2018 TOYOTA HIGHLANDER LIMITED/LTD PL Owner

Sep 5, 2026

Carfax

Always do a great job! I'd recommend them to everyone.

2025 TOYOTA CAMRY XSE/XLE/LE/SE Owner

Jul 26, 2026

Carfax

Perfect manager and service.

2019 KIA OPTIMA LX/S Owner

Jul 18, 2026

Carfax

Great work by the staff..... car riding real good

2014 TOYOTA RAV4 XLE Owner

Jun 29, 2026

Carfax

Honest service tech, Art is never pushy

2022 TOYOTA COROLLA SE/NIGHT SHADE Owner

Jun 6, 2026

Carfax

Excellent service and professional staff

Joe G.

May 15, 2026

Carfax

Great shop. Car runs Like new. Honest. Replaced the charcoal canister and airbag light, plus other under the hood services. Done right. Also, got a free Lyft ride to drop me off and pick me up and if you had to wait very comfortable lobby. You'd probably not even have to schedule an appointment cause there garage can handle at least 50+ cars. It was a nice experience

2021 TOYOTA RAV4 LE Owner

May 3, 2026

Carfax

Lia has an exceptional service department.

2019 TOYOTA RAV4 XLE/XSE Owner

Feb 21, 2026

Carfax

This was a Recall servicer, then they tied for a $1200 repair the car did not need. I have never ever trusted this dealership since they tried to screw us when we first bought the car. The only reason we were there was this was a recall repair. Other than that, I would never let them near that car.

2019 KIA OPTIMA LX/S Owner

Jan 17, 2026

Carfax

Toyota family...been great to me....

2016 TOYOTA PRIUS Owner

Dec 21, 2025

Carfax

Excellent service from dealership

2018 TOYOTA HIGHLANDER LIMITED/LTD PL Owner

Dec 6, 2025

Carfax

On time, excellent service, friendly, polite

2018 TOYOTA RAV4 ADVENTURE/XLE Owner

Dec 4, 2025

Carfax

Quick and easy and always get out easy

2014 TOYOTA RAV4 XLE Owner

Nov 2, 2025

Carfax

Never had a problem until now- they recommend a pcv valve and new plugs which I had done 2 months before!!- it's in my records!- really upset me- lost the trust- I've fixed everything in my car they thought I needed- guess I was foolish

2023 TOYOTA RAV4 XLE/WOODLAND EDITION Owner

Oct 25, 2025

Carfax

This says it all: Excellent as always!

2024 TOYOTA RAV4 XLE PREMIUM Owner

Oct 10, 2025

Carfax

Excellent service, great staff.

2010 TOYOTA PRIUS Owner

Oct 8, 2025

Carfax

Labor charges too expensive

Mayur S.

Sep 29, 2025

Carfax

Very Bad experience from Lia Toyota Albany, They didn't have time to show me car and introduce with feature and also didn't discussed professionally. The staff was rude with me.

2024 TOYOTA COROLLA LE Owner

Jun 27, 2025

Carfax

Service staff was so friendly

2018 TOYOTA HIGHLANDER LIMITED/LTD PL Owner

Jun 19, 2025

Carfax

Great service, responsive to needs

2018 TOYOTA CAMRY L/LE/XLE/SE/XSE Owner

May 28, 2025

Carfax

Transmission service has done to that vehicle

2023 TOYOTA RAV4 XLE/WOODLAND EDITION Owner

May 17, 2025

Carfax

Professional, respectful and happy to explain and show what the problem is.

2024 TOYOTA RAV4 XLE PREMIUM Owner

Apr 18, 2025

Carfax

EXCELLENT !!! Everyone was very friendly and did their job , no problems, great waiting area

2018 NISSAN FRONTIER S/SV/SL/PRO-4X Owner

Mar 29, 2025

Carfax

Excellent service! Highly recommend!

2021 TOYOTA RAV4 LE Owner

Mar 28, 2025

Carfax

Lia Toyota of Colonie has THE best service of any dealership I have ever known. Truly outstanding.

2018 NISSAN FRONTIER S/SV/SL/PRO-4X Owner

Mar 26, 2025

Carfax

Excellent! Highly recommend to anyone!

Mahmoud E.

Feb 28, 2025

Carfax

Bad experience They are not honest

2014 TOYOTA RAV4 XLE Owner

Feb 27, 2025

Carfax

Good service, but expensive!!!!

James C.

Jan 10, 2025

Carfax

5 STARS! It was an amazing experience from our first call that was placed after hours to our follow up call that was returned promptly the following day by Ricky. Next, we received a call from Johnhenry Phillips who became our 5-star sales representative. We live in Fl, and I found the Gold certified 2021Toyota Tundra in good condition with 40,000 miles priced right on car fax after I did a nationwide search. Within 4 hours of Johnhenry's first call, I had all our questions answered and received a video of the exterior and interior of the truck. Within 6 hours we had made our 500-dollar deposit, and I had booked my Delta ticket to fly to pick up our new truck in New York. I arrived 2 days later at Albany International airport to be greeted and picked up in our new truck by the most amazing young man. Time was of essence due to the pending inclement weather. Everyone I met at Lia Toyota from the sales manager to the cleaning lady (cleanest Toyota dealership I have ever been in) was professionally trained and amazingly pleasant to work with. The entire staff was top of the line no BS and our new truck was ready and was in better condition than we could have hoped for a used vehicle. Hats off to an amazing dealership! My husband, family and friends were blown away that I found secured, purchased and arrive safely home with an amazing vehicle for less than market value with transferable warranties in place. The truck looks like new, smells like new and drives like a brand-new truck! FYI as per car fax. 1 owner with no accidents. Gold certified priced under current market vales nationwide. Our new truck was originally leased out of Lia Toyota and was only serviced by Lia Toyota and was offered for sale by Lia Toyota. Thank you, Johnhenry, Ricky and Isabelle! The Cannons of Panama City Beach Florida

2020 TOYOTA RAV4 XSE Owner

Nov 18, 2024

Carfax

Comfortable Waiting area, Well performed service. But SLOW and always later than estimated finish time.

2013 TOYOTA SIENNA LE Owner

Nov 1, 2024

Carfax

Perfect services. Good timing.

Juan Q.

Sep 27, 2024

Carfax

EXCELLENT SERVICE AT LIA THE MANAGER OF THE SERVICE HAS A LOT OF EXPERINECE AND HE FOCUS ON CUSTOMER SERVICE . WELL DONE LIA TOYOTA TEAM

2021 TOYOTA RAV4 PRIME SE Owner

Jul 11, 2024

Carfax

I took my car in after an accident. This is the dealership where I leased the car, so wanted to take it there. Unfortunately between the insurance taking a long time and a miscommunication between the body shop and the service dept. about repairs needed it has been there since April. I went to pick it up, paid and got the keys but it was apparent after driving the car the mechanical repairs had not been done. So I took the car back and am waiting. Last estimate the car would be done yest. but no

2012 TOYOTA CAMRY/SE/LE/XLE Owner

Jul 2, 2024

Carfax

did not require a change of spark plugs

2024 TOYOTA COROLLA CROSS SE/XSE/NIGH Owner

Jun 19, 2024

Carfax

They helped install a child safety seat for me.

2017 TOYOTA TACOMA DBL CAB SR5/TRD Owner

Jun 17, 2024

Carfax

Staff were friendly and kept me up to date on the progress of my repairs.

2023 TOYOTA RAV4 XLE/WOODLAND EDITION Owner

Jun 12, 2024

Carfax

Good service. Only issue was I was told car would be washed. This wasn't done - I asked about it and car was brought back in to be washed.

2018 TOYOTA HIGHLANDER LIMITED/LTD PL Owner

May 27, 2024

Carfax

Excellent visit. Our service rep Marinda was pleasant, thorough and the work was completed within the time promised.

2018 TOYOTA RAV4 ADVENTURE/XLE Owner

May 26, 2024

Carfax

All went well as expected. Service person very nice and explained in detail what needed to be done and answered any questions before work was started.

2009 TOYOTA TACOMA ACCESS CAB Owner

May 24, 2024

Carfax

Quick and easy service team is very experienced and helpful

2015 TOYOTA RAV4 XLE Owner

May 17, 2024

Carfax

My service at Lia Toyota on May 7 was fine.

2021 TOYOTA RAV4 LE Owner

May 16, 2024

Carfax

Not friendly at all and they don't listen to their customers. I know my vehicle, i drive it everyday. Just because I am a woman, does not mean I don't know what I'm talking about.

2023 TOYOTA COROLLA SE Owner

May 15, 2024

Carfax

The service was really good, the only thing is that in the past I was allowed to sit in one of the empty cubicles to do some work and this time for some reason, it was not available

2006 TOYOTA COROLLA CE/LE/S Owner

May 13, 2024

Carfax

my repair was done in a reasonable time and done right

2017 TOYOTA CAMRY LE/XLE/SE/XSE Owner

May 12, 2024

Carfax

Stuff was very nice, polite and respectful. Thank you guys for your service.

2024 TOYOTA CAMRY SE NIGHT SHADE/SE Shopper

May 12, 2024

Carfax

It was a very enjoyable experience purchasing this vehicle.

2012 TOYOTA RAV4 LTD Owner

May 10, 2024

Carfax

Kudos are in order and professionalism and courtesy stands out

2015 MITSUBISHI OUTLANDER SPORT SE/GT Owner

May 9, 2024

Carfax

Great service whenever I go! Marinda was fantastic! :) highly recommend!

2022 TOYOTA CAMRY LE Owner

May 9, 2024

Carfax

Excellent service done quickly!

2023 TOYOTA RAV4 XLE/XLE PREMIUM Owner

May 8, 2024

Carfax

I was pleased with my recent service appointment. Staff was caring; service to my automobile was completed within a the stated time frame.

2015 TOYOTA RAV4 LTD Owner

May 6, 2024

Carfax

Requested work was completed in a timely manner. Also was informed of future vehicle maintenance needs to consider.