Kevin Moran

Sep 19, 2026

Google

**** BE AWARE***** When I received my first payment I "immediately" called Hyundai Motor Finance. Carlos did not Honor any of the agreed deals he promised me. When I was in the room with Carlos I asked him to itemize everything for me and he said he was going to print everything out in the end and break everything down before signing and finalizing the deal. Also to make sure that everything we discussed for the purchase is honored. Carlos never did that for me. The first thing he did was pull out a tablet and try to sell me GAP insurance. The first thing i notice was the Zurchshield on the Top list of the tablet and I asked Carlos if it was truly free cause i see it on the tablet and if it's not, i didn't want it.  Carlos told me not worry about it and to not pay mind to it cause he was throwing it in there for free, but kept insisting in selling  me the GAP insurance. That's the only negotiation that happened during the time. He didnt show me or itemize anything, no rebates, no car payment, no discussion on the interest on the vehicle...etc.. he never even asked permission to pull my credit report. I just found out today! That he used my credit on several lenders and I ended up getting 7 HARD inquiries!!!. I am very disappointed. Nothing was shown and Carols told me to sign on the tablet saying it was just standard procedure stuff. I had no knowledge i was signing any deal! 1) "Contract" was never giving to me. I had two call on September 10th 2026 to Hyundai Motor finance to find out details 2) "Zurchshield" was not free and I was charged $995 and when i called Zurchshield, I was told the dealership needs to cancel it cause all this was supposed to be done during the time of deal! Yet Carlos said not to worry about it even after I asked him several times that it was free and I wasn't going to be charged. He told me yes its free and no I wont be charged. 3) the "Rebate" i was promised 5000$ for the SanteFe and $3000 for the tucson hybrid. I found out Carlos only gave me $2000 in rebate. 4) " 7 Hard Inquiries" if this isnt fixed i will report this to the credit bureau and to whomever else i need to send this to. Tgis is fraudulent seeing that i never gave this permission. I worked very hard in fixing my credit report and Carlos messed it up! Why didnt he ask me. Where was all the communicating in all this. I did not sign up for this. 5) "Interest rate" i just found out im being charged $15.49 everyday! In interest. Im paying $941 but only $380 is going to the principal. No body told me this. I even asked Carlos about the interest rate and he said he'll explain everything after signing the standard procedure sign off sheets was done. He never did. I was rushed out and when i went the next day to see Carlos, all of a sudden he left for vacation! 6) " Add ONs/ GAP insurance/ oil changes. This needs to be canceled and im requesting a full refund. 7) " Car Value" the initial car price is listed for $33,000. You guys charged me $35,000. Both of you was just looking after a commission check. I trusted you both in genuinely helping me and you knew my situation and instead of do whats right, I was taking advantage off! I even gave you both a kindly review and you both made matters worse for me and my family. I just spoke to Carlos and Lisa. Just now they sent over my contact and I just now received my contract and its been almost2 months! Instead of solving the issues in matter they retaliated against me. Carlos and Lisa has a system going on how they trick people into signing documents without consent and then denies everything.

Billy Jones

Sep 15, 2026

Google

Really horrible and dishonest experience here. My girlfriend went in for one issue and they decided to “fix” every other issue and drag out every penny they could without ever actually addressing or repairing the issue she came in for. Taking advantage of people who don’t know better and who come there with trust for honest work.

Kevin Lange

Sep 12, 2026

Google

Anthony is the best, the whole sales team was fantastic! Easy process and took excellent care of my concerns and ensured the best possible experience! Also Anthony is super jacked and could bench me if he really wanted to. Thank you Lia Hyundai of Enfield!

Teresa Mancini

Sep 9, 2026

Google

Coach was awesome to work with. No pressure. He listened to my needs and helped me find a vehicle that works for me. Ask for Coach when shopping for your next car!

Ryan Block

Sep 4, 2026

Google

I had called around because i was having problems with my sonata, went into parts and Matt was able to explain it was just an easy fix, didn't even hurt the pockets!

Jacqueline Zingle

Aug 18, 2026

Google

😊 Lisa Caputo she did an excellent job very friendly and helpful 👏

Gina

Aug 17, 2026

Google

This is my second car I have bought from Lisa at Lia Hyundai in Enfield, CT. She is great to work with and made the whole process so easy for me! She is friendly and knowledgeable. Would highly recommend Lisa and this dealership!

Jack J.

Aug 14, 2026

Yelp

This is a review for the service department only - rude, slow, expensive. Skip it and go to Balise if you want a dealership or any local garage if you don't.

Mackenzie Dahlen

Aug 13, 2026

Google

Lisa was very kind and helpful, the whole process was very quickly and efficient, would recommend

Thomas

Aug 13, 2026

Google

Made the whole process easy. From nogatation to delivery. Thanks to Ekko Soukha, and Dave Walsh

Death Walkin

Aug 11, 2026

Google

Management is extremely pushy. I had an extremely good credit score. They did 3 credit checks. They went with one They claimed was the lowest. My credit score dropped 40 points. The other 2 credit checks still haven't fallen off of my report. I can still get a better apr through another auto loan company with my lower score. If you plan on buying a vehicle here. Check for your own auto loan before having them check for you. Along with Management lied about gas mileage on the vehicle. Vehicle doesn't get half as good of gas mileage as they claimed. Car salesmen & insurance seem to be the only business that are allowed to be the new snake oil salesmen. They wouldn't let me leave to test drive a different vehicle. If they were that confident in their product i should have been able to test drive something else & come back to the same deal if the vehicle was still available.

Robert Biza

Aug 7, 2026

Google

My wife & I recently purchased a new vehicle. We had planned to shop around and our 1st stop was at Lia Hyundai in Enfield, CT. It was also our only stop. From start to finish, the whole experience there was great. Ekko Soukha, our sales agent, was very knowledgeable and extremely pleasant to work with. He was able to answer or get answers to all of our questions. As we are not familiar with the advanced operational system and features of todays new vehicles, he was more than happy to help us understand and setup some of their functions. Ekko is an A++ person and sales agent. Needless to say, we purchased our new vehicle from Ekko at Lia Hyundai of Enfield.

Kevin

Aug 7, 2026

Google

Okay, so I went to Lia Hyundai in Endfield CT, because I received a texted notification saying I had a recall on my new leased Hyundai tucson. When I got there I was expecting just to go home and pick it up later but instead I decided to go to the lobby to discuss a matter I was having with my regeneration and title. I haven't been able to officially drive my car due to these issues and been making my monthly payments and honestly been going through a lot! With that being said when I walked into the lobby I was greeted nicely with the front desk receptionist and explained a small detail about whats going on. She immediately said let me get the manager who approached me with the alt most respect. His name is Carlos Nieves and we connected instantly. But before I started my conversation with Carlos I have to mention there was a person who I can tell wanted to know what was going on and she kept staring at my direction so I said hi and waved. I haven't introduced myself yet. I asked Carlos if we can speak in his office and thats when I explained how difficult and frustrating my experiences has been since Ive gotten this lease in NY. You can tell when someone is truly interested in helping you and let me tell you Carlos was ready to go up and beyond for me but I didn't know it yet. Thats when he introduced me to one of the best loving, most genuine person I've ever met and her name is Lisa Caputo!! People remember her name cause she turned my situation into the best experience I have ever had. Lisa helped me not only get into a new vehicle but was so very patient, and truly listened to all my needs. Lisa also helped me lower my Insurance payment so i was able to get into my dream car. Lisa is truly a blessing to Hyundai and they should be very greatful to have her on their team. Because of Lisa and Carlos I will continue to be a hyundai customer and I will be only going back to the Lia Hyundai in Enfield CT. Thank you so much!

Brianna Anthony

Aug 6, 2026

Google

Had a great experience with Josh “Coach.” I wasn’t in the market for a new car, and was surprised to leave with something brand new, and perfect for my family!

Cierra Ortiz

Aug 3, 2026

Google

Lisa is amazing!! She is very helpful and kind. She got us in a car with a great deals! Definitely look for her if you need help picking a great car.

Lissa Harris

Jul 30, 2026

Google

Anthony Z. And Carlos were amazing! This was one of the best experiences I’ve ever had. 10s across the board.

Doreen Hoctor

Jul 30, 2026

Google

Anthony is almost as good as banana bread. #thebigpoppaway

Kimberlee Cartwright

Jul 30, 2026

Google

I recently leased a new vehicle from Lia Hyundai of Enfield, and Joshua was fantastic to work with. From the very beginning, he made me feel comfortable while exploring my options and never once made me feel pressured. He took the time to answer my questions and made the entire process smooth and stress-free. When my vehicle was delivered, he even included a thoughtful handwritten note and a small gift, which was such a nice personal touch. It's clear that Joshua is passionate about what he does and genuinely cares about making his customers feel confident and at ease throughout the buying process. If you're in the market for a new vehicle, I highly recommend asking for Joshua at Lia Hyundai of Enfield!

Nileo Guerra

Jul 29, 2026

Google

I had a great experience purchasing my 2026 Hyundai Tucson. A special thank you to Joshua Baker for making the entire process smooth and stress-free. Even as a newer salesperson, Joshua was calm, professional, patient, and respectful throughout the experience. He took the time to answer my questions and made sure I felt comfortable every step of the way. I also want to thank everyone at Lia Hyundai who was involved in helping with my purchase. I truly appreciate all the excellent customer service and am very happy with my new Tucson. Thank you, Joshua and the Lia Hyundai team!

Heather Gustafson

Jul 28, 2026

Google

This is our third car purchase from Lisa at Lia Hyundai of Enfield! She is wonderful and very helpful! We highly recommend her for your next car purchase!!

Amit Singh

Jul 27, 2026

Google

I had a wonderful, low-pressure experience buying my new car thanks to Coach Baker. He was very transparent, extremely knowledgeable, and respected my time throughout the entire process. I felt supported rather than pressured, and I am very happy with my purchase. Wonderful Experience!!

Ronda Wynn

Jul 26, 2026

Google

Mike Lockard is always helpful when I get my vehicle serviced at Lia.

Kerry Norman

Jul 25, 2026

Google

Lisa was wonderful and was great with assisting us with purchasing our 2025 Palisade. I would definitely purchase another car from her!

William Pitt

Jul 23, 2026

Google

Lisa was an absolute pleasure to work with everything was taken care of in short order without lots of trips to see the sales manager and she had everything ready when I got there fantastic transaction and wonderful person to work with!

Sherri Nevins

Jul 23, 2026

Google

Lisa was great! She made the purchase of our new used car so easy for us. We highly recommend working with her!

Molly Kopacz

Jul 22, 2026

Google

Go ekko

Jackie Cone

Jul 21, 2026

Google

Lisa was incredibly helpful and made purchasing our car a smooth, stress-free experience. She took the time to explain all of the new technology and features in my car, making sure I felt comfortable before I left. I really appreciated her patience, knowledge, and excellent customer service. Thank you, Lisa!

Hawa Kibodya

Jul 20, 2026

Google

I recently purchased a car and worked with Jashua Baker. He found me just want I needed and at the price that was affordable for me. Great experience from start to finish.

karen Ingersoll

Jul 18, 2026

Google

Lisa was amazing!

Steven Sandler

Jul 17, 2026

Google

Very fast service. There for a recall.

Dave Fed

Jul 16, 2026

Google

I had an outstanding experience buying a new Tucson at Lia Hyundai. Looking and buying a new car is never easy or enjoyable but the process from start to finish here was different. My salesperson, Jashua Baker, was the definition of professional, knowledgeable and personable. When I wanted to look at specific color and trim they didn’t have on the lot, he got the exact car I wanted to see in less than two hours. I never got the impression he just wanted to sell me a car. He instead wanted me to be happy with my decision. And in the end, I was. Carlos in finance is fantastic, and the GM was a pleasure to work with. No pushy sales gimmicks, just honesty and transparency. I would highly recommend giving them an opportunity to show you how smooth the process can be.

Joanne Moquin

Jul 16, 2026

Google

Anthony was like butter. Like Barbara. #thebigpoppsway

Jada Guzman

Jul 15, 2026

Google

Buying my first car was such an amazing experience, and I couldn’t have asked for a better salesperson than Coach Jash ! He was incredibly kind, patient, and helpful throughout the entire process. He took the time to listen to what I was looking for and helped me find a car that met all of my expectations. He made everything easy to understand and never made me feel pressured. Thanks to Coach, buying my first car was exciting and stress free. I highly recommend working with him if you’re looking for a great car buying experience!

Caitlin Padeck

Jul 15, 2026

Google

Just bought a 2025 Hyundai Kona here and Anthony was great. He made the process very easy and quick and helped us out through every step. We are very appreciative of his work and highly recommend him. #thebigpoppaway

Sylvia Peto

Jul 15, 2026

Google

Ekko and the entire team at Lia Hyundai of Enfield were amazing. They helped me find exactly what I was looking for. They were patient and listened to me throughout the entire process.

LISA Thomps

Jul 14, 2026

Google

Nice, professional and went above and beyond to assist me in this journey. Thanks Lisa C.

Travis Kupcho

Jul 14, 2026

Google

They don't care about their customers. Didn't honor a recalled vehicle that was slightly over the milage, now the car is totaled with a bad engine. Thanks Lia Hyundai of Enfield. Don't buy a car here, they will screw you over.

Richard Ramirez

Jul 13, 2026

Google

Easy going. No pressure.

Adamhitemup23

Jul 12, 2026

Google

Joshua Baker and Carlos helped me with my first experience at a dealership and have no complaints, should definitely swing by for great customer service and your dream car

Laurie Petren-Smith

Jul 11, 2026

Google

Had a great experience today at Lia Hyundai in Enfield. It started with Angel at the service desk, and finished with Anthony getting the app set up on my new phone. He's extremely knowledgeable, helpful and patient. These guys are great!

david goyette

Jul 10, 2026

Google

EFFICIENT SERVICE

Amanda Moquin

Jul 9, 2026

Google

Anthony was awesome and helped me find exactly what I’m looking for!

Emily Apicerno

Jul 9, 2026

Google

I had a wonderful experience with Coach Jash. I found the perfect car for me and the process to get it was so much simpler than I was afraid it would be. I was tight on funds and nervous for any extra fees that might pop up, but they never did. Everything was very clear and transparent. Carlos with finance was also super nice, really everybody I encountered there was kind and helpful. I feel confident that I made a good decision with my purchase, which ultimately for me is the most important thing.

Kelly Coyle

Jul 8, 2026

Google

Anthony was amazing. He answered every question I had an was excellent at explaimong everything. I was able to get into a new car for far less than I ever expected. #thebigpoppaway

Melisa Kupstas

Jul 6, 2026

Google

Anthony was super dope. I mean like wu tang in 94 dope #thebigpoppaway

brendan cook

Jul 6, 2026

Google

Got helped by “Coach,” was a pleasure to work with. Highly recommend

Jack Crabb

Jul 2, 2026

Google

Lisa was incredibly helpful throughout the process of buying my new car! She was transparent, honest, and kind every step of the way, which made the entire experience stress free and enjoyable. I truly appreciate all of her help. Thank you so much, Lisa!

Corey Fenn

Jun 30, 2026

Google

Great experience at Lia Hyundai in Enfield. Anthony was a huge help and assisted me in my car purchase with no pressure. Very satisfied! #thebigpoppaway

Liam Moore

Jun 30, 2026

Google

Anthony was a phenomenal rep to work with. Price compared a few nearby dealerships and he was the most genuine and real. Thrilled with my new car. #thebigpoppaway