Reviews

80
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Maryjo

Jun 30, 2026

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wonderful, it was a great! Worked with Jason, he was great and got all my questions answered and was very courteous, definitely a great experience!

Nancy Romine

May 27, 2026

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Joel

Apr 18, 2026

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Joel

Apr 17, 2026

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Joel

Apr 17, 2026

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John Dunn

Apr 15, 2026

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John Dunn

Apr 15, 2026

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Mark

Apr 5, 2026

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Mark

Apr 5, 2026

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Kimberly Pemberton

Mar 31, 2026

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Jeffrey Keinz

Mar 30, 2026

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Jeffrey Keinz

Mar 30, 2026

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Major Dan

Feb 26, 2026

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Major Dan

Feb 26, 2026

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Tiffaney Irving

Feb 18, 2026

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Tiffaney Irving

Feb 18, 2026

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Dave J

Jan 22, 2026

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Dave J

Jan 22, 2026

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Carol

Jan 14, 2026

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MCB

Dec 11, 2025

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Rlham1963

Nov 12, 2025

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Fosterchyld

Nov 6, 2025

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Fosterchyld

Nov 6, 2025

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Rick Gattone

Oct 25, 2025

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Jeff Keinz

Oct 18, 2025

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Bob

Oct 11, 2025

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Bob

Oct 11, 2025

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Charles

Oct 4, 2025

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Charles

Oct 4, 2025

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G Miller

Sep 18, 2025

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Angel Brady

Aug 29, 2025

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Angel Brady

Aug 29, 2025

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My4x4jeep

Aug 7, 2025

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Jason

Jul 31, 2025

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Joe

Jul 26, 2025

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Mark

Jul 25, 2025

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Mark

Jul 25, 2025

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Kari H

Jul 21, 2025

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Valerie know Howell Frankie ho

Jul 19, 2025

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Jason Hutcherson

Jun 28, 2025

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Papa Mike

May 31, 2025

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Maryjo

May 24, 2025

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Leon Gonzales

May 23, 2025

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Jeff

May 17, 2025

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Janice

May 7, 2025

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PC

Apr 19, 2025

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Tim

Apr 3, 2025

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Michele

Mar 17, 2025

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Socket Monkey Garage

Feb 10, 2025

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Kevin

Feb 7, 2025

EdmundsEdmunds
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2026 SUV We went in and met Frank right away . He was so easy and good natured to work with . We were made comfortable and not rushed or pressured with our decisions. Frank went over our new suv with us in detail making it funny and fun offering so many tips . Thanks Frank !!

Drove from NC to get the Jeep Gladiator I wanted and was in and out very quicklyStacy McNeely did a great jobWilliam Spann in the finance office explained the paper work to perfection and was not pushy at all on all the upsales that dealerships try to sell youhighly recommend.

Quick in and out Drove from NC to get the Jeep Gladiator I wanted and was in and out very quickly…Stacy McNeely did a great job…William Spann in the finance office explained the paper work to perfection and was not pushy at all on all the upsales that… dealerships try to sell you…highly recommend.

Quick in and out Drove from NC to get the Jeep Gladiator I wanted and was in and out very quickly…Stacy McNeely did a great job…William Spann in the finance office explained the paper work to perfection and was not pushy at all on all the upsales that… dealerships try to sell you…highly recommend.

Jason and the team had me in and out in under an hour. Way faster than expected and priced appropriate awesome.

Jason and the team rock Jason and the team had me in and out in under an hour. Way faster than expected and priced appropriate awesome.

My wife and I had a really great experience dealing with Jacob Fugate and his mentee, Corbin while trading in our RAM Promaster for a used vehicle. They understood the value of our trade in, as every bit of maintenance had been performed at their dealership. Nobody tried to talk us in circles or manipulate us in any way. It was really refreshing, actually. Car shopping can be low-key cringe these days. But this was all really straightforward with no BS. These guys are professionals and theyll treat you like an adult. We wanted to get straight to business and talk numbers and get everything done quickly and efficiently. They picked up on that and followed our lead. Maintenance on the promaster was always exceptional, too. I cant recommend these guys enough!

Great trade in experience! My wife and I had a really great experience dealing with Jacob Fugate and his mentee, Corbin while trading in our RAM Promaster for a used vehicle. They understood the value of our trade in, as every bit of maintenance had been performed at… their dealership. Nobody tried to talk us in circles or manipulate us in any way. It was really refreshing, actually. Car shopping can be low-key cringe these days. But this was all really straightforward with no BS. These guys are professionals and they’ll treat you like an adult. We wanted to get straight to business and talk numbers and get everything done quickly and efficiently. They picked up on that and followed our lead. Maintenance on the promaster was always exceptional, too. I can’t recommend these guys enough!

Loved outgoing Stacey Very sweet and helpful! Will continue business with them! They gave me really good value on my trade in and we’re very professional and again super nice !!

I have had Jason Floyd as my service technician several times and he has always taking good care of me. This time, just a oil change and tire rotation, but smooth sailing all the way. Thanks

Fast and easy.\nTo threats in michigan I have had Jason Floyd as my service technician several times and he has always taking good care of me. This time, just a oil change and tire rotation, but smooth sailing all the way. Thanks

Service representative, Jason Floyd, was friendly and professional. He was knowledgeable and informative. I needed a ride to a doctors appointment and he was able to provide transportation to and from the doctorss office. My Jeep was ready for me when I returned to the dealership. Overall a very good experience.

Oil change and tire rotation Service representative, Jason Floyd, was friendly and professional. He was knowledgeable and informative. I needed a ride to a doctor’s appointment and he was able to provide transportation to and from the doctors’s office. My Jeep was… ready for me when I returned to the dealership. Overall a very good experience.

From Stacy to Blake to Virgil! They are so kind and patient!

The team is amazing From Stacy to Blake to Virgil! They are so kind and patient!

Sales team was very honest and transparent. Frank was attentive, knowledgeable and eager to earn my business. Will did an excellent job at informing of every aspect of the transaction. We are now a Jeep family and Crown will be our go to place for service.

Great Team! Sales team was very honest and transparent. Frank was attentive, knowledgeable and eager to earn my business. Will did an excellent job at informing of every aspect of the transaction. We are now a Jeep family and Crown will be our go to… place for service.

Purchase Kind, willing, explained everything in detail on paperwork, nothing hiden, appeared to be honest.Salesman was very courteous

Highly Recommend Highly recommend if you're looking at trading in a vehicle or for a Jeep. Many options on the lot and willing to work with you to get you what you want.

Stacy McNeely was wonderful to work with, she was very friendly, helpful, . No high pressure.

I had a great experience working with Stacey McNeely at Crown CDJR! She was incredibly patient with me throughout the whole process of finding the right car. I never felt rushed or pressuredshe really took the time to listen to what I wanted and helped me find the perfect fit. Staceys professionalism, kindness, and genuine care made the experience smooth and stress-free. I highly recommend Stacey McNeely to anyone looking for a new or used car. She truly goes above and beyond for her customers!

Relaxed I had a great experience working with Stacey McNeely at Crown CDJR! She was incredibly patient with me throughout the whole process of finding the right car. I never felt rushed or pressured—she really took the time to listen to what I… wanted and helped me find the perfect fit. Stacey’s professionalism, kindness, and genuine care made the experience smooth and stress-free. I highly recommend Stacey McNeely to anyone looking for a new or used car. She truly goes above and beyond for her customers! 👨🏽‍🎨🎨

Quick drop in for wiper blades and repair Stopped in to get front and rear wiper blade replaced. Ryan Lawrence in service department was quick and professional to get me in and out. I also had an issue with my drivers side wiper mechanism traveling too far then not going back down… all the way. Ryan reminded me that if it was just wiper blades I needed, I could probably save some money buying them at an auto parts store, however, with the other issue they'd need to have a look to see if it could be remedied during a quick drop in stop. I know the rear wiper blades are sometimes hard to find so I went ahead and spent a little extra for the blades. They WERE able to fix the other issue while replacing the blades and I was back underway (in the rain) in a jiffy! Sometimes spending a little extra and getting a little extra in return is smart money in my book. Thanks Ryan and service staff for getting me in and out quickly.

Service will a smile This is my second purchase from Crown.And I have used their service department on a few occasions.And never had any complaints. The last two times my service tech was Ryan Lawrence. He is very professional and always explains everything in… detail. I have always had excellent results.If I especially like the shuttle service they offer.

Jason Floyd was professional and caring about our car care needs. He was genuinely concerned for our satisfaction during our recent visit. I would recommend him to friends and family. Thank you Jason for making sure our repairs were done right and on time.

Professional Jason Floyd was professional and caring about our car care needs. He was genuinely concerned for our satisfaction during our recent visit. I would recommend him to friends and family. Thank you Jason for making sure our repairs were done… right and on time.

I pulled on the lot and was meet by Francisco Gallardo he was well informed on the vehicle I was wanting and super helpful witch made the time there fun thank you so much Crown you have my business for life

My experience at Crown I pulled on the lot and was meet by Francisco Gallardo he was well informed on the vehicle I was wanting and super helpful witch made the time there fun thank you so much Crown you have my business for life

Customer Service Ryan Lawrence assisted me with my Gladiator. He listened to my concerns and was very knowledgeable with his answers. Thank you for all the effort on my behalf.

My husband and I went into Crown just to look at some Jeeps and had no plan of purchasing, BUT Trevor showed us a deal that we couldn't beat! Trevor was super knowledge, not pushy, and got us into the Jeep with little money down. Thanks Trevor for all your help! We will be repeat customers!!

See Trevor if you want a good salesperson! My husband and I went into Crown just to look at some Jeeps and had no plan of purchasing, BUT Trevor showed us a deal that we couldn't beat! Trevor was super knowledge, not pushy, and got us into the Jeep with little money down. Thanks… Trevor for all your help! We will be repeat customers!!

Unbelievable Service My experience with Ryan Lawrence at Crown Chrysler in Chattanooga was awesome! He was informed, cordial and keep me updated every step of the process.

Completely satisfied Was very accommodating and helpful

I love the setup at crown Chattanooga. Addisan clementsan was my advisor and was quick to help me get started, while Pricing isnt ideal its the world we Live in. She was professional and courteous Service department is except for pricing top notch.

I have purchased several vehicles from Crown. Purchased a new 2025 Jeep Grand Cherokee L 4x4 Limited on 7/24/2025. Each time the purchase just gets better. My sales person Jacob Fugate did a really good job in making sure my purchase went well from finding me the right vehicle to making sure each step of the process went smooth. Always a very good experience in finance department. The General Manager Virgil Edwards always beats my best deals from other Jeep dealers and makes sure Im completely satisfied. Hes very knowledgeable and just a great guy to work with. He cares about his customers and provides great customer service. This is the CDJR dealership to go to for your best deal and no pressure purchase.

Another excellent sales experience at Crown CDJR I have purchased several vehicles from Crown. Purchased a new 2025 Jeep Grand Cherokee L 4x4 Limited on 7/24/2025. Each time the purchase just gets better. My sales person Jacob Fugate did a really good job in making sure my purchase went… well from finding me the right vehicle to making sure each step of the process went smooth. Always a very good experience in finance department. The General Manager Virgil Edwards always beats my best deals from other Jeep dealers and makes sure I’m completely satisfied. He’s very knowledgeable and just a great guy to work with. He cares about his customers and provides great customer service. This is the CDJR dealership to go to for your best deal and no pressure purchase.

Stopped at the dealership a few times not deciding yet what I was looking for. There was no pressure to buy. Terry Robey was great to work with. Answered all my questions. Great experience overall.

I went to every car dealership from Knoxville to chattanooga. Crown dodge was last on my list. I was about to give up on buying due to all the drama lies n misleading advertising of prices from Other dealerships. I haven't car shopped since 2017. Boy did I get a surprise. Let me tell you ,I honesty looked at every make n model of vans. After weeks of looking n some dealerships feeding me so much [non-permissible content removed] trying to sell me opposite of what I told them I was looking for,trying to convince me to buy an ugly gray,or black or white. ( that's the only 3 colors on every lot I found out) finally I found Stacy in chattanooga at Crown ! She was so nice, so attentive ,so knowledgeable about the new Chrysler Pacifica . And she listened to me n my wants!! And had a red one.. Stacy made buying a new Chrysler so easy for me. ( my stress level and anger was to the top ,with other dealerships n sales people) Stacy wasn't pushy or never tried to try n lie about the Van. Expressed her wishes many times about me being happy and getting what I wanted. Something other salesman didn't do at many other lots. She even worked out an easier paperwork process since my husband had an eye issue and couldn't see well that day.. so yes. Stacy at Crown is one of the kindest and most helpful amd knowledgeable sale ladies I've ever had the pleasure of meeting and doing business with! Thank you Stacy. I will gladly send all my friends that live hours away from chattanooga ,like I am, to Crown to purchase a new vehicle .

If you are looking for a great group of people and a great dealership go see Crown Chrysler Dodge Jeep Ram. I would recommend Terry Robey as well. He did a great job showing me all the possible options to get the right vehicle and the right price.

Addison Clementson was greeted me with a smile and was very polite and respectful with all of her communications. She also always responded ina timely manor. I will continue to work with Addison in the future.

If you are looking to buy a vehicle, contact Stacey Mcneeley at Crown , she is great to work with very thorough and really cares. The whole team worked with us for a great deal on our new vehicle.

Stacey McNeely is awesome, she'll treat you like family.

This dealership is A OK. The entire staff are so efficient and friendly. I have been Dealing with them since 2018 and have never encountered a problem. I just purchased by second jeep grand cherokee from Stacy Mcneely and couldn't be more pleased. She is a excellent sales associate. I highly recommend her if you are in the market for a new vehicle.

Took the time to go over all the details. Mr Williams explained all the items on the car and did a great demo drive

Terry spent a lot of time with us to answer all of our questions and ensured we could take our prospective vehicle on a thorough test drive.

After a few less than positive attempts at finding a used car, it was recommended to me to go talk to Stacy Mcneely at Crown Chrystler Jeep Dodge Ram of Chattanooga. She was wonderful to deal with. She put me at ease and was very patient while I went through the process of deciding which car to purchase. She was very informative on each. Very knowledgeable. You will be very happy if you choose to give them the opportunity to help you through this process.

My situation was unique, as I doubt most customers walking into Crown's showroom are there to special order a car, and then wait three to four months for it to arrive. Yet, I can speak to my overall experience, even in the face of manufacturer delays and the challenges those can create for a deal. Trevor Turner was my first point of contact, and he did an excellent job of ensuring I was kept up to date, and carefully guided through the entire process. There may have been moments where I wasn't happy with a particular circumstance, but those were out of his control; yet, he did his best to find solutions and navigate any roadblocks that were in our way. I couldn't recommend working with Trevor more! I should also note that this was a group effort. Tara Stricklin and Will Spann helped tremendously as well. I really appreciate their time and attention; it made the final deal closing and delivery a breeze!

Service all of my vehicles with Trish and Jason at Crown. Great Service department. Would highly recommend