Reviews

1633
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Rebecca Wallace

Sep 10, 2026

GoogleGoogle

I typically don't like car salesmen BUT Junior Perez was fantastic to work with. He was very patient with me and went out of his way to help me through every step of the way. I feel I got a good deal on a used car after I did some negotiation but I would recommend this dealership to my friends and family. And if you go ask for Junior. You won't regret it.

2018 MERCEDES-BENZ GLS 450 4MATIC Owner

Sep 7, 2026

CarfaxCarfax

They didn't try to upsell It was expensive but they did what we took it in for.

Thomas D.

Sep 6, 2026

CarfaxCarfax

Service was excellent- cost/value proposition not as good.

2023 MERCEDES-BENZ C 43 AMG Owner

Sep 4, 2026

CarfaxCarfax

Not throughly pleased. Two weeks to clear an engine light and left the manifold cover and retaining piece in the trunk.

2024 VOLVO XC60 PLUS Owner

Sep 2, 2026

CarfaxCarfax

Great customer service! I drove from about 2 hours away to have my once a year service done! I would do it again!

2014 MERCEDES-BENZ CLA 250 Owner

Aug 25, 2026

CarfaxCarfax

The best that every person with Mercedes goes too

Erich Brough

Aug 25, 2026

GoogleGoogle

Communication was good and straightforward - up to the part where they scheduled my 2012 Jetta for next day service, only to tell me when I arrived that there was no record of an appointment, and they would not work on cars older than 10 years anyway. Done with this dealer.

2018 PORSCHE MACAN Owner

Aug 25, 2026

CarfaxCarfax

Didn't feel like staff was knowledgeable and service overpriced! 20,000 miles servicing & checkups on vehicle! Porche needs to get better or move products to a city who can represent at higher levels !

2020 AUDI Q5 PREMIUM/TITANIUM PREMI Owner

Aug 19, 2026

CarfaxCarfax

Took car in for an oil change and soon as I left the car said add oil immediately! Called back and they tried to make it seem like it was my fault or something was wrong with my car! Come to find out, the oil pump at the shop was not working correctly and not adding any oil to my car and the other customers cars. Stop blaming the customer for every issue when the issue wasn't there when I brought the car in!!

Eric Perreault

Aug 12, 2026

GoogleGoogle

Ryan in service is awesome. My wife was traveling home and had an issu ewith tires and I called the dealership. Ryan was very nice and told her to stop in so he could take a look and make sure the rest of her drive woudl be as safe as ppossible. He took care of what was needed and got her on her way. Thank you Ryan for the customer service. I am grateful to you for helping keep my family safe.

2021 MERCEDES-BENZ GLE COUPE AMG 53 4MATIC Owner

Aug 11, 2026

CarfaxCarfax

This is incorrect. My car was not serviced at this dealership.

2019 VOLVO S60 T5 R-DESIGN Owner

Aug 8, 2026

CarfaxCarfax

Fast, professional and courteous.

2013 VOLKSWAGEN TIGUAN S/SE/SEL Owner

Aug 4, 2026

CarfaxCarfax

Way over priced for repair work. Will not be going back.

Brenda Shazier

Aug 3, 2026

GoogleGoogle

Ryan Boatwright assisted me when I serviced my vehicle at capitol Volvo. If was my first time being there. His consultation before, during, & afterwards was excellent. The professionalism and friendliness was excellent. Excellent customer service. I was very pleased and will go back again. Ryan goes above and beyond.

2017 MERCEDES-BENZ SPRINTER 3500 Owner

Aug 2, 2026

CarfaxCarfax

The repair appeared to be completed. Technician left a worm clamp in the cowl area from the old hose. Also the storage lot behind the service bays were sand, trees, and high grass. After driving the van for an hour we realized the entire van was infested with ants. In my opinion, a storage lot for very expensive vehicles should at least be paved. Our van was parked in that lot for a week. We had to buy ant spray and empty everything out of the van and spray door skins, floors, cabinets, and engine bay area. Not impressed.

2025 MERCEDES-BENZ GLC 300 Owner

Jul 18, 2026

CarfaxCarfax

Not my car, you're sending it to the wrong person complete fail

2024 VOLVO S60 PLUS Owner

Jul 18, 2026

CarfaxCarfax

As usual, everything went great during my service.

Audrina Cutkelvin

Jul 15, 2026

GoogleGoogle

Junior was fantastic to work with! He made the entire car-buying process easy, especially by working with us over the phone before we came to the dealership. He was responsive, honest, and answered all of our questions. Everything was ready when we arrived, and the experience was smooth from start to finish. Highly recommend asking for Junior!

Jessica Billie

Jul 15, 2026

GoogleGoogle

Junior Perez was wonderful to work with! We drove all the way from the Space Coast to Tallahassee to purchase our vehicle, and it was completely worth the trip. We started the process over the phone, and Junior was thorough, responsive, and showed great patience with all our questions. He maintained excellent communication and worked with us on every aspect of the deal. Once we arrived, he had everything lined up and ready to go. The in-dealership time was minimal, and we truly appreciate how much they value their customers' time.

2021 PORSCHE CAYENNE Owner

Jul 10, 2026

CarfaxCarfax

Received outstanding service from Service Advisor Manager Mo. Everything was completed as promised!

Juliette Neveu

Jul 10, 2026

GoogleGoogle

Tyler and Junior Perez were great in helping us purchase a new car. They made the process smooth and seamless. We were able to find a great car in a short amount of time! Couldn’t have asked for a better experience.

2024 VOLKSWAGEN ATLAS SEL Owner

Jul 5, 2026

CarfaxCarfax

Took great care of me and mt car

bruce rodan

Jul 4, 2026

GoogleGoogle

Ryan Boatwright, my service provider for several years, has always been been knowledgeable, courteous and professional. He cares about his customers and their car care.

joselin rojas

Jul 2, 2026

GoogleGoogle

My husband and I had a great experience with the sales consultant, junior perez, who was very transparent with us. We were able to seal a deal with him a 2025 Volvo XC40! We have had different experiences in the past of dealers trying to scam us but we did not experience that here. Truly a different environment here and very happy with my decision!

2024 VOLVO S60 ULTIMATE Owner

Jun 30, 2026

CarfaxCarfax

Excellent service and support. My trusted service advisor Ryan B always goes above and beyond. I'd highly recommend him and the Capital Volvo team to anyone looking for someone they can trust to take great care of their vehicle.

Reg W.

Jun 30, 2026

CarfaxCarfax

Great service provided a timely manner. Knowledgeable staff who are eager to respond to customer questions in an understandable manner. Loaner vehicles need to be more readily available for customers who wait extended periods for service.

R

Jun 29, 2026

GoogleGoogle

They have always been very professional when I have had to go there. Ryan is always friendly. Their new lot is very nice.

2023 AUDI Q5 PREMIUM PLUS 45 Owner

Jun 23, 2026

CarfaxCarfax

I was pleased with the service I received. Mr. Dustin is always very professional and courteous.

Kiyanna Williams

Jun 13, 2026

GoogleGoogle

I always appreciate the service that I receive when I take my XC90 in for service. Ryan Boatright is awesome! He’s very knowledgeable and always explains exactly what’s happening with my vehicle. I’ve never felt like I was being oversold service or the pressure to purchase anything that wasn’t absolutely necessary. He’s been a critical part of “rehabbing” my suv after it was improperly serviced at another place. He’s personable and understands the history of my vehicle which makes taking it in for service or repairs so comfortable!

2014 AUDI A7 PREMIUM PLUS Owner

Jun 13, 2026

CarfaxCarfax

Friendly staff. Space to work while waiting

Becky Liu-Lastres

Jun 12, 2026

GoogleGoogle

After returning from a long trip, I found my car dead in my driveway. I contacted the dealership, and Ryan immediately stepped in to help. He not only directed me to the right party to contact, but also maintained constant communication throughout the process, keeping me updated on the status every step of the way. He even offered additional help on site when I went pick up the car. I am very grateful for Ryan's and the dealership's prompt, professional, and thoughtful service. Their responsiveness and genuine concern made a stressful situation much easier to manage. Thank you for the outstanding customer care!

2008 VOLKSWAGEN EOS TURBO/KOMFORT Owner

Jun 10, 2026

CarfaxCarfax

I was charged $250 just to look at the car. They could not do anything about it so I was just out $250 to find out they're not gonna work on it. Said the car was too old and they did not make the parts for that Volkswagen anymore.

Kandice Dennis

Jun 7, 2026

GoogleGoogle

Here’s the deal. I have been looking to trade into a new vehicle for about a year. I’ve done all the research against models similar in size to the Volvo XC-90. I was torn between it, and the Acura MDX advance. This past weekend I went to go test drive the Acura after previously renting a Volvo for a weekend and let’s just say my experience was terrible with the dealership in Tallahassee. So I’m in Verizon, and the sales guy tells me to call Tyler at Volvo. I get Tyler on the phone, and I tell him my trade details, and what I’m looking for in a Volvo. He asks me several questions about my taste, what I like and don’t like. I tell him I’ll be there in an hour. I pull in the parking lot and the most beautiful cobalt blue Volvo XC-90 is waiting for me to test drive. I still walked the parking lot just to be sure I didn’t want something else, and I even test drove a CPO. I ended up purchasing the Volvo that Tyler picked for me based on ONE phone call. We did not know each other. Every question I asked him, he knew the answer and didn’t stumble through the sale. Working with the finance manager, and the sales manager was so easy too. There was no back and forth, I got exactly what I asked for and I couldn’t be happier. I’m so thankful to Capital Volvo and Tyler!!! I will be a repeat customer and refer!

Samantha Shiver

Jun 3, 2026

GoogleGoogle

I had an amazing experience with Capital Volvo! I walked in with the idea of wanting a car, and drove off with one that I fell in love with. Junior was my salesman, and was absolutely fantastic. He wasn’t pushy, and felt like an honest human - a rarity in this day and age. He was very knowledgeable, personable, and great to work with. I never once felt pressured into buying a car, and that’s exactly why I did. Everyone I spoke to was kind and down to earth, clearly taking pride in what they do. 10/10 customer service, 10/10 facilities, 100/10 for Junior! Thank you guys again!

Gilles Prado

Jun 2, 2026

GoogleGoogle

Drop my car to be fixed. The service was excellent form the first contact( Shelby) on the phone to the end with a nice car wash.

2021 VOLKSWAGEN ATLAS CROSS SPORT SEL R-L Owner

Jun 2, 2026

CarfaxCarfax

The shuttle service was great for pick up and drop off.

2021 MERCEDES-BENZ GLE 350 Owner

Jun 1, 2026

CarfaxCarfax

The service was very slow. We were there for 3 hours and 40 minutes for an A service. We even opted out of the car wash because we had been there so long. We were told it would take around 2 hours so we waited instead of taking the shuttle to shop. If they would have been honest about the wait, we would have made different arrangements. We travel an hour to have the service so instead of it being an enjoyable day it turned out to be miserable and frustrating. The techs I observed were slow and seemed uninterested in getting their jobs completed.

2018 MERCEDES-BENZ CLA 250 Owner

May 29, 2026

CarfaxCarfax

5 stars every time. Couldn't recommend more.

Johnny Thompson

May 28, 2026

GoogleGoogle

Ryan Boatwright Is always helpful and communicates all options available for repairs or issues that are found during my schedule maintenance.

Lynnda Angelo

May 26, 2026

GoogleGoogle

Ginger Gines

May 25, 2026

GoogleGoogle

Junior Perez was such a sweet low key sales consultant. He made the experience very easy and stress free! Thank you JR!!

2022 VOLVO XC60 B5 INSCRIPTION Owner

May 18, 2026

CarfaxCarfax

Ryan was great as always and kept me infirnef

Wendy Hankins

May 9, 2026

GoogleGoogle

We had a great experience working with Junior! Junior was very knowledgeable, was patient in showing us multiple vehicles, answered all of our many questions all with no high pressure sales tactics and then kept us informed with video statuses during the week before we could pick up our new car. He was very professional and took the stress out of buying a new car. Would recommend to anyone looking to purchase a Volvo.

M B

May 7, 2026

GoogleGoogle

When I heard Dustin Wheeler was over here I had to make sure my 5* review followed him! Dustin: Thanks for taking good care of me for YEARS at Porsche service!

2022 VOLKSWAGEN GTI AUTOBAHN Owner

May 6, 2026

CarfaxCarfax

The service department representative, Dustin, was excellent. Very good customer service, as it should be. Thank you.

kaitlyn losardo

May 4, 2026

GoogleGoogle

Junior was amazing! The whole process was quick and easy! He quickly found the perfect car that checked off all the boxes on my wishlist! He worked with me to get the best deal and didn’t pressure me into any add ons or unnecessary upgrades! I highly recommend you talk to Junior next time you’re in the market for a new car!

kaitlyn losardo

May 4, 2026

GoogleGoogle

Junior was amazing! The whole process was quick and easy! He quickly found the perfect car that checked off all the boxes on my wishlist! He worked with me to get the best deal and didnt pressure me into any add ons or unnecessary upgrades! I highly recommend you talk to Junior next time youre in the market for a new car!

2020 MERCEDES-BENZ SLC 300 Owner

May 4, 2026

CarfaxCarfax

Loaner car while mine was in for a week.

2024 VOLKSWAGEN JETTA S Owner

Apr 27, 2026

CarfaxCarfax

The service was very quick and pleasant, Dustin was very professional and awesome. I highly recommend this dealership

Anonymous

Apr 26, 2026

FacebookFacebook

“We drove over 3 hours to purchase a Volvo XC60 but were disappointed with the experience. We felt the trip wasn’t worthwhile. Based on our experience, we’d consider other dealerships.”

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