Jenny Israel

Jul 17, 2026

Cars.com

On time,for scheduled appointment,helpful, nice waiting area. Drinks available in waiting area. Bill reviewed prior to work

Byrob Bartley

Jun 3, 2026

Cars.com

I purchased a new Chrysler, and at only 4,600 miles the check engine light came on. When I first contacted the service department, I was told the vehicle would need to stay for at least 48 hours, so I scheduled an appointment for Monday. At that time, the dealership would not provide or pay for a rental vehicle. Now I have been informed that the repair will not be completed until at least the following Monday, turning what was originally presented as a two-day issue into an eight-day or longer wait. Despite the extended service time, there has still been no offer to provide or cover the cost of a rental vehicle. This has been a very disappointing experience with a nearly new vehicle and poor customer service. I would recommend that potential customers carefully consider this dealership before purchasing or servicing a vehicle here.

Pam Pollard

May 17, 2026

Cars.com

Josh took care of me from the time I got to Crown Chrysler for my Jeep service. He made sure I was comfortable while waiting which was less time than what I had thought it would be…. Always a plus!

Joel

Apr 18, 2026

Cars.com

Quick in and outdrove from NC to get my JeepStacy McNeely did a great job.

Olive

Apr 17, 2026

Cars.com

Corbin was great! He showed me around, and helped me find my way around the dealership today. Great people!

Joel

Apr 17, 2026

Cars.com

Quick in and out…drove from NC to get my Jeep…Stacy McNeely did a great job.

Olive from Chattanooga Tennessee

Apr 17, 2026

Cars.com

Corbin was great! He showed me around, and helped me find my way around the dealership today. Great people!

Joel from Lawndale,NC

Apr 17, 2026

Cars.com

Quick in and out…drove from NC to get my Jeep…Stacy McNeely did a great job.

John Dunn

Apr 15, 2026

Cars.com

Jason and the rest of the crew always do a great job to keep my pavement princess on the road and functioning as it should. Always professional! I recommend Jason as a service writer.

John Dunn from Chattanooga Tennessee

Apr 14, 2026

Cars.com

Jason and the rest of the crew always do a great job to keep my pavement princess on the road and functioning as it should. Always professional! I recommend Jason as a service writer.

patricia jackett

Apr 14, 2026

Cars.com

jason floyd provided excellent service as always.my car was taken care of in a timely manner and returned to me in good clean condition. i look forward to have him take care of my future needs at your dealership.

patricia jackett from pikeville tn

Apr 14, 2026

Cars.com

jason floyd provided excellent service as always.my car was taken care of in a timely manner and returned to me in good clean condition. i look forward to have him take care of my future needs at your dealership.

John Dunn

Apr 14, 2026

Cars.com

Jason and the rest of the crew always do a great job to keep my pavement princess on the road and functioning as it should. Always professional! I recommend Jason as a service writer.

patricia jackett

Apr 14, 2026

Cars.com

jason floyd provided excellent service as always. my car was taken care of in a timely manner and returned to me in good clean condition. i look forward to have him take care of my future needs at your dealership.

patricia jackett from pikeville tn

Apr 14, 2026

Cars.com

jason floyd provided excellent service as always. my car was taken care of in a timely manner and returned to me in good clean condition. i look forward to have him take care of my future needs at your dealership.

Mark

Apr 5, 2026

Cars.com

My wife and I had a really great experience dealing with Jacob Fugate and his mentee, Corbin while trading in our RAM Promaster for a used vehicle. They understood the value of our trade in, as every bit of maintenance had been performed at their dealership. Nobody tried to talk us in circles or manipulate us in any way. It was really refreshing, actually. Car shopping can be low-key cringe these days. But this was all really straightforward with no xx. These guys are professionals and theyll treat you like an adult. We wanted to get straight to business and talk numbers and get everything done quickly and efficiently. They picked up on that and followed our lead. Maintenance on the promaster was always exceptional, too. I cant recommend these guys enough!

Mark from Chattanooga, TN

Apr 4, 2026

Cars.com

My wife and I had a really great experience dealing with Jacob Fugate and his mentee, Corbin while trading in our RAM Promaster for a used vehicle. They understood the value of our trade in, as every bit of maintenance had been performed at their dealership. Nobody tried to talk us in circles or manipulate us in any way. It was really refreshing, actually. Car shopping can be low-key cringe these days. But this was all really straightforward with no xx. These guys are professionals and they’ll treat you like an adult.

Mark from Chattanooga, TN

Apr 4, 2026

Cars.com

My wife and I had a really great experience dealing with Jacob Fugate and his mentee, Corbin while trading in our RAM Promaster for a used vehicle. They understood the value of our trade in, as every bit of maintenance had been performed at their dealership. Nobody tried to talk us in circles or manipulate us in any way. It was really refreshing, actually. Car shopping can be low-key cringe these days. But this was all really straightforward with no xx. These guys are professionals and they’ll treat you like an adult. We wanted to get straight to business and talk numbers and get everything done quickly and efficiently. They picked up on that and followed our lead. Maintenance on the promaster was always exceptional, too. I can’t recommend these guys enough!

Mark

Apr 4, 2026

Cars.com

My wife and I had a really great experience dealing with Jacob Fugate and his mentee, Corbin while trading in our RAM Promaster for a used vehicle. They understood the value of our trade in, as every bit of maintenance had been performed at their dealership. Nobody tried to talk us in circles or manipulate us in any way. It was really refreshing, actually. Car shopping can be low-key cringe these days. But this was all really straightforward with no xx. These guys are professionals and they’ll treat you like an adult. We wanted to get straight to business and talk numbers and get everything done quickly and efficiently. They picked up on that and followed our lead. Maintenance on the promaster was always exceptional, too. I can’t recommend these guys enough!

BJ from Chattanooga, TN

Apr 1, 2026

Cars.com

Jason Floyed help me out to get my 2023 RAM 1500 back in a timely mater. He made sure parts were ordered and all issues I had were addressed. Thank you Jason.

BJ from Chattanooga, TN

Apr 1, 2026

Cars.com

Jason Floyed help me out to get my 2023 RAM 1500 back in a timely mater. He made sure parts were ordered and all issues I had were addressed. Thank you Jason

BJ

Apr 1, 2026

Cars.com

Jason Floyed help me out to get my 2023 RAM 1500 back in a timely mater. He made sure parts were ordered and all issues I had were addressed. Thank you Jason

Kimberly Pemberton

Mar 31, 2026

Cars.com

I loved our sales associate or dealer she was so very nice and so helpful just a great person! Very professional!

Kimberly Pemberton from Ringgold, Ga.

Mar 30, 2026

Cars.com

I loved our sales associate or dealer she was so very nice and so helpful just a great person! Very professional!

Kimberly Pemberton

Mar 30, 2026

Cars.com

I loved our sales associate or dealer she was so very nice and so helpful just a great person! Very professional!

Bob Reed from Chattanooga, Tennessee

Mar 19, 2026

Cars.com

Stacy was very helpful getting us the vehicle we wanted for the price we wanted to pay.

Bob Reed

Mar 19, 2026

Cars.com

Stacy was very helpful getting us the vehicle we wanted for the price we wanted to pay

Bob Reed from Chattanooga, Tennessee

Mar 19, 2026

Cars.com

Stacy was very helpful getting us the vehicle we wanted for the price we wanted to pay

Bob Reed

Mar 19, 2026

Cars.com

Stacy was very helpful getting us the vehicle we wanted for the price we wanted to pay.

Beth

Feb 27, 2026

Cars.com

Simple process. Took my car in for oil change and rotation, the tech found an additional issue with my car while there. They checked with my warranty and verified all covered and kept things rolling. My advisor was Jennifer Duvall and she did an awesome job. My go to advisor anytime I take my challenger there. This will be my fourth Mopar and Ill probably still be driving one when Im in my 80s lol. (Im 40 now) Great work Jennifer!

Beth from Cleveland TN

Feb 26, 2026

Cars.com

Simple process. Took my car in for oil change and rotation, the tech found an additional issue with my car while there. They checked with my warranty and verified all covered and kept things rolling. My advisor was Jennifer Duvall and she did an awesome job. My go to advisor anytime I take my challenger there. This will be my fourth Mopar and I’ll probably still be driving one when I’m in my 80s lol. (I’m 40 now) Great work Jennifer!

Beth

Feb 26, 2026

Cars.com

Simple process. Took my car in for oil change and rotation, the tech found an additional issue with my car while there. They checked with my warranty and verified all covered and kept things rolling. My advisor was Jennifer Duvall and she did an awesome job. My go to advisor anytime I take my challenger there. This will be my fourth Mopar and I’ll probably still be driving one when I’m in my 80s lol. (I’m 40 now) Great work Jennifer!

Beth from Cleveland TN

Feb 26, 2026

Cars.com

Simple process. Took my car in for oil change and rotation, the tech found an additional issue with my car while there. They checked with my warranty and verified all covered and kept things rolling. My advisor was Jennifer Duvall and she did an awesome job. My go to advisor anytime I take my challenger there.

GG and KG

Feb 15, 2026

Cars.com

Great Experience! Our salesman was the bestFrancisco Gallardo. His attitude was very commendable and allowed a perfect experience. Very fun buy and will definitely come back again for another.

GG and KG

Feb 14, 2026

Cars.com

Great Experience! Our salesman was the best…Francisco Gallardo. His attitude was very commendable and allowed a perfect experience. Very fun buy and will definitely come back again for another.

GG and KG from Apison, TN

Feb 14, 2026

Cars.com

Great Experience! Our salesman was the best…Francisco Gallardo. His attitude was very commendable and allowed a perfect experience. Very fun buy and will definitely come back again for another.

Roxanna Thompson

Feb 13, 2026

Cars.com

Jason Floyd was very helpful and professional. Very knowledgeable and friendly. Thank you so very much Jason!

John

Feb 12, 2026

Cars.com

Excellent service. Got my jeep taken care of in a fast and professional manner. Highly recommend the service department.

John from Chattanooga TN

Feb 12, 2026

Cars.com

Excellent service. Got my jeep taken care of in a fast and professional manner. Highly recommend the service department.

John from Chattanooga TN

Feb 12, 2026

Cars.com

Excellent sercvice. Got my jeep taken care of in a fast and professional manner. Highly recommend the service department.

Roxanna Thompson

Feb 12, 2026

Cars.com

Jason Floyd was very helpful and professional. Very knowledgeable and friendly. Thank you so very much Jason!

John

Feb 12, 2026

Cars.com

Excellent sercvice. Got my jeep taken care of in a fast and professional manner. Highly recommend the service department.

Roxanna Thompson from Trenton ga

Feb 12, 2026

Cars.com

Jason Floyd was very helpful and professional. Very knowledgeable and friendly. Thank you so very much Jason!

Robb White

Feb 12, 2026

Cars.com

My Son is away at college at UTC and had problems with his JEEP. We were referred to Crown Chrysler and they took excellent care of us and resolved the battery issue completely. Jennifer Duvall (Service Advisor) went out of her way to help my Son. She called and texted me with updates and was most professional and courteous. She put a worried Dads heart at ease! She was first class all the way. I appreciate her time and demeanor on the phone very much. I would highly recommend Crown in the future. Sincerely, Robb

Robb White

Feb 11, 2026

Cars.com

My Son is away at college at UTC and had problems with his JEEP. We were referred to Crown Chrysler and they took excellent care of us and resolved the battery issue completely. Jennifer Duvall (Service Advisor) went out of her way to help my Son. She called and texted me with updates and was most professional and courteous. She put a worried Dad’s heart at ease! She was first class all the way. I appreciate her time and demeanor on the phone very much. I would highly recommend Crown in the future. Sincerely, Robb

Robb White from Knoxville, TN

Feb 11, 2026

Cars.com

My Son is away at college at UTC and had problems with his JEEP. We were referred to Crown Chrysler and they took excellent care of us and resolved the battery issue completely. Jennifer Duvall (Service Advisor) went out of her way to help my Son. She called and texted me with updates and was most professional and courteous. She put a worried Dad’s heart at ease! She was first class all the way. I appreciate her time and demeanor on the phone very much. I would highly recommend Crown in the future. Sincerely, Robb

Robb White from Knoxville, TN

Feb 11, 2026

Cars.com

My Son is away at college at UTC and had problems with his JEEP. We were referred to Crown Chrysler and they took excellent care of us and resolved the battery issue completely. Jennifer Duvall (Service Advisor) went out of her way to help my Son. She called and texted me with updates and was most professional and courteous. She put a worried Dad’s heart at ease! I appreciate her time and demeanor on the phone very much. I would highly recommend Crown in the future.

Robb White from Knoxville, TN

Feb 11, 2026

Cars.com

My Son is away at college at UTC and had problems with his JEEP. We were referred to Crown Chrysler and they took excellent care of us and resolved the battery issue completely. Jennifer Duvall (Service Advisor) went out of her way to help my Son. She called and texted me with updates and was most professional and courteous. She put a worried Dad’s heart at ease! I would highly recommend Crown in the future.

Robb White from Knoxville, TN

Feb 11, 2026

Cars.com

My Son is away at college at UTC and had problems with his JEEP. We were referred to Crown Chrysler and they took excellent care of us and resolved the battery issue completely. Jennifer Duvall (Service Advisor) went out of her way to help my Son. She called and texted me with updates and was most professional and courteous. She put a worried Dad’s heart at ease! She was first class all the way. I appreciate her time and demeanor on the phone very much. I would highly recommend Crown in the future.

Robb White

Feb 11, 2026

Cars.com

My Son is away at college at UTC and had problems with his JEEP. We were referred to Crown Chrysler and they took excellent care of us and resolved the battery issue completely. Jennifer Duvall (Service Advisor) went out of her way to help my Son. She called and texted me with updates and was most professional and courteous. She put a worried Dad’s heart at ease! She was first class all the way. I appreciate her time and demeanor on the phone very much. I would highly recommend Crown in the future. Sincerely, Robb