Customer service staff absolutely wonderful there will attend all your needs and get your car in and out as quick as possible

They refused to give me the information I asked for . They started to harass me. I asked them not to contact me further.they stopped.I was planning on purchasing a vehicle from them . I don't care for their sale policy.

I had 7+ email exchanges with Lia Sales Assistants (AI agents?) that were supposed to pass my interest in a cash offer request to a sales representative at Lia. I never got a call or email back from Lia to discuss this vehicle, despite multiple confirmations to the sales assistants that I had not heard back and was still interested. When I called to speak to a manager about their apparent internet-lead process flow issue, I was transferred twice, left a message requesting a call back about the car, and still received no response. I was trying to give them the benefit of the doubt, but I moved on to another dealership.

Great, the professionl and harmonius atmosphere makes you feel comfortable

They seem to keep the listing up even though it was sold a while ago. To the non expert eye it looks like they are keeping the invalid listing up to mine leads. Sleezy and unprofessional

I work at this dealership for 13 years, I perform the work myself on my vehicle but I would recommend, we service all makes and models you bring it in one of our team can fix it.

I wanted a tire rotation and oil change. They'll look at the car and tell me about my wheel alignment. I never asked for that

Good business and good customer service

Put a extra 299.00 charge at the end for security guard that was not ask for it wanted, and would not take off. Bad business.

Very nice and good nice people to approach

Service was good, showed genuine concern informs me of needed service to keep car running smooth

low ball offer on my car...the worst.....usede calves auction book....my car had low niles and clean car fax

Fast and courteous service. Would definitely recommend.

I enjoyed the service very much.

Made an appointment to test drive car. Car was sold before we got to see it.

I appreciated how my concerns were taken seriously. I was treated with respect, and the service department was clean and well run.

Great service and they do a great job, also friendly help. Waiting room is clean and comfortable. They give you free drinks and rest rooms are clean.

Terrible! I'm still waiting for my deposit back for that over priced car!!!!!

The vehicle was extremely dirty on the in side. They did not say anything about the body damage to the passenger side prior to me coming to look at it. I test drove it and it sound like the front wheels were going to fall off. I don't know why the would show or list it with out at least cleaning it. It really shows that they do not care about what they sell.

everything was very good service got done under the time mike told me

Very good service I'll be back there whenever my car needs anything.

Always a great experience when I go there.

Doing basic research. Not buying yet. I will talk to them again when it is time.

Nice garden but too many vegetables.

Lia would nit fix something that should gave been done under warranty, then lied about the car's needing brakes.

easy to schedule and drop off abnd a call to fix things taht aren't noted and a call back when car is ready.

The repair was excellent. Customer service not so much.

The service I get each time at Lia Hyundai is always excellent and informative. My service agent, Mr Frederick Jacobs, was professional and helpful in explaining the service to be done as well as advising me on any future concerns for my vehicle. My car is running smoothly.

Ummm, I've never been to Albany, NY and didn't have my vehicle there for service. It seems this place is making fraudulent claims on my service history and I will be taking action towards the dealership and Car Fax.

Once again I've been forced to have dealer service due to a manufacturer recall and once again Lia Hyundai has returned my car with incomplete work. This time with service I had not even asked for. Their "free multi point inspection" included opening my glove box and removing the cabin air filter assembly. The issue was, when I got home, I found all those parts on the floor of my car. My choice was to piece the assembly back together myself, or return back to dealer and wait for them to do it. This isn't the 1st time I've had them not replace covers and screws... just a general sloppy job when you would expect more with premium pricing.

IT Was Very Great Thank Be TO " God " Forevermore.

I wouldn't give it 1 star if I had the choice. I would never recommend family or friends of mine, coming here for a car. The whole experiance was a nightmare. Took 10 days to get the car for detailing, still wasn't completed with stains all over. A worker hit my driver mirror and they tried to tell me it was like that before agreeing to fix. It's been a month since I bought my car and they still have not sent my pay off to my previous bank establishment, making it appear as a late payment.

Too pricey, but convenient

I really enjoyed working with Nick. He was dedicated and hard working. Great job.

I really enjoyed working with Nick. He was dedicated and hard working. Great job.

Excellent service very attentive fast comfortable waiting area

Forgot to wash my car. Otherwise happy with service .

Great experience and great people! Wayne was my salesman and he really took time to make sure I got everything I needed for the best deal possible.

Great service, customer representatives helpful, knowledgeable and polite. Car wash was great too!

Didn't ask me to put a deposit even though I had cash in hand than sold to the next person who walked in the door because my.insurance had lapsed and I couldn't get it fixed that day. Told me that she w and save it in the back lot over the weekend but then told me she sold it. Didn't give a care about the customer just looking for that quick commission. Don't go there. She said they had more coming in but than just tried to upsell me. She wasn't very nice either. Re deposited my cashier's checks

Oil changed, in and out service. Much better than any previous appointment

Excellent service. They were very quick to respond and answered any questions we had.

Prompt courteous service. Welcoming waiting area. Third car purchase at this dealership.

Service tech went over options. I told him what I wanted done. Work was completed in a timely fashion. I was able to use a coupon for savings.

Excellent service from start to finish. Timely efficient and a pleasant experience.

My service visit at Lia's was a great experience. They took my car into the shop immediately as I waited in the lounge which was very nice. Everyone was very kind and courteous and I was offered a complimentary car wash at the end. Thank you for a job well done.

Amazing people and super helpful!

VERY NICE TEAM WORKERS THEY TOOK CARE OF WHAT I NEEDED

Waited for the service bay doors to open up for 10-15 minutes before someone came out to tell me that I needed to pull forward more due to the motion sensor not picking up my vehicle. I told them that it would be nice to have some sort of signage letting customers know that instead of people just staring at you out the window. From there the service took a lot longer than needed. Over an hour for a state inspection