Reviews

3144
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Ramesh Patel

Oct 24, 2026

GoogleGoogle

Valentina Garcia

Oct 24, 2026

GoogleGoogle

George Ma dedicated a lot of time to make sure we were 100% satisfied about our car purchase. He made sure we tested and loved everything about our car without the pressure. The paperwork was super fast, concise and easy. Also he has an awesome personality that made the experience a fun time. I highly recommend him for all your future car purchases.

2021 BMW X1 SDRIVE28I Owner

Oct 23, 2026

CarfaxCarfax

Service is always great with Jessica!

Amir Ghanem

Oct 22, 2026

GoogleGoogle

George was the best! Easiest process ever and was well informed. Answered all my questions and made the whole process so easy. Would recommend him 10/10 times.

Denise Andrews

Oct 22, 2026

GoogleGoogle

CJ, (Craig Johnson ) my technician was very very nice. He kept me up on everything that was going on with my vehicle. The technician that was working on my vehicle was also very very kind. Everybody that I met in the service department was very nice. Very funny very kind and I would do business with them again. Denise Elkin Andrews Yesterday was my second visit to Tallahassee BMW service I love CJ and I love Tommy The Technician. They both are very easy to talk with and very helpful. I would give them a 10 star each if I could Denise Elkin Andrews.

Otis

Oct 21, 2026

GoogleGoogle

I cannot say enough good things about my experience with BMW of Tallahassee, specifically my service advisor, Ian Wyre. I absolutely love driving my BMW 330i, and Ian ensures that keeping it in peak condition is entirely stress-free. Ian is the epitome of a professional. He is incredibly knowledgeable, patient, and always takes the time to clearly explain what my vehicle needs without ever making me feel pressured or rushed. His attention to detail and commitment to customer satisfaction truly stand out. It is rare to find a service advisor who genuinely cares this much about both the customer and the car. If you want your BMW in the absolute best hands, go see Ian Wyre!

Adaj Norman

Oct 20, 2026

GoogleGoogle

Working with Kyle was a great experience. Zero pressure, reviewed pricing with me and answered all my questions.There was zero pressure, smooth and quick process. I will be a return customer of Kyle. 5/5

Dhaval Desai

Oct 17, 2026

GoogleGoogle

Baught x3 today and George was exceptional and prompt. I WOULD GIVE 10 STARS IF I COULD. The only one thing is I didn't appreciate the guy who is in finance.

ayla lynn

Oct 17, 2026

GoogleGoogle

Thank you Jessica for making this process feel so effortless and smooth! I walked in just for a test drive and left with a new car that I love. I will remember her for next time (hopefully not anytime soon), and will be recommending her and the dealership to anyone that is looking for something new!

Diana Kish

Oct 17, 2026

GoogleGoogle

The entire team is beyond professional and the high level of personal service was so excellent.

Britt Erwin

Oct 15, 2026

GoogleGoogle

Avery Norman

Oct 13, 2026

GoogleGoogle

Kyle was excellent, very knowledgeable. Travelled from GA to deal especially with him. 10/10 definitely recommend.

Neal Johnson

Oct 12, 2026

GoogleGoogle

My first service experience with BMW of Tallahassee was excellent. They checked me in and were able to address my questions. Completed service, cleaned the vehicle and thanked me for dropping in.

Eric Nesset

Oct 9, 2026

GoogleGoogle

This was my second annual complementary service. CJ was professional and friendly and the service was completed promptly. I like the service video that is provided the explains the inspection process.

Ben Copeland Sr.

Oct 7, 2026

GoogleGoogle

Esat Ogutveren

Oct 4, 2026

GoogleGoogle

Hi Charissa, I just wanted to take a moment to thank you for everything. I really enjoyed working with you. You were attentive, straightforward, and very pleasant from the beginning. We had a good, to-the-point negotiation, and you followed through on everything afterward—sending the agreement, helping me with the financing, and making sure the truck was cleaned up and looking great when I picked it up. I’ve bought quite a few vehicles over the years, and I have to say, you made this one of the easiest and nicest experiences I’ve had. I was spending a lot of money, so I might as well be happy while doing it! 😆 You were a pleasure to deal with, and I truly appreciate the effort you put into making everything go so smoothly. Thank you again—you did a great job.

Nesha Bradwell

Oct 4, 2026

GoogleGoogle

I will always recommend and get any service done at BMW Tallahassee. They are very accommodating and answered any questions I had.

eogutveren

Oct 4, 2026

DealerRaterDealerRater

Hi Charissa, I just wanted to take a moment to thank you for everything. I really enjoyed working with you. You were attentive, straightforward, and very pleasant from the beginning. We had a good, to-the-point negotiation, and you followed through on everything afterward—sending the agreement, helping me with the financing, and making sure the truck was cleaned up and looking great when I picked it up. I’ve bought quite a few vehicles over the years, and I have to say, you made this one of the easiest and nicest experiences I’ve had. I was spending a lot of money, so I might as well be happy while doing it! 😆 You were a pleasure to deal with, and I truly appreciate the effort you put into making everything go so smoothly. Thank you again—you did a great job. Employees Worked With: Charissa Mason

Yolanda Key

Oct 3, 2026

GoogleGoogle

Awesome service and did exactly what I wanted. Will be back

Karen Cromartie

Oct 2, 2026

Cars.comCars.com

As always, my service advisor was on point in getting me in and out. Ian made sure I was comfortable with the service that was done on my vehicle and made sure I was aware of other options for my service. As always, he was very professional, well-knowledgeable, and had a great personality.

Gloria Washington

Oct 1, 2026

GoogleGoogle

Had my first oil change since I leased my BMW in December. Was a little nervous because my Son spearheaded me getting a reliable vehicle since the passing of his father. I live here in Florida and he lives in Georgia the car was purchased in GA. So I did not know what to expect. I was relieved because Craig Johnson was great explained everything and put me at ease. Also the young man who helped me with a loaner was very polite I think his name is Sam. Lastly Ashlynn, I think, is very knowledgeable on how BMWs and how they work. She gave me some helpful suggestions on what to do and what not to do as far as the vehicle is concerned. She was very tactful and polite about it and I appreciated that the overall experience turned out great. Lastly whoever detailed my car made it look like brand new again 😊

2015 BMW 528I Owner

Sep 30, 2026

CarfaxCarfax

Good Customer service. My vehicle was done in a timely manner.

MOHAMMED SHAHJAHAN

Sep 29, 2026

GoogleGoogle

I worked with Kyle and had an amazing experience made everything very simple and quick would very much recommend.

J C

Sep 29, 2026

GoogleGoogle

I recently brought my BMW to BMW of Tallahassee for service. An unexpected issue came up during the repair, and the team took the time to explain it, work with me on the cost and see the job through. I appreciate the way they handled it. Shout out to Ian Wyre, and the leadership team for being on top of things and their willingness to help with a difficult situation. Five stars for the dealership team.

Bob McClure

Sep 28, 2026

GoogleGoogle

Griffin was knowledgeable and honest. Negotiated in a fair fashion and with transparency. Crawford dis so as well. No pressure from them, no bait and switch. Just fair negotiation. Once we agreed, their service was impeccable. In and out of the dealership very efficiently.

Matthew F.

Sep 27, 2026

CarfaxCarfax

The advisors are wonderful. Unfortunately, my car was there for a month! I'm not sure if it's the way Land Rover corporation warranty repairs or what the issue is, but it's absolutely ridiculous for a customer to be without his luxury car for a month while a repair is happening. Car only has 15,000 miles. Love the people, hate the process.

Christian Minor

Sep 24, 2026

GoogleGoogle

Ben and the BMW Team were an absolute pleasure to work with. Not only did they get me a great deal, they got me into the car of my choice and went above and beyond to make sure I was happy. The customer service here is spectacular, as was the follow up from the dealership to ensure I was satisfied. They’ve made a loyal customer out of me!

2024 BMW X5 SDRIVE 40I Owner

Sep 24, 2026

CarfaxCarfax

Excellent job ,With phone calls and photos of service.# 5 star rating

Alicia Smith

Sep 19, 2026

GoogleGoogle

Ian is my service manager at BMW and he’s great! Takes time to address my questions and always has a clean loaner car for me!

Keisha Russell

Sep 18, 2026

GoogleGoogle

We are traveling for vacation and had two flat tires on the parkway and a rare tire size that are run flats. This place stayed open late to accommodate us and they have been excellent to work with. I would recommend this place to any one if you have a BMW. So thankful they were willing to help.

Greg Dirks

Sep 18, 2026

GoogleGoogle

I live in Oregon but found a car I really liked at this dealership. I was connected with Connor, who was wonderful to work with throughout the entire process. He answered all of my questions, took a separate video of the car for me, and even helped coordinate getting it to another location for a pre-purchase inspection. Communication was excellent from start to finish, and Connor also arranged shipping to Oregon, which made buying a car from across the country surprisingly easy. Even though I don't live in Florida, I wouldn't hesitate to recommend this dealership or Connor to anyone looking for a vehicle there. I had a great experience and really appreciated how easy they made the entire process.

Julia Spivak

Sep 18, 2026

GoogleGoogle

Excellent communication, professional and knowledgeable people!

Lamar K.

Sep 17, 2026

CarfaxCarfax

Ian is very professional, courteous, and knowledgeable.

Flying Kitten

Sep 16, 2026

GoogleGoogle

By far the best customer service I’ve have in the Tallahassee area. Would recommend to anyone !

Samantha Rodriguez

Sep 14, 2026

GoogleGoogle

Danny Morrell-Mendoza

Sep 13, 2026

GoogleGoogle

Amy Garrett

Sep 12, 2026

GoogleGoogle

Jonathan

Sep 10, 2026

GoogleGoogle

I have dealt with many dealers over the years. There aren’t many that I would actually recommend, but I do recommend BMW of Tallahassee. Kevin Commissiong in sales is amazing! I don’t’ even know how many questions I asked him, but he was always quick to respond and very knowledgeable. I really appreciated the amount of time and effort Kevin spent with me helping me to make a decision then explaining the process once the decision was made. He gave options, but was never pushy. Pressure to buy and add more options is the quickest way to get me to walk. That was never an issue with Kevin. If you want to buy a car go ask for Kevin. He went above and beyond for me and he will for you too!

Michael Ward

Sep 9, 2026

GoogleGoogle

Connor and the team were so awesome. The GSM did all he could to make the deal go well and Michael in FI was great as always. Thank you!!

Briana Holley

Sep 9, 2026

GoogleGoogle

Ben was very helpful with my vehicle purchase. He provided the information I needed promptly, wasn’t pushy and handled all business in a timely manner!

James Strickland

Sep 3, 2026

GoogleGoogle

Purchased a used 2024 Jeep Grand Cherokee Summit Reserve from Ben, and I couldn't be happier with the experience. Ben did a great job throughout the entire process... no pressure, just straightforward and helpful. He was very accommodating when I asked to drive the vehicle more than once before making my decision, which I really appreciated. Never made me feel rushed or pushed. The dealership itself was clean and professional, and all the staff I interacted with were super helpful from start to finish. Overall a smooth, no-hassle buying experience. I'd recommend Ben to anyone looking for a vehicle. Thanks!

Catina Pittman

Sep 2, 2026

GoogleGoogle

L Rieck

Sep 3, 2026

DealerRaterDealerRater

I have bought two BMWs at this dealership, both from Kyle who did a great job! Employees Worked With: Kyle Cooke

2026 BMW Z4 M40I Owner

Sep 2, 2026

CarfaxCarfax

Professional staff, clean facility and competent mechanics.

Jackson Hopkins

Aug 31, 2026

GoogleGoogle

I was helped out by Kyle the car salesman and he was great. Very nice, professional, and respectful and I would recommend!

2017 BMW 540I Owner

Aug 30, 2026

CarfaxCarfax

Didn't like the fact that my vehicle needed service in which my extended warranty approved the repair, however BMW only use there parts which now cost me a customer to paid the parts difference which is almost $1000 out of pocket is ridiculous when my warranty has approved the repair and there OME parts to be use. I was charged $199 diagnostic fee because I had my vehicle removed and didn't have the repairs done. I just spend almost $5000 at BMW just in March of this year with a slimar issue.

2025 BMW X5 XDRIVE40I Owner

Aug 29, 2026

CarfaxCarfax

Ask for CJ. He will take good care of you. The drop off and pick up experience always is a breeze and he stays in touch throughout the service process with updates!

Gabriel Corrales

Aug 25, 2026

GoogleGoogle

Mr. Connor Stroud is a salesman who gets sh** done!! I worked a deal with him over the phone and had all my questions answered. He worked on numbers and made it make sense for me financially. If you are planning on looking at vehicles I’d 100% recommend working with Connor.

2024 BMW X3 SDRIVE30I Owner

Aug 23, 2026

CarfaxCarfax

Customer service was excellent. Expedited recall service within an hour.

Seluj Ang

Aug 22, 2026

GoogleGoogle

While the cars are undeniably incredible, it is the exceptional service that truly sets this dealership apart. Kevin, the internet sales manager, was extremely helpful, professional, and knowledgeable about all things BMW. He was highly personable and made our entire buying experience completely seamless. We had actually just visited another dealership, but decided to finalize our transaction here solely because of the superb service. Highly recommend!

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