Reviews

148
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JaneG

Nov 24, 2025

DealerRaterDealerRater

I recently traded in a 2013 Prius for a 2026. Everyone at the dealership was helpful and friendly. I worked with Fitz Crooks at Lia Toyota of Rockland. He got me the car I wanted. This car is my fifth Toyota and have been very happy with them.

JaneG

Nov 24, 2025

DealerRaterDealerRater

I recently traded in a 2013 Prius for a 2026. Everyone at the dealership was helpful and friendly. I worked with Fitz Crooks at Lia Toyota of Rockland. He got me the car I wanted. This car is my fifth Toyota and have been very happy with them.

damon.otero

Nov 19, 2025

DealerRaterDealerRater

I would like to give a special thanks to Ana Callodo who was my Sales Representative. Her expertise, patience, and dedication to making my experience smooth and enjoyable did not go unnoticed. She is a true professional, dedicated to the highest standards of customer service.

damon.otero

Nov 19, 2025

DealerRaterDealerRater

I would like to give a special thanks to Ana Callodo who was my Sales Representative. Her expertise, patience, and dedication to making my experience smooth and enjoyable did not go unnoticed. She is a true professional, dedicated to the highest standards of customer service.

jschaiman

Nov 10, 2025

DealerRaterDealerRater

Was nice in the waiting area cause I had a complimentary hot chocolate. Thanks to Joseph my salesman for his help and alertness.

jschaiman

Nov 10, 2025

DealerRaterDealerRater

Was nice in the waiting area cause I had a complimentary hot chocolate. Thanks to Joseph my salesman for his help and alertness.

carmen.jcr22

Oct 22, 2025

DealerRaterDealerRater

Since the very first minute Ana was very warming and welcoming helping us to complete the purchase as soon as possible and in an smooth way

carmen.jcr22

Oct 22, 2025

DealerRaterDealerRater

Since the very first minute Ana was very warming and welcoming helping us to complete the purchase as soon as possible and in an smooth way

dolphinmfahy

Oct 15, 2025

DealerRaterDealerRater

Dealership is kind. Chris especially knows his stuff. Ralph in service is honest, and kind. Thats why I love toyota.

Able

Oct 13, 2025

DealerRaterDealerRater

Just bought my gr Corolla from here, awesome experience with this dealership! Ana Collado took care of me. She was awesome!

Able

Oct 13, 2025

DealerRaterDealerRater

Just bought my gr Corolla from here, awesome experience with this dealership! Ana Collado took care of me. She was awesome!

JB

Oct 4, 2025

DealerRaterDealerRater

I have been a client of Rockland Toyota for over 15yrs and 4 cars. Always the same excellent service across the board, from the sales staff to the service crew. I’m always looking forward to going there as I am always treated so well, even on a busy and crowded day.

tommydimo

Sep 29, 2025

DealerRaterDealerRater

Went in to buy a pre owned Jeep and ended up taking it home! Fitz and Scott really worked with us and there was no hassle or trouble. Ended up leaving with the number we wanted thanks to these two gentlemen. Would highly recommend.

Patrick.McCosker

Sep 29, 2025

DealerRaterDealerRater

The Service Dept handled the alignment and balancing of the tires to alleviate the steering wheel shaking at 60mph. There was some confusion about rotating tires and changing the oil at 15,000 miles ( 5K intervals versus 10k ). However, Ralph Russo and Sergio Lucero were able to sort it out for me. Toyota recommends oil changes at 5K , 10k and then 20k. 10k between oil changes seems excessive as I drive in bumper to bumper traffic and on-construction sites. The car was washed which is a nice touch, Thank You

tommydimo

Sep 29, 2025

DealerRaterDealerRater

Went in to buy a pre owned Jeep and ended up taking it home! Fitz and Scott really worked with us and there was no hassle or trouble. Ended up leaving with the number we wanted thanks to these two gentlemen. Would highly recommend.

Patrick.McCosker

Sep 29, 2025

DealerRaterDealerRater

The Service Dept handled the alignment and balancing of the tires to alleviate the steering wheel shaking at 60mph. There was some confusion about rotating tires and changing the oil at 15,000 miles ( 5K intervals versus 10k ). However, Ralph Russo and Sergio Lucero were able to sort it out for me. Toyota recommends oil changes at 5K , 10k and then 20k. 10k between oil changes seems excessive as I drive in bumper to bumper traffic and on-construction sites. The car was washed which is a nice touch, Thank You

Teenyotto

Sep 21, 2025

DealerRaterDealerRater

Phil Demersky was a great guy! Able to fix my issue in much less time predicted! Got me in and out in no time! A gentleman!!

Teenyotto

Sep 21, 2025

DealerRaterDealerRater

Phil Demersky was a great guy! Able to fix my issue in much less time predicted! Got me in and out in no time! A gentleman!!

Gorrack

Oct 17, 2024

DealerRaterDealerRater

I went in for the 15k service (rotation and inspection) and never received a multi-point inspection, despite being told it was performed: 1) No printout of the multi-point inspection report was provided, so I had to ask for an electronic copy to be sent [this should be done automatically, even if they’re going paperless] 2) The report stated 12/32 for all tires and 12mm brake lining, which is false as I just measured the tires recently [it’s not a brand-new vehicle with new tires/brakes) 3) When I told the service advisor (Cody McCarthy) the inspection wasn’t done, he got defensive and claimed he only “inputted the numbers,” taking no ownership of the problem. He didn’t take my comment seriously, saying it’s a fairly new car. I told him let’s go out and check the tires together and he said he couldn’t do that. I had to ask for a manager (Tom) to discuss my concerns with the technicians’ work (Jonathan Palacios); Tom offered to re-do the entire inspection if I was willing to wait, but I didn’t, so I told him just to check my tire depth to prove the tech never did it (7/32) which was confirmed. 4) My tires were also under-inflated (33 psi) leaving the dealership, which I had to drive back, and Tom confirmed and fixed.

SuzanneGenovesi

Feb 22, 2024

DealerRaterDealerRater

Fitzroy Crooks from Lia Toyota is honest and trustworthy. He works with your needs. He has worked with me and a few family members for years. I highly recommend him.

SuzanneGenovesi

Feb 22, 2024

DealerRaterDealerRater

Fitzroy Crooks from Lia Toyota is honest and trustworthy. He works with your needs. He has worked with me and a few family members for years. I highly recommend him.

Kenroy Roberts

Feb 16, 2024

DealerRaterDealerRater

This dealership is very close to my home. I'm always please with the service.

Adrianjaburke

Feb 14, 2024

DealerRaterDealerRater

Authentic, professional down to earth people ,loyal and genuine care for the needs of there customer base

Adrianjaburke

Feb 14, 2024

DealerRaterDealerRater

Authentic, professional down to earth people ,loyal and genuine care for the needs of there customer base

patu11

Feb 11, 2024

DealerRaterDealerRater

It was a pleasure having Gregory Strohmeyer as my service rep. He was so nice & considerate of my concern about the warning light that popped up. Also, in general, I have always been treated well at Lia. The folks there always seem happy to see me! They are accommodating with last-minute problems, which this was & I appreciate the quick appointment to solve my problem.

wmasters

Feb 7, 2024

DealerRaterDealerRater

Excellent experience working with Joseph Constable on purchasing a vehicle from this dealership! Answered all questions and is very knowledgeable on their various models!

wmasters

Feb 7, 2024

DealerRaterDealerRater

Excellent experience working with Joseph Constable on purchasing a vehicle from this dealership! Answered all questions and is very knowledgeable on their various models!

S.Caamano

Jan 23, 2024

DealerRaterDealerRater

Mr. Ralph Rosso.,Repair Service workers.Thank you Lia Toyota.Excellent Job with my car.

S.Caamano

Jan 23, 2024

DealerRaterDealerRater

Mr. Ralph Rosso.,Repair Service workers.Thank you Lia Toyota.Excellent Job with my car.

jjmabli

Jan 3, 2024

DealerRaterDealerRater

Excellent professional service on a timely basis. Brandon Bucceri was knowledgeable and professional. The service was done as stated and on time .

Cristiangg14

Dec 18, 2023

DealerRaterDealerRater

Very nice person and attentive, he went above and beyond to help me with my oil change

Thudson00

Dec 16, 2023

DealerRaterDealerRater

Ralph Russo in service is excellent. He is always on point and familiar with the issue at hand.

robertjava2go

Nov 29, 2023

DealerRaterDealerRater

I’ve been dealing with this dealership now since 2010 or 11 a good experience

barbarabosco2014

Nov 17, 2023

DealerRaterDealerRater

Everyone I interacted with at Lia Toyota was courteous and friendly. In particular, Joseph Constable took me under his wing and and walked me through the process of purchasing a used 2022 Avalon, the last of it's kind, and trading in my old Avalon. He took the time to familiarize me with all the bells and whistles on my new Avalon. I did not realize that my car is really a computer in disguise! He was very patient and made sure that I was familiar with the key functions of the car and comfortable driving out of the dealership. His parting words were "don't hesitate to call me or come back if you have any questions" and he meant it. I also want to give a shout out to Chase Cimorelli and his staff in the Service Dept for their help. I know I will be well taken care of by Joseph and his co-workers on my future visits.

barbarabosco2014

Nov 17, 2023

DealerRaterDealerRater

Everyone I interacted with at Lia Toyota was courteous and friendly. In particular, Joseph Constable took me under his wing and and walked me through the process of purchasing a used 2022 Avalon, the last of it's kind, and trading in my old Avalon. He took the time to familiarize me with all the bells and whistles on my new Avalon. I did not realize that my car is really a computer in disguise! He was very patient and made sure that I was familiar with the key functions of the car and comfortable driving out of the dealership. His parting words were "don't hesitate to call me or come back if you have any questions" and he meant it. I also want to give a shout out to Chase Cimorelli and his staff in the Service Dept for their help. I know I will be well taken care of by Joseph and his co-workers on my future visits.

charlestd

Nov 14, 2023

DealerRaterDealerRater

Thanks Ralph Russians team for a prompt and thorough servicing for my Prius C ! Very happy with the results!

Cw4940

Nov 4, 2023

DealerRaterDealerRater

Great Ambiance and people friendly. It is my pleasure to use your dealership when needed

kathy hw

Oct 31, 2023

DealerRaterDealerRater

Ralph Russo is an excellent service rep. Ralph listens to my concerns, quickly gets my car in for service, and is honest and upfront with essential car repairs and maintenance without sacrificing auto safety. Ralph is the best!

Rikad

Oct 26, 2023

DealerRaterDealerRater

The offers and service of Lia Toyota will stay pleasant for a long time. Fitzroy Crooks is a great and fine salesman who is able to secure the attention of those he serves. He is knowledgeable, dependable and well organized in his presentation. He is one person to do business with in future.

diane.bucci

Oct 14, 2023

DealerRaterDealerRater

Joeseph Constable is fantastic. He made purchasing the Prius a pleasure. I cant say enough about him. Brian Buccieri was extremely helpful in getting my tire fixed.

Ohartung

Sep 27, 2023

DealerRaterDealerRater

Had a pleasant experience buying our RAV4 at Lia Toyota. Joseph Constable was very professional and helpful and was an excellent guide during the entire process. Highly recommend Lia and Joseph.

stevebodner25

Sep 20, 2023

DealerRaterDealerRater

I have been a client at Lia for over 20 years. Excellent customer service and i highly recommend this dealership. Ralph Russo in service has always been very helpful and easy to work with.

Jordanesp

Sep 15, 2023

DealerRaterDealerRater

We've been getting our Toyotas from Lia for a long time with no problems in leasing, sales or service. Fitzroy Crooks has been our agent, and always makes sure to take good care of us in every way - a pleasure working with him again as I purchased my previously leased Camry.

Jeff & Barbara

Aug 25, 2023

DealerRaterDealerRater

This is our third lease at Lia of Rockland. We were extremely happy with our first lease of a 2017 Camry, not thrilled with our second lease of a 2020 Camry (we had considered going elsewhere for future cars), but were drawn back to Lia with the latest lease of a 2022 Rav4. My wife had brought our 2020 Camry in for service, and while she waited she wandered into the sales dept. to see what was available. She was met by an extremely professional sales rep., Chris Troung, and ended up putting a down payment on a 2022 Rav4. My recent visit to the service dept. was greeted by Eugene Goldberg who was friendly, knowledgeable, accommodating, and had a great personality. This solidified our reasoning for us to remain loyal customers of Lia of Rockland. Thank you!

Garyhealy

Aug 24, 2023

DealerRaterDealerRater

This was my 3rd consecutive lease with Lia Toyota of Rockland and Fitzroy Crooks walked me through the process each and every time. Fitzroy along with Joseph Constable and Mike Lia made my experience a pleasure and they are all ROCKSTAR employees and human beings. Thanks to them I will be back at Lia Toyota of Rockland.

Prof

Jul 21, 2023

DealerRaterDealerRater

Excellent experience. Salesman Joseph Constable is an outstanding professional. He listens, asks pertinent questions, checks for understanding and has a great sense of humor and a wonderful demeanor. Very intelligent individual. He made the purchase of our end of lease vehicle very simple and painless. I would like to also thank GM John Vitro, SM Kelvin Aquino and Finance Mgr. Memo Cruz for all their help. Lia has an excellent team and they make you feel like you are their only customer. Excellent customer service. We have purchased many vehicles from Lia and one thing is consistent. Excellent customer experiences whether sales or service.

mariaportorreal.mp

May 5, 2023

DealerRaterDealerRater

Awesome services friendly sale people. Especially Melvin Lara. He welcomed me like family. Got me approved. I love my car! Thank Lia Toyota!

Francisconunez914

May 5, 2023

DealerRaterDealerRater

I am very happy and sastified with the service I hope that always be that way

Joseph Lanzone

Mar 9, 2023

DealerRaterDealerRater

Fitzroy Crooks is the quintessential professional in his field - a pleasure to work with for many years. He is Lia's best asset! Lia's service department is smooth and easy to access whenever my Camry's have needed attention.

Tilo K

Mar 8, 2023

DealerRaterDealerRater

Wonderful staff! Helped me out with every request! A lot of transparency on what you pay for and what you get! No question left unanswered

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