conniethompson166

Oct 30, 2026

DealerRater

Working with Carla was very pleasant and productive. She was thorough in showing us all the features of the car we purchased. She was patient with two senior drivers who were nervous after a recent wreck caused our vehicle to be totaled. She was never pushy and had a quiet demeanor which was very helpful to us. If you are planning to visit Crown Subaru, you should take the opportunity to seek Carla out. She will show you every courtesy and help you in your decision making process. Employees Worked With: Kenneth Melton, Carla Calitz

rkbrunett

Oct 30, 2026

DealerRater

It was a pleasure working with Carla Calitz, Cindy, and Sara at Crown Subaru in Chattanooga, TN. We are enjoying our new 2026 Subaru Forester. Employees Worked With: Cindy, Sara, Carla Calitz

bevrick4500

Oct 29, 2026

DealerRater

We have been looking for a low mileage suv and we found something we liked at Crown Subaru, Eliott was very gracious and let us take the car for multiple test drives. The vehicle sold before we made a final decision but Elliott was very accommodating and we will go back to him in the future. BevD Employees Worked With: Elliott Dockery

Geraldine winburn

Oct 28, 2026

Google

I always feel welcome at Subaru of Chattanooga. This time was no exception the young lady that helped with the arrangements was Alexa Stafford. She was amazing

zgazaway

Oct 27, 2026

DealerRater

Listened to exactly what we wanted did not peer pressure us definitely enjoyed the experience. All of our questions were answered and our expectations were exceeded. Got us what we wanted at an amazing price and deal. Employees Worked With: Habib Rehman, Brandee Toche, Shana Madsen

Michele Webb

Oct 26, 2026

Google

Great service experience. Very fast and efficient service. The representative was very good and efficient as well.

pbucher299

Oct 26, 2026

DealerRater

What a joy to be able to work with Hannah. She not only answered our questions but also made us comfortable....WHEN LOOK FOR ANOTHER CAR WE HOPE THAT WE CAN ALSO FIND ANOTHER HANNAH......."THANK YOU"... Employees Worked With: Habib Rehman, Hannah Gentry

Morgangoins87

Oct 24, 2026

DealerRater

Danny was great to work with! He was professional, friendly, honest, and helpful throughout the entire car-buying process. He made everything smooth and stress-free, and I truly appreciate his excellent customer service. I highly recommend Danny to anyone looking to buy a vehicle! Employees Worked With: Danny McVay

Mcbeebrianna57

Oct 24, 2026

DealerRater

Danny was friendly, honest, and professional. He made buying a car easy and stress-free. Highly recommend! Employees Worked With: Danny McVay

abcdn3

Oct 24, 2026

DealerRater

Hannah was knowledgeable, and pleasant to work with. She had the car pulled from inventory, waiting on us when we arrived. Employees Worked With: Warranty dept. don’t remember her name, Hannah Gentry

2021 SUBARU OUTBACK TOURING Owner

Oct 24, 2026

Carfax

Excellent customer service. Matt is the best!

Hope Cruz

Oct 23, 2026

Google

Kelly was great!!

Christopher Williams

Oct 23, 2026

Google

Always great. Ethan is exceptional

emmemcdaniel84

Oct 23, 2026

DealerRater

This was my second time buying a car from Crown Subaru while working with Shana Madsen. It was such a great experience. Shana is genuine, knowledgeable about the cars on the lot, and very helpful. Thank you! Employees Worked With: Taralynne Stricklin, Shana Madsen

roseofsharon1989

Oct 23, 2026

DealerRater

Brandee toche was amazingly helpful and had wonderful personality. Truly enjoyed the experience with her Employees Worked With: Brandee Toche

2016 SUBARU FORESTER 2.5I LIMITED Owner

Oct 23, 2026

Carfax

Good service can not remember his name that waited on me But he was very nice!! Thank you

joshuabeggs

Oct 23, 2026

DealerRater

The test drive was very thorough and well planned. Kelly did a great job helping us understand what the vehicle has to offer. Buying a Subaru at the dealership was a pleasant experience and I felt like we made a good choice. Employees Worked With: Kelly Carlson

Wendy Sheets

Oct 22, 2026

Google

Drove up to Crown for a test drive. Wanted to get behind the wheel before deciding. Had been looking at many makes and models but hoped a Subaru would be the winner. The entire experience from the very informative test drive to the low key interaction between time is just what I was looking for. No one was annoying or sales pressure. That’s a great way to never return. But this dealership worked hard to earn my business in the best ways possible.

Jason powell

Oct 22, 2026

Google

Great place and nice people. They always take care of me.

Marilyn Massingale

Oct 21, 2026

Cars.com

Service was quick and efficient. The staff was knowledgeable. Everyone seemed to know customer service.

Tina Hamblen

Oct 20, 2026

Google

Service advisor Matt is very knowledgeable and trustworthy.

Ali Adams

Oct 20, 2026

DealerRater

Carla was very helpful and responsive to all of our many questions! If she didn’t know the answer, she would find out. We would definitely recommend Crown Subaru to other buyers! Employees Worked With: Sam, Habib Rehman, Carla Calitz

kmass1492

Oct 20, 2026

DealerRater

Kenny was great to work with. My wife and I had decided on Subaru, and Kenny made the lease process a breeze. I highly recommend - look forward to working with him when we get our next Subaru! Employees Worked With: Kenneth Melton

Jamie M

Oct 19, 2026

Google

Nick Clarke was very helpful and patient with us. Excellent customer service

Dr. Holland

Oct 19, 2026

Google

Robert was attentive and helpful. I came in for a routine 6K mile service. I had a couple of other odds and ends that needed addressing. He set me up, and I was on my way.

Juan Carlos Molina

Oct 19, 2026

Google

Brandee Toche was wonderful to work with, Brandee and Jim, Sales Manager went out of their way to make the deal work, they were prompt, efficient and professional during the complete process, Thank you for your help.

2020 SUBARU ASCENT PREMIUM Owner

Oct 19, 2026

Carfax

Robert was attentive and helpful. I came in for a regular 6k mile service. I had a couple of other odds and ends that needed addressing. Robert set me up and I was on my way.

Karla Schieferstein

Oct 19, 2026

DealerRater

Knowledgeable enjoyable excellent communication responsible looking forward to working with Elliott in the future Thanks Employees Worked With: Cindy McMichen, Elliott Dockery, Sara Ford

Connie Bradshaw

Oct 18, 2026

Google

I have always had a great experience with Crown Subaru.

Kris Love

Oct 17, 2026

Google

My husband and I had a great overall experience with buying our first Subaru. Our sales representative Carla Calitz was great! She was so patient and helpful. I would highly recommend her and Crown Subaru if you are thinking of buying a new car. Thanks Carla!!

Mist Ogle

Oct 16, 2026

Google

Mickey Dorsey was wonderful! He treated us right and we were very satisfied with our experience with him at Subaru. If you’re looking for a trustworthy salesman, I definitely recommend him.

vgoggans

Oct 17, 2026

DealerRater

I enjoyed dealing with Kenneth Melton. He was very professional and kind. I would definitely choose him again when I need another vehicle. I was not impressed with the person that handled the financial part. I will only buy from crown again as long as I could have a different financial person. Employees Worked With: Kenneth Melton

kristenhlove

Oct 17, 2026

DealerRater

First time Subaru owner and my husband and I had a great experience at Crown Subaru. Our sales consultant, Carla Calitz was wonderful! Thank you Carla!! Employees Worked With: Carla Calitz

Gerry U Stephens Jr

Oct 16, 2026

Google

I love getting my car serviced at Crown Subaru in Chattanooga. They always do a fantastic job.

2020 SUBARU FORESTER TOURING Owner

Oct 16, 2026

Carfax

No service was performed, time wasted.

2017 SUBARU OUTBACK 2.5I LIMITED Owner

Oct 16, 2026

Carfax

I like that the service not only changes the oil but they check many other things such as a couple of filters that needed to be replaced. An oil change place would not check all of the things and rotate the tires too.

cgizmo26

Oct 16, 2026

DealerRater

Carla approached me with such enthusiasm it made you want to just buy a car that very moment. She was so attentive and listened to what I wanted from price range, payment amount to features. I seriously doubted she could meet my financial limits but she did. I went back and forth on which car I wanted and she never made me full like she was frustrated but was there to make me a happy customer. I hope she stays with suburu of Chattanooga for a long time and she is such an asset to the market, Employees Worked With: Stephen (Buddy) Aymon, Carla Calitz

Ashleigh East

Oct 15, 2026

Google

My experience at Crown Subaru is always top notch! I wouldn't take my car anywhere else.

2022 SUBARU OUTBACK PREMIUM Owner

Oct 15, 2026

Carfax

They got us right in and our service manager, Ethen, was very welcoming and kind! Great service!!

Greg Maloof

Oct 15, 2026

Google

Matt White excellent service advisor.; explains every detail, courteous, and professional.

Rebecca Smart

Oct 15, 2026

Google

worked around my schedule, I was in and out for a oil change and tire rotation in an hour!

Mark H.

Oct 14, 2026

Carfax

Very professional with excellent customer care. Needed a courtesy car and provided no problem. Recommend this dealership.

2021 SUBARU FORESTER LIMITED Owner

Oct 14, 2026

Carfax

Matthew at the service desk is always great to work with. Everything went smoothly and nice seating while waiting.

Mike Steele

Oct 13, 2026

Google

I have reviewed this business before and gave it a 4 star due to a communication issue. The work is always good so no on that. The last two times I would say they have earned a 5 star rating. The time before, my wife had to make an emergency long drive and I brought our Ascent in and they quickly did a safety inspection and told me that the front brakes should be looked at in about 1000 miles. Recently, I brought it in for just that and the service representative Matt saved us a lot of money with the brake issues because it was under warranty. That I didn’t know. So, thank you Matt and to whoever worked on our Subaru. By the way, it seems they fixed the communication problem.

Anna

Oct 13, 2026

Google

Matthew is always an easy person to work with at the service counter. He answers any questions that I have. I’m always glad to have him when I come in for a service.

Sharonj

Oct 13, 2026

Cars.com

Had a great experience with Dwayne as my salesperson. He is very familiar with the product he sells. No pressure at any time, just helpful and straightforward. No game playing. Gave me an out the door price and stuck to it. Took the time after the sale to go over features I needed before driving the car home. Set up the first service appointment before I left. This was a great experience. Highly recommend!