I drive almost an hour to this Nissan. RJ, service rep, is outstanding! Great work and uber awesome.

Have had a less than satisfying experience recently with a car dealership. The vehicle I did purchase from a local competitor of Crown Nissan needed a factory recall. Appointment procedure was smooth and needed additional servicing. Explained what needed to be looked at, dropped the vehicle at Crown and finished the repairs. Even tho it took a bit longer than expected, I was thrilled with the experience. How simple a concept; DO THE REPAIR...cannot understand why the competitor I purchased the vehicle at did not even acknowledge the repair was necessary. Crown Nissan is great in my book. Buy your next vehicle there

I wrote another review about Ben Sharpe at Crown Nissan. I had some problems with the auto pay Nissan app. Crown Nissan is not the Nissan finance dept. Nevertheless, Ben sat down with me and he helped me get it figured out. Again, above and beyond what he technically"has" to do for a customer! It is unusual to find a person that truly cares about his customers. Ben Sharpe is a one of kind!

I wrote another review about Ben Sharpe at Crown Nissan. I had some problems with the auto pay Nissan app. Crown Nissan is not the Nissan finance dept. Nevertheless, Ben sat down with me and he helped me get it figured out. Again, above and beyond what he technically"has" to do for a customer! It is unusual to find a person that truly cares about his customers. Ben Sharpe is a one of kind!

I wrote another review about Ben Sharpe at Crown Nissan. I had some problems with the auto pay Nissan app. Crown Nissan is not the Nissan finance dept. Nevertheless, Ben sat down with me and he helped me get it figured out. Again, above and beyond what he technically"has" to do for a customer! It is unusual to find a person that truly cares about his customers. Ben Sharpe is a one of kind!

liars at Crown Nissan! I can't give them zero and in this new age you can't trust the highly positive reviews because technology support can manipulate what gets out into the public! 2023 Kicks going in for with service required. Plus broken windshield washer and tire sensor problem! Service adviser called had nail in tire. nail to close to side wall needs replacement! $250.00+ After a discussion we agreed with a caveat keep the tire with nail for me to review! I was assured my request would be respected and tire would be there for me to examine! So two hours from the time I was told about this tire needed replaced to the time I arrived at dealership they had disposed of the tire and had no photos to confirm their opinion! Needless to say, this was dishonest at the least! We agreed a refund reflecting this bullshit would be forthcoming! As it seemed to be a huge problem to credit the card I had just paid with or just a deliberate dodge to get me to leave. Needless to say we were lied to by the service rep and service manager and regardless of my wife's loyalty to this dealership we will not be recommending them to anyone quite the contrary! It is unfortunate that she has extended policy coverage that may have to be done at this dealership but trust me if it is excepted at another dealership we will be going there! Don't let me forget to mention we received a check for $24 an change for compensation from these liars! Will be avoiding this dealership at all cost! Buyers be warned! Ken and Barbara Brown!

I signed for a car on Monday after a grueling 5-hour process--only to be told I couldn't leave with my vehicle. It is now Friday and I STILL do not have my car OR my trade-in. Despite having financing secured through USAA (a highly credible institution), Crown Nissan failed repeatedly to provide legible documentation for verification. Their finance department proved absolutely incapable of handling something as simple as sending paperwork. I've had to do all the follow-up myself with USAA, while Crown ignored multiple documented attempts by my bank to resolve the issue. The lack of professionalism, communication, and accountability has been beyond unacceptable. Today I am pulling the deal myself and taking my business elsewhere--where I not only received proper service but also a better deal. This has been the worst dealership experience I have ever had. Spare yourself the frustration and go anywhere but Crown Nissan.

My mother is exceptionally pleased with her Nissan Altima. Our sales consultant, Cathy, was wonderful and very helpful. She was friendly, attentive, thorough. She walked us step-by-step through the vehicle's operation and how the bluetooth stuff was supposed to be used. We went to the Pinellas County dealership and were consulted by someone named Cathy Voogd.

So far, I've had great experiences here. I purchased my car 3 months ago and it was a smooth, albeit, lengthy transaction. I went in with my own financing but they offered to shop for me and found me a rate 2% less. Cathy was my sales person..she rocks! When I had doubts as to if my ceramic coating was done properly, they didn't argue or kwibble with me, had me bring it right in and checked it our. Today was my first service visit and it was easy, friendly and convenient. You can make an appt and either wait or drop off..they have courtesy Lyft rides as well..and Joe was a pleasure to deal with! No issue with this dealership whatsoever!! How refreshing

So far, I've had great experiences here. I purchased my car 3 months ago and it was a smooth, albeit, lengthy transaction. I went in with my own financing but they offered to shop for me and found me a rate 2% less. Cathy was my sales person..she rocks! When I had doubts as to if my ceramic coating was done properly, they didn't argue or kwibble with me, had me bring it right in and checked it our. Today was my first service visit and it was easy, friendly and convenient. You can make an appt and either wait or drop off..they have courtesy Lyft rides as well..and Joe was a pleasure to deal with! No issue with this dealership whatsoever!! How refreshing

Two and a half weeks ago i left a 5 star review and im taking it back. I have never been so screwed by a place in my life. MY FIRST CAR! I worked with Cathy and she spent the 6 hours i was there with more than three different groups of clients. I only saw her when she came in to throw paperwork at me to sign before she was off again. SIX HOURS. I wasn't even planning on buying a car but she pushed, and pushed. I didn't have an appointment until 3pm that day and she called me to come in at 11am. After going through everything in detail and getting my car signed over and left. I received a call from a bank that very week varifying my information. AWESOME! wrong. The manager Devonte called me to ask me about extra funds and why i told the bank i pay for rent alone. I was confused because I CLARIFIED with Cathy that i live alone and pay rent alone. Cathy took it upon herself to smudge my numbers on my credit application to the bank to lower my monthly payments. "#1 Sales rep" my ASS. THATS FRAUD! Not only did they try to blame me. But she later admitted on two separate calls that she "assumed" i had a roommate and decided to "smudge the numbers because it would help me in the long run". I was reject by the bank, with the payments i could originally afford. I am now struggling to live and make it on a monthly basis because I had no other choice but to sign with a new bank costing me over $220 over my budget a month! My car was already off the lot. I could either bring my new car back and get my trade in value ($1,500). Or sign with another bank. $1500 wouldn't do anything for me. I HAD NO CHOICE BUT TO SIGN NEW PAPERWORK! I was told to sign with a new bank with payments for my verified pre owned (in mild condition might i add NOT NEW.) at $520 on top of $300 insurance. My credit is destroyed because of their screw ups with "smudging numbers". I have filed a complaint with Nissan and have not gotten ANY contact. I called twice today to both service and sales manager to recieve my gas cards in trade for not receiving my car detailed (even though i was there for 6 hours) because i don't feel comfortable going back there. I was taken advantage of because im a young 23 year old girl buying her first car. I am now financially screwed and have to put my life plans on hold thanks to the lack of accountability and fraudulent activity. Crown Nissan, i'm STILL waiting for my call back. I would have rather gotten my car from the sketchiest lot in FL before going here. And now Cathy gets a commission and money off of me while i struggle to eat now. But at least i have a shiny new car, right?

Two and a half weeks ago i left a 5 star review and im taking it back. I have never been so screwed by a place in my life. MY FIRST CAR! I worked with Cathy and she spent the 6 hours i was there with more than three different groups of clients. I only saw her when she came in to throw paperwork at me to sign before she was off again. SIX HOURS. I wasn't even planning on buying a car but she pushed, and pushed. I didn't have an appointment until 3pm that day and she called me to come in at 11am. After going through everything in detail and getting my car signed over and left. I received a call from a bank that very week varifying my information. AWESOME! wrong. The manager Devonte called me to ask me about extra funds and why i told the bank i pay for rent alone. I was confused because I CLARIFIED with Cathy that i live alone and pay rent alone. Cathy took it upon herself to smudge my numbers on my credit application to the bank to lower my monthly payments. "#1 Sales rep" my ASS. THATS FRAUD! Not only did they try to blame me. But she later admitted on two separate calls that she "assumed" i had a roommate and decided to "smudge the numbers because it would help me in the long run". I was reject by the bank, with the payments i could originally afford. I am now struggling to live and make it on a monthly basis because I had no other choice but to sign with a new bank costing me over $220 over my budget a month! My car was already off the lot. I could either bring my new car back and get my trade in value ($1,500). Or sign with another bank. $1500 wouldn't do anything for me. I HAD NO CHOICE BUT TO SIGN NEW PAPERWORK! I was told to sign with a new bank with payments for my verified pre owned (in mild condition might i add NOT NEW.) at $520 on top of $300 insurance. My credit is destroyed because of their screw ups with "smudging numbers". I have filed a complaint with Nissan and have not gotten ANY contact. I called twice today to both service and sales manager to recieve my gas cards in trade for not receiving my car detailed (even though i was there for 6 hours) because i don't feel comfortable going back there. I was taken advantage of because im a young 23 year old girl buying her first car. I am now financially screwed and have to put my life plans on hold thanks to the lack of accountability and fraudulent activity. Crown Nissan, i'm STILL waiting for my call back. I would have rather gotten my car from the sketchiest lot in FL before going here. And now Cathy gets a commission and money off of me while i struggle to eat now. But at least i have a shiny new car, right?

What a wonderful vehicle buying experience at Crown Nissian ! We inquired about a truck we saw on their online ad. As we are several hours away. We'll for the incredible price we were quoted for the truck. Distance was no problem. So we headed to St. Pete, once there, we met with "Cathy Voogd"(remember this name ). What incredible friendly professional lady. One of those people you meet that you felt like you've known your whole life. She went above and beyond, making this purchase happen. She's an all-star sales lady, in my opinion. She got us into a new Nissian truck. And in the blink of an eye, we we're out of there, quicker than I've ever purchased a vehicle. What an amazing experience at the dealership. If you're looking for a no pressure - work with ya sales person, Cathy Voogd is who to see. Get through the lot sales people go inside and ask for her. You'll be incredibly happy you did. Thanks, Cathy- Sincerely Shane & Chase.

What a wonderful vehicle buying experience at Crown Nissian ! We inquired about a truck we saw on their online ad. As we are several hours away. We'll for the incredible price we were quoted for the truck. Distance was no problem. So we headed to St. Pete, once there, we met with "Cathy Voogd"(remember this name ). What incredible friendly professional lady. One of those people you meet that you felt like you've known your whole life. She went above and beyond, making this purchase happen. She's an all-star sales lady, in my opinion. She got us into a new Nissian truck. And in the blink of an eye, we we're out of there, quicker than I've ever purchased a vehicle. What an amazing experience at the dealership. If you're looking for a no pressure - work with ya sales person, Cathy Voogd is who to see. Get through the lot sales people go inside and ask for her. You'll be incredibly happy you did. Thanks, Cathy- Sincerely Shane & Chase.

Best relationship I have EVER had with a car dealership. Thank you Crown Nissan of St. Petersburg Florida.

Tanya Sans was so awesome she goes out of her way to make you feel comfortable. She is very knowledgeable and accurate. She rocks . If you need a vehicle you need to see her!!!!

went into buying vehicles Tanya Sans was very professional and treated me like family

Went in here to buy a used car. Great deal. Paperwork all done by me online . Then starts the unethical business practices. Used "certified" car was supposed to have been through their rigorous inspection process. I guess the big gravel hole and one foot crack in the windshield was not part of it. They claimed they would fix that on them but the salesman had no idea how. I was the one who noticed it. He seemed put out by me noticing. Who knows how much other hidden damage there was. Gave the salesman an easy example: would this part be covered under warranty? Keep in mind it's a one year old car. He could not give me a solid "yes." Do you even work here? How well do you know your product? When we returned from the test drive four body builders lined up at a desk looking at me doing absolutely nothing. I guess all that idle time was built into the price. But the final straw: No way I was driving out of there without using THEIR insurance agent. "Oh there's a moratorium on auto insurance due to the storm (perfectly sunny day) but it's fine to drive it home today." Then I say "oh that's fine I'll just get liability through my insurance company". Then the story changes. "Oh we can't let you do that but pssst we know a few insurance companies to get you around the storm moratorium but we are not going to tell you what those companies are and you'll have to buy the full policy and cancel it later. " Keep in mind half of the building is an Allstate insurance agency. They sent in the plumpkin from Allstate and there was near panic in her eye that I was going to go with someone else. So then they sent in the GM a big tough guy who tried to strong arm me into it. I was done and walked away. Again stay clear from this unethical dealer.

Thank you so much Nedim Resic for being so kind and helpful. You made the whole buying experience AMAZING. You're the best!!! I would recommend buying a vehicle here.

This is the best dealership I have ever dealt with. I'm not from Tampa and was hoping to find somewhere to get my car serviced. They are amazing. Tomm Burkart reached out to me after my car was towed to the dealership when it broke down (this is the first time because my car has been really reliable). Tomm is kind, professional and kept me up to date on the progress of my car. I really appreciated the professionalism and the service. My service was covered under warranty and Tomm arranged my rental. When I tell you I can't say enough positive things about my experience. I have been telling everyone about my great experience. I highly recommend them.

OUTSTANDING dealership!!!! Cathy Voogd is absolutely amazing. She is honest and transparent from the start. There was no grueling 8-hour "let me bring this manager... that manager ... the dealer GM to see what we can do." We felt SO special. Cathy even added a huge red bow to the fully detailed Rogue for our college graduate, and gave us a Tampa Bay Lightning car flag too. The leather and chrome key chain, and 3 Crown Nissan t-shirts were nice to have too. HUGE THANK YOU CATHY!!!!!

OUTSTANDING dealership!!!! Cathy Voogd is absolutely amazing. She is honest and transparent from the start. There was no grueling 8-hour "let me bring this manager... that manager ... the dealer GM to see what we can do." We felt SO special. Cathy even added a huge red bow to the fully detailed Rogue for our college graduate, and gave us a Tampa Bay Lightning car flag too. The leather and chrome key chain, and 3 Crown Nissan t-shirts were nice to have too. HUGE THANK YOU CATHY!!!!!

I always have a great experience at Crown Nissan. All the staff members are so kind, helpful, and courteous and as a woman, it is refreshing to have informative staff that don't make me feel dumb haha. Service is always quick and the waiting room has plenty of space, seats, beverages, snacks, and strong wi-fi if you need to get work done. So glad I found Crown Nissan! 10/10!

The service department at this Nissan has been nothing but great to me. They have dealt in such a professional manner with my (now multiple) car accidents, stubborn lawsuit from the accident and more. I moved to Tampa and I still decide to drive down to get all of my services done with John R He helps me navigate, as a young female, in the scary world of auto service. I usually always get ripped off and taken advantage off and he does nothing but lookout for me. 100/10 recommend I hope his manager gives him a raise Also S/o to Carlos the parts department manager. Not only did he honor and matched prices to keep my business but was so nice about it

The service department at this Nissan has been nothing but great to me. They have dealt in such a professional manner with my (now multiple) car accidents, stubborn lawsuit from the accident and more. I moved to Tampa and I still decide to drive down to get all of my services done with John R He helps me navigate, as a young female, in the scary world of auto service. I usually always get ripped off and taken advantage off and he does nothing but lookout for me. 100/10 recommend I hope his manager gives him a raise Also S/o to Carlos the parts department manager. Not only did he honor and matched prices to keep my business but was so nice about it

SUCH A SMOOTH TRANSACTION!! Everybody was friendly and welcoming. They made you feel like ur becoming apart of a family! Kathy Voogd went above and beyond to ensure I was placed in a safe vehicle that would be affordable for me. Sooo thankful I decided going here! Kathy is an exceptional woman to work with! She also sold my mom and my sister their cars as well! I'll definitely be sending everyone I know who is car shopping. BEST CAR SHOPPING EXPERIENCE IN MY LIFE! THANKS YALL

Thank you CATHY VOOGD for getting me into an affordable car while making the entire process smooth and FAST!!! I highly, recommend Cathy....

Thank you CATHY VOOGD for getting me into an affordable car while making the entire process smooth and FAST!!! I highly, recommend Cathy....

Had to return the car for the same reason, airbag light on! We'll see what they comeback with, got charged with a diagnostic charge. I'll update after the estimate. I guess the last for over $200 to fix the airbag was wrong, it is now going to cost over $1,000 to fix the 2017 Nissan Sentra with 19k miles. We denied the repair and will try another Nissan dealership. Just great news, we have extended warranty!!! But happens to the couple of dollars we spent last time?

I was really happy with the service I received at Crown Nissan last month. Mr. Carlos de Oliveira was my advisor and I am so glad! He helped me get serviced quickly, he helped me use a coupon, he showed me how to work a feature on my newer Nissan, and he was so kind and funny. I always get excellent car at this dealership and I will now always want Mr. de Oliveira to be my advisor. He is trustworthy and honest. Bravo! I am so grateful. This kind of quality customer service is so rare.

We didn't but a car from them BUT....... John Hartley and the team at Crown were incredible with all of our-line inquiries, answering questions, providing details and being specific with the pricing when we asked for our-the-door-pricing. The responses were timely and accurate. You might expect this from car dealerships, but 10 days of doing hard research showed the opposite. We feel that people like John and his team are unique in the automobile industry. I give them my highest rating.

Save your money and do not purchase from crown Nissan I purchased my vehicle with all the extended warranties and the very first flat tire I had on the skyway bridge. I had to get an emergency patch. They are refusing to honor my warranty claim. They also never sent me my referral fee.. The GSM tried to get me to call the emergency road ranger to get them to honor my warranty. REALLY? I bought from Nissan. I had to have an emergency repair on the skyway bridge to get me to safety. After they refused to honor my warranty they tried to sell me a tir for $250 NO THANK YOU I DO NOT DO BUSINESS WITH PEOPLE LIKE YOU FROM THE SALES REPS TO SERVICE DEPARTMENT INCLUDING THE GSM THEY ARE OUT TO RIP U OFF!! Buyer beware!!!

Save your money and do not purchase from crown Nissan I purchased my vehicle with all the extended warranties and the very first flat tire I had on the skyway bridge. I had to get an emergency patch. They are refusing to honor my warranty claim. They also never sent me my referral fee.. The GSM tried to get me to call the emergency road ranger to get them to honor my warranty. REALLY? I bought from Nissan. I had to have an emergency repair on the skyway bridge to get me to safety. After they refused to honor my warranty they tried to sell me a tir for $250 NO THANK YOU I DO NOT DO BUSINESS WITH PEOPLE LIKE YOU FROM THE SALES REPS TO SERVICE DEPARTMENT INCLUDING THE GSM THEY ARE OUT TO RIP U OFF!! Buyer beware!!!

Their service department is absolutely amazing! Went in with two flat tires, which we know is stressful and, of course, time consuming. Leslie made the whole experience run so smoothly!! Walked out very pleased

Their service department is absolutely amazing! Went in with two flat tires, which we know is stressful and, of course, time consuming. Leslie made the whole experience run so smoothly!! Walked out very pleased

Had service work done on my vehicle and I had a wonderful experience with John Riddelbarger.

Bryan ealy was great help and very professional! Understanding and got me the best deal I could get. Was helpful with the little one. I definitely recommend !

Best. Service. Ever!! 11/25 just left service, didn't need an appointment. All the staff members had great attitudes, I feel very satisfied with this location.

Wasn't expecting to get a car but the sales person Nikola Tadic and the manager Jason were very helpful and wonderful with me. They went above and beyond to help me choose the right car for me, a Nissan Kick! Will recommend this dealer to anyone who is looking for a new car

Thanks Cathy Voogd for helping me purchase my new to me 2017 Hyundai Tucson. Cathy made the process very easy from trading in my Juke to picking up my new ride. My budget was fairly tight but Cathy was able to help me find something I both live and can afford. I had actually spotted a vehicle on another Crown lot and Cathy had it brought right over. I should also add that my husband is a Veteran who suffers from PTSD, so stressful situations, like buying a car can sometimes be, isn't always our favorite thing. I was able to work with Cathy at the store while my husband chilled at the house. When it came time to fill out the paperwork Paul made the process effortless. And my husbster felt great that we purchased a vehicle with a Crown Confidence plan. Thanks again for new Tucson, the whole family loves her!!!

I had my car overheating. Took it to @mavis on Tyrone in St Petersburg Fl. After being there 5-6 hours they said they fixed in for over $700. But I get a mile and a half (1.6 to be exact)) down the road and breakdown. They told me oh well too bad. Took it to crown and they not only fixed what was wrong but fixed the parts that Mavis installed that were broken. Then when mavis said they couldn't fix it and I was out of luck CROWN NISSAN STOOD UP FOR ME!!!!!! They literally helped me get my money back!!!!!! THAT IS NOT PART OF THEIR JOB!!!!!!! And the big expensive car dealer was $200 CHEAPER! Joe was amazing. He listened to me cry, yell (not at him). He listened to me go through all my stages of grief lol. Called/kept me informed at every turn and back the work of him and his guys.!!!!! I would use them and will use them from now on!!!!!!!!! Thank you all at crown Nissan.

One of the best experiences car shopping I've ever had! I keep my cars for long periods of time because I dread car shopping, previous experiences have had me walking out of dealerships feeling frustrated and incredibly unhappy. Cathy Voogd changed my mindset on the whole car shopping experience. Cathy is incredible, she's doesn't waste your time, she doesn't haggle, she truly is there for you as the consumer. Normally, I walk in knowing exactly what I want down to the color and features, this time I went to Crown Nissan on a whim, after walking out of another dealership feeling disheartened. Cathy asked me what I wanted and I told her what I didn't want. She understood the assignment, she didn't play any games. She didn't rush me even though it was near closing time and she was honest with me. I absolutely adore Cathy and have already recommended her to my friends. Dexter, who appraised my trade was kind and incredibly fair and John Peebles, the finance manager felt like a kind uncle by the time I walked out (way past normal closing time, which I need to note that no one rushed me to get out and come back the next day to finish the deal). From walk in to walk out with a trade-in and a new vehicle, was about 3 - hours... no hassle, no stress. Cathy went above and beyond, she even washed my license plate off when she transferred my tag... who does that?! 10/10 will and already have recommended Crown Nissan and Cathy Voogd

Trying to charge for 3.5 to 4 hours for a book job that is only one hour. Also overpricing OEM parts. $54 at NAPA and $383 at the dealership. Quoted me between 500-700. Went to a private shop. $180. Service advisor also need to learn how to talk to customers. Stay away unless you want to get ripped off.

Steve I called you this morning, I have no phone calls or emails from you regarding this matter. I do have a canned email from you asking "how was the service, please rate". But that's it. So I hope to hear from you soon.