Buying a car can be stressful, but George Ma made the entire experience easy and enjoyable. He was incredibly friendly, patient, and never once made me feel like I was being pushed into a decision. He took the time to answer all of my questions, explained everything clearly, and genuinely wanted me to feel confident in my purchase—even if that meant checking out other dealerships first. What really impressed me was that he reached out after the purchase to make sure everything was going well. That level of care says a lot about the kind of person he is. The rest of the team was just as welcoming and made the whole experience a pleasure. If you’re in the market for a BMW, definitely ask for George—you’ll be in great hands. Did I mention that I LOVEEE the new BMW!?? Employees Worked With: Mike Johnson, Kevin Commissiong, George Ma

Worked with Kyle. He was incredibly helpful and answered any questions that I had. Interactions with all personnel were great. The finance manager was very knowledgeable. They had the car ready to go and paperwork shortly after.

My husband and I recently purchased a 2024 BMW x5 from BMW of Tallahassee and were blown away by the customer service we received. Kevin Commissiong made this the easiest and most stress free car purchase we have ever made! If you are in the market for a new or used vehicle, we HIGHLY recommend Kevin!

Kevin Commissiong and the staff at Tallahassee BMW made this the easiest and most stress free car buying experience I have ever had. Kevin was the absolute BEST!

Dealer was friendly, knowledgeable and answered all my questions.

How can we sit on your lot for 10 minutes, park outside of your office, look at multiple cars, and not get one sales person to walk out of the building and come to assist? We only showed up because we were very interested in PURCHASING a specific vehicle. I can't even say this place had poor customer service because their customer service doesn't exist.

We just purchased a 2024 Mercedes Benz GLE350 this week. We had such wonderful help from Jessica Easley! She was so very knowledgeable and made things go so smoothly! I love my new car!!

My husband bought a truck here and it was a smooth enjoyable experience. Kyle in sales was very knowledgeable, Jeremy the manager was fantastic to work with and lastly Michael took care of all of our financial needs. We will definitely be future clients.

I am on my second BMW from this location. I always feel welcome and respected at this store, even when I may be being a little picky! I tried a few other dealerships in Tallahassee, but I have yet to find a more professional competent service center!

Good and prompt service. Ian Wire is great as service consultant.

Service for RR and LR brake pads. Requested loaner car and to my suprise, one was available hassle free. Car was dirty inside and out, but it was temporary transportation and not their norm for having dirty loaner car, so it wasnt a big concern for me. Fortunately my car service was completed by end of day after dropping it off 9:30am. Quick easy drop off of loaner and pickup of my vehicle. Pleased customer overall.

The team was great and my car was well taken care of! I absolutely love going to this dealership.

Excellent service as usual! A+++++++++++++++++

Craig (CJ) was great handling my service Monday morning. He made arrangements for the shuttle service to my doctors appointment and I was kept informed of the service on my car. Thanks so much!

From start to finish for two vehicles George was beyond amazing to deal with made the process super easy and was able to locate our dream x5 for us very fast. I always dread going to car dealerships since they almost always hound and bother you while you are there but George made it feel like I was shopping for a new car with a friend easily one of the best experiences at a dealership I have ever had!

Fast, efficient, addressed safety recall promptly, great no delay shuttle service to from and back to BMW.

Communication was excellent. I was in and out in a timely manner.

Its nice to visit and happily serviced but still the software glitch is not fixed yet

Its nice to visit and happily serviced and the software glitch is fixed on the fly from BMW

Purchased an X7 from George. He did an excellent job. He delivered the car to my home and was incredibly helpful throughout the whole process. Paid a lot of attention to detail and made sure to take his time carefully communicating throughout the process. Would recommend BMW of Tallahassee for George alone! This location is much better run than others in South Florida. Would highly recommend this location even if it is not local.

Recently purchased a car from BMW Tallahassee and had the pleasure of working with Kyle. He was great throughout the entire process—professional, knowledgeable & responsive. He took the time to answer questions and kept me informed. I always appreciate the level of customer service I experience with this dealership and would definitely recommend working with Kyle if you’re looking to purchase a vehicle.

During a trip from Fort Myers, Florida, to Huntsville, Alabama we needed service assistance beyond what BMW roadside assistance could deliver. After a couple days, I had exhausted my options with BMW roadside. I contacted Tallahassee BMW. Jessica, their wonderful Service Adviser, solved a very difficult pickup and towing circumstance from short term parking at a local airport. She contacted another great company named Lake Jackson Recovery. The main hangup was the parking fee that needed to be paid. Jessica said she’s handled other situations that were difficult and would try her best to help. That’s exactly what she did. I can’t thank her enough. She went above and beyond what everyone else was willing to do. My wife and I are very appreciative. Thank you!

It was our first time at the Tallahassee Dealership, and my mother & I received SUCH amazing service! Mr. Craig Johnson was our Consultant; he was SO kind, fun & knowledgeable. Service as such is rare to come across nowadays. He recommended an amazing place to eat, and really made an hours long service feel like a few minutes. He made us feel “at home”. Thank you again for an amazing service, we’re so grateful!

I liked the professionalism of the service advisor. She was very knowledgeable.

Great experience!!! Many thanks to Jeremy Robbie and Kyle for the making the process fast and painless. Definitely be buying our vehicles from these guys in the future.

I was not in the market when we visited BMW of Tallahassee shopping for a replacement for my wife’s X3. I noticed a Black Sapphire X5 M60i but she thought it too large. Connor Stroud showed us around and I drove the X5. It’s performance was impressive, as was Connor’s enthusiasm for and knowledge of the BMW brand. Over the next few weeks we tested many cars but I stayed in contact with Connor. I have owned the X5 for three months and am ecstatic with its performance and drivability and the positive buyer’s experience provided by Connor and BMW of Tallahassee. I highly recommend Connor Stroud and BMW of Tallahassee to anyone in the market for a performance vehicle.

Giving Sales person, Kyle Cooke, an excellent review. I contacted him to assist me with establishing a selling price for a vehicle we are selling. He went up and beyond to help me with our situation. He had nothing to gain financially by spending time with me. He is a very nice young man and I wish him Good Luck in his future.

Go check out Ben!! Very knowledgeable & easy going. You’ll leave in something smoother for sure 🤙🏾

The staff greeted you, explained things clearly, and didn't make you feel rushed. Fast turnaround the car was ready sooner than expected, which shows respect for your time.

Don’t hang up on a customer mid sentence.

Wonderful experience! The process went smooth (even though it was an out of state purchase) and expecting the car to arrive soon. I'll definitely consider buying my next car here. Major thanks to Connor Stroud! for his active support and humble customer service. The team has great attitude over all and I'd also like to thank Mike Johnson for a quick turnaround and make the deal happen.

I've never been treated so good at a car lot. Jessica you rock. Best experience ever. Thank you I love my Tahoe.

My service ion Wyre did anything excellent job in assuring that my car was serviced in a timely manner even thlough I didn't have an appointment.

My service representative Craig was excellent

Thanks guys. Repairs can service very efficient and complete. Coffee is expensive hahaha. Dave

Had a 5 star experience during my car service with CJ. Everything went smoothly and expediently, CJ kept me updated every step of the way. Car was washed and cleaned with a great attention to detail. They were able to accommodate me even when I forgot my physical car key. Highly recommend!

I absolutely loved CJ's care and approachability when handling my car service. I am also a visual learner, so the fact that the service techs had a video and showed me everything that needed attention under my car, along with a printout was above and beyondI will definitely be returning for continued service. I was a thousand percent satisfied with my experience and I loved the fact that they told and showed me what was good, some things to watch out for and what needed immediate attention, but didn't pressure me to get anything done all at once like some dealerships do. Hands down my best experience at a bmw dealership in the 15 years I've been a customer to multiple bmw service centers nationwide and overseas while in the military.

Kyle Cooke was outstanding in every way and his assistance in my recent purchase was appreciated very much. Kyle is always enthusiastic and positive with great attitude towards the customer. Thank you Skyler!

My service ion Wyre did anything excellent job in assuring that my car was serviced in a timely manner even thlough I didn't have an appointment.

Absolutely thrilled with my experience at Capital BMW and I can't thank Ben Crowder enough! His communication was top-notch throughout the entire process, and he made sure everything was seamless in trading in my old BMW. I truly appreciate his dedication to finding exactly what I wanted, and I’m beyond excited with my BMW Certified preowned X5. I highly recommend Ben and the team at Capital BMW! From VP and General Manager Crawford Atkins, to sales manager Jeremy Cristoph, to sales associate Ben and technology whiz Cyrus – you will have a five-star experience.

Service was great.

I am so excited about my new BMW X5. The team at BMW of Tallahassee did everything they could to make me feel comfortable and informed. George Ma was very knowledgeable and confident in his product. He was an integral reason for purchasing this car and I am so glad he was the one to greet me on my first visit. I very much appreciate the service and attention I have received so far.

CJ was AWESOME in Ian's absence!

Great purchase experience. Our Advisor, George Ma, was thorough and patient throughout the process. Our timing was George's timing.

Amazing and quick service experience! My advisor for the vehicle service was Craig Jonhson , and he was very helpful . My service was completed with care and most importantly in a very timely manner

I have major concerns with this dealership.

Being two hours from home it is always a relief to be greeted and serviced rapidly. Craig did a great job handling business and keeping me informed.