Reviews

2839
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James Strickland

Sep 3, 2026

GoogleGoogle

Purchased a used 2024 Jeep Grand Cherokee Summit Reserve from Ben, and I couldn't be happier with the experience. Ben did a great job throughout the entire process... no pressure, just straightforward and helpful. He was very accommodating when I asked to drive the vehicle more than once before making my decision, which I really appreciated. Never made me feel rushed or pushed. The dealership itself was clean and professional, and all the staff I interacted with were super helpful from start to finish. Overall a smooth, no-hassle buying experience. I'd recommend Ben to anyone looking for a vehicle. Thanks!

Catina Pittman

Sep 2, 2026

GoogleGoogle

L Rieck

Sep 2, 2026

DealerRaterDealerRater

I have bought two BMWs at this dealership, both from Kyle who did a great job! Employees Worked With: Kyle Cooke

2026 BMW Z4 M40I Owner

Sep 2, 2026

CarfaxCarfax

Professional staff, clean facility and competent mechanics.

Jackson Hopkins

Aug 31, 2026

GoogleGoogle

I was helped out by Kyle the car salesman and he was great. Very nice, professional, and respectful and I would recommend!

2017 BMW 540I Owner

Aug 30, 2026

CarfaxCarfax

Didn't like the fact that my vehicle needed service in which my extended warranty approved the repair, however BMW only use there parts which now cost me a customer to paid the parts difference which is almost $1000 out of pocket is ridiculous when my warranty has approved the repair and there OME parts to be use. I was charged $199 diagnostic fee because I had my vehicle removed and didn't have the repairs done. I just spend almost $5000 at BMW just in March of this year with a slimar issue.

2025 BMW X5 XDRIVE40I Owner

Aug 29, 2026

CarfaxCarfax

Ask for CJ. He will take good care of you. The drop off and pick up experience always is a breeze and he stays in touch throughout the service process with updates!

Gabriel Corrales

Aug 25, 2026

GoogleGoogle

Mr. Connor Stroud is a salesman who gets sh** done!! I worked a deal with him over the phone and had all my questions answered. He worked on numbers and made it make sense for me financially. If you are planning on looking at vehicles I’d 100% recommend working with Connor.

2024 BMW X3 SDRIVE30I Owner

Aug 23, 2026

CarfaxCarfax

Customer service was excellent. Expedited recall service within an hour.

Seluj Ang

Aug 22, 2026

GoogleGoogle

While the cars are undeniably incredible, it is the exceptional service that truly sets this dealership apart. Kevin, the internet sales manager, was extremely helpful, professional, and knowledgeable about all things BMW. He was highly personable and made our entire buying experience completely seamless. We had actually just visited another dealership, but decided to finalize our transaction here solely because of the superb service. Highly recommend!

Joni Tichy

Aug 21, 2026

GoogleGoogle

We worked with Ben on a potential purchase, and although we ended up purchasing a vehicle closer to home, he was great to work with! Quick to respond and very helpful.

2020 BMW 330I Owner

Aug 20, 2026

CarfaxCarfax

Very friendly and professional

Roger Batlle

Aug 19, 2026

GoogleGoogle

I bought a used car from BMW of Tallahassee and couldn't be happier with how it went. Ben was the one who helped me, and he was excellent — patient, knowledgeable, and never made me feel rushed or pressured into anything. He answered every question I had honestly. The car itself was in great condition and immaculately clean when I picked it up. You can tell they actually put work into their used inventory rather than just moving it off the lot. Everybody I dealt with treated me well the entire time. If you're shopping here, ask for Ben.

2013 BMW 328I SULEV Owner

Aug 18, 2026

CarfaxCarfax

I received outstanding service from service advisor Ian Wyre. He was very knowledgeable and professional. My BMW was in great hands!

Therese Tammy

Aug 17, 2026

GoogleGoogle

I had an excellent experience working with Ben at BMW Tallahassee! I live in South Florida and purchased my BMW 230i completely sight unseen, so having someone I could trust was extremely important. I had been searching for a very specific 230i with the M Sport Package, and found it at this dealership. Ben was professional, responsive, honest, and incredibly helpful throughout the entire process. He answered all of my questions, provided detailed information and photos, kept me updated every step of the way, and made buying a car from several hundred miles away feel easy and stress-free. He even helped coordinate the transport of the car from Tallahassee to South Florida. Everything went smoothly from start to finish, and I couldn’t be happier with my 230i and the service I received from Ben. If you’re looking for a BMW and want someone you can truly trust, I highly recommend Ben and BMW Tallahassee!

Anthony Rankin

Aug 15, 2026

GoogleGoogle

Big shout out to Connor and BMW of Tallahassee. He made the whole process super easy answered all my questions and the remote signing and getting everything done to just show up and pick up the car really made this a easy and nice experience.

2020 BMW 330I Owner

Aug 10, 2026

CarfaxCarfax

I don't like that they are closed after 6pm and on the weekends. It makes is inconvenient and incompatible with my work schedule.

2019 LAND ROVER RANGE ROVER AUTOBIOGRAPHY Owner

Aug 8, 2026

CarfaxCarfax

The service fixed my issues and everything is working perfectly now.

Michael Anderson

Aug 8, 2026

GoogleGoogle

CJ in the parts department was RUDE and intimidated my wife and totally dismissive and condescending! Never going there again!

Isacc L.

Aug 8, 2026

CarfaxCarfax

They are very helpful And answered all my questions, a friend who is a car salesman actually found me a car

2023 BMW X5 XDRIVE45E Owner

Aug 7, 2026

CarfaxCarfax

I had great experience at this dealership and would like to thank CJ from service department and the whole team for helping me with multiple outstanding issues in a short period of time.

Julann Long

Aug 6, 2026

GoogleGoogle

Jessica made the process easy and enjoyable for us! I highly recommend her!

2024 LAND ROVER DISCOVERY SPORT S Owner

Aug 2, 2026

CarfaxCarfax

The best auto service experience I have ever had. This service dept. is exceptional. Michael the service manager kept me updated on the progress of my car and what the issue was.Everyone I came in contact with was so friendly. The dealership waiting area was beautiful and so comfortable. Upon checking out everything was explained that was done and a printed copy given, easy and again so friendly. 10 stars.

Paul Nestlehutt

Aug 1, 2026

Cars.comCars.com

Great service and selection. Conner Stroud was a knowledgeable and honest sales rep. I will be back for my future purchases.

2023 BMW X7 XDRIVE40I Owner

Aug 1, 2026

CarfaxCarfax

Excellent, prompt, and courteous service.

Robert Ratten

Aug 1, 2026

GoogleGoogle

Kyle was a pleasure to deal with.

Kay Stephenson

Jul 31, 2026

Cars.comCars.com

The sales person, George Ma, was excellent and his support team were patient and helpful to work with us.

Barb V.

Jul 29, 2026

DealerRaterDealerRater

We have purchased two cars from them and will again. Jessica is sunshine to our day when we drive in. We hit metal on the interstate 80 miles from Tallahassee. She had a new set of tires waiting for us when we arrived with our vehicle on a tow truck. She’ll always be our service advisor. Employees Worked With: Jessica Carbaugh

2019 BMW I3 REX Owner

Jul 29, 2026

CarfaxCarfax

Great communication. Easy to schedule.

Barb

Jan 28, 2026

GoogleGoogle

Jessica Carbaugh has always greeted us with a smile. Her enthusiasm and knowledge shows that she truly loves what she does. Our absolute go to for our BMW service.

C McNeil

Jul 28, 2026

GoogleGoogle

I recently purchased a BMW sedan from BMW of Tallahassee. The salesman, Kevin Commissiong , did a spectacular job in making the experience enjoyable, easy, and efficient. Kevin’s knowledge of the different models was very helpful in the decision process. His kindness and patience truly set him and the dealership apart from others. I am proud to be a client of this dealership and look forward to working with them again in the future. If you are in the market for a BMW, call on Kevin for a professional and seamless transaction.

Ahmed

Jul 23, 2026

GoogleGoogle

Buying a car can be stressful, but George Ma made the entire experience easy and enjoyable. He was incredibly friendly, patient, and never once made me feel like I was being pushed into a decision. He took the time to answer all of my questions, explained everything clearly, and genuinely wanted me to feel confident in my purchase—even if that meant checking out other dealerships first. What really impressed me was that he reached out after the purchase to make sure everything was going well. That level of care says a lot about the kind of person he is. The rest of the team was just as welcoming and made the whole experience a pleasure. If you’re in the market for a BMW, definitely ask for George—you’ll be in great hands. Did I mention that I LOVEEE the new BMW!??

Ahmed

Jul 22, 2026

DealerRaterDealerRater

Buying a car can be stressful, but George Ma made the entire experience easy and enjoyable. He was incredibly friendly, patient, and never once made me feel like I was being pushed into a decision. He took the time to answer all of my questions, explained everything clearly, and genuinely wanted me to feel confident in my purchase—even if that meant checking out other dealerships first. What really impressed me was that he reached out after the purchase to make sure everything was going well. That level of care says a lot about the kind of person he is. The rest of the team was just as welcoming and made the whole experience a pleasure. If you’re in the market for a BMW, definitely ask for George—you’ll be in great hands. Did I mention that I LOVEEE the new BMW!?? Employees Worked With: Mike Johnson, Kevin Commissiong, George Ma

Aspen Cummings

Jul 21, 2026

GoogleGoogle

Worked with Kyle. He was incredibly helpful and answered any questions that I had. Interactions with all personnel were great. The finance manager was very knowledgeable. They had the car ready to go and paperwork shortly after.

Rhonda Davidson

Jul 20, 2026

GoogleGoogle

My husband and I recently purchased a 2024 BMW x5 from BMW of Tallahassee and were blown away by the customer service we received. Kevin Commissiong made this the easiest and most stress free car purchase we have ever made! If you are in the market for a new or used vehicle, we HIGHLY recommend Kevin!

RDD

Jul 19, 2026

Cars.comCars.com

Kevin Commissiong and the staff at Tallahassee BMW made this the easiest and most stress free car buying experience I have ever had. Kevin was the absolute BEST!

Dondi D.

Jul 19, 2026

CarfaxCarfax

Dealer was friendly, knowledgeable and answered all my questions.

Lady B

Jul 18, 2026

GoogleGoogle

How can we sit on your lot for 10 minutes, park outside of your office, look at multiple cars, and not get one sales person to walk out of the building and come to assist? We only showed up because we were very interested in PURCHASING a specific vehicle. I can't even say this place had poor customer service because their customer service doesn't exist.

Nancy & Tommy Hallman

Jul 14, 2026

GoogleGoogle

We just purchased a 2024 Mercedes Benz GLE350 this week. We had such wonderful help from Jessica Easley! She was so very knowledgeable and made things go so smoothly! I love my new car!!

H Z

Jul 14, 2026

GoogleGoogle

My husband bought a truck here and it was a smooth enjoyable experience. Kyle in sales was very knowledgeable, Jeremy the manager was fantastic to work with and lastly Michael took care of all of our financial needs. We will definitely be future clients.

Keith Carmichael

Jul 13, 2026

GoogleGoogle

I am on my second BMW from this location. I always feel welcome and respected at this store, even when I may be being a little picky! I tried a few other dealerships in Tallahassee, but I have yet to find a more professional competent service center!

2013 BMW 328I Owner

Jul 13, 2026

CarfaxCarfax

Good and prompt service. Ian Wire is great as service consultant.

2021 BMW X3 SDRIVE30I Owner

Jul 12, 2026

CarfaxCarfax

Service for RR and LR brake pads. Requested loaner car and to my suprise, one was available hassle free. Car was dirty inside and out, but it was temporary transportation and not their norm for having dirty loaner car, so it wasnt a big concern for me. Fortunately my car service was completed by end of day after dropping it off 9:30am. Quick easy drop off of loaner and pickup of my vehicle. Pleased customer overall.

2011 BMW 535I Owner

Jul 4, 2026

CarfaxCarfax

The team was great and my car was well taken care of! I absolutely love going to this dealership.

2016 BMW 320I Owner

Jul 2, 2026

CarfaxCarfax

Excellent service as usual! A+++++++++++++++++

Phyllis

Jun 30, 2026

Cars.comCars.com

Craig (CJ) was great handling my service Monday morning. He made arrangements for the shuttle service to my doctors appointment and I was kept informed of the service on my car. Thanks so much!

David Bright

Jun 29, 2026

GoogleGoogle

From start to finish for two vehicles George was beyond amazing to deal with made the process super easy and was able to locate our dream x5 for us very fast. I always dread going to car dealerships since they almost always hound and bother you while you are there but George made it feel like I was shopping for a new car with a friend easily one of the best experiences at a dealership I have ever had!

2021 BMW X3 SDRIVE30I Owner

Jun 28, 2026

CarfaxCarfax

Fast, efficient, addressed safety recall promptly, great no delay shuttle service to from and back to BMW.

2020 BMW X3 SDRIVE30I Owner

Jun 28, 2026

CarfaxCarfax

Communication was excellent. I was in and out in a timely manner.

Jakki J.

Jun 26, 2026

CarfaxCarfax

Its nice to visit and happily serviced but still the software glitch is not fixed yet

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