Reviews

3595
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Alex Guirguis

Jul 28, 2026

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We just bought my wife’s second Volvo from Crown! We were so happy with the experience. Chris L. was very knowledgeable and helpful answering all our questions. Unfortunately (and fortunately for us in the future), he moved to service, but he handed us off to another fantastic employee, Mary M. (I can see why he married her). She was just as knowledgeable and very enthusiastic about showing us all the features in the car. You can tell she has an extensive understanding of the cars she sells and answered our many many questions. She also worked with our inflexible schedule to help prepare our car quickly. My wife and I felt very taken care of and were extremely pleased with the service we received. Afterwards we worked with TJ for the financing portion and he was very thorough in explaining all of our options. He worked with our budget to get us the best packages. The process of buying a car is painful, but when you are working with people who treat you like family, it becomes a wonderful experience!

Mike Phillips

Jul 23, 2026

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Ali Young

Jul 21, 2026

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Jul 21, 2026

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Jun 22, 2026

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Anonymous

Jun 22, 2026

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David Wolfe was a wonderful salesman. He was very patient and informative throughout the entire process of buying a new car. I would highly recommend him.

Nathalie Crane

Jun 21, 2026

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Jamie MacLean

Jun 21, 2026

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D E

Jun 19, 2026

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Pat Krepper

Jun 18, 2026

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Absolute L.

Jun 18, 2026

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Brian Trinkle

Jun 18, 2026

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Leah, David and the whole team at Crown Volvo made the car buying process low stress, straightforward and seamless. Leah’s friendly demeanor and down to earth approach made the shopping process a pleasure!

Loved working with Chris Lowry, Mary and Bud! The fastest and smoothest car buying process.

Brian was great. Quick informative and thorough. Many thanks.

Excellent as always, I do miss the dog :( but, turtle is cute too.

Friendly, nice service. Fast find. Find Mary for your sales person. Great finance guy. Go to crown Employees Worked With: Ken Feck, Mary Mattingly, Bud Hawkins

Chris was a great help, had the vehicle ready to go when we showed up and took the time to answer all of our questions. Very knowledgeable and professional!

Always a perfect job done in a timely manner at Crown Volvo. Brian Tessitore has been handling our Volvos for over 20 years and never a glitch. Perfect work all the time.

Mary is amazing! I will only by cars from her! So easy to deal with! Awesome customer service!

I really enjoy working with Mary. The whole process was easy and fair. The price was right. I would recommend her to anyone.

Very attentive. Communication was regular.

Excellent customer service!

It was a pleasure working with the staff here at Volvo, especially Mary, Bud, Leah and Anthony. They were all wonderful and made the process of buying a new vehicle easy.

Today I visited Crown Volvo for service and had a very disappointing experience with Service Representative Joe. My car was finished quickly, yet I received no call or text. I remained in the waiting area for two hours while Joe walked past me without mentioning that my vehicle was ready. Before this, Joe recommended a very expensive maintenance that I felt was unnecessary, and I declined it. After that interaction, the lack of communication felt really concerning. Regardless of the reason, this behavior is unacceptable for a dealership known for its high standards.

Crown Volvo has always been a pleasure to work with. Mary Mattingly is such an attentive employee taking care of all the small details so my transaction was simple, straightforward and fast ! Having my maintenance done there and selling my car to them was so easy! Highly reccomend !

Chris embodies excellent customer service and takes amazing care of his customers. I have never experienced such attentiveness and knowledge in a car dealership before and will consider myself a long time customer from the pleasure of shopping at this dealership thanks to Chris.

Joseph Guerra is a great service agent. Professional and experienced. My service was covered by warranty.

Prompt, professional service; video and mid-service update by Brian Tessitore was greatly appreciated. In and out within a reasonable length of time.

I brought my vehicle in for a standard oil change on July 3. At checkout, I was advised that my brake fluid would need attention soon. On July 6, I took it to someone to get a second opinion. While the hood was open, we discovered that the coolant overflow tank cap had been left completely off following the service!! (see photo). Given the importance of proper fluid system maintenance, this was a significant oversight! I immediately contacted the service department to report the issue. This experience raises serious concerns about the thoroughness and quality control of the service performed on my vehicle then and moving forward.

Prompt service; great update mid-service; very professional staff

Excellent job 👏👏👏👏👏

Came to drive, just drive a car. Chris Lowry met me at the door, keys in hand ready to go. Just let me drive, told me his history with Volvo and the love he has for the brand. The more I drove it the more I love the car. I decided to buy. Well the process was quick and clear. The longer we sat and waited the more I learned about Crown and Chris! 100/10. I will definitely go back and I would absolutely recommend Chris!

Mary was incredible! She made everything super easy and never once made me feel pressured. They got the car I wanted and very swiftly from another dealership. I’m very grateful!

Brian, Joe and Crown Volvo always provide excellent customer service

Mary was fantastic! Extremely helpful, knowledgeable and sweet!

She’s the best! Mary

Ethan Robersonwas an absolute pleasure when he assisted us during our service visit at Crown Volvo. He was personable, efficient and professional.

Mary was efficient, clear, direct in then best way possible. She made car buying experience smooth and seamlessly.

Mary was efficient, clear, direct in then best way possible. She made car buying experience smooth and seamlessly.

Working with Mary and Chris was awesome

Super service! Responsive and friendly!

We had the pleasure of having Mary + TJ as a team to help me purchase my first vehicle. Both were very helpful and informative with my purchase. Mary wasted no time in getting us the information we needed to further our progress which was very refreshing compared to other dealerships. Great experience overall, ask for Mary.

Mary is a complete Professional! Do not ask to her - demand it.

very efficient and friendly service

This was the 1st time we thought of having a Volvo and really needed guidance and professional advice. We worked with Mary Mattingly, who was absolutely fantastic: super professional, welcoming and hospitable, knowledgeable and educating, and overall very pleasant to converse with. Mary, we are certain that are you such an invaluable asset and role model at Crown Volvo! THANK YOU, Mary, for making our Crown Volvo visit easy and productive! Kind regards, Igor and Alena Makarov xx. Pete/Tampa, FL Employees Worked With: Mary Mattingly

Mary is very friendly and easy to work with. Always gets me the best deal possible. Employees Worked With: Ken Feck, Mary Mattingly, Anthony Coleman

Honestly- this was the most outstanding customer care I’ve ever received from a car dealership. David was patient in answering all of my questions and helped me find the best possible car for my budget. Shout out to Bud for the laughs, TJ for the stories, and Ken for negotiating a good price. I was dreading the car shopping process, but they really made it easy- and FAST (only took two hours, as opposed to six 😅). I love my car (which isn’t even a Volvo, by the way) and would recommend them to anyone in the market.

Mary was awesome. We are so happy with the deal we made with Mary. We will absolutely reach out to Mary when we get our next car. Thank you so much Mary

The best experience while purchasing the Volvo XC-60 B5 plus. Mary was very attentive to detail. I would recommend her.

I purchased a new XC90n Volvo at Crown Volvo Dealership located in xx. Petersburg, FL. My salesperson was David Wolfe who was a terrific salesperson. David was very personable, knowledgeable, patient, and generous with his time in explaining the differences in the different models. I would highly recommend him as a salesperson.

We’ve been coming back to Crown Volvo for years now. This has been our 5th car, and Mary is amazing, as always. Employees Worked With: Mary Mattingly

Mary was great. We have bought five cars from her and she's always so thorough and great. We'll be back! Employees Worked With: Ken Feck, Mary Mattingly, Bud Hawkins, Anthony Coleman

David Wolfe was a great salesman. He was patient and informative answering all questions about the different models of cars as well as being kind. I would highly recommend him,

Leah Ivey was very patient and helpful during the process of car shopping. She made the process a breeze!

I had an absolutely wonderful experience at Crown Volvo in Tampa, all thanks to Ethan Rogerson! I came in with a flat tire, and Ethan took amazing care of us. He got me the best possible rate, kept me completely informed throughout the process, and was incredibly efficient, fast, and courteous. What really stood out was how comfortable he made both myself and my kids feel while we waited for the fix. His communication was top-notch from start to finish. I will definitely be going back to Crown Volvo for my future car services, and I will absolutely be asking to work with Ethan again. Highly recommend!

Leah greeted us As soon as we arrived at the Crown Volvo St Pete dealership. It was refreshing coming in from 100° to an air-conditioned pristine office. We were in In-N-Out in three hours, which is remarkable for someone without patience as myself I saw the car I loved the car. She explained the car and I I bought the car thank you, Leah.

Incredible service, with quality work! Everyone is very friendly.

entering the dealership , we immediately were greeted by Leah, who is both charming and highly effective. We were out the door in less than three hours. That included a trade-in Great experience great car.

Spent days researching prices on the used car that I was looking at. Came to what I thought was a reasonable price based upon what KBB, Edumnds, and Car & Driver recommended. Salesman Chris seemed to get offended by the price and seemed to get pissed off by something either I or my wife said. Office manager came down about $900, but still about $2,000 off the price I thought it should be. Don't expect them to negotiate much. I might have worked with them if Chris did not get upset, but once he did, I was put off. Everything was five star up until the negotiation.