As usual, everything went great during my service.

Junior was fantastic to work with! He made the entire car-buying process easy, especially by working with us over the phone before we came to the dealership. He was responsive, honest, and answered all of our questions. Everything was ready when we arrived, and the experience was smooth from start to finish. Highly recommend asking for Junior!

Junior Perez was wonderful to work with! We drove all the way from the Space Coast to Tallahassee to purchase our vehicle, and it was completely worth the trip. We started the process over the phone, and Junior was thorough, responsive, and showed great patience with all our questions. He maintained excellent communication and worked with us on every aspect of the deal. Once we arrived, he had everything lined up and ready to go. The in-dealership time was minimal, and we truly appreciate how much they value their customers' time.

Received outstanding service from Service Advisor Manager Mo. Everything was completed as promised!

Tyler and Junior Perez were great in helping us purchase a new car. They made the process smooth and seamless. We were able to find a great car in a short amount of time! Couldn’t have asked for a better experience.

Took great care of me and mt car

Ryan Boatwright, my service provider for several years, has always been been knowledgeable, courteous and professional. He cares about his customers and their car care.

My husband and I had a great experience with the sales consultant, junior perez, who was very transparent with us. We were able to seal a deal with him a 2025 Volvo XC40! We have had different experiences in the past of dealers trying to scam us but we did not experience that here. Truly a different environment here and very happy with my decision!

Excellent service and support. My trusted service advisor Ryan B always goes above and beyond. I'd highly recommend him and the Capital Volvo team to anyone looking for someone they can trust to take great care of their vehicle.

Great service provided a timely manner. Knowledgeable staff who are eager to respond to customer questions in an understandable manner. Loaner vehicles need to be more readily available for customers who wait extended periods for service.

They have always been very professional when I have had to go there. Ryan is always friendly. Their new lot is very nice.

I was pleased with the service I received. Mr. Dustin is always very professional and courteous.

I always appreciate the service that I receive when I take my XC90 in for service. Ryan Boatright is awesome! He’s very knowledgeable and always explains exactly what’s happening with my vehicle. I’ve never felt like I was being oversold service or the pressure to purchase anything that wasn’t absolutely necessary. He’s been a critical part of “rehabbing” my suv after it was improperly serviced at another place. He’s personable and understands the history of my vehicle which makes taking it in for service or repairs so comfortable!

Friendly staff. Space to work while waiting

After returning from a long trip, I found my car dead in my driveway. I contacted the dealership, and Ryan immediately stepped in to help. He not only directed me to the right party to contact, but also maintained constant communication throughout the process, keeping me updated on the status every step of the way. He even offered additional help on site when I went pick up the car. I am very grateful for Ryan's and the dealership's prompt, professional, and thoughtful service. Their responsiveness and genuine concern made a stressful situation much easier to manage. Thank you for the outstanding customer care!

I was charged $250 just to look at the car. They could not do anything about it so I was just out $250 to find out they're not gonna work on it. Said the car was too old and they did not make the parts for that Volkswagen anymore.

Here’s the deal. I have been looking to trade into a new vehicle for about a year. I’ve done all the research against models similar in size to the Volvo XC-90. I was torn between it, and the Acura MDX advance. This past weekend I went to go test drive the Acura after previously renting a Volvo for a weekend and let’s just say my experience was terrible with the dealership in Tallahassee. So I’m in Verizon, and the sales guy tells me to call Tyler at Volvo. I get Tyler on the phone, and I tell him my trade details, and what I’m looking for in a Volvo. He asks me several questions about my taste, what I like and don’t like. I tell him I’ll be there in an hour. I pull in the parking lot and the most beautiful cobalt blue Volvo XC-90 is waiting for me to test drive. I still walked the parking lot just to be sure I didn’t want something else, and I even test drove a CPO. I ended up purchasing the Volvo that Tyler picked for me based on ONE phone call. We did not know each other. Every question I asked him, he knew the answer and didn’t stumble through the sale. Working with the finance manager, and the sales manager was so easy too. There was no back and forth, I got exactly what I asked for and I couldn’t be happier. I’m so thankful to Capital Volvo and Tyler!!! I will be a repeat customer and refer!

I had an amazing experience with Capital Volvo! I walked in with the idea of wanting a car, and drove off with one that I fell in love with. Junior was my salesman, and was absolutely fantastic. He wasn’t pushy, and felt like an honest human - a rarity in this day and age. He was very knowledgeable, personable, and great to work with. I never once felt pressured into buying a car, and that’s exactly why I did. Everyone I spoke to was kind and down to earth, clearly taking pride in what they do. 10/10 customer service, 10/10 facilities, 100/10 for Junior! Thank you guys again!

Drop my car to be fixed. The service was excellent form the first contact( Shelby) on the phone to the end with a nice car wash.

The shuttle service was great for pick up and drop off.

The service was very slow. We were there for 3 hours and 40 minutes for an A service. We even opted out of the car wash because we had been there so long. We were told it would take around 2 hours so we waited instead of taking the shuttle to shop. If they would have been honest about the wait, we would have made different arrangements. We travel an hour to have the service so instead of it being an enjoyable day it turned out to be miserable and frustrating. The techs I observed were slow and seemed uninterested in getting their jobs completed.

5 stars every time. Couldn't recommend more.

Ryan Boatwright Is always helpful and communicates all options available for repairs or issues that are found during my schedule maintenance.

Junior Perez was such a sweet low key sales consultant. He made the experience very easy and stress free! Thank you JR!!

Ryan was great as always and kept me infirnef

We had a great experience working with Junior! Junior was very knowledgeable, was patient in showing us multiple vehicles, answered all of our many questions all with no high pressure sales tactics and then kept us informed with video statuses during the week before we could pick up our new car. He was very professional and took the stress out of buying a new car. Would recommend to anyone looking to purchase a Volvo.

When I heard Dustin Wheeler was over here I had to make sure my 5* review followed him! Dustin: Thanks for taking good care of me for YEARS at Porsche service!

The service department representative, Dustin, was excellent. Very good customer service, as it should be. Thank you.

Junior was amazing! The whole process was quick and easy! He quickly found the perfect car that checked off all the boxes on my wishlist! He worked with me to get the best deal and didn’t pressure me into any add ons or unnecessary upgrades! I highly recommend you talk to Junior next time you’re in the market for a new car!

Junior was amazing! The whole process was quick and easy! He quickly found the perfect car that checked off all the boxes on my wishlist! He worked with me to get the best deal and didnt pressure me into any add ons or unnecessary upgrades! I highly recommend you talk to Junior next time youre in the market for a new car!

Loaner car while mine was in for a week.

The service was very quick and pleasant, Dustin was very professional and awesome. I highly recommend this dealership

It is always a wonderful visit. The staff is always professional. Ryan Boatwright always handles everything as quickly as possible and keeps me posted. Ryan is always very knowledgeable of the updates each visit. He explains everything making sure I am comfortable before I leave.

Austin did a wonderful job helping my daughter and me find the best vehicle to fit our needs. We purchased 2 vehicles within a week. Thank you, Austin!

Just finished a purchase and Junior Perez made things easy! No pressure, yet very helpful and knowledgeable. Made the car buying process a lot less stressful than what I've dealt with in the past.

We went there for a routine maintenance. Very fast, straightforward. Excelent service.

We had an extremely frustrating experience with Capital Volvo Tallahassee. From the beginning, it felt like we were getting a complete runaround. Over the course of 4 days, we received inaccurate finance sheets multiple times—with incorrect taxes and totals—and it was surprisingly difficult to get clear, consistent information. Communication was also a major issue. It was very hard to get a call back, and we often had to chase updates ourselves just to move things forward. Despite being fully approved and ready to put 50% down, we were stuck waiting on a corrected final finance sheet. On Saturday morning at 9am, our salesman told us he wasn’t busy and would send the corrected finance sheet right away so we could send over payment and complete the purchase. After waiting for hours and trying to follow up, we ultimately received a text message saying the car had been sold while we were waiting. We even asked about another vehicle, but management showed little interest in making the situation right. We ended up purchasing through Volvo Cars North Miami, and the experience was completely different—seamless, accurate, responsive, and professional from start to finish. The numbers were correct the first time, communication was clear, and the entire process was quick and easy (including delivery). If you’re considering Capital Volvo Tallahassee, be aware—it was unnecessarily difficult to get basic information or complete a purchase. We highly recommend Volvo North Miami instead. It’s absolutely worth the small delivery fee.

Fair, up front pricing for services. Service recommendations are made but the service staff is never pushy. Easy to make an appointment and service completely timely.

Excellent service. A big thank you to everyone at Capital Volvo!!

They did a great job in a timely fashion.

Junior Perez and team were wonderful to work with! Will be going back to see him for next vehicle.

Austin was very thoughtful and thorough as he guided me in the selection of my new-to-me Volvo xc60. He listened. He was extremely helpful and accomodating. He made an otherwise stressful experience comfortable and enjoyable.

Ryan was very helpful through the entire process.

Friendly staff with convenient service.

I had an outstanding experience working with Junior! From start to finish, he was professional, honest, and incredibly helpful. He made the entire process smooth and stress-free, answering all my questions and making sure I felt confident every step of the way. What really stood out was his transparency and attention to detail—no pressure, just genuine support and great customer service. You can tell he truly cares about his clients and takes pride in what he does. I highly recommend Junior to anyone looking to purchase a vehicle. I couldn’t be happier with my new car and the overall experience. Thank you again!

I had an outstanding experience working with Junior! From start to finish, he was professional, honest, and incredibly helpful. He made the entire process smooth and stress-free, answering all my questions and making sure I felt confident every step of the way. What really stood out was his transparency and attention to detailno pressure, just genuine support and great customer service. You can tell he truly cares about his clients and takes pride in what he does. I highly recommend Junior to anyone looking to purchase a vehicle. I couldnt be happier with my new car and the overall experience. Thank you again!

I had an amazing experience last weekend with Sebastian Cebolleros help. He contacted me within a couple hours of showing interest in a Volvo XC60 online, despite it being after normal business hours, and was knowledgeable and able to answer my questions. The dealership was clean, and the staff were genuinely welcoming. Sebastian made the car buying process so smooth and worked with me to get a great deal and trade in value. I was so impressed with the experience it was worth the 2.5 hour drive there and back. I would recommend Capital Volvo to anyone interested in purchasing a new car even if it means taking a day trip to get there.