being so pushing about in house financing, not really respecting when my friend and I were talking about her options. She was even hesitant to hand over the VIN number that she needed if she wanted to do research on her own. It was just all in all a shady experience. Anyhow, my friend bought the car. And about three weeks later I called to inquire about the referral program and that I hadn't received any correspondence. Stephanie told me it was my responsibility to remind her the following day to submit the paperwork and that there was nothing she could do. I reminded her that it was her responsibility to explain the process and that it was her dealerships process, so she should have taken the initiative that a customer brought a new customer into the dealership, one she made a sale from. It's now been another two weeks, I've heard nothing. I'm more than aggrivated at this point. Not only was she very rude when I called to see what was going on, she basically said there was nothing she could do at this point, and that she would bring it to her manager. That if there was a resolution the best would be at this point a gift card for 50$ which is 200$ less than the one I was offered via email back in November. Again, I want to point out that I am a lia Honda customer. They were awesome. This was an entirely different experience.
Kevin Malinoski
Dec 31, 2016
FacebookAaron Boule was incredibly helpful when I brought my car in on a lunch break! I had limited time and he got it turned back around to me within an hour!
Simon Schaus
Nov 26, 2016
FacebookBought a used Honda Civic from these guys, got an excellent deal and they helped me out of an expensive lease that I still had two payments due on. They price off-brand cars very well - got the car for well under KBB value. Transparent and minimal pressure sales environment was refreshing and made the whole process easier. Would recommend Stephanie Havens in sales there. Thank you!
Marisa Leah
Aug 22, 2016
FacebookWe had been going back and forth with another dealership for almost a week and just happened to stop in to take a look at a rogue, I couldn't have asked for better service from Stephanie and Anthony, they were both wonderful and made the experience so smooth! Everyone at the dealership was so friendly and pleasent, highly recommend!
Darcy Blake
Aug 2, 2016
FacebookAaron Boule and company treated me with prompt service and utmost respect. I would recommend to any of my friends or family a trip to see them. When I am in the market for my next car, I won't hesitate to go back to Lia Nissan in Queensbury
Maureen Worthing
Jul 6, 2016
FacebookWe were just going to look at the Nissan Rogue and all of our options but we met with Stephanie Havens and we leased the Rogue that day. We've bought a lot of cars over the years and I know we've never had such a great experience. Everyone at the dealership was pleasant, helpful and went out of their way to be the best at their jobs. The sales manager worked with us on the price, Stephanie worked with us on the options and the service department went out of their way to retrieve a CD that had been stuck in our Jeep for years. I highly recommend Lia Nissan to anyone interested in a new car. Our friends Don and Lisa had recently bought a new Rogue at Lia so I knew the experience would be good but I guess I didn't realize it would be awesome. Thank you all for going above and beyond. Even arranging the financing with Anthony was a pleasant experience. Thank you all for everything. We love driving our new Nissan Rogue. MBW
Connie Pike Irish
Jan 13, 2016
FacebookFirst visit to the service department. Aaron was great. He even stayed late to accommodate me. Everyone there was very friendly. I will be back for future service visits.