Good and prompt service. Ian Wire is great as service consultant.

Service for RR and LR brake pads. Requested loaner car and to my suprise, one was available hassle free. Car was dirty inside and out, but it was temporary transportation and not their norm for having dirty loaner car, so it wasnt a big concern for me. Fortunately my car service was completed by end of day after dropping it off 9:30am. Quick easy drop off of loaner and pickup of my vehicle. Pleased customer overall.

The team was great and my car was well taken care of! I absolutely love going to this dealership.

Excellent service as usual! A+++++++++++++++++

Fast, efficient, addressed safety recall promptly, great no delay shuttle service to from and back to BMW.

Communication was excellent. I was in and out in a timely manner.

Its nice to visit and happily serviced but still the software glitch is not fixed yet

Its nice to visit and happily serviced and the software glitch is fixed on the fly from BMW

I liked the professionalism of the service advisor. She was very knowledgeable.

The staff greeted you, explained things clearly, and didn't make you feel rushed. Fast turnaround the car was ready sooner than expected, which shows respect for your time.

My service representative Craig was excellent

Thanks guys. Repairs can service very efficient and complete. Coffee is expensive hahaha. Dave

I absolutely loved CJ's care and approachability when handling my car service. I am also a visual learner, so the fact that the service techs had a video and showed me everything that needed attention under my car, along with a printout was above and beyondI will definitely be returning for continued service. I was a thousand percent satisfied with my experience and I loved the fact that they told and showed me what was good, some things to watch out for and what needed immediate attention, but didn't pressure me to get anything done all at once like some dealerships do. Hands down my best experience at a bmw dealership in the 15 years I've been a customer to multiple bmw service centers nationwide and overseas while in the military.

CJ was AWESOME in Ian's absence!

I have major concerns with this dealership.

Everyone was nice it was ready on time

CJ was very professional, courteous and knowledgeable

Great service as always. Jessica is always very attentive.

Great service as always. Jessica is always very attentive.

I was very impressed with Michael Eubanks as a Service Representative He did an excellent job. Michael was polite, respectful and communicated promptly. I would return and recommend Tallahasee Land Rover!

They were polite and did the work quickly.

Amazing! These true professionals are honest, thorough and the services and repairs they perform are always right. I will only bring my BMW to them!

Ii like working with CJ. He promptly responds to my requests. He takes the time to explain things to me. He kept me updated with the status of my car. Car was fixed in a reasonable amount of time. Loved driving the loaner car too!!

Ii like working with CJ. He promptly responds to my requests. He takes the time to explain things to me. He kept me updated with the status of my car. Car was fixed in a reasonable amount of time. Loved driving the loaner car too!!

Great service great service advisor!

Great service and easy to make appointments. The staffs are very professional, friendly and helpful. Thank you and will highly recommend them.

Quality work completed quickly.

My service advisor, Craig Johnson, handled a bad situation in a very fair manner and listened to my concerns. Specifically I was on vacation in Florida and my front brake sensor went off. I made an appointment at the Tallahassee dealership and drove two hours only to be told the dealer had no brake pads in stock. Customer service should have told me this upfront and the dealer should stock this basic part. Craig helped by covering the cost of a brake fluid flush.

Great customer service and Ian is very passionate and professional in his work ethic

Professional, pleasant, and thorough.

I always have good service at this dealership. The staff is professional and efficient. I like the video inspection of the car and recommendations of staff.

Great service very fast and great waiting area

So kind and helpful and had a great shuttle service.

I had a great experience. It was expensive but glad that they spotted the problem.

Extremely professional, thorough with explaining required services

BMW of Tallahassee ALWAYS provide great and timely service. CJ our service manager take great care of us with our BMW X4 and X6. Thank you once again for making our service visit awesome.

Horrible communications. Calls not returned for hours. It took all day to find out when my M8 would be ready to pick up. When a call was finally returned, the car was ready. I was two hours away and could have been there waiting when it was done. I was traveling and had a five hour drive ahead of me. Two hours was very meaningful.

Service was fine. I don't have time to fill out this survey right now.

My experience was excellent Craig Johnson too really good care of me and my situation , unfortunately there wasn't anything he could do. Really appreciate Craig Johnson

Service was great and extremely happy with the work done.

The experience at this location was very good

Excellent service! CJ is the best.

Ian is EXCELLENT! He is courteous, professional, and an all around great guy to work with.

I was well taken care of my service advisor Ian was the best gave me great advice and took care of all my issues

Total rip off for an oil change and air filter. Customer satisfaction terrible

The Service department at BMW of Tallahassee is top notch - especially Jessica! I would give her 11/10 stars - she's detailed, thorough, helpful and willing to make things right. Hands down, the best service advisor I've experienced in 20 years of BMW!!

Each time I take my vehicle to a BMW auto shop it ends up worse condition. They tried to charge me a $800 diagnosis fee.

Excellent service I would highly recommend

Excellent customer service experience from start to finish