2018 MERCEDES-BENZ GLS 450 4MATIC Owner

Sep 7, 2026

Carfax

They didn't try to upsell It was expensive but they did what we took it in for.

Thomas D.

Sep 6, 2026

Carfax

Service was excellent- cost/value proposition not as good.

2023 MERCEDES-BENZ C 43 AMG Owner

Sep 4, 2026

Carfax

Not throughly pleased. Two weeks to clear an engine light and left the manifold cover and retaining piece in the trunk.

2024 VOLVO XC60 PLUS Owner

Sep 2, 2026

Carfax

Great customer service! I drove from about 2 hours away to have my once a year service done! I would do it again!

2014 MERCEDES-BENZ CLA 250 Owner

Aug 25, 2026

Carfax

The best that every person with Mercedes goes too

2018 PORSCHE MACAN Owner

Aug 25, 2026

Carfax

Didn't feel like staff was knowledgeable and service overpriced! 20,000 miles servicing & checkups on vehicle! Porche needs to get better or move products to a city who can represent at higher levels !

2020 AUDI Q5 PREMIUM/TITANIUM PREMI Owner

Aug 19, 2026

Carfax

Took car in for an oil change and soon as I left the car said add oil immediately! Called back and they tried to make it seem like it was my fault or something was wrong with my car! Come to find out, the oil pump at the shop was not working correctly and not adding any oil to my car and the other customers cars. Stop blaming the customer for every issue when the issue wasn't there when I brought the car in!!

2021 MERCEDES-BENZ GLE COUPE AMG 53 4MATIC Owner

Aug 11, 2026

Carfax

This is incorrect. My car was not serviced at this dealership.

2019 VOLVO S60 T5 R-DESIGN Owner

Aug 8, 2026

Carfax

Fast, professional and courteous.

2013 VOLKSWAGEN TIGUAN S/SE/SEL Owner

Aug 4, 2026

Carfax

Way over priced for repair work. Will not be going back.

2017 MERCEDES-BENZ SPRINTER 3500 Owner

Aug 2, 2026

Carfax

The repair appeared to be completed. Technician left a worm clamp in the cowl area from the old hose. Also the storage lot behind the service bays were sand, trees, and high grass. After driving the van for an hour we realized the entire van was infested with ants. In my opinion, a storage lot for very expensive vehicles should at least be paved. Our van was parked in that lot for a week. We had to buy ant spray and empty everything out of the van and spray door skins, floors, cabinets, and engine bay area. Not impressed.

2025 MERCEDES-BENZ GLC 300 Owner

Jul 18, 2026

Carfax

Not my car, you're sending it to the wrong person complete fail

2024 VOLVO S60 PLUS Owner

Jul 18, 2026

Carfax

As usual, everything went great during my service.

2021 PORSCHE CAYENNE Owner

Jul 10, 2026

Carfax

Received outstanding service from Service Advisor Manager Mo. Everything was completed as promised!

2024 VOLKSWAGEN ATLAS SEL Owner

Jul 5, 2026

Carfax

Took great care of me and mt car

2024 VOLVO S60 ULTIMATE Owner

Jun 30, 2026

Carfax

Excellent service and support. My trusted service advisor Ryan B always goes above and beyond. I'd highly recommend him and the Capital Volvo team to anyone looking for someone they can trust to take great care of their vehicle.

Reg W.

Jun 30, 2026

Carfax

Great service provided a timely manner. Knowledgeable staff who are eager to respond to customer questions in an understandable manner. Loaner vehicles need to be more readily available for customers who wait extended periods for service.

2023 AUDI Q5 PREMIUM PLUS 45 Owner

Jun 23, 2026

Carfax

I was pleased with the service I received. Mr. Dustin is always very professional and courteous.

2014 AUDI A7 PREMIUM PLUS Owner

Jun 13, 2026

Carfax

Friendly staff. Space to work while waiting

2008 VOLKSWAGEN EOS TURBO/KOMFORT Owner

Jun 10, 2026

Carfax

I was charged $250 just to look at the car. They could not do anything about it so I was just out $250 to find out they're not gonna work on it. Said the car was too old and they did not make the parts for that Volkswagen anymore.

2021 VOLKSWAGEN ATLAS CROSS SPORT SEL R-L Owner

Jun 2, 2026

Carfax

The shuttle service was great for pick up and drop off.

2021 MERCEDES-BENZ GLE 350 Owner

Jun 1, 2026

Carfax

The service was very slow. We were there for 3 hours and 40 minutes for an A service. We even opted out of the car wash because we had been there so long. We were told it would take around 2 hours so we waited instead of taking the shuttle to shop. If they would have been honest about the wait, we would have made different arrangements. We travel an hour to have the service so instead of it being an enjoyable day it turned out to be miserable and frustrating. The techs I observed were slow and seemed uninterested in getting their jobs completed.

2018 MERCEDES-BENZ CLA 250 Owner

May 29, 2026

Carfax

5 stars every time. Couldn't recommend more.

2022 VOLVO XC60 B5 INSCRIPTION Owner

May 18, 2026

Carfax

Ryan was great as always and kept me infirnef

2022 VOLKSWAGEN GTI AUTOBAHN Owner

May 6, 2026

Carfax

The service department representative, Dustin, was excellent. Very good customer service, as it should be. Thank you.

2020 MERCEDES-BENZ SLC 300 Owner

May 4, 2026

Carfax

Loaner car while mine was in for a week.

2024 VOLKSWAGEN JETTA S Owner

Apr 27, 2026

Carfax

The service was very quick and pleasant, Dustin was very professional and awesome. I highly recommend this dealership

2024 VOLKSWAGEN JETTA S Owner

Apr 18, 2026

Carfax

We went there for a routine maintenance. Very fast, straightforward. Excelent service.

Brian H.

Apr 13, 2026

Carfax

Fair, up front pricing for services. Service recommendations are made but the service staff is never pushy. Easy to make an appointment and service completely timely.

2022 VOLVO XC90 T5 MOMENTUM Owner

Apr 12, 2026

Carfax

Excellent service. A big thank you to everyone at Capital Volvo!!

Kenneth C.

Apr 10, 2026

Carfax

They did a great job in a timely fashion.

2020 VOLVO S60 T5 MOMENTUM Owner

Apr 6, 2026

Carfax

Ryan was very helpful through the entire process.

2025 VOLKSWAGEN ID.4 PRO Owner

Apr 5, 2026

Carfax

Friendly staff with convenient service.

2024 VOLVO XC90 PLUS Owner

Mar 27, 2026

Carfax

Ryan was very knowledgeable on the latest software update and showed us things we didn't know about the new to us XC90!

2021 PORSCHE CAYENNE Owner

Mar 26, 2026

Carfax

They were fast and efficient in car care. I was able to schedule future service needed in a timely manner.

2011 MERCEDES-BENZ ML 350 4MATIC Owner

Mar 23, 2026

Carfax

Joe Troso is always on his A-game. Save me some money on top of his exceptional customer service...

2021 VOLKSWAGEN JETTA S/SE/R-LINE Owner

Mar 22, 2026

Carfax

I will never take my car here again. I was charged $120 for parts, and $1000 for labor! A ridiculous scam! Do yourself a forever and go somewhere else!

2021 PORSCHE CAYENNE Owner

Mar 21, 2026

Carfax

Received outstanding service from Service Advisor Cullen. Everything was performed as promised. Thank you!

2022 AUDI Q5 PREMIUM PLUS 45 Owner

Mar 17, 2026

Carfax

The service and professionalism by the staff was excellent! I highly recommend them for any car services you need.

2021 PORSCHE 911 CARRERA/CARRERA 4 Owner

Mar 13, 2026

Carfax

Service Advisor Cullen took great care of my vehicle and I. Everything that was promised was delivered. Thank you!

2024 VOLVO S60 PLUS Owner

Mar 10, 2026

Carfax

I had an excellent visit at Capital Volvo. My moonroof would not close, and I was able to get an appointment within 24 hours. When I arrived my service advisor Ryan Boatwright had also discovered an outstanding recall notice. He arranged to have both the moonroof and recall fix completed during my visit. This is especially helpful since I live 50 miles from the dealership. Ryan has always given exemplary assistance.

2018 AUDI Q5 PRESTIGE Owner

Mar 9, 2026

Carfax

Got a service appointment for an oil change for my Audi for the next day. Quick & easy check-in process. Took about an hour total - and they sent a video of the car upon completion. And washed my car after an oil change. Yippee!

2022 MERCEDES-BENZ GLS 450 4MATIC Owner

Mar 6, 2026

Carfax

Friendly service, Competant employees

2022 AUDI S5 PREMIUM Owner

Feb 26, 2026

Carfax

Didn't like the cost of the service! Routine service for 2022 S5 cabriolet with 8000 miles was $1500.00 Comparable service done in 2024 was $480.00.

2019 VOLKSWAGEN JETTA S/SE/R-LINE Owner

Feb 14, 2026

Carfax

Great diagnosis and good communication.

2012 PORSCHE CAYENNE Owner

Feb 13, 2026

Carfax

Addressed one out of 3 problem, the second one returned next day, promised to order parts for the third issue, waited for a week only to hear the desk miscommunicated with parts, then never came back.

2020 VOLVO XC60 T8 MOMENTUM Owner

Feb 8, 2026

Carfax

Everything was great as usual!

2013 VOLVO S60 T5 Owner

Feb 6, 2026

Carfax

Very professional with good use of media.

2016 MERCEDES-BENZ GL450 4 MATIC Owner

Feb 3, 2026

Carfax

Quality service and friendly, helpful staff.

2017 AUDI A4 PREMIUM PLUS Owner

Feb 2, 2026

Carfax

On 1/26/26, I brought my 2017 Audi A4 in for annual service. Dustin Wheeler, my service advisor, went over the items that I needed to have done. I waited in the showroom while the work was performed. Dustin reported that the service technician recommended a 4-wheel alignment, which was added on. The car was ready in the time frame projected and was freshly washed. It is a pleasure working with Dustin and it's great to have a quality shop where we can have our Audi's serviced. Thank you Capital Volkswagen Volvo!