Gen L.
Nov 17, 2020
I just purchased a rav4 from Lia Toyota. My salesman..Tom Pottonburgh ..made the process smooth and convenient. He knew what needed to get done and everything went smoothly. Tom is knowledgeable and efficient. I would recommend Tom and Lia Toyota.
John Z.
Nov 12, 2019
I recently purchased a pre-owned Prius from Lia. The entire experience was outstanding from first contact to driving off the lot. Brent Livingston was instrumental in that experience. When I first met Brent I mentioned that I had done my research, was looking for a specific car, and did not want to take too long to drive it away. He ensured the process was swift and efficient from test driving, working with my insurance, swapping plates from my other vehicle, to working with the other folks at Lia and my bank to get financing in place. He even spread the work over two evenings at my request. All totaled it might have taken 90 minutes of my time at the dealership. Props to Brent!
Robin F.
Sep 12, 2019
Thank you Thomas Pottenburgh for making my transition from lease to lease a smooth and enjoyable experience!
Samantha C.
Aug 19, 2018
Talked to every Toyota Dealership within 150 miles. Thomas Pottenburgh from Lia Toyota was the only salesman to help me find exactly what I wanted and for the best price. I wouldn't go anywhere else. I dread buying a new car and having to go through the process and he made everything go quick and painless.
Hiram E.
Jul 18, 2018
Had to get the safety inspection done and Art Palazzolo took care of me quickly and efficiently. I have been dealing with Art for a long time and he always gives super service.
Jack K.
Jul 13, 2018
Thank you Art Palazzo for your professional handling of my visit to Lia Toyota of Colonie recently you took the time to listen and answered all my questions and made sure my Toyota Tundra was ready to roll Good Man thanks
sharon g.
Jun 24, 2018
I would like to thank Art Palazzolo for making my first service visit a pleasant one.He was very helpful with my questions I had about service.
Maria B.
May 17, 2015
My husband and I went into Lia Toyota about a month before we leased our car and met with Tom Pottenburgh. He was extremely helpful then and when we decided to go in to look at a car in May, we gave him a call and he was just as helpful. Tom set me up to test drive a Camry. He was not at all pushy, in fact was surprised when I said that I wanted to start the paperwork right then and there. He knew that I didn't want to be pushed and he thought I was just going to go home to talk to my husband about it. Tom stayed late that night in order to make sure I was able to ride out of there THAT NIGHT with my brand new car, cancelling an appointment previously made. Tom went completely out of his way to make sure I was happy with my new car. Before my husband and I drove away, he even brought us over to the Service Department to show me where I would be bringing my car for it's oil changes and service. It's a beautiful car and Lia Toyota was awesome to deal with. When you go in, ask for Tom. You will be very happy! Maria Butler
Vicki A.
Jan 21, 2015
Lia staff is always courteous and efficient. I recently had to have another key programmed to my vehicle. Richard Gruber took care of the programming. He was very helpful. He got the key within a day or two and had us in within another day to get it done. This is my second car from Lia. I couldn't be more satisfied with the purchasing and the service experience. Thank you Richard!!