James Strickland

Sep 3, 2026

Google

Purchased a used 2024 Jeep Grand Cherokee Summit Reserve from Ben, and I couldn't be happier with the experience. Ben did a great job throughout the entire process... no pressure, just straightforward and helpful. He was very accommodating when I asked to drive the vehicle more than once before making my decision, which I really appreciated. Never made me feel rushed or pushed. The dealership itself was clean and professional, and all the staff I interacted with were super helpful from start to finish. Overall a smooth, no-hassle buying experience. I'd recommend Ben to anyone looking for a vehicle. Thanks!

Jackson Hopkins

Aug 31, 2026

Google

I was helped out by Kyle the car salesman and he was great. Very nice, professional, and respectful and I would recommend!

Gabriel Corrales

Aug 25, 2026

Google

Mr. Connor Stroud is a salesman who gets sh** done!! I worked a deal with him over the phone and had all my questions answered. He worked on numbers and made it make sense for me financially. If you are planning on looking at vehicles I’d 100% recommend working with Connor.

Seluj Ang

Aug 22, 2026

Google

While the cars are undeniably incredible, it is the exceptional service that truly sets this dealership apart. Kevin, the internet sales manager, was extremely helpful, professional, and knowledgeable about all things BMW. He was highly personable and made our entire buying experience completely seamless. We had actually just visited another dealership, but decided to finalize our transaction here solely because of the superb service. Highly recommend!

Joni Tichy

Aug 21, 2026

Google

We worked with Ben on a potential purchase, and although we ended up purchasing a vehicle closer to home, he was great to work with! Quick to respond and very helpful.

Roger Batlle

Aug 19, 2026

Google

I bought a used car from BMW of Tallahassee and couldn't be happier with how it went. Ben was the one who helped me, and he was excellent — patient, knowledgeable, and never made me feel rushed or pressured into anything. He answered every question I had honestly. The car itself was in great condition and immaculately clean when I picked it up. You can tell they actually put work into their used inventory rather than just moving it off the lot. Everybody I dealt with treated me well the entire time. If you're shopping here, ask for Ben.

Therese Tammy

Aug 17, 2026

Google

I had an excellent experience working with Ben at BMW Tallahassee! I live in South Florida and purchased my BMW 230i completely sight unseen, so having someone I could trust was extremely important. I had been searching for a very specific 230i with the M Sport Package, and found it at this dealership. Ben was professional, responsive, honest, and incredibly helpful throughout the entire process. He answered all of my questions, provided detailed information and photos, kept me updated every step of the way, and made buying a car from several hundred miles away feel easy and stress-free. He even helped coordinate the transport of the car from Tallahassee to South Florida. Everything went smoothly from start to finish, and I couldn’t be happier with my 230i and the service I received from Ben. If you’re looking for a BMW and want someone you can truly trust, I highly recommend Ben and BMW Tallahassee!

Anthony Rankin

Aug 15, 2026

Google

Big shout out to Connor and BMW of Tallahassee. He made the whole process super easy answered all my questions and the remote signing and getting everything done to just show up and pick up the car really made this a easy and nice experience.

Michael Anderson

Aug 8, 2026

Google

CJ in the parts department was RUDE and intimidated my wife and totally dismissive and condescending! Never going there again!

Julann Long

Aug 6, 2026

Google

Jessica made the process easy and enjoyable for us! I highly recommend her!

Robert Ratten

Aug 1, 2026

Google

Kyle was a pleasure to deal with.

Barb

Jan 28, 2026

Google

Jessica Carbaugh has always greeted us with a smile. Her enthusiasm and knowledge shows that she truly loves what she does. Our absolute go to for our BMW service.

C McNeil

Jul 28, 2026

Google

I recently purchased a BMW sedan from BMW of Tallahassee. The salesman, Kevin Commissiong , did a spectacular job in making the experience enjoyable, easy, and efficient. Kevin’s knowledge of the different models was very helpful in the decision process. His kindness and patience truly set him and the dealership apart from others. I am proud to be a client of this dealership and look forward to working with them again in the future. If you are in the market for a BMW, call on Kevin for a professional and seamless transaction.

Ahmed

Jul 23, 2026

Google

Buying a car can be stressful, but George Ma made the entire experience easy and enjoyable. He was incredibly friendly, patient, and never once made me feel like I was being pushed into a decision. He took the time to answer all of my questions, explained everything clearly, and genuinely wanted me to feel confident in my purchase—even if that meant checking out other dealerships first. What really impressed me was that he reached out after the purchase to make sure everything was going well. That level of care says a lot about the kind of person he is. The rest of the team was just as welcoming and made the whole experience a pleasure. If you’re in the market for a BMW, definitely ask for George—you’ll be in great hands. Did I mention that I LOVEEE the new BMW!??

Aspen Cummings

Jul 21, 2026

Google

Worked with Kyle. He was incredibly helpful and answered any questions that I had. Interactions with all personnel were great. The finance manager was very knowledgeable. They had the car ready to go and paperwork shortly after.

Rhonda Davidson

Jul 20, 2026

Google

My husband and I recently purchased a 2024 BMW x5 from BMW of Tallahassee and were blown away by the customer service we received. Kevin Commissiong made this the easiest and most stress free car purchase we have ever made! If you are in the market for a new or used vehicle, we HIGHLY recommend Kevin!

Lady B

Jul 18, 2026

Google

How can we sit on your lot for 10 minutes, park outside of your office, look at multiple cars, and not get one sales person to walk out of the building and come to assist? We only showed up because we were very interested in PURCHASING a specific vehicle. I can't even say this place had poor customer service because their customer service doesn't exist.

Nancy & Tommy Hallman

Jul 14, 2026

Google

We just purchased a 2024 Mercedes Benz GLE350 this week. We had such wonderful help from Jessica Easley! She was so very knowledgeable and made things go so smoothly! I love my new car!!

H Z

Jul 14, 2026

Google

My husband bought a truck here and it was a smooth enjoyable experience. Kyle in sales was very knowledgeable, Jeremy the manager was fantastic to work with and lastly Michael took care of all of our financial needs. We will definitely be future clients.

Keith Carmichael

Jul 13, 2026

Google

I am on my second BMW from this location. I always feel welcome and respected at this store, even when I may be being a little picky! I tried a few other dealerships in Tallahassee, but I have yet to find a more professional competent service center!

David Bright

Jun 29, 2026

Google

From start to finish for two vehicles George was beyond amazing to deal with made the process super easy and was able to locate our dream x5 for us very fast. I always dread going to car dealerships since they almost always hound and bother you while you are there but George made it feel like I was shopping for a new car with a friend easily one of the best experiences at a dealership I have ever had!

Ryan Miller

Jun 25, 2026

Google

Purchased an X7 from George. He did an excellent job. He delivered the car to my home and was incredibly helpful throughout the whole process. Paid a lot of attention to detail and made sure to take his time carefully communicating throughout the process. Would recommend BMW of Tallahassee for George alone! This location is much better run than others in South Florida. Would highly recommend this location even if it is not local.

Danya Wilson

Jun 24, 2026

Google

Recently purchased a car from BMW Tallahassee and had the pleasure of working with Kyle. He was great throughout the entire process—professional, knowledgeable & responsive. He took the time to answer questions and kept me informed. I always appreciate the level of customer service I experience with this dealership and would definitely recommend working with Kyle if you’re looking to purchase a vehicle.

LA V

Jun 24, 2026

Google

During a trip from Fort Myers, Florida, to Huntsville, Alabama we needed service assistance beyond what BMW roadside assistance could deliver. After a couple days, I had exhausted my options with BMW roadside. I contacted Tallahassee BMW. Jessica, their wonderful Service Adviser, solved a very difficult pickup and towing circumstance from short term parking at a local airport. She contacted another great company named Lake Jackson Recovery. The main hangup was the parking fee that needed to be paid. Jessica said she’s handled other situations that were difficult and would try her best to help. That’s exactly what she did. I can’t thank her enough. She went above and beyond what everyone else was willing to do. My wife and I are very appreciative. Thank you!

Kenners

Jun 23, 2026

Google

It was our first time at the Tallahassee Dealership, and my mother & I received SUCH amazing service! Mr. Craig Johnson was our Consultant; he was SO kind, fun & knowledgeable. Service as such is rare to come across nowadays. He recommended an amazing place to eat, and really made an hours long service feel like a few minutes. He made us feel “at home”. Thank you again for an amazing service, we’re so grateful!

Griff Griffitts

Jun 18, 2026

Google

Great experience!!! Many thanks to Jeremy Robbie and Kyle for the making the process fast and painless. Definitely be buying our vehicles from these guys in the future.

John Agliato

Jun 17, 2026

Google

I was not in the market when we visited BMW of Tallahassee shopping for a replacement for my wife’s X3. I noticed a Black Sapphire X5 M60i but she thought it too large. Connor Stroud showed us around and I drove the X5. It’s performance was impressive, as was Connor’s enthusiasm for and knowledge of the BMW brand. Over the next few weeks we tested many cars but I stayed in contact with Connor. I have owned the X5 for three months and am ecstatic with its performance and drivability and the positive buyer’s experience provided by Connor and BMW of Tallahassee. I highly recommend Connor Stroud and BMW of Tallahassee to anyone in the market for a performance vehicle.

Orva Voth

Jun 16, 2026

Google

Giving Sales person, Kyle Cooke, an excellent review. I contacted him to assist me with establishing a selling price for a vehicle we are selling. He went up and beyond to help me with our situation. He had nothing to gain financially by spending time with me. He is a very nice young man and I wish him Good Luck in his future.

Darri Junto

Jun 15, 2026

Google

Go check out Ben!! Very knowledgeable & easy going. You’ll leave in something smoother for sure 🤙🏾

Chloe Webb

Jun 11, 2026

Google

Don’t hang up on a customer mid sentence.

Avnish Bhatt

Jun 10, 2026

Google

Wonderful experience! The process went smooth (even though it was an out of state purchase) and expecting the car to arrive soon. I'll definitely consider buying my next car here. Major thanks to Connor Stroud! for his active support and humble customer service. The team has great attitude over all and I'd also like to thank Mike Johnson for a quick turnaround and make the deal happen.

Tina Brock

Jun 10, 2026

Google

I've never been treated so good at a car lot. Jessica you rock. Best experience ever. Thank you I love my Tahoe.

James Thigpen

Jun 8, 2026

Google

My service ion Wyre did anything excellent job in assuring that my car was serviced in a timely manner even thlough I didn't have an appointment.

Karolína Pudilová

Jun 6, 2026

Google

Had a 5 star experience during my car service with CJ. Everything went smoothly and expediently, CJ kept me updated every step of the way. Car was washed and cleaned with a great attention to detail. They were able to accommodate me even when I forgot my physical car key. Highly recommend!

Rembo1 “Rembo1”

Jun 5, 2026

Google

Kyle Cooke was outstanding in every way and his assistance in my recent purchase was appreciated very much. Kyle is always enthusiastic and positive with great attitude towards the customer. Thank you Skyler!

James Thigpen

Jun 5, 2026

Google

My service ion Wyre did anything excellent job in assuring that my car was serviced in a timely manner even thlough I didn't have an appointment.

Tracy Morales

Jun 4, 2026

Google

Absolutely thrilled with my experience at Capital BMW and I can't thank Ben Crowder enough! His communication was top-notch throughout the entire process, and he made sure everything was seamless in trading in my old BMW. I truly appreciate his dedication to finding exactly what I wanted, and I’m beyond excited with my BMW Certified preowned X5. I highly recommend Ben and the team at Capital BMW! From VP and General Manager Crawford Atkins, to sales manager Jeremy Cristoph, to sales associate Ben and technology whiz Cyrus – you will have a five-star experience.

Demetrius Anderson

Jun 3, 2026

Google

Service was great.

Clair McCaskill

Jun 1, 2026

Google

I am so excited about my new BMW X5. The team at BMW of Tallahassee did everything they could to make me feel comfortable and informed. George Ma was very knowledgeable and confident in his product. He was an integral reason for purchasing this car and I am so glad he was the one to greet me on my first visit. I very much appreciate the service and attention I have received so far.

Robert Bass

May 28, 2026

Google

Great purchase experience. Our Advisor, George Ma, was thorough and patient throughout the process. Our timing was George's timing.

Mo Pham

May 27, 2026

Google

Amazing and quick service experience! My advisor for the vehicle service was Craig Jonhson , and he was very helpful . My service was completed with care and most importantly in a very timely manner

Charles Elliott

May 19, 2026

Google

Being two hours from home it is always a relief to be greeted and serviced rapidly. Craig did a great job handling business and keeping me informed.

Ruth Peterkin

May 15, 2026

Google

We were so lucky to have George as our Sales Guy. If I could give him 10 stars, I would. From beginning to end, it was a joy to work with him. He is so attentive and wanting to help, without being pushy; he is extremely knowledgeable about any BMW cars, without being arrogant; and he is a very compassionate and kind individual; and it's not fake. I would highly recommend George Ma as a Sales Rep, you won't be disappointed.

Glenn Mitchell

May 9, 2026

Google

I had my BMW serviced at the dealership. Fantastic job! CJ was more than professional and friendly.

James Lewis

May 6, 2026

Google

Jessica Carbaugh thanks you so much for the service last week. The care is running great and I'll be off soon to another golf tournament with no car worries. Thank you again all for the quick and efficient service and advice.