Reviews

948
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Bailey Wilborn

Oct 28, 2026

GoogleGoogle

Go see Stacy at Crown of Chattanooga. She was outstanding very knowledgeable on each car that we test drove and helped the buying experience go smoothly as possible. We are extremely thankful and happy with our new purchase.

Geo Man is

Oct 27, 2026

GoogleGoogle

Frank was very pleasant to work with and very knowledgeable about all aspects of the vehicle and answered all our questions. Thank you again for all your help.

Katrina Brymer

Oct 27, 2026

GoogleGoogle

Yesterday my husband and I swung by Crown to look at a couple of Jeeps we had seen online. Our experience working with Quashawn was absolutely phenomenal!! For awhile, we were torn between the 2 Jeeps we had been looking at, however, he didn’t rush us. Any question we had, he made sure to answer. His customer skills were top notch!! In the end, we drove home in a 2026 Jeep Wrangler and we absolutely love it!! I just wanted to thank Quashawn ‘Q’ and all of the managers and staff for another awesome experience!! P.S. Q, my husband says,” Not too bad, for a Cubs fan!!” LOL

Ricardo Romero

Oct 26, 2026

GoogleGoogle

Francisco me ayudó a conseguir mi camioneta de trabajo ,he hizo un buen trabajo muchas gracias Franck

Sterling West

Oct 25, 2026

GoogleGoogle

Stacy did an exceptional job and made the entire process of purchasing our Dodge Durango easy and stress free! She was very friendly, professional, and helpful throughout the entire experience. If you're in the market for a vehicle, I highly recommend going to see Stacy. You won't be disappointed!

russ jones

Oct 20, 2026

GoogleGoogle

I had a great experience working with Nick! He was professional, friendly, and communicative throughout the entire process. He made everything smooth and stress-free, answered all my questions, and made sure I was taken care of. I highly recommend Nick to anyone looking to purchase a vehicle!

jim denton

Oct 19, 2026

GoogleGoogle

Terry was a professional to deal with Everything went smooth and professionally. Will buy from again

Charles Yearwood

Oct 16, 2026

GoogleGoogle

Great job done great people to work with keep up the good job.

Darrell Cooper

Oct 15, 2026

GoogleGoogle

Frank did an awesome job and went above and beyond to make sure that we had a great buying experience.

James Foster

Oct 14, 2026

GoogleGoogle

Frank helped connect my phone to my truck easy and simple help here

Thomas Blair

Oct 12, 2026

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James Chance

Oct 12, 2026

GoogleGoogle

Frank was very experienced. So y'all come see him. Great experience!

Jeffery Daws

Oct 9, 2026

GoogleGoogle

I visited the dealership today looking for a very specific vehicle that isn’t available yet. Even though I didn’t make a purchase today, Corbin was incredibly helpful. He took extra time to show me several alternative vehicles that were close to what I wanted so I could compare my options. I decided to wait for the exact model I want, but I will absolutely be coming back to work with him in the future. Highly recommend his patient, no-pressure approach!

Chase Rogers

Oct 8, 2026

GoogleGoogle

FRANK was a pleasure and helped me find a great vehicle at a great price

Lynn bowman

Oct 8, 2026

GoogleGoogle

Bought a new truck Stacey provided excellent service and instructions on getting me into my new vehicle. Corbin helped me with my existing ram truck and was very helpful and friendly. Great customer service

Zach Carlton

Oct 5, 2026

GoogleGoogle

Trevor was awesome and great to work with! Frank set up all the techy stuff! We were in and out! Great service!

stan

Oct 5, 2026

GoogleGoogle

Another service at Crowne... consistent, attentive, and timely.

Jane Janow

Oct 1, 2026

GoogleGoogle

Service was done on time and the staff was friendly and courteous.

Jon Sonntag

Sep 30, 2026

GoogleGoogle

If you want a 2025 with 6k miles but are willing to pay 2026 prices with 0 miles for it, this is for you. It wasn't for us and we owned two Jeep Grand Cherokees and planned on getting a third. We switched makes.

Diana Emery

Sep 29, 2026

GoogleGoogle

Bryon Beetley

Sep 29, 2026

GoogleGoogle

This is a great place to get your next vehicle.Tim, William,& Pat were awesome to deal with. I had a great experience & highly recommend them.

Cole Raven

Sep 28, 2026

GoogleGoogle

Terry was awesome. Efficient and made the process easy for us, we will be back

Casey Gallaher

Sep 25, 2026

GoogleGoogle

Jacob and Corbin were great and had best experience buying car ever !

Mary Colbert Bussey

Sep 24, 2026

GoogleGoogle

Super fast fix, top notch service

john smith

Sep 23, 2026

GoogleGoogle

Dealership is ok bought certified car that had a part messed up when going through there inspection that they missed. Had to return to Dealership 3 times to get it repaired run me 600 miles on my 3000 mile bumper to bumper warranty that got waisted.

Diane Gagliano

Sep 23, 2026

GoogleGoogle

"Hands down the best car-buying experience I’ve ever had! From start to finish, the team was incredible, but special thanks to my salesperson whose energy was absolutely contagious. They took the time to go over comparable vehicles so I could weigh all my options without any pressure. What impressed me most was how thoroughly they explained all the high-tech safety features and vehicle details—they made sure I left feeling confident and completely informed. I couldn't be happier with my purchase and will definitely be buying from this dealership again!"

Jeanna Adler

Sep 22, 2026

GoogleGoogle

Easy, quick and easy. Walked out with a great deal.

Chad Adler

Sep 22, 2026

GoogleGoogle

Terry Robey made my transaction easy and fast thank you for my new vehicle

Gail Higgins

Sep 22, 2026

GoogleGoogle

Addison Clementson was awesome.

Night Owl Express Transport LLC

Sep 21, 2026

GoogleGoogle

Came in for a work truck, left with a work truck and a personal vehicle of my dreams! Blake and Will really helped us to the highest standards! They are great

Michael

Sep 21, 2026

GoogleGoogle

Had a great experience working with Blake and Will! Blake made the truck-buying process easy, straightforward, and never made us feel pressured. Will in finance was also great to work with and took the time to walk us through everything and help get the deal put together. Both of them were professional, responsive, and genuinely worked to make sure we were happy with the purchase. We appreciate all the help getting NOET into our new truck. Definitely recommend asking for Blake in sales and Will in finance!

Beth Myers

Sep 21, 2026

GoogleGoogle

I stopped by for Tech help on my Jeep and Corbin spent time with me and showed me everything I needed to know and answered all my questions. He was very intelligent and professional and even smells good. I would highly recommend him to anyone coming to Jeep Chrysler Ram.

Mia Baker

Sep 19, 2026

GoogleGoogle

Got my dream car thanks to Terry! Easy process and no nonsense.

Benjamin Baker

Sep 19, 2026

GoogleGoogle

Zero pressure and fair pricing without the back and forth negotiations. Terry was a pleasure to work with.

Katie Waite

Sep 19, 2026

GoogleGoogle

I just finished purchasing a used Kia Telluride. The process was easy and straightforward. Terrey Robey was knowledgeable and made the experience better than any other dealership.

Geoffrey Waite

Sep 19, 2026

GoogleGoogle

Terry was great. Found exactly what we wanted without feeling pressured.

Veer Poonia

Sep 19, 2026

GoogleGoogle

Blake Kennedy and Terry Robey are awesome salesman, knowledgeable, and very understanding. These guys are 5STAR

Ezequiel Santizo

Sep 19, 2026

GoogleGoogle

Frank excelente servicio muy amable y paciente 👍🏻👍🏻

Mario Torres jr

Sep 19, 2026

GoogleGoogle

I bought a pre-owned 2020 jeep wrangler Rubicon The sales and manager were wonderful in my purchasing experience. Would definitely recommend family and friends to visit this dealership

C Kirk

Sep 18, 2026

GoogleGoogle

Frank made my experience amazing. From the initial test drive until the final papers were signed, he was attentive, helpful, and friendly. If you are in the market for a Stellantis product, go see Frank and let him take care of you.

Kevin Annoni

Sep 17, 2026

GoogleGoogle

Tim our salesman and Kenny our financial member were absolutely amazing!

Marshall Jemison

Sep 17, 2026

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Jackson Hickman

Sep 17, 2026

GoogleGoogle

Had the first oil change on our new Rubicon — they changed the oil and rotated all five tires. Great service!

Rick Peterson

Sep 16, 2026

GoogleGoogle

Had a good experience service advisor was helpfull and explained all the service that I had done.

Tom M

Sep 16, 2026

GoogleGoogle

Very professional and friendly. Highly recommend Blake.

Kristen Mundy

Sep 16, 2026

GoogleGoogle

Blake was friendly and patient with me. I appreciate his knowledge and great attitude!

charlene kelley

Sep 16, 2026

GoogleGoogle

The determination Corbin shows and portrays is remarkable! He is very polite and respectful! I would choose this salesman any day!

John Haney

Sep 15, 2026

GoogleGoogle

Josh Smith was very professional, courteous and helpful.

Yadira Ramírez

Sep 15, 2026

GoogleGoogle

Frank Y Jennifer isieron un buen trabajo muy servicio

Corneliu Rusu

Sep 13, 2026

GoogleGoogle

A simple oil change gone wrong! I brought my 2021 Ram ProMaster in for an oil change on August 26. The next day, while driving, the engine lost most of its oil and the Low Oil Pressure warning came on. I stopped immediately and had it towed in. Crown's own repair order records the cause: the oil filter was loose and leaking, and had "not originally been tightened all the way." Their technician tightened it, topped off the oil, and noted that he "cleaned off all the oil." The van was returned to me that afternoon. Twenty miles later, the same evening, the warning came on again. I photographed the engine that night — oil across the top of it, around the filter housing. I parked the van overnight, switched off. The next morning, in the same spot, there was a pool of oil on the pavement beneath it and a fresh run of oil down the clean transmission housing. I photographed that too. The van was towed to Crown a second time after they checked the pictures. Their written conclusion was that this was residual oil left over from the first leak. The abundance of oil all over the engine and beneath the van, as captured in my pictures, dispute that. I didn't ask for compensation or free service. I asked for one thing: a written commitment that Crown would stand behind the engine if damage from running without oil pressure showed up later. If it's true that the engine is fine, that commitment costs them nothing. I've sent several emails over two weeks with no reply. On September 1, I came to the dealership and waited about four hours to speak with the Service Manager. He never became available. I set a response deadline of September 10. It passed in silence. Josh, the service advisor, was courteous throughout and I want to say so. I don't hold the first mistake against the technician either — anyone can leave a filter loose, and it's fixable. What isn't fixable by itself is two weeks of no response and no one willing to take responsibility for either event. That's a choice, and it's made above both of them.

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