2019 MERCEDES-BENZ SPRINTER 3500 Owner

Oct 23, 2026

Carfax

Tyler set us up as new MB Sprinter customers and we had a great experience with the inspection and service. Would recommend!

2009 MERCEDES-BENZ E550 Owner

Oct 17, 2026

Carfax

Bryan was able to schedule service within days of request - good service while I waited. Car washed and ready to go. Good job, leaving me with peace of mind and looking forward to the next 5-10,000 miles in my classy 2009 E550 AMG.

Jose G.

Oct 12, 2026

Carfax

Good Consistent Service and Treatment. What I would expect...

2021 MERCEDES-BENZ GLC 300 4MATIC Owner

Oct 4, 2026

Carfax

Excellent! Service Manager communicated very well.

2016 MERCEDES-BENZ E63 AMG-S Owner

Sep 25, 2026

Carfax

Appointment available when I wanted it, my advisor, Tyler's, communication was excellent, cost was inline with estimates.

2025 MERCEDES-BENZ AMG GT 55 Owner

Sep 15, 2026

Carfax

Great customer service, friendly

2018 MERCEDES-BENZ GLE COUPE 43 AMG Owner

Sep 6, 2026

Carfax

This dealership found a broken motor mount after an oil change. The vehicle had just had a full fluid change at another, cross town Mercedes dealership. Every fluid was changed except the oil. Not sure how the cross town dealer missed something as critical as a motor mount but guess where all my future service is going. Trust has been earned.

2019 MERCEDES-BENZ GLE COUPE 43 AMG Owner

Sep 3, 2026

Carfax

Terrible customer service experience. Then, my check engine light came on the same day. My husband and I have left messages several times for the service manager and GM with no return phone calls from them over the last 13 days!!

Alicia W.

Aug 17, 2026

Carfax

Very good service fast and easy

2018 MERCEDES-BENZ S 560 4MATIC Owner

Aug 10, 2026

Carfax

Very professional and efficient. Provided a loaner car with appointment.

2016 MERCEDES-BENZ CLS550 4MATIC Owner

Aug 6, 2026

Carfax

Bryan Moser provides outstanding customer service

2025 MERCEDES-BENZ GLE 63 S 4MATIC AMG Owner

Aug 1, 2026

Carfax

Great service and communication!!

2026 MERCEDES-BENZ CLE AMG 53 4MATIC Owner

Jun 26, 2026

Carfax

On time, courtesy car, completed on timely basis

2013 MERCEDES-BENZ SLK250 Owner

Jun 19, 2026

Carfax

the free loner car was great! some of the pot holes around the facility were gigantic

2019 MERCEDES-BENZ A 220 4MATIC Owner

Jun 14, 2026

Carfax

Ok all services done on time very expensive

2016 MERCEDES-BENZ CLS550 4MATIC Owner

May 9, 2026

Carfax

Byran Moser provides outstanding customer service. He always makes sure he communicates and provides updates on my service. He is a great asset to Crown Mercedes.

2019 MERCEDES-BENZ C63 AMG-S Owner

May 8, 2026

Carfax

Bryan was excellent! Service was fast!

2025 MERCEDES-BENZ GLA250 4MATIC Owner

May 4, 2026

Carfax

Excellent..good Liked it Reliable

2012 MERCEDES-BENZ C250 Owner

Apr 17, 2026

Carfax

Dave did a great job articulating our recall issue and ensured us that we would have the car back before we had to move our son to Miami.

2017 MERCEDES-BENZ S550 4MATIC Owner

Apr 16, 2026

Carfax

Great service, friendly and timely

2013 MERCEDES-BENZ E 350 4MATIC Owner

Apr 16, 2026

Carfax

Curtis had a vehicle down when he said he would have it done

2023 MERCEDES-BENZ S 500 4MATIC Owner

Apr 12, 2026

Carfax

I love the duct cleaning. I had my air duct having a bad odor. I called and got immediate appointment with a loaner. Picked my s class up all cleaned.

2020 MERCEDES-BENZ C300 4 MATIC Owner

Apr 2, 2026

Carfax

The availability of a loaner vehicle was a huge help.

2019 MERCEDES-BENZ GLC COUPE 43 4MATIC AMG Owner

Apr 1, 2026

Carfax

Excellent customer service.

2008 MERCEDES-BENZ R350 R CLASS Owner

Mar 11, 2026

Carfax

Excellent service by Service Advisor

2011 MERCEDES-BENZ E 350 4MATIC Owner

Mar 1, 2026

Carfax

The service Tech accurately identified the issue and the parts received and maintenance completed the next day.

2013 MERCEDES-BENZ SL550 Owner

Feb 19, 2026

Carfax

Knowledgeable. Goes beyond most other provides in service. A bit pricey

2020 MERCEDES-BENZ S 560 Owner

Feb 2, 2026

Carfax

Tyler Hills, my dealer contact, did a great job scheduling and helping with a loaner car for my service appointment. The service took one extra day due to problems found with my battery. I'm happy with the service and outcome! Thanks, Tyler.

2020 MERCEDES-BENZ S 560 Owner

Feb 2, 2026

Carfax

Tyler Hills, my dealer contact, did a great job scheduling and helping with a loaner car for my service appointment. The service took one extra day due to problems found with my battery. I'm happy with the service and outcome! Thanks, Tyler.

Sam A.

Feb 1, 2026

Carfax

Thorough check up. Prompt service. Loaner transportation. Friendly and hospitable. What more can you ask for.

2021 MERCEDES-BENZ GLC 300 4MATIC Owner

Jan 11, 2026

Carfax

Great people , great customer service, always on time, gave me all my options!!

2017 MERCEDES-BENZ GLS 450 4MATIC Owner

Jan 2, 2026

Carfax

Unfortunately first time ever the crown service department did not sound like I can trust them with what they suggest so I took the car to other mechanics. To my surprise others suggested the services requested by crown were not necessary. This is the first in so many years I had brought my cars over to crown. some things are changing and I do not like it.

2013 MERCEDES-BENZ ML 350 4MATIC Owner

Dec 30, 2025

Carfax

Excellent service and communication

Greg M.

Dec 22, 2025

Carfax

Efficient intake and pick up of the car

2023 MERCEDES-BENZ GLS 580 4MATIC Owner

Dec 19, 2025

Carfax

Great service and communication

2012 MERCEDES-BENZ R350 R CLASS Owner

Dec 14, 2025

Carfax

Quick checkin. Reasonable service speed and car returned clean.

2022 MERCEDES-BENZ GLC 300 4MATIC Owner

Dec 8, 2025

Carfax

Dave Kohler was my Service Advisor and I found him, and the rest of the team, to be very knowledgable and thorough.

2014 MERCEDES-BENZ E 350 4MATIC Owner

Nov 28, 2025

Carfax

Work on my Mercedes Benz E350 was great and quick, job well done

2012 MERCEDES-BENZ E 350 4MATIC Owner

Nov 19, 2025

Carfax

good service but the bill was 40% higher than the estimate

2020 MERCEDES-BENZ GLE 450 4MATIC Owner

Nov 14, 2025

Carfax

My advisor, Tyler, is really nice and very helpful. He explained everything he recommended and clearly told me what was necessary to fix. He wasn't trying to upsell me like some dealer shops do. The cost wasn't cheap, but the service was excellent. Thank you.

2023 MERCEDES-BENZ GLB 250 4MATIC Owner

Nov 12, 2025

Carfax

Quick support and response towards service

2016 MERCEDES-BENZ C-CLASS 300 4 MATIC Owner

Nov 7, 2025

Carfax

First class service. Courteous, prompt, fully transparent and without pressure.

2020 MERCEDES-BENZ GLS 450 4MATIC Owner

Oct 30, 2025

Carfax

Excellent customer service! Our service manager, Tyler Hills, always takes great care of us and our vehicle. We would highly recommend Tyler and Crown Eurocars of Dublin!

2020 MERCEDES-BENZ GLS 450 4MATIC Owner

Oct 30, 2025

Carfax

Excellent customer service! Our service manager, Tyler Hills, always takes great care of us and our vehicle. We would highly recommend Tyler and Crown Eurocars of Dublin!

2016 MERCEDES-BENZ C-CLASS 300 4 MATIC Owner

Oct 25, 2025

Carfax

1 Star Extremely Disappointed with Service Experience I brought my vehicle to Crown Eurocars of Dublin for service and was extremely disappointed with the experience. My service advisor, Dave Kohler, came off as completely uninterested no eye contact, no real communication, and no sense of professionalism. It felt like my concerns weren't taken seriously from the start. What's worse is how Crown Eurocars as a dealership handled the situation overall. Even after following up, there was no accountability or care shown, and it seemed like they just brushed off the issue instead of trying to make things right. It's frustrating to see a Mercedes-Benz dealer operate this way and allow this type of behavior to represent their brand. I expected honesty, respect, and transparency none of which I received. I definitely wouldn't recommend Crown Eurocars of Dublin based on my experience.

2016 MERCEDES-BENZ C-CLASS 300 4 MATIC Owner

Oct 25, 2025

Carfax

1 Star Extremely Disappointed with Service Experience I brought my vehicle to Crown Eurocars of Dublin for service and was extremely disappointed with the experience. My service advisor, Dave Kohler, came off as completely uninterested no eye contact, no real communication, and no sense of professionalism. It felt like my concerns weren't taken seriously from the start. What's worse is how Crown Eurocars as a dealership handled the situation overall. Even after following up, there was no accountability or care shown, and it seemed like they just brushed off the issue instead of trying to make things right. It's frustrating to see a Mercedes-Benz dealer operate this way and allow this type of behavior to represent their brand. I expected honesty, respect, and transparency none of which I received. I definitely wouldn't recommend Crown Eurocars of Dublin based on my experience.

2016 MERCEDES-BENZ SPRINTER 3500 Owner

Oct 10, 2025

Carfax

I received excellent service for my Sprinter van on an urgent basis while on travel. Highly recommend!

2023 MERCEDES-BENZ EQS SEDAN 580 4MATIC Owner

Oct 8, 2025

Carfax

Always amazing friendly service.

2019 MERCEDES-BENZ GLC 300 4MATIC Owner

Sep 25, 2025

Carfax

Everything was great! Awesome service!

2016 MERCEDES-BENZ SPRINTER 2500 Owner

Sep 20, 2025

Carfax

Clayton took great care of our car and service was fast and excellent t